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    Managed Mobility Services Market

    ID: MRFR/ICT/2653-CR
    103 Pages
    Shubham Munde
    January 2018

    Managed Mobility Services Market Research Report Information By Technology (Mobile Device Management, Application Management, Security Management, Support and Maintenance), End-User (Healthcare, Hospitality, Retail, Entertainment, Transportation) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035.

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    Managed Mobility Services Market Infographic
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    Managed Mobility Services Market Summary

    As per MRFR analysis, the Managed Mobility Services Market was estimated at 8.209 USD Billion in 2024. The Managed Mobility Services industry is projected to grow from 10.37 USD Billion in 2025 to 106.99 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 26.29 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Managed Mobility Services Market is experiencing robust growth driven by technological advancements and evolving workforce needs.

    • The integration of AI and automation is transforming service delivery in the Managed Mobility Services Market.
    • North America remains the largest market, while Asia-Pacific is emerging as the fastest-growing region in this sector.
    • Device management continues to dominate the market, whereas security management is witnessing rapid growth.
    • Rising demand for mobile workforce solutions and an enhanced focus on data security and compliance are key drivers propelling market expansion.

    Market Size & Forecast

    2024 Market Size 8.209 (USD Billion)
    2035 Market Size 106.99 (USD Billion)
    CAGR (2025 - 2035) 26.29%

    Major Players

    IBM (US), Accenture (IE), Cognizant (US), AT&T (US), Verizon (US), Tata Consultancy Services (IN), Wipro (IN), Orange Business Services (FR), Vodafone (GB)

    Managed Mobility Services Market Trends

    The Managed Mobility Services Market is currently experiencing a transformative phase, driven by the increasing reliance on mobile devices within enterprises. Organizations are recognizing the necessity of integrating mobility into their operational frameworks, which has led to a surge in demand for comprehensive management solutions. These services encompass a wide array of functionalities, including device procurement, security management, and application support, all aimed at enhancing productivity and ensuring data protection. As businesses navigate the complexities of mobile technology, the Managed Mobility Services Market appears poised for substantial growth, reflecting a shift towards more strategic and efficient mobility management practices. Moreover, the ongoing evolution of technology, particularly in areas such as cloud computing and artificial intelligence, is likely to further influence the Managed Mobility Services Market. Companies are increasingly seeking solutions that not only streamline their mobile operations but also provide insights through data analytics. This trend suggests a growing emphasis on leveraging mobility as a strategic asset rather than merely a logistical challenge. As organizations continue to adapt to the dynamic landscape of mobile technology, the Managed Mobility Services Market is expected to evolve, presenting new opportunities and challenges for service providers and clients alike.

    Integration of AI and Automation

    The Managed Mobility Services Market is witnessing a notable trend towards the integration of artificial intelligence and automation. This development aims to enhance operational efficiency by streamlining processes such as device management and security protocols. By employing AI-driven solutions, organizations can potentially reduce manual intervention, thereby minimizing errors and accelerating response times.

    Focus on Security Solutions

    As mobile devices become increasingly integral to business operations, there is a heightened focus on security within the Managed Mobility Services Market. Organizations are prioritizing robust security measures to protect sensitive data from potential breaches. This trend indicates a shift towards comprehensive security frameworks that encompass device encryption, secure access controls, and continuous monitoring.

    Customization and Flexibility

    The demand for tailored solutions is rising within the Managed Mobility Services Market. Organizations are seeking services that can be customized to meet their specific needs, reflecting a broader trend towards flexibility in service offerings. This inclination suggests that providers may need to adapt their strategies to deliver more personalized experiences, ensuring alignment with diverse business requirements.

    The ongoing evolution of technology and the increasing demand for streamlined mobile solutions indicate a robust trajectory for the Managed Mobility Services Market, as organizations seek to enhance operational efficiency and employee productivity.

    U.S. Department of Commerce

    Managed Mobility Services Market Drivers

    Shift Towards Cloud-Based Solutions

    The Managed Mobility Services Market is undergoing a significant shift towards cloud-based solutions. As organizations increasingly adopt cloud technologies, the demand for managed mobility services that leverage cloud infrastructure is on the rise. Cloud-based solutions offer scalability, flexibility, and cost-effectiveness, allowing businesses to manage their mobile devices and applications more efficiently. Recent studies indicate that the cloud services market is expected to grow at a compound annual growth rate of approximately 15% over the next few years. This transition to cloud-based managed mobility services enables organizations to streamline operations, reduce IT overhead, and enhance collaboration among remote teams. Consequently, the Managed Mobility Services Market is likely to benefit from this trend, as more companies seek to harness the advantages of cloud technology.

