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    Virtual Reality Retail Market

    ID: MRFR/ICT/2517-CR
    100 Pages
    Aarti Dhapte
    May 2023

    Virtual Reality in Retail Market Research Report Information By Hardware (Headsets, Devices, Glasses, Gloves), By Software Compatibility (Smartphones, Consoles, Others), By Type (Mixed Reality, Immersive Systems, Windows on World), and By Region (Asia-Pacific, Europe, North America, and Rest Of The World) –Market Forecast Till 2032

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    Virtual Reality in Retail Market Research Report - Global Forecast 2032 Infographic
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    Virtual Reality Retail Market Summary

    The Global Virtual Reality in Retail Market is projected to grow from 3.97 USD Billion in 2024 to 34.1 USD Billion by 2035.

    Key Market Trends & Highlights

    Virtual Reality in Retail Key Trends and Highlights

    • The market is expected to experience a compound annual growth rate (CAGR) of 21.6 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 34.1 USD Billion, indicating substantial growth potential.
    • In 2024, the market is valued at 3.97 USD Billion, reflecting the current investment in virtual reality technologies.
    • Growing adoption of virtual reality due to enhanced customer engagement is a major market driver.

    Market Size & Forecast

    2024 Market Size 3.97 (USD Billion)
    2035 Market Size 34.1 (USD Billion)
    CAGR (2025-2035) 21.6%

    Major Players

    Microsoft, Unity Technologies, HTC Corporation, Google, Magic Leap, Marxent Labs LLC, Oculus VR, WorldViz, Firsthand Technology Inc., Wevr

    Virtual Reality Retail Market Trends

    Increasing penetration of smartphones is driving the market growth

    Market CAGR for virtual reality in retail is being driven by the rising usage of smartphones. Technology advancements have allowed consumers to view virtual images immersed in real-world circumstances, and smartphone usage is rising. For instance, Wikitude, a provider of

    mobile augmented reality

    technology, predicts that by May 2021, 32% of consumers will frequently use augmented reality, while 73% of smartphone AR users will be extremely satisfied with their experiences. 

    These statistics on augmented reality in retail show how the market has accepted the technology and is growing quickly. Also, features like space visualization and virtual tours, which enable customers to experience a store or a property virtually before visiting it in person, contribute to the expanding use of smartphones for augmented reality in retail. Moreover, color-matching augmented reality shopping apps are frequently used to combine colors and develop the best palette for a space or a look.

    Businesses have much to gain from the potential of mixed reality technologies like AR and VR to provide customers with new ways to interact with their brands, whether by transporting them to a different world or enhancing the one they are in now. Augmented reality, which enables shoppers to see and try out products before buying them, has been more well-liked in recent years due to developments in mobile technology. Hence, numerous retail brands are investing in the technologies. For instance, GOAT debuted their ground-breaking "Try-On" augmented reality feature, which enables buyers to virtually try on rare and expensive shoes before making a purchase.

    Thus, the increased investment in AR and VR technologies by global retail enterprises is anticipated to fuel the growth of virtual reality in the retail market over the forecast period. Thus, driving the virtual reality in retail market revenue.

    The integration of virtual reality technologies in retail environments appears to enhance customer engagement and streamline the shopping experience, suggesting a transformative shift in consumer behavior.

    U.S. Department of Commerce

    Virtual Reality Retail Market Drivers

    Market Growth Charts

    Global Market Expansion

    The Global Virtual Reality in Retail Market Industry is witnessing expansion into emerging markets, which serves as a significant driver for growth. Retailers are increasingly recognizing the potential of VR to reach new customer segments in diverse geographical locations. As internet penetration and smartphone usage rise globally, the accessibility of VR technology improves, allowing retailers to tap into previously underserved markets. This expansion is likely to contribute to the overall market growth, as evidenced by the increasing number of VR applications tailored for different cultural contexts. The global nature of this trend indicates a promising future for VR in retail.

    Technological Advancements

    The Global Virtual Reality in Retail Market Industry is experiencing rapid growth due to continuous technological advancements. Innovations in VR hardware and software are enhancing user experiences, making virtual shopping more immersive and interactive. For instance, companies are integrating augmented reality features that allow customers to visualize products in their own environments. This trend is likely to attract more retailers to adopt VR solutions, as evidenced by the projected market size of 3.97 USD Billion in 2024. As technology evolves, the potential for creating personalized shopping experiences increases, thereby driving consumer engagement and satisfaction.

