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Retail Self Checkout Terminals Market Research Report: By Technology (Vision-Based Self-Checkout, Weight-Based Self-Checkout, Hybrid Self-Checkout), By Application (Grocery Stores, Department Stores, Convenience Stores, Pharmacies, Other Retail Environments), By Screen Size (10-15 Inches, 15-20 Inches, 20 Inches and Above), By Connectivity (Wired, Wireless, Both Wired and Wireless), By Additional Features (Age Verification, Digital Coupons, Self-Bagging, Card and Mobile Payment Options, Loyalty Program Integration) and By Regional (North Am


ID: MRFR/ICT/23215-HCR | 100 Pages | Author: Aarti Dhapte| September 2024

Retail Self Checkout Terminals Market Overview


As per MRFR analysis, the Retail Self Checkout Terminals Market Size was estimated at 16.98 (USD Billion) in 2022.The Retail Self Checkout Terminals Market Industry is expected to grow from 18.02(USD Billion) in 2023 to 30.8 (USD Billion) by 2032. The Retail Self Checkout Terminals Market CAGR (growth rate) is expected to be around 6.14% during the forecast period (2023 - 2032).


Key Retail Self Checkout Terminals Market Trends Highlighted


The retail self-checkout terminals market is experiencing significant growth due to several factors. The rising labor costs and the need for efficient checkout processes are driving the adoption of self-checkout terminals. Additionally, the increasing popularity of contactless payments and mobile wallets is further boosting the demand for these terminals.

Key market drivers include the growing adoption of omnichannel retailing, the increasing popularity of self-service technologies, and the need for retailers to reduce operating costs. Opportunities to be explored include the development of new technologies, such as AI-powered self-checkout terminals, and the expansion of self-checkout terminals into new markets, such as convenience stores and supermarkets.

Recent trends in the retail self-checkout terminals market include the integration of advanced technologies, such as computer vision and machine learning, to improve the accuracy and efficiency of self-checkout terminals. Additionally, there is a growing emphasis on providing a seamless and user-friendly experience for customers using self-checkout terminals.


Retail Self Checkout Terminals Market Overview
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Retail Self Checkout Terminals Market Drivers


Rising Demand for Convenient and Efficient Shopping Experiences


The growing adoption of self-checkout terminals in the retail sector is primarily driven by the increasing demand for convenient and efficient shopping experiences. Consumers today value their time and seek hassle-free shopping options. Self-checkout terminals empower customers to scan and pay for their purchases independently, eliminating the need for long queues at traditional checkout counters. This convenience factor is a significant market driver for retail self-checkout terminals. The ability to complete transactions quickly and efficiently enhances the overall shopping experience, leading to increased customer satisfaction and loyalty.


Advancements in Technology and Innovation


Technological advancements play a crucial role in driving the growth of the retail self-checkout terminals market. The integration of AI, machine learning, and computer vision technologies has revolutionized the capabilities of these terminals. They can now accurately scan items, detect errors, and provide personalized recommendations to customers. These advanced features enhance the accuracy and efficiency of self-checkout processes, making them more user-friendly and reliable. Ongoing innovations in technology will continue to drive market expansion.


Labor Shortages and Cost Optimization


The retail industry has been facing labor shortages in recent years, particularly in the checkout area. Self-checkout terminals offer a solution to this challenge by reducing the reliance on human cashiers. They enable retailers to optimize their labor costs while maintaining operational efficiency. By automating the checkout process, retailers can free up staff to focus on other value-added tasks, such as customer service and inventory management.

This cost-saving aspect is a key market driver for retail self-checkout terminals, especially in regions with high labor costs.


Retail Self Checkout Terminals Market Segment Insights


Retail Self Checkout Terminals Market Technology Insights


The Retail Self Checkout Terminals Market is segmented by Technology into Vision-Based Self-Checkout, Weight-Based Self-Checkout, and Hybrid Self-Checkout. The Weight-Based Self-Checkout segment is expected to grow at a CAGR of 5.9% during the forecast period, owing to the increasing demand for self-checkout solutions that are accurate and efficient. The Hybrid Self-Checkout segment is expected to grow at a CAGR of 6.5% during the forecast period, owing to the increasing demand for self-checkout solutions that combine the benefits of both vision-based and weight-based technologies.