    Growing Importance of Employee Experience

    The Managed Mobility Services Market is increasingly recognizing the growing importance of employee experience in driving organizational success. Companies are beginning to understand that providing employees with the right tools and technologies is crucial for enhancing job satisfaction and productivity. As a result, there is a rising demand for managed mobility services that prioritize user experience and device usability. Research indicates that organizations that invest in employee experience see a significant increase in productivity and retention rates. By offering tailored mobility solutions that cater to the specific needs of employees, businesses can foster a more engaged workforce. This focus on employee experience is likely to propel the Managed Mobility Services Market forward, as organizations seek to create a more supportive and efficient work environment.

    Rising Demand for Mobile Workforce Solutions

    The Managed Mobility Services Market is experiencing a notable increase in demand for mobile workforce solutions. Organizations are increasingly recognizing the necessity of equipping their employees with mobile devices to enhance productivity and collaboration. According to recent data, the number of mobile workers is projected to reach 1.87 billion by 2025, indicating a substantial shift towards mobile-centric work environments. This trend is driving businesses to adopt managed mobility services to streamline device management, ensure security, and optimize operational efficiency. As companies seek to empower their workforce with the latest technology, the Managed Mobility Services Market is likely to see continued growth, as it provides the necessary infrastructure and support for mobile operations.

    Enhanced Focus on Data Security and Compliance

    In the current landscape, the Managed Mobility Services Market is witnessing an intensified focus on data security and compliance. With the proliferation of mobile devices, organizations face increasing risks related to data breaches and cyber threats. As a result, businesses are prioritizing the implementation of robust security measures to protect sensitive information. The market for mobile security solutions is expected to grow significantly, with estimates suggesting a compound annual growth rate of over 20% in the coming years. Managed mobility services offer comprehensive security frameworks, including device encryption, remote wipe capabilities, and compliance management, which are essential for safeguarding corporate data. This heightened emphasis on security is likely to propel the Managed Mobility Services Market forward, as organizations seek reliable partners to navigate the complexities of mobile security.

    Integration of Advanced Analytics and Reporting

    The Managed Mobility Services Market is increasingly integrating advanced analytics and reporting capabilities into its offerings. Organizations are recognizing the value of data-driven insights to optimize their mobile strategies and improve decision-making processes. By leveraging analytics, businesses can gain visibility into device usage patterns, application performance, and overall mobile expenditure. This trend is supported by the growing availability of sophisticated analytics tools that enable organizations to track key performance indicators effectively. As companies strive to enhance their mobile operations, the demand for managed mobility services that provide comprehensive analytics solutions is likely to rise. This integration not only aids in cost management but also enhances the overall user experience, thereby driving growth within the Managed Mobility Services Market.

    Market Segment Insights

    By Function: Device Management (Largest) vs. Security Management (Fastest-Growing)

    In the Managed Mobility Services Market, the 'Function' segment exhibits a diverse distribution of market share among its key components. Device Management holds the largest share, reflecting the increasing reliance of organizations on streamlined device oversight and management solutions. Meanwhile, Security Management is rapidly gaining traction due to growing concerns about data breaches and cybersecurity threats, positioning it as the fastest-growing segment within this arena. As enterprises embrace digital transformation, the demand for comprehensive mobility solutions continues to evolve. The uptick in remote work has further propelled the need for effective Application Management, while an emphasis on robust Security Management solutions is driving its growth. The rise of IoT and connected devices also necessitates specialized support and maintenance services, collectively shaping the Managed Mobility Services landscape toward enhanced functionality and security for organizational mobility needs.

    Device Management (Dominant) vs. Application Management (Emerging)

    Device Management remains the dominant force in the Managed Mobility Services Market, characterized by its essential role in operational efficiency and device lifecycle management. Businesses are increasingly investing in sophisticated device management systems, allowing for real-time monitoring, policy enforcement, and compliance management. On the other hand, Application Management is emerging as a vital component, driven by the need for seamless application integration and user experience optimization. This segment is gaining momentum as companies prioritize app management solutions that enhance productivity and ensure compliance with evolving regulatory requirements. Together, these segments exemplify the dual focus on operational excellence and technology adaptation in the modern enterprise landscape.

    By Vertical: Healthcare (Largest) vs. Logistics and Transportation (Fastest-Growing)

    The Managed Mobility Services Market is characterized by diverse vertical segments, with Healthcare leading in market share due to its increasing adoption of mobility solutions for patient care and administrative processes. Following closely are sectors like Retail and Telecom and IT, which are leveraging managed mobility services to enhance customer engagement and optimize operations. Logistics and Transportation, while currently smaller, is quickly gaining traction as businesses aim to improve fleet management and real-time tracking to enhance service efficiency.

