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Delivery As A Service Market Research Report: By Service Type (Last-Mile Delivery, On-Demand Delivery, Scheduled Delivery, Reverse Logistics), By Delivery Vehicle Type (Motorcycles/Scooters, Passenger Cars, Light Commercial Vehicles, Heavy Commercial Vehicles), By Industry Vertical (E-commerce, Food and Beverage, Pharmaceuticals, Electronics, Manufacturing), By Business Model (Owned Vehicle Fleet, Third-Party Fleet, Hybrid Model) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2032.


ID: MRFR/ICT/27426-HCR | 100 Pages | Author: Aarti Dhapte| December 2024

Delivery As A Service Market Overview


As per MRFR analysis, the Delivery As A Service Market Size was estimated at 38.59 (USD Billion) in 2022.The Delivery As A Service Market Industry is expected to grow from 42.55(USD Billion) in 2023 to 102.4 (USD Billion) by 2032. The Delivery As A Service Market CAGR (growth rate) is expected to be around 10.25% during the forecast period (2024 - 2032).


Key Delivery As A Service Market Trends Highlighted


The Delivery as a Service (DaaS) market is experiencing a surge in demand due to the proliferation of cloud-based services and the rising adoption of remote and hybrid work models. DaaS offers businesses the flexibility and scalability to access enterprise-grade applications and desktops on any device, anytime, and from anywhere.


Key market drivers include the increasing need for remote access solutions, the growing adoption of cloud-based applications, and the rising popularity of bring-your-own-device (BYOD) policies. Opportunities lie in the healthcare, education, and financial services sectors, where DaaS can enhance data security, improve patient care, and streamline operations.


Recent trends include the integration of artificial intelligence (AI) and machine learning (ML) into DaaS platforms to optimize performance and enhance security. DaaS providers are also offering industry-specific solutions tailored to the unique needs of enterprises in various sectors. Additionally, the emergence of DaaS marketplaces is creating a centralized platform for businesses to discover and procure DaaS solutions, further driving market growth.


Figure1: Delivery As A Service Market, 2018 - 2032 (USD Billion)


Delivery As A Service Market Overview1


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Delivery As A Service Market Drivers


Rising E-commerce Adoption


The increasing popularity of e-commerce has fueled the demand for Delivery as a Service (DaaS) solutions. As more consumers shift towards online shopping, businesses require efficient and cost-effective ways to deliver their products. DaaS providers offer flexible and scalable solutions that enable businesses to meet the growing delivery demands of their customers. The convenience and accessibility of online shopping, coupled with the expansion of e-commerce platforms, are driving the adoption of DaaS solutions.As e-commerce continues to penetrate new markets and gain wider acceptance, the demand for DaaS is expected to rise significantly.


Expansion of Last-Mile Delivery


The growing focus on last-mile delivery has emerged as a key driver in the Delivery As A Service Market Industry. Last-mile delivery refers to the final stage of the delivery process, which involves delivering goods from a distribution center to the end customer's doorstep. The increasing demand for faster and more efficient delivery services has led to a surge in the adoption of DaaS solutions. DaaS providers offer specialized last-mile delivery services that leverage advanced technologies such as route optimization, real-time tracking, and predictive analytics to enhance delivery efficiency and customer satisfaction.The expansion of last-mile delivery services is expected to continue to drive the growth of the DaaS market.


Technological Advancements


Technological advancements have played a transformative role in shaping the Delivery As A Service Market Industry. The adoption of cutting-edge technologies, such as artificial intelligence (AI), machine learning (ML), and blockchain, has enabled DaaS providers to enhance their service offerings and improve operational efficiency. AI and ML algorithms optimize delivery routes, predict demand patterns, and automate tasks, leading to increased productivity and cost savings.Blockchain technology enhances transparency, security, and traceability throughout the delivery process. The integration of these technologies is revolutionizing the DaaS sector, enabling providers to offer innovative solutions that meet the evolving needs of businesses and consumers.


Delivery As A Service Market Segment Insights


Delivery As A Service Market Service Type Insights


The Delivery as a service market can be segmented based on service type, which includes last-mile delivery, on-demand delivery, scheduled delivery, and reverse logistics. These segments represent different types of delivery services that cater to specific needs and preferences of customers. 1) Last-Mile Delivery: - Last-mile delivery is the final leg of the delivery process, from the distribution center or local hub to the customer's doorstep. - This segment is expected to hold a significant share of the Delivery As A Service Market revenue in the coming years due to the increasing demand for fast and convenient delivery options.- Key factors driving the growth of this segment include the rise of e-commerce, urbanization, and the growing popularity of subscription-based delivery services. 2) On-Demand Delivery: - On-demand delivery involves the immediate or near-immediate delivery of goods or services to customers. - This segment has witnessed rapid growth in recent years, driven by the proliferation of mobile devices and the increasing popularity of on-demand services. - Key industries utilizing on-demand delivery include food delivery, grocery delivery, and retail.3) Scheduled Delivery: - Scheduled delivery involves the delivery of goods or services at a predetermined time and date. - This segment is expected to grow steadily in the coming years, as it offers convenience and reliability to customers. - Key industries utilizing scheduled delivery include subscription boxes, meal kits, and medical supplies. 4) Reverse Logistics: - Reverse logistics refers to the process of returning or disposing of goods or materials from customers back to the supplier. - This segment is becoming increasingly important due to rising environmental concerns and the growing demand for efficient waste management solutions.- Key industries utilizing reverse logistics include electronics, retail, and manufacturing. The growth of the Delivery as a Service Market is largely influenced by factors such as the increasing adoption of e-commerce, the growing demand for fast and convenient delivery options, and the rise of on-demand services. As businesses and consumers continue to embrace the convenience and flexibility of delivery as a service, the market is expected to continue to expand in the coming years.


