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    North America Online Meeting Software Market

    ID: MRFR/ICT/59294-HCR
    200 Pages
    Aarti Dhapte
    September 2025

    North America Online Meeting Software Market Research Report By Component (Software, Services), By Deployment (Cloud-based, On-Premises, Hybrid), By Organization Size (Large Enterprises, SMEs), By End-User (BFSI, IT & Telecom, Government, Healthcare, Manufacturing, Others) and By Regional (US, Canada)- Forecast to 2035

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    North America Online Meeting Software Market Research Report - Forecast to 2035 Infographic
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    Table of Contents

    North America Online Meeting Software Market Summary

    The North America Online Meeting Software market is projected to experience substantial growth from 9.44 USD Billion in 2024 to 88.1 USD Billion by 2035.

    Key Market Trends & Highlights

    North America Online Meeting Software Key Trends and Highlights

    • The market is expected to grow at a compound annual growth rate (CAGR) of 22.51% from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 88.1 USD Billion, indicating a robust expansion.
    • Starting from a base year valuation of 9.44 USD Billion in 2024, the market shows promising growth potential.
    • Growing adoption of online collaboration tools due to increased remote work is a major market driver.

    Market Size & Forecast

    2024 Market Size 9.44 (USD Billion)
    2035 Market Size 88.1 (USD Billion)
    CAGR (2025-2035) 22.51%

    Major Players

    Zoom, Microsoft Teams, Cisco Webex, Google Meet, Adobe Connect, GoToMeeting, RingCentral, Zoho, Fuze, BlueJeans

    North America Online Meeting Software Market Trends

    The evolving character of work and communication is driving significant trends in the North America Online Meeting Software Market. The accelerated adoption of remote work arrangements across a variety of sectors, such as education, corporations, and healthcare, is a significant factor driving this market. This change has resulted in a greater dependence on online meeting tools, which have allowed teams to collaborate seamlessly from various locations. Additionally, the functionality of these platforms has been enhanced by technological advancements, resulting in a more user-friendly and efficient experience, which in turn promotes a wider range of utilization. 

    There is a plethora of opportunities for companies to broaden their product offerings by incorporating features such as AI-driven analytics, enhanced security measures, and virtual reality elements into their online meeting software. Organizational success in North America will become increasingly dependent on the maintenance of robust connections and effective communication as remote work transitions from a transient solution to a long-term strategy. In recent years, there has been a discernible trend toward an increasing demand for hybrid meeting capabilities that accommodate both in-person and remote participants.

    This is indicative of the necessity for adaptability as organizations endeavor to establish inclusive work environments. 

    Furthermore, governments and educational institutions are making substantial investments in digital infrastructure, which is fostering the growth of the online meeting software market.Organizations are increasingly acknowledging the value of collaboration tools, which have the potential to optimize workflows and enhance productivity. Businesses have a distinctive opportunity to adapt and innovate in order to satisfy the evolving needs of the North American market as these trends continue to evolve.

    North America Online Meeting Software Market Drivers

    Market Segment Insights

    Get more detailed insights about North America Online Meeting Software Market Research Report - Forecast to 2035

    Regional Insights

    The North America Online Meeting Software Market showcases significant growth, driven primarily by the increasing adoption of digital communication and collaboration tools across various industries. In this region, the market comprises key players from the United States and Canada, both of which play crucial roles in the overall market dynamics. The United States, being a hub for technology and innovation, dominates the market due to the presence of numerous start-ups and established enterprises that continually innovate in online meeting solutions.Meanwhile, Canada also contributes substantially, backed by a strong technological infrastructure and a growing demand for remote work solutions. 

    As organizations increasingly prioritize seamless communication, the need for effective online meeting software continues to rise, creating ample opportunities for companies to expand and innovate. This surge is further supported by trends such as the integration of artificial intelligence, enhanced security features, and an emphasis on user-friendly interfaces, making online interactions more efficient and effective across diverse sectors.Additionally, challenges such as data security concerns and the need for reliable internet connectivity remain pertinent, pushing companies to innovate consistently in order to stay ahead in the competitive market landscape.

    North America Online Meeting Software Market Segment

    Source: Primary Research, Secondary Research, Market Research Future Database, and Analyst Review

    Key Players and Competitive Insights

    The North America Online Meeting Software Market has become increasingly competitive as remote work continues to be a fundamental aspect of business operations. With the rise in the demand for effective communication and collaboration tools, a multitude of software solutions have emerged, each aiming to capture a significant share of the market. This industry is characterized by rapid technological advancements, diverse service offerings, and a broad range of functionalities designed to enhance user experience and facilitate seamless online meetings.