The Retail Self Checkout Terminals Market is expected to reach a market value of USD 20.04 Billion by 2024, driven by the increasing adoption of self-checkout solutions in retail stores. The market is also expected to benefit from the growing popularity of online shopping, as consumers are increasingly looking for convenient and efficient ways to purchase goods. The growing demand for self-checkout solutions in emerging markets is also expected to contribute to the growth of the market.


Retail Self Checkout Terminals Market insights
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Retail Self Checkout Terminals Market Application Insights


The Application segment of the Retail Self Checkout Terminals Market holds significant growth potential, with various retail environments adopting these terminals to enhance customer convenience and efficiency. Grocery Stores are anticipated to account for a substantial portion of the market revenue by 2024, driven by the increasing number of large-format stores and the growing demand for self-service options. Department Stores are also expected to contribute significantly as they seek to enhance the shopping experience and reduce checkout wait times.

Convenience Stores are projected to witness steady growth due to their widespread presence and the need for quick and easy checkout processes. Pharmacies are expected to play a crucial role in the market, leveraging self-checkout terminals to improve medication dispensing and reduce staff workload. Other Retail Environments, such as electronics stores, bookstores, and specialty retailers, are projected to contribute to the market growth, driven by the increasing adoption of self-checkout terminals to streamline checkout processes and improve customer satisfaction.


Retail Self Checkout Terminals Market Screen Size Insights


The screen size segment plays a crucial role in determining the Retail Self Checkout Terminals Market revenue. In 2023, the 10-15 Inches screen size segment held the largest market share, accounting for around 45% of the Retail Self Checkout Terminals Market data. This dominance is attributed to the widespread adoption of compact and cost-effective terminals with smaller screens in space-constrained retail environments. Moving forward, the 15-20 Inches screen size segment is projected to witness substantial growth over the forecast period, reaching a valuation of approximately 9.2 billion USD by 2032.

This growth is driven by the increasing demand for larger screens that enhance customer experience and allow for the display of additional product information and promotions. The 20 Inches and Above-screen size segment is expected to gain traction in the coming years, particularly in hypermarkets and large retail stores. These terminals offer an immersive shopping experience with ample screen space for product browsing and checkout. The segment is anticipated to grow at a CAGR of 7.2%, reaching a market size of 4.6 billion USD by 2032.


Retail Self Checkout Terminals Market Connectivity Insights


The Retail Self Checkout Terminals Market is segmented by connectivity into wired and wireless, as well as both wired and wireless. Among these, the wired segment is expected to hold the largest market share in 2023, owing to its reliability and cost-effectiveness. However, the wireless segment is projected to grow at the highest CAGR during the forecast period due to its flexibility and convenience. The increasing adoption of mobile point-of-sale (POS) systems is driving the growth of the wireless segment. Both the wired and wireless segments are also expected to witness significant growth as businesses seek to benefit from both wired and wireless connectivity options.

In 2023, the Retail Self Checkout Terminals Market for wired connectivity is valued at USD 8.5 billion and is projected to reach USD 12.2 billion by 2032, growing at a CAGR of 4.5%. The wireless segment is valued at USD 4.9 billion in 2023 and is expected to reach USD 9.1 billion by 2032, growing at a CAGR of 7.8%. Both wired and wireless segment is valued at USD 2.6 billion in 2023 and is projected to reach USD 5.3 billion by 2032, growing at a CAGR of 8.9%.


Retail Self Checkout Terminals Market Additional Features Insights


The 'Additional Features' segment of the Retail Self Checkout Terminals Market is expected to grow significantly over the forecast period, driven by increasing demand for advanced features that enhance customer convenience and improve operational efficiency. The segment includes features such as 'Age Verification,' 'Digital Coupons,' 'Self-Bagging,' 'Card and Mobile Payment Options,' and 'Loyalty Program Integration.' The ‘Age Verification' feature helps retailers comply with regulations and prevent underage purchases of restricted items. 'Digital Coupons' allow customers to redeem discounts and promotions directly at the self-checkout terminal, enhancing their shopping experience.