Figure2: Delivery As A Service Market, By Service Type, 2023 & 2032 (USD billion)


Delivery As A Service Market, By Service Type, 2023 & 2032 (USD billion)


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Delivery As A Service Market Delivery Vehicle Type Insights


Delivery Vehicle Type segment plays a crucial role in the Delivery As A Service Market industry, with each type offering unique advantages and challenges. Motorcycles/Scooters are widely used for last-mile deliveries due to their agility and cost-effectiveness, contributing to a significant share of the market revenue. Passenger Cars, on the other hand, offer comfort and versatility, making them suitable for both short- and long-distance deliveries. Light Commercial Vehicles (LCVs) are specifically designed for commercial use, providing increased cargo capacity and reliability, which drives their demand in the market.Heavy Commercial Vehicles (HCVs) are used for large-scale deliveries, catering to industries such as manufacturing and logistics, and hold a substantial share in the Delivery As A Service Market. Understanding the specific requirements and preferences of end-users based on delivery vehicle type is essential for market players to optimize their offerings and capture growth opportunities.


Delivery As A Service Market Industry Vertical Insights


The Delivery As A Service Market segmentation by Industry Vertical includes E-commerce, Food and Beverage, Pharmaceuticals, Electronics, and Manufacturing. In 2023, the E-commerce segment held the largest share of the Delivery As A Service Market, accounting for around 45% of the revenue. The growth of the E-commerce segment is primarily driven by the increasing popularity of online shopping and the rising demand for fast and reliable delivery services. The Food and Beverage segment is expected to witness significant growth in the coming years due to the increasing demand for online food delivery services.The Pharmaceuticals segment is also expected to experience steady growth, driven by the need for efficient and temperature-controlled delivery of pharmaceutical products. The Electronics and Manufacturing segments are expected to contribute to the overall growth of the Delivery As A Service Market, with increasing demand for on-demand delivery of electronic devices and manufactured goods.


Delivery As A Service Market Business Model Insights


Owned Vehicle Fleet, Third-Party Fleet, and Hybrid Model are the three main business models in the Delivery As A Service Market. Owned Vehicle Fleet involves companies owning and operating their own fleet of vehicles for delivery, providing greater control over operations but requiring significant capital investment. Third-Party Fleet relies on external logistics providers to handle deliveries, offering flexibility and scalability but potentially limiting control and visibility. Hybrid Model combines both approaches, allowing companies to own a portion of their fleet while outsourcing the rest, balancing control and cost-effectiveness.Delivery As A Service Market data indicates that in 2023, the Owned Vehicle Fleet segment held a dominant revenue share of over 55%, while the Third-Party Fleet segment is projected to exhibit a higher growth rate of around 12% during the forecast period of 2024-2032. The Hybrid Model is gaining traction as companies seek to optimize their delivery operations and reduce costs, and it is expected to witness significant growth in the coming years. These business models cater to diverse market segments and play crucial roles in shaping the overall Delivery As A Service Market growth and dynamics.


Delivery As A Service Market Regional Insights


The regional segmentation of the Delivery As A Service Market offers insights into the geographical distribution of market revenue. North America held the largest market share in 2023, accounting for approximately 38.5% of the revenue. The region's dominance is attributed to the presence of established players, high adoption of cloud-based services, and favorable government regulations. Europe, with a market share of around 31.2%, is another key region, driven by increasing digitalization and growing demand for on-demand delivery services.The APAC region is expected to register the highest growth rate during the forecast period, owing to the rapidly expanding e-commerce market and rising disposable income. South America and MEA are also projected to witness steady growth, fueled by the increasing penetration of smartphones and internet connectivity.


Figure3: Delivery As A Service Market, By Regional, 2023 & 2032 (USD billion)


Delivery As A Service Market, By Regional, 2023 & 2032 (USD billion)


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Delivery As A Service Market Key Players And Competitive Insights