    The presence of established players, coupled with innovative start-ups, has intensified competition, driving companies to differentiate themselves through unique features, enhanced user interfaces, and targeted customer service strategies. 

    Market dynamics are influenced not only by user preferences but also by strategic partnerships, pricing models, and ongoing support services, which collectively shape competitive positioning among the key players in the North American landscape.Zoom's user-centric, scalable video conferencing solution is the preferred choice of businesses, educators, and government agencies, and it continues to dominate the North American online meeting software market. Zoom quickly established itself as the standard platform for remote work due to its minimal onboarding friction, reliability, and simplicity of use. It is distinguished by its breakout rooms, webinar hosting, virtual backgrounds, and cross-device accessibility.

    Zoom's dominance has been firmly established by its consistent platform updates, strong brand recognition, and dedication to security enhancements, including end-to-end encryption. Its enterprise-grade solutions and flexible pricing are designed to accommodate both small and medium-sized enterprises (SMEs) and large corporations. 

    Zoom's ability to maintain its primacy in the competitive North American collaboration space is a result of its role in hybrid workforce environments and its integrations with third-party productivity tools.Microsoft Teams: The market leader in online meeting software in North America (120 words)Microsoft Teams has become a prominent player in the online meeting industry of North America, predominantly as a result of its seamless integration with the Microsoft 365 ecosystem. Its centralized communication center, which integrates video conferencing, chat, file sharing, and collaborative document editing, is advantageous to both public institutions and businesses.

    Enterprise IT departments particularly favor the team due to its secure environment, sophisticated administration tools, and compliance capabilities. It is highly versatile due to its consistent performance across devices and support for real-time collaboration, breakout rooms, and live events. 

    Teams also capitalizes on Microsoft's robust client base, which provides it with a strategic advantage in deployments. Teams is becoming more and more integrated into organizational workflows as hybrid work continues, thereby enabling it to expand and maintain its presence in the North American market.

    Key Companies in the North America Online Meeting Software Market market include

    Industry Developments

    The North America Online Meeting Software Market has been seeing significant developments recently, driven by increasing demand for remote collaboration tools. In September 2023, Microsoft announced enhancements to Teams aimed at improving user experience and integrating artificial intelligence features. Zoom Video Communications, in October 2023, reported a 16% growth in revenue year-over-year, attributed to a surge in enterprise clients. Additionally, in July 2023, Adobe expanded its offerings by enhancing Adobe Connect, responding to the growing need for customizable meeting solutions.

    In terms of mergers and acquisitions, LogMeIn completed its acquisition of GoToMeeting in August 2023, aiming to leverage combined strengths in remote communication. 

    Cisco Systems, in June 2023, revealed its acquisition of a start-up specializing in AI-driven collaboration tools to boost its Webex platform. The market valuation has significantly increased, with estimates indicating a growth trajectory of around 18% annually from 2021 to 2023, driven by higher adoption rates across various sectors, including education and healthcare. The rapid evolution of user preferences and increasing competition among key players like Skype, 8x8, and BlueJeans Network highlights the dynamic nature of the market.

    Market Segmentation

    Outlook

    • US
    • Canada

    Report Scope

     

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 7.64(USD Billion)
    MARKET SIZE 2024 9.44(USD Billion)
    MARKET SIZE 2035 88.08(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 22.51% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Billion
    KEY COMPANIES PROFILED Skype, LogMeIn, Zoom Video Communications, Adobe, 8x8, Cisco Systems, Google, Slack Technologies, Microsoft, RingCentral, BlueJeans Network, GoToMeeting, Fuze, Salesforce
    SEGMENTS COVERED Component, Deployment, Organization Size, End-User, Regional
    KEY MARKET OPPORTUNITIES Remote work technology integration, Increasing demand for hybrid events, Enhanced security features demand, AI-driven meeting automation, Growth in mobile access capabilities
    KEY MARKET DYNAMICS increasing remote work adoption, demand for seamless collaboration, rise in cloud-based solutions, focus on user-friendly interfaces, integration with existing tools
    COUNTRIES COVERED US, Canada

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    What is the expected market size of the North America Online Meeting Software Market in 2024?