    Retail (Dominant) vs. Media and Entertainment (Emerging)

    In the Managed Mobility Services Market, the Retail sector stands out as a dominant force, driven by the need for mobility solutions that enhance customer experience and streamline transaction processes. Retailers are increasingly utilizing mobile devices for inventory management and customer engagement, ensuring they remain competitive. Meanwhile, the Media and Entertainment sector is emerging as a significant player, leveraging mobility services to deliver content across platforms and enhance user experiences. Both sectors highlight the transformational impact of mobility, with Retail focusing on immediate operational benefits and Media and Entertainment paving the way for future engagement models.

    Get more detailed insights about Managed Mobility Services Market

    Regional Insights

    By Region, the study provides market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American Managed Mobility Services market accounted for ~60% market share in 2022 and is expected to exhibit a significant CAGR growth during the study period. This high revenue share is primarily due to the extensive adoption of Bring Your Own Device (BYOD) trend across organizations in the region, which aims to streamline work processes by utilizing mobility and promoting employee collaboration.

    Moreover, the widespread usage of mobile devices like smartphones and tablets to aid business continuity, coupled with the critical need to secure sensitive data accessed by employees via their devices, has significantly fueled the adoption of MMS in North America.

    Further, the region has demonstrated a willingness to implement MMS within companies to safeguard their sensitive content from privacy breaches and loss while leveraging mobility to gain a competitive edge and offer agile services to customers. Major growth drivers for this region include strict compliance regulations like HIPPA for healthcare and PCI DSS for financial services and extensive cloud deployments. As a result, North America, particularly the U.S., and Canada, is expected to widely implement MMS to ensure data security and privacy, thereby facilitating business continuity.

    Figure 3: MANAGED MOBILITY SERVICES MARKET SIZE BY REGION 2022 & 2030

    MANAGED MOBILITY SERVICES MARKET SIZE BY REGION

    Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

    Further, the major countries studied in the market report are the U.S., Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    European Managed Mobility Services market accounts for the second-largest market share. Europe is experiencing progressive growth in the adoption of Mobile Device Management Systems (MMS). The increased number of mobile users accessing business data across the region has resulted in concerns regarding data security and privacy breaches. The widespread adoption of cloud technology, facilitated by easy access to data on corporate networks through employees' mobile devices, has provided organizations with significant leverage. However, it has also made data vulnerable to loss and mismanagement due to the diverse operating systems of mobile devices.

    As a result, businesses are significantly adopting MMS to address these concerns.

    Additionally, small and medium-sized enterprises that allow businesses outside their organizations must adhere to the European Union's Data Protection Directive, which prohibits European companies from transmitting data overseas to countries with weak data protection and privacy laws.

    Organizations in the UK, Germany, and France, such as PHS Group Plc., are investing in MMS to prevent privacy breaches and enhance enterprise mobility.

    The Asia-Pacific Managed Mobility Services Market is expected to grow at the fastest CAGR between 2022 and 2030, owing to the rising adoption of mobile devices. Enterprises and small and medium-sized businesses in Asia-Pacific countries recognize the importance of data security. They are open to adopting dedicated MMS to enhance organizational productivity through secure mobility. The increasing advancements in mobility and cloud adoption in the region and mandatory compliance with government regulations to resolve data security issues have further fueled the adoption of MMS.

    As a result, leading MMS vendors, such as IBM, are expanding their presence in APAC to tap into the enormous demand for mobility services and improve profitability.

    Developed countries in Asia-Pacific, such as Japan, Australia, and Singapore, have adopted MMS that comply with data transfer regulations to cater to businesses' unparalleled data security needs. In populous countries like India and China, the adoption of superior MMS is slowly gaining momentum.

    However, the need for more awareness about enterprise mobility among businesses in this region has limited the adoption of mobility solutions. Large enterprises may also need more control over their resources, such as mobile devices, after adopting an MMS solution, which inhibits adoption. Nevertheless, the presence of a large number of SMEs in the region augments the consideration of MMS for diverse needs, as they have budget constraints to manage their solutions. This region's MMS market is also expected to be fragmented due to diverse organizational needs.

    Key Players and Competitive Insights

    Major market players in the Managed Mobility Services industry are concentrating on offering technologically cutting-edge marketing solutions to improve their competitiveness in the international market.

    Prominent companies like IBM, AT&T, and Accenture, among others, offer a wide range of managed mobility services, including mobile device management, mobile application management, mobile content management, and mobile security services. They cater to a diverse range of industries, including healthcare, financial services, manufacturing, retail, and government agencies. These companies constantly innovate and invest in new technologies to provide better services and improve the customer experience.

    Additionally, companies are expanding their geographic reach and diversifying their product and service offerings to cater to a wider range of industries and clients. They are also forming partnerships and collaborations with other technology providers to strengthen their position in the market and provide more comprehensive solutions to their clients.