Major players in the Delivery As A Service Market industry are constantly striving to gain a competitive edge by offering innovative solutions and expanding their service offerings. Leading Delivery As A Service Market players are focusing on strategic partnerships, acquisitions, and collaborations to enhance their market presence. The Delivery As A Service Market is highly competitive, with numerous regional and players operating in the market. Key players are investing heavily in research and development to develop new technologies and solutions that cater to the evolving needs of customers. The competitive landscape is expected to remain fragmented, with a mix of established and emerging players competing for market share. Mergers and acquisitions are likely to continue as companies seek to expand their geographical reach and product portfolios.One of the leading Delivery As A Service Market players is DoorDash. The company offers a wide range of food delivery services, including on-demand delivery, scheduled delivery, and catering. DoorDash has a strong presence in the United States and Canada, and is expanding into other markets such as Australia and Japan. The company has partnered with numerous restaurants and grocery stores to provide a comprehensive selection of food options for its customers. DoorDash's user-friendly app and efficient delivery network have contributed to its success in the Delivery As A Service Market.A notable competitor in the Delivery As A Service Market is Uber Eats. The company offers a similar range of services as DoorDash, including on-demand delivery, scheduled delivery, and catering. Uber Eats has a strong presence in the United States, Europe, and Latin America. The company has partnered with numerous restaurants, grocery stores, and convenience stores to provide a wide variety of food and beverage options for its customers. Uber Eats' extensive reach and reliable delivery network have made it a popular choice for consumers.


Key Companies in the Delivery As A Service Market Include




  • Domino's Pizza




  • Glovo




  • Postmates




  • Deliveroo




  • Gopuff




  • Uber Eats




  • Uber




  • Grubhub




  • Lyft




  • Just Eat Takeaway.com




  • Zomato




  • DoorDash




  • Wolt




Delivery As A Service Market Industry Developments


The Delivery as a Service (DaaS) market is projected to grow from USD 42.55 billion in 2023 to USD 102.4 billion by 2032, at a CAGR of 10.25%. The growth of the DaaS market is attributed to the increasing adoption of cloud-based solutions, the need for flexibility and scalability, and the growing demand for managed services.Recent news developments in the DaaS market includeIn March 2023, Citrix announced the launch of Citrix DaaS, a new cloud-based workspace delivery solution.


In April 2023, Microsoft announced the expansion of its Azure Virtual Desktop service to support Windows 11 Enterprise.


In May 2023, Amazon Web Services (AWS) announced the launch of Amazon AppStream 2.0, a new DaaS solution that provides users with access to applications and desktops from any device.These developments indicate a growing interest in DaaS solutions from both vendors and customers. As organizations continue to adopt cloud-based solutions and look for ways to improve flexibility and scalability, the DaaS market is expected to continue to grow in the coming years.


Delivery As A Service Market Segmentation Insights


Delivery As A Service Market Service Type Outlook



  • Last-Mile Delivery

  • On-Demand Delivery

  • Scheduled Delivery

  • Reverse Logistics


Delivery As A Service Market Delivery Vehicle Type Outlook



  • Motorcycles/Scooters

  • Passenger Cars

  • Light Commercial Vehicles

  • Heavy Commercial Vehicles


Delivery As A Service Market Industry Vertical Outlook



  • E-commerce

  • Food and Beverage

  • Pharmaceuticals

  • Electronics

  • Manufacturing


Delivery As A Service Market Business Model Outlook



  • Owned Vehicle Fleet

  • Third-Party Fleet

  • Hybrid Model


Delivery As A Service Market Regional Outlook



  • North America

  • Europe

  • South America

  • Asia Pacific

  • Middle East and Africa

Report Attribute/Metric Details
Market Size 2022 38.59(USD Billion)
Market Size 2023 42.55(USD Billion)
Market Size 2032 102.4(USD Billion)
Compound Annual Growth Rate (CAGR) 10.25% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Domino's Pizza, Glovo, Postmates, Deliveroo, Gopuff, Uber Eats, Uber, Grubhub, Lyft, Just Eat Takeaway.com, Zomato, DoorDash, Wolt
Segments Covered Service Type, Delivery Vehicle Type, Industry Vertical, Business Model, Regional
Key Market Opportunities Ecommerce Growth Digitalization of Supply Chains Cloud-based Delivery Management On-demand Delivery Services Integration with AI and Automation
Key Market Dynamics Rising demand for customized delivery services Expansion of ecommerce and omnichannel retail Growing adoption of cloud-based solutions Technological advancements in delivery optimization Shift towards on-demand and last-mile delivery
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Delivery As A Service Market is valued at USD 42.55 Billion in 2023.

The Delivery As A Service Market is projected to reach USD 102.4 Billion by 2032.

The Delivery As A Service Market is expected to grow at a CAGR of 10.25% from 2024 to 2032.

The key regions in the Delivery As A Service Market are North America, Europe, Asia-Pacific, and the Rest of the World.

The major applications of Delivery As A Service include on-demand delivery, scheduled delivery, and same-day delivery.

The key competitors in the Delivery As A Service Market include Uber, Lyft, DoorDash, Grubhub, and Postmates.

The key trends in the Delivery As A Service Market include the rise of on-demand delivery, the increasing popularity of subscription-based services, and the growing adoption of electric vehicles.

The challenges facing the Delivery As A Service Market include regulatory issues, labor shortages, and the rising cost of fuel.

The growth opportunities for the Delivery As A Service Market include the expansion of e-commerce, the increasing adoption of mobile devices, and the growing demand for convenience.

The future outlook for the Delivery As A Service Market is positive, with continued growth expected over the next decade.

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