    Enhanced Customer Engagement

    Enhanced customer engagement is a pivotal driver for the Global Virtual Reality in Retail Market Industry. Retailers are utilizing VR to create captivating experiences that draw customers into their stores, both physical and virtual. By offering interactive product demonstrations and immersive storytelling, brands can forge deeper connections with consumers. This approach not only boosts brand loyalty but also encourages repeat purchases. As the market evolves, the integration of VR into marketing strategies is likely to become more prevalent, further solidifying its role in enhancing customer engagement and satisfaction across various retail sectors.

    Changing Consumer Preferences

    Consumer preferences are shifting towards more engaging and personalized shopping experiences, which is a key driver for the Global Virtual Reality in Retail Market Industry. Shoppers increasingly seek unique experiences that traditional retail cannot provide. Virtual reality offers an innovative solution, allowing customers to explore products in a virtual environment before making a purchase. This trend is evident as retailers leverage VR to enhance customer interaction and satisfaction. The market is expected to grow significantly, reaching 34.1 USD Billion by 2035, indicating a strong demand for immersive shopping experiences that align with evolving consumer expectations.

    Increased Investment in Retail Technology

    Investment in retail technology is a crucial factor propelling the Global Virtual Reality in Retail Market Industry. Retailers are allocating substantial budgets to integrate VR solutions into their operations, recognizing the potential for increased sales and customer loyalty. This trend is supported by the anticipated compound annual growth rate of 21.6% from 2025 to 2035, reflecting a growing commitment to adopting cutting-edge technologies. Companies are increasingly collaborating with tech firms to develop tailored VR applications that enhance the shopping experience. Such investments not only improve operational efficiency but also position retailers competitively in a rapidly evolving market.

    Market Segment Insights

    Virtual Reality in Retail Hardware Insights

    The Virtual Reality in Retail Market segmentation, based on hardware, includes headsets, devices, glasses, and gloves. Since it provides the most immersive environment, headsets will dominate the market. Due to low-cost investments like Google's low-cost drawing board-based headgear, the demand for smartphone-connected virtual reality headsets is increasing as technology advances.

    January 2023

    Meta Quest will now feature over 50 live VR games thanks to its expanded agreement with the NBA and WNBA. Meta Quest is the NBA's official headgear, as Facebook inked an agreement with the league in 2020. The company will release a bundle of 52 live NBA games in 2880 on Xtadium and Meta Horizon Worlds, including five immersive 180-degree monoscopic VR games.

    Additionally, in 2022, the smart glasses sector witnessed the fastest growth rate. Enhancements to face and object tracking, speech recognition for input, and other features will increase and expand the use of AR and VR, leading to sector development.

    Virtual Reality in Retail Software Insights

    The Virtual Reality in Retail Market segmentation, based on software, includes smartphones, consoles, and others. In 2022, smartphone category to dominate the market. The segment's expansion can be due to the growing popularity of high-end smartphones with VR capabilities that combine 3D and Artificial Intelligence technology. However, the usage of virtual consoles also gains momentum in the forecast period. Its primary characteristic is incorporating diverse methods, such as hardware and processor control, into a single system. The segment's growth is fueled by the leading companies' availability of various application-oriented devices with varying features and pricing points.

    Virtual Reality in Retail Type Insights

    The Virtual Reality in Retail Market segmentation, based on type, includes mixed reality, immersive systems, and windows on the world. The immersive system sector acquired the major market in 2022. VR immerses the user inside an experience, unlike the conventional user interface. Users are immersed in and able to interact with the 3D world rather than just watching a monitor screen in front of them. In addition, the mixed reality sector experienced the fastest growth rate.

    The growing use of mixed reality technologies in areas such as healthcare, sports, travel, navigation, and education, as well as the IoT, the need for a better experience in the aerospace industry, the entertainment and gaming industry, and the architectural industry, among others, are driving the adoption of mixed reality technologies.

    Figure 3: Virtual Reality in Retail Market, by Type, 2022 & 2032 (USD billion)

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Get more detailed insights about Virtual Reality in Retail Market Research Report - Global Forecast 2032

    Regional Insights

    By Region, the report provides market insights into Asia-Pacific, Europe, North America, and Rest of the World. North American virtual reality in the retail area will dominate this market. The increasing market revenue in the U.S. is the primary cause of the market expansion in North America. The United States is home to many technologically advanced companies, like Apple, Inc., Microsoft, Magic Leap, and Google LLC, and it conducts considerable VR research. Also, the American government is investing in virtual technology, which will help the market.