    The North America Online Meeting Software Market is expected to be valued at 9.44 USD Billion in 2024.

    What will be the estimated market value by 2035 for the North America Online Meeting Software Market?

    By 2035, the market is projected to reach a value of 88.08 USD Billion.

    What is the expected compound annual growth rate (CAGR) for this market from 2025 to 2035?

    The expected CAGR for the North America Online Meeting Software Market is 22.51% from 2025 to 2035.

    Which region will have the largest market share within North America in 2024?

    The US will have the largest market share with a value of 5.84 USD Billion in 2024.

    How much will the Canadian market for online meeting software be valued in 2035?

    The Canadian market for online meeting software is projected to be valued at 34.44 USD Billion in 2035.

    What are the key players in the North America Online Meeting Software Market?

    Major players include Skype, Zoom Video Communications, Adobe, Cisco Systems, Microsoft, and Salesforce.

    What is the projected software market size within the overall North America Online Meeting Software Market in 2024?

    The software segment is valued at 5.12 USD Billion in 2024.

    What is the estimated values for services in the North America Online Meeting Software Market by 2035?

    The services segment is expected to reach 39.92 USD Billion by 2035.

    What growth opportunities exist in the North America Online Meeting Software Market?

    The market offers growth opportunities driven by increasing remote work dynamics and the demand for collaboration tools.

    What challenges does the North America Online Meeting Software Market currently face?

    Challenges include intense competition and rapidly evolving technology landscape impacting market dynamics.