The 'Self-Bagging' feature empowers customers to bag their own items, increasing their control over the packaging process. 'Card and Mobile Payment Options' provide customers with flexible payment options, reducing checkout time and improving overall convenience. 'Loyalty Program Integration' enables customers to accumulate points and rewards while making purchases, fostering brand loyalty and repeat business. These additional features are driving the growth of the 'Additional Features' segment as retailers seek to differentiate their offerings and cater to evolving customer needs.


Retail Self Checkout Terminals Market Regional Insights


The regional segmentation of the Retail Self Checkout Terminals Market offers valuable insights into the industry's geographical distribution and growth patterns. North America holds a significant market share due to the early adoption of advanced technologies and the presence of major retail chains. Europe follows closely, driven by increasing consumer demand for convenience and efficiency. The Asia-Pacific (APAC) region is projected to witness robust growth, fueled by the burgeoning retail sector and growing disposable incomes. South America and the Middle East Africa (MEA) regions are expected to contribute to market growth due to rising urbanization and the expansion of modern retail formats.

In 2024, the Retail Self Checkout Terminals Market revenue is anticipated to reach USD 20.14 billion, with a steady growth trajectory in the coming years.


Retail Self Checkout Terminals Market regional insights
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Retail Self Checkout Terminals Market Key Players and Competitive Insights


Major players in the Retail Self Checkout Terminals Market industry are focusing on developing innovative and advanced retail self checkout terminals to meet the evolving needs of customers and retailers. Leading Retail Self Checkout Terminals Market players are investing heavily in research and development to enhance the capabilities of their terminals and provide a seamless and efficient checkout experience.

The Retail Self Checkout Terminals Market is characterized by intense competition, with key players vying for market share through strategic partnerships, product differentiation, and aggressive marketing campaigns. The competitive landscape is expected to remain dynamic as new entrants emerge and existing players expand their offerings. Retail Self Checkout Terminals Market development is driven by technological advancements, changing consumer preferences, and the increasing adoption of self-service solutions in the retail sector.

NCR Corporation, a prominent player in the Retail Self Checkout Terminals Market, offers a comprehensive range of self-checkout solutions designed to streamline checkout processes and improve customer satisfaction. NCR's terminals are known for their user-friendly interfaces, fast processing speeds, and ability to handle various payment methods. The company has a strong presence and collaborates with major retailers to provide customized solutions tailored to their specific needs. NCR's commitment to innovation and customer-centric approach has positioned it as a leading player in the Retail Self Checkout Terminals Market.

Ingenico Group, another key player in the Retail Self Checkout Terminals Market, provides a wide array of payment solutions including self-checkout terminals. Ingenico's self-checkout terminals are equipped with advanced features such as high-resolution touchscreens, barcode scanners, and integrated payment systems. The company focuses on providing secure and efficient checkout experiences, and its terminals are widely deployed in retail stores across the globe. Ingenico's strategic partnerships with major retailers and its commitment to providing innovative solutions have contributed to its success in the Retail Self Checkout Terminals Market.


Key Companies in the Retail Self Checkout Terminals Market Include:




  • Fujitsu




  • Verifone Systems




  • Diebold Nixdorf




  • Nexa Autocount




  • Toshiba Commerce Solutions




  • NCR Retail




  • Ingenico Group




  • Apollo Retail Innovations




  • Okidata




  • Hyosung




  • Custom Interactive Solutions




  • NCR Corporation




Retail Self Checkout Terminals Market Industry Developments


The Retail Self Checkout Terminals Market is anticipated to reach a valuation of USD 30.8 billion by 2032, expanding at a CAGR of 6.14% from 2024 to 2032. The increasing adoption of self-checkout terminals in retail stores to enhance customer convenience and operational efficiency is driving market growth. Technological advancements, such as the integration of AI and computer vision, are further fueling market expansion by enabling more accurate and faster checkout processes. Key industry participants are focusing on strategic partnerships and collaborations to strengthen their market position and drive innovation. Recent news developments include NCR Corporation's partnership with Amazon to integrate Amazon One palm payment technology into its self-checkout solutions.