    Key Companies in the Managed Mobility Services Market market include

    Industry Developments

      • In February 2023, Spanish company Telefónica SA and US-based Skydweller Aero Inc. formed a partnership to develop solar-powered aircraft connectivity solutions. Their goal is to expand cellular coverage and make broadband access affordable in the regions that are underserved or not served at all. The purpose of this joint effort is to strengthen the connectivity in remote places with the help of novel technology for defense and commercial purposes This collaboration seeks to enhance connectivity in rural sections, which aids in both defense as well as commercial applications through advanced technology.
      • In July 2021, Wipro Limited and Celonis partnered to provide process mining to Wipro’s clients under Managed Services Solutions (MMS). This collaboration seeks to enhance the visibility of mobile device usage analytics to look for optimization and cost-saving measures. The purpose of the partnership is to utilize the process of Celonis’ clients’ mining programs to assist clients in achieving operational efficiencies regarding their mobile devices and their management strategies.
      • In February 2021, Verizon Communications Inc. and Deliotte partnered up to be able to deliver services that incorporate Deliotte’s consulting experience and Verizon’s Managed Mobility Services (MMS). The aim of such cooperation is to address more focused specific needs of the business clients and offer suitable, timely solutions to assist them in accomplishing their goals. The plan is to provide consulting and mobility services in one package with the intention of helping the customers ply and expand their business.
      • February 2023: Kyndryland Microsoft opened its inaugural Center of Excellence in Latin America, staffing multidisciplinary teams across Brazil, Colombia, Mexico and Peru. The center integrates the power of Kyndryl’s knowledge and experience in managing critical IT environments with the Microsoft Cloud in order to help businesses in the region speed up the processes of their digital transformation. Companies across Latin America have recognized the need to upgrade their IT frameworks, legacy systems, and infrastructures by transferring them into cloud environments. This would enable them to enhance hybrid cloud responsiveness and flexibility. IDC estimates that the cloud market in the region is expected to expand by over 30% within 2023. At the same time, the Kyndryl and Microsoft Center of Excellence will be a center of excellence for information, resources, and skills in Microsoft technologies aimed to assist enterprise customers across LATAM. Kyndryl’s domain specialists in solution, consulting, and managed services will be working with Microsoft architects and technical personnel to jointly develop replicable solutions, implement proofs of concept and scale innovation best practices.

    Future Outlook

    Managed Mobility Services Market Future Outlook

    The Managed Mobility Services Market is projected to grow at a 26.29% CAGR from 2024 to 2035, driven by increasing demand for mobile device management and enhanced security solutions.

    New opportunities lie in:

    • Integration of AI-driven analytics for predictive maintenance
    • Development of customized mobility solutions for SMEs
    • Expansion of global partnerships for enhanced service delivery

    By 2035, the market is expected to achieve substantial growth, solidifying its position as a critical industry segment.

    Market Segmentation

    Managed Mobility Services Market Function Outlook

    • Device Management
    • Application Management
    • Security Management
    • Support
    • Maintenance

    Managed Mobility Services Market Vertical Outlook

    • Healthcare
    • Manufacturing
    • Logistics and Transportation
    • Retail
    • Telecom and IT
    • Media and Entertainment
    • Travel and Hospitality
    • Public Sector
    • Education
    • Others

    Report Scope

    MARKET SIZE 20248.209(USD Billion)
    MARKET SIZE 202510.37(USD Billion)
    MARKET SIZE 2035106.99(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)26.29% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence and automation enhances efficiency in the Managed Mobility Services Market.
    Key Market DynamicsRising demand for integrated solutions drives competition and innovation in the Managed Mobility Services Market.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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    FAQs

    How much is the Managed Mobility Services market?

    The Managed Mobility Services market size was valued at USD 6.2 Billion in 2022

    What is the growth rate of the Managed Mobility Services market?

    The market is projected to grow at a CAGR of 26.29% during the forecast period, 2023-2030.

    Which region held the largest market share in the Managed Mobility Services market?

    North America had the largest share of the market.

    Who are the key players in the Managed Mobility Services market?

    The key players in the market are Deutsche Telekom AG (Germany) Maxis Bhd (Malaysia) IBM Corporation (U.S.) Vodafone Group PLC (U.K.) Singtel (Singapore) Accenture Plc (U.S.) StarHub (Singapore) Wipro Ltd. (India) Telefónica S.A. (Spain) PLDT (The Philippines).

    Which technology led the Managed Mobility Services market?

    The Mobile Device Management category dominated the market in 2022.

    Which vertical had the largest market share in the Managed Mobility Services market?

    Retail vertical had the largest revenue share of the market.

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