    1. EXECUTIVE
    2. SUMMARY
    3. Market Overview
    4. Key Findings
    5. Market Segmentation
    6. Competitive Landscape
    7. Challenges and Opportunities
    8. Future Outlook
    9. MARKET INTRODUCTION
    10. Definition
    11. Scope of the study
    12. Research Objective
    13. Assumption
    14. Limitations
    15. RESEARCH
    16. METHODOLOGY
    17. Overview
    18. Data
    19. Mining
    20. Secondary Research
    21. Primary
    22. Research
    23. Primary Interviews and Information Gathering
    24. Process
    25. Breakdown of Primary Respondents
    26. Forecasting
    27. Model
    28. Market Size Estimation
    29. Bottom-Up
    30. Approach
    31. Top-Down Approach
    32. Data
    33. Triangulation
    34. Validation
    35. MARKET
    36. DYNAMICS
    37. Overview
    38. Drivers
    39. Restraints
    40. Opportunities
    41. MARKET FACTOR ANALYSIS
    42. Value chain Analysis
    43. Porter's
    44. Five Forces Analysis
    45. Bargaining Power of Suppliers
    46. Bargaining
    47. Power of Buyers
    48. Threat of New Entrants
    49. Threat
    50. of Substitutes
    51. Intensity of Rivalry
    52. COVID-19
    53. Impact Analysis
    54. Market Impact Analysis
    55. Regional
    56. Impact
    57. Opportunity and Threat Analysis
    58. North
    59. America Online Meeting Software Market, BY Component (USD Billion)
    60. Software
    61. Services
    62. North
    63. America Online Meeting Software Market, BY Deployment (USD Billion)
    64. Cloud-based
    65. On-Premises
    66. Hybrid
    67. North
    68. America Online Meeting Software Market, BY Organization Size (USD Billion)
    69. Large
    70. Enterprises
    71. SMEs
    72. North
    73. America Online Meeting Software Market, BY End-User (USD Billion)
    74. BFSI
    75. IT
    76. & Telecom
    77. Government
    78. Healthcare
    79. Manufacturing
    80. Others
    81. North
    82. America Online Meeting Software Market, BY Regional (USD Billion)
    83. US
    84. Canada
    85. Competitive Landscape
    86. Overview
    87. Competitive
    88. Analysis
    89. Market share Analysis
    90. Major
    91. Growth Strategy in the Online Meeting Software Market
    92. Competitive
    93. Benchmarking
    94. Leading Players in Terms of Number of Developments
    95. in the Online Meeting Software Market
    96. Key developments
    97. and growth strategies
    98. New Product Launch/Service Deployment
    99. Merger
    100. & Acquisitions
    101. Joint Ventures
    102. Major
    103. Players Financial Matrix
    104. Sales and Operating Income
    105. Major
    106. Players R&D Expenditure. 2023
    107. Company
    108. Profiles
    109. Skype
    110. Financial
    111. Overview
    112. Products Offered
    113. Key
    114. Developments
    115. SWOT Analysis
    116. Key
    117. Strategies
    118. LogMeIn
    119. Financial
    120. Overview
    121. Products Offered
    122. Key
    123. Developments
    124. SWOT Analysis
    125. Key
    126. Strategies
    127. Zoom Video Communications
    128. Financial
    129. Overview
    130. Products Offered
    131. Key
    132. Developments
    133. SWOT Analysis
    134. Key
    135. Strategies
    136. Adobe
    137. Financial
    138. Overview
    139. Products Offered
    140. Key
    141. Developments
    142. SWOT Analysis
    143. Key
    144. Strategies
    145. x8
    146. Financial
    147. Overview
    148. Products Offered
    149. Key
    150. Developments
    151. SWOT Analysis
    152. Key
    153. Strategies
    154. Cisco Systems
    155. Financial
    156. Overview
    157. Products Offered
    158. Key
    159. Developments
    160. SWOT Analysis
    161. Key
    162. Strategies
    163. Google
    164. Financial
    165. Overview
    166. Products Offered
    167. Key
    168. Developments
    169. SWOT Analysis
    170. Key
    171. Strategies
    172. Slack Technologies
    173. Financial
    174. Overview
    175. Products Offered
    176. Key
    177. Developments
    178. SWOT Analysis
    179. Key
    180. Strategies
    181. Microsoft
    182. Financial
    183. Overview
    184. Products Offered
    185. Key
    186. Developments
    187. SWOT Analysis
    188. Key
    189. Strategies
    190. RingCentral
    191. Financial
    192. Overview
    193. Products Offered
    194. Key
    195. Developments
    196. SWOT Analysis
    197. Key
    198. Strategies
    199. BlueJeans Network
    200. Financial
    201. Overview
    202. Products Offered
    203. Key
    204. Developments
    205. SWOT Analysis
    206. Key
    207. Strategies
    208. GoToMeeting
    209. Financial
    210. Overview
    211. Products Offered
    212. Key
    213. Developments
    214. SWOT Analysis
    215. Key
    216. Strategies
    217. Fuze
    218. Financial
    219. Overview
    220. Products Offered
    221. Key
    222. Developments
    223. SWOT Analysis
    224. Key
    225. Strategies
    226. Salesforce
    227. Financial
    228. Overview
    229. Products Offered
    230. Key
    231. Developments
    232. SWOT Analysis
    233. Key
    234. Strategies
    235. References
    236. Related
    237. Reports
    238. LIST
    239. OF ASSUMPTIONS
    240. North America Online Meeting Software
    241. Market SIZE ESTIMATES & FORECAST, BY COMPONENT, 2019-2035 (USD Billions)
    242. North
    243. America Online Meeting Software Market SIZE ESTIMATES & FORECAST, BY DEPLOYMENT,
    244. 2035 (USD Billions)
    245. North America Online Meeting
    246. Software Market SIZE ESTIMATES & FORECAST, BY ORGANIZATION SIZE, 2019-2035 (USD
    247. Billions)
    248. North America Online Meeting Software Market
    249. SIZE ESTIMATES & FORECAST, BY END-USER, 2019-2035 (USD Billions)
    250. North
    251. America Online Meeting Software Market SIZE ESTIMATES & FORECAST, BY REGIONAL,
    252. 2035 (USD Billions)
    253. PRODUCT LAUNCH/PRODUCT DEVELOPMENT/APPROVAL
    254. ACQUISITION/PARTNERSHIP
    255. LIST
    256. Of figures
    257. MARKET SYNOPSIS
    258. NORTH
    259. AMERICA ONLINE MEETING SOFTWARE MARKET ANALYSIS BY COMPONENT
    260. NORTH
    261. AMERICA ONLINE MEETING SOFTWARE MARKET ANALYSIS BY DEPLOYMENT
    262. NORTH
    263. AMERICA ONLINE MEETING SOFTWARE MARKET ANALYSIS BY ORGANIZATION SIZE
    264. NORTH
    265. AMERICA ONLINE MEETING SOFTWARE MARKET ANALYSIS BY END-USER
    266. NORTH
    267. AMERICA ONLINE MEETING SOFTWARE MARKET ANALYSIS BY REGIONAL
    268. KEY
    269. BUYING CRITERIA OF ONLINE MEETING SOFTWARE MARKET
    270. RESEARCH
    271. PROCESS OF MRFR
    272. DRO ANALYSIS OF ONLINE MEETING SOFTWARE
    273. MARKET
    274. DRIVERS IMPACT ANALYSIS: ONLINE MEETING SOFTWARE
    275. MARKET
    276. RESTRAINTS IMPACT ANALYSIS: ONLINE MEETING SOFTWARE
    277. MARKET
    278. SUPPLY / VALUE CHAIN: ONLINE MEETING SOFTWARE
    279. MARKET
    280. ONLINE MEETING SOFTWARE MARKET, BY COMPONENT,
    281. (% SHARE)
    282. ONLINE MEETING SOFTWARE MARKET, BY COMPONENT,
    283. TO 2035 (USD Billions)
    284. ONLINE MEETING SOFTWARE MARKET,
    285. BY DEPLOYMENT, 2025 (% SHARE)
    286. ONLINE MEETING SOFTWARE
    287. MARKET, BY DEPLOYMENT, 2019 TO 2035 (USD Billions)
    288. ONLINE
    289. MEETING SOFTWARE MARKET, BY ORGANIZATION SIZE, 2025 (% SHARE)
    290. ONLINE
    291. MEETING SOFTWARE MARKET, BY ORGANIZATION SIZE, 2019 TO 2035 (USD Billions)
    292. ONLINE
    293. MEETING SOFTWARE MARKET, BY END-USER, 2025 (% SHARE)
    294. ONLINE
    295. MEETING SOFTWARE MARKET, BY END-USER, 2019 TO 2035 (USD Billions)
    296. ONLINE
    297. MEETING SOFTWARE MARKET, BY REGIONAL, 2025 (% SHARE)
    298. ONLINE
    299. MEETING SOFTWARE MARKET, BY REGIONAL, 2019 TO 2035 (USD Billions)
    300. BENCHMARKING
    301. OF MAJOR COMPETITORS