Retail Self Checkout Terminals Market Segmentation Insights




  1. Retail Self Checkout Terminals Market Technology Outlook




    1. Vision-Based Self-Checkout




    2. Weight-Based Self-Checkout




    3. Hybrid Self-Checkout








  1. Retail Self Checkout Terminals Market Application Outlook




    1. Grocery Stores




    2. Department Stores




    3. Convenience Stores




    4. Pharmacies




    5. Other Retail Environments








  1. Retail Self Checkout Terminals Market Screen Size Outlook




    1. 10-15 Inches




    2. 15-20 Inches




    3. 20 Inches and Above








  1. Retail Self Checkout Terminals Market Connectivity Outlook




    1. Wired




    2. Wireless




    3. Both Wired and Wireless








  1. Retail Self Checkout Terminals Market Additional Features Outlook




    1. Age Verification




    2. Digital Coupons




    3. Self-Bagging




    4. Card and Mobile Payment Options




    5. Loyalty Program Integration








  1. Retail Self Checkout Terminals Market Regional Outlook




    1. North America




    2. Europe




    3. South America




    4. Asia Pacific




    5. Middle East and Africa





Report Attribute/Metric Details
Market Size 2022 16.98(USD Billion)
Market Size 2023 18.02(USD Billion)
Market Size 2032 30.8(USD Billion)
Compound Annual Growth Rate (CAGR) 6.14% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Fujitsu, Verifone Systems, Diebold Nixdorf, Nexa Autocount, Toshiba Commerce Solutions, NCR Retail, Ingenico Group, Apollo Retail Innovations, Okidata, Hyosung, Custom Interactive Solutions, NCR Corporation
Segments Covered Technology, Application, Screen Size, Connectivity, Additional Features, Regional
Key Market Opportunities Ecommerce growthRising demand for convenienceLabor shortageTechnological advancementsIncreased adoption in nonretail sectors
Key Market Dynamics 1 Rising Labor Costs2 Growing Consumer Adoption3 Technological Advancements4 ECommerce Penetration
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Retail Self Checkout Terminals Market is expected to reach a valuation of USD 30.8 billion by 2032, expanding at a CAGR of 6.14% from 2024 to 2032.

North America is anticipated to hold the largest market share in the Retail Self Checkout Terminals Market due to the increasing adoption of self-checkout technologies in emerging economies like China and India.

The growth of the Retail Self Checkout Terminals Market is primarily driven by the rising demand for self-service options, labor cost reduction for retailers, and advancements in technology such as touchscreens and mobile payment integrations.

Retail Self Checkout Terminals are widely used in various applications, such as grocery stores, convenience stores, department stores, and specialty retail stores.

Some of the prominent players in the Retail Self Checkout Terminals Market include NCR Corporation, Diebold Nixdorf, Inc., Toshiba Commerce Solutions, Inc., Verifone, Inc., and Ingenico Group.

The latest trends in the Retail Self Checkout Terminals Market include the integration of artificial intelligence (AI), computer vision, and contactless payment technologies to enhance customer experience and security.

The Retail Self Checkout Terminals Market is expected to witness continued growth in the coming years, driven by the increasing adoption of self-checkout technologies and the expansion of the retail industry.

The Retail Self Checkout Terminals Market faces challenges such as the high cost of implementation and maintenance, concerns over accuracy and security, and the need for customer education and acceptance.

Opportunities for the Retail Self Checkout Terminals Market include the growing demand for self-service technologies, the expansion of e-commerce, and the development of innovative technologies.

The COVID-19 pandemic has accelerated the adoption of self-checkout technologies due to the need for social distancing and contactless payment options. This trend is expected to continue in the post-pandemic period.

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