    For instance, the US government and army committed USD 11 billion to train its officials in virtual, augmented, and mixed reality.

    Further, the leading countries studied in the market report are U.S., Canada, German, UK, France, Spain, Italy, Japan, China, Australia, India, South Korea, and Brazil.

    Figure 4: VIRTUAL REALITY IN RETAIL MARKET SHARE BY REGION 2022 (%)

    VIRTUAL REALITY IN RETAIL MARKET SHARE BY REGION Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Europe's virtual reality in the retail market accounts for the fastest market share. This results from the wide use of VR technology across different industry sectors, particularly in the gaming and automotive sectors. The regional market expansion has been hastened by the quick development and adoption of potent VR hardware targeted at the gaming community in European nations. Further, German virtual reality in the retail market held the major market share, and the UK virtual reality in the retail market was the fastest-growing market in the European region

    The Asia-Pacific Virtual Reality in Retail Market is estimated to expand at a rapid rate from 2023 to 2032. China, a prominent distributor of HMDs and other VR-related hardware, saw a considerable increase in virtual reality in retail. The market is growing in Southeast Asian nations due to technological developments. The commercial launch of 5G in Japan in 2019 prompted telecom firms to apply creative thinking to provide platforms for augmented reality (AR) and virtual reality viewing that use 5G connectivity.

    Moreover, China’s virtual reality in the retail market held the largest market share, and Indian virtual reality in the retail market was the fastest-growing market in the Asia-Pacific region.

    Key Players and Competitive Insights

    Leading market players are investing heavily in research and development to expand their product lines, which will help virtual reality in the retail market, grow even more. Market participants are also undertaking different strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, virtual reality in the retail industry must offer cost-effective items.

    Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the global virtual reality in the retail industry to benefit clients and increase the market sector. In recent years, virtual reality in the retail industry has offered some of the most significant advantages to medicine. Major players in the virtual reality in the retail market, including Microsoft (US), Unity Technologies (US), HTC Corporation (Taiwan), Google (US), and others, are attempting to increase market demand by investing in research and development operations.

    Seiko Epson Corp is a printer and image equipment manufacturer based in Japan. Dot matrix, inkjet, laser printers, desktop computers, scanners, multimedia, business, and home theatre projectors, robots and industrial automation equipment, large home theatre televisions, point of sale docket printers and cash registers, laptops, integrated circuits, and associated electronic components comprise the company's product portfolio. In March 2021, Epson introduced the Moverio BT-40 and BT-40S, next-generation award-winning Moverio augmented reality (AR) smart glasses designed to give a high-quality AR viewing experience while remaining comfortable.

    Nike, Inc. is a multinational firm based in the United States specializing in design, development, manufacturing, and global marketing and sales of footwear, clothes, equipment, accessories, and services. With revenue exceeding US$46 billion in the fiscal year 2022, it is the world's largest supplier of athletic shoes and gear and a significant manufacturer of sports equipment. In August 2022, Nike, while celebrating its 50th anniversary, announced a unique augmented reality (AR) experience at Nike retail outlets worldwide. Visitors can use their smartphones to scan QR codes at participating venues to uncover 11 unique stories packed within a single virtual box.

    This augmented reality container has a frosted glass appearance and conceals a wide range of digital objects.