    North America Online Meeting Software Market Segmentation

     

    • Online Meeting Software Market By Component (USD Billion, 2019-2035)

      • Software
      • Services

     

    • Online Meeting Software Market By Deployment (USD Billion, 2019-2035)

      • Cloud-based
      • On-Premises
      • Hybrid

     

    • Online Meeting Software Market By Organization Size (USD Billion, 2019-2035)

      • Large Enterprises
      • SMEs

     

    • Online Meeting Software Market By End-User (USD Billion, 2019-2035)

      • BFSI
      • IT & Telecom
      • Government
      • Healthcare
      • Manufacturing
      • Others

     

    • Online Meeting Software Market By Regional (USD Billion, 2019-2035)

      • US
      • Canada

     

    Online Meeting Software Market Regional Outlook (USD Billion, 2019-2035)

     

     

    • North America Outlook (USD Billion, 2019-2035)

      • North America Online Meeting Software Market by Component Type

        • Software
        • Services
      • North America Online Meeting Software Market by Deployment Type

        • Cloud-based
        • On-Premises
        • Hybrid
      • North America Online Meeting Software Market by Organization Size Type

        • Large Enterprises
        • SMEs
      • North America Online Meeting Software Market by End-User Type

        • BFSI
        • IT & Telecom
        • Government
        • Healthcare
        • Manufacturing
        • Others
      • North America Online Meeting Software Market by Regional Type

        • US
        • Canada
      • US Outlook (USD Billion, 2019-2035)
      • US Online Meeting Software Market by Component Type

        • Software
        • Services
      • US Online Meeting Software Market by Deployment Type

        • Cloud-based
        • On-Premises
        • Hybrid
      • US Online Meeting Software Market by Organization Size Type

        • Large Enterprises
        • SMEs
      • US Online Meeting Software Market by End-User Type

        • BFSI
        • IT & Telecom
        • Government
        • Healthcare
        • Manufacturing
        • Others
      • CANADA Outlook (USD Billion, 2019-2035)
      • CANADA Online Meeting Software Market by Component Type

        • Software
        • Services
      • CANADA Online Meeting Software Market by Deployment Type

        • Cloud-based
        • On-Premises
        • Hybrid
      • CANADA Online Meeting Software Market by Organization Size Type

        • Large Enterprises
        • SMEs
      • CANADA Online Meeting Software Market by End-User Type

        • BFSI
        • IT & Telecom
        • Government
        • Healthcare
        • Manufacturing
        • Others

     

     

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