    Key Companies in the Virtual Reality Retail Market market include

    Industry Developments

    • Q2 2024: Walmart Launches Virtual Reality Shopping Experience in Partnership with Unity Walmart announced a partnership with Unity to launch a new virtual reality shopping platform, allowing customers to browse and purchase products in immersive 3D environments using VR headsets.
    • Q2 2024: IKEA Opens First Virtual Reality Showroom in North America IKEA unveiled its first VR showroom in North America, enabling customers to explore furniture and home décor in a fully interactive virtual space before making purchases.
    • Q3 2024: Alibaba Invests $100 Million in Virtual Reality Retail Platform Alibaba announced a $100 million investment in a new VR retail platform aimed at enhancing online shopping experiences for Chinese consumers.
    • Q3 2024: Snap Acquires AR/VR Retail Startup Vertebrae Snap Inc. acquired Vertebrae, a startup specializing in AR and VR retail solutions, to expand its immersive shopping capabilities for brands and retailers.
    • Q4 2024: Target Pilots Virtual Reality Store Layouts to Optimize Customer Flow Target began piloting VR-based store layout simulations to analyze and optimize customer movement and product placement in select U.S. locations.
    • Q4 2024: Lowe’s Launches VR Home Improvement Planning Tool Lowe’s introduced a virtual reality tool that allows customers to plan and visualize home improvement projects in 3D before purchasing materials.
    • Q1 2025: Meta Partners with Shopify to Enable VR Commerce for Small Businesses Meta announced a partnership with Shopify to provide small businesses with tools to create VR storefronts and sell products in virtual environments.
    • Q1 2025: Tesco Debuts Virtual Reality Grocery Shopping Experience in London Tesco launched a VR grocery shopping pilot in London, allowing customers to navigate virtual aisles and select products for home delivery.
    • Q2 2025: Amazon Expands Virtual Reality Showroom Program to Europe Amazon expanded its VR showroom initiative to several European countries, enabling customers to explore and purchase products in immersive virtual spaces.
    • Q2 2025: Matterport Raises $50 Million to Scale VR Retail Solutions Matterport secured $50 million in new funding to accelerate the development and deployment of its VR retail solutions for global brands.
    • Q3 2025: Sephora Launches Virtual Reality Beauty Consultation Service Sephora introduced a VR-based beauty consultation service, allowing customers to receive personalized product recommendations and tutorials in a virtual environment.
    • Q3 2025: JD.com Opens First VR-Enabled Flagship Store in Beijing JD.com opened its first flagship store in Beijing featuring VR-enabled shopping experiences, allowing customers to interact with products and make purchases using VR headsets.

    Future Outlook

    Virtual Reality Retail Market Future Outlook

    The Global Virtual Reality in Retail Market is projected to grow at a 21.6% CAGR from 2024 to 2035, driven by technological advancements, enhanced customer experiences, and increased adoption of immersive shopping solutions.

    New opportunities lie in:

    • Develop personalized VR shopping experiences to enhance customer engagement.
    • Leverage VR analytics for real-time consumer behavior insights.
    • Integrate VR with AI to optimize inventory management and supply chain efficiency.

    By 2035, the market is expected to be a pivotal component of retail strategies, enhancing consumer interaction and operational efficiency.

    Market Segmentation

    Virtual Reality in Retail Type Outlook

    • Mixed Reality
    • Immersive Systems
    • Windows on World

    Virtual Reality in Retail Hardware Outlook

    • Headsets
    • Devices
    • Glasses
    • Gloves

    Virtual Reality in Retail Regional Outlook

    • US
    • Canada

    Virtual Reality in Retail Software Outlook

    • Smartphones
    • Consoles
    • Others

    Report Scope

    Attribute/Metric Details
    Market Size 2023 USD 3.18 billion
    Market Size 2024 USD 3.97 billion
    Market Size 2032 USD 18.99 billion
    Compound Annual Growth Rate (CAGR) 21.59% (2024-2032)
    Base Year 2023
    Market Forecast Period 2024-2032
    Historical Data 2019- 2021
    Market Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
    Segments Covered Hardware, Software, and Type
    Geographies Covered Asia Pacific, North America, Europe, and the Rest of the World
    Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled Microsoft (US), Unity Technologies (US), HTC Corporation (Taiwan), and Google (US)
    Key Market Opportunities Increasing use of Smart mirrors and RFID tags
    Key Market Dynamics High investments in the VR market

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    How much is the virtual reality in retail market?

    The global market size of virtual reality in retail was valued at USD 3.18 Billion in 2023.

    What is the global growth rate of virtual reality in the retail market?

    The global market is predicted to grow at a CAGR of 21.59% during the forecast period, 2024-2032.

    Which region held the major market share in the virtual reality in the retail market?

    North America had the major share of the global market

    Who are the leading market players in virtual reality in the retail market?

    The key players in the market are Microsoft (US), Unity Technologies (US), HTC Corporation (Taiwan), and Google (US)

    Which hardware led the virtual reality in the retail market?

    The headset-based virtual reality in retail category dominated the market in 2022.

    Which type had the largest market share in virtual reality in the retail market?

    Immersive technology had the largest share of the global market.

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