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    Japan Social Media Listening Market

    ID: MRFR/ICT/61391-HCR
    200 Pages
    Aarti Dhapte
    September 2025

    Japan Social Media Listening Market Research Report By Application (Brand Management, Competitive Analysis, Customer Experience Management, Market Research, Crisis Management), By Deployment Model (On-Premise, Cloud-Based, Hybrid), By End User (Small and Medium Enterprises, Large Enterprises, Government) and By Component (Software, Services) - Forecast to 2035

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    Japan Social Media Listening Market Research Report - Forecast to 2035 Infographic
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    Table of Contents

    Japan Social Media Listening Market Summary

    The Japan Social Media Listening market is projected to experience substantial growth from 183.2 USD Million in 2024 to 977.5 USD Million by 2035.

    Key Market Trends & Highlights

    Japan Social Media Listening Key Trends and Highlights

    • The market is expected to grow at a compound annual growth rate of 16.44% from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 977.5 USD Million, indicating robust expansion.
    • In 2024, the market is valued at 183.2 USD Million, reflecting a strong foundation for future growth.
    • Growing adoption of advanced analytics tools due to increasing demand for consumer insights is a major market driver.

    Market Size & Forecast

    2024 Market Size 183.2 (USD Million)
    2035 Market Size 977.5 (USD Million)
    CAGR (2025-2035) 16.44%

    Major Players

    Socialbakers, Awario, Talkwalker, Synthesio, Crimson Hexagon, Keyhole, Hootsuite, Mention, BuzzSumo, NetBase, Brandwatch, Sprout Social, Meltwater, Cision, HappyOrNot

    Japan Social Media Listening Market Trends

    The Japan Social Media Listening Market is undergoing substantial growth, which is being driven by the growing adoption of digital communication channels by both consumers and businesses. Real-time data analysis is the primary focus of major corporations, which are being influenced by the country's robust technology infrastructure in order to comprehend consumer sentiment and preferences. The demand for social media monitoring tools has increased as companies in a variety of industries have come to appreciate their benefits.

    Japan Social Media Listening Market Drivers

    Market Segment Insights

    Japan Social Media Listening Market Segment Insights

    Japan Social Media Listening Market Segment Insights

    Social Media Listening Market Application Insights

    Social Media Listening Market Application Insights

    ,

    The Japan Social Media Listening Market is a rapidly evolving sector, reflecting the crucial role that social media analytics play in understanding consumer behavior and market dynamics. Under the Application segment, various functions are emerging as pillars for organizations looking to harness the power of social media data for strategic advantages. Brand Management is pivotal, as it enables businesses to monitor their brand reputation, track sentiment, and engage with customers effectively, thereby enhancing customer loyalty. Competitive Analysis provides valuable insights necessary for understanding market positioning and benchmarking against rivals, helping companies to identify opportunities for growth and innovation.

    Customer Experience Management leverages social media data to better understand customer feedback and satisfaction levels, allowing companies to refine their services and enhance user interactions. The role of Market Research cannot be understated; it utilizes social listening to identify market trends and consumer preferences, delivering actionable intelligence to inform product development and marketing strategies.

    Finally, Crisis Management has become increasingly important in the digital era, where real-time monitoring can help organizations mitigate damage from negative publicity or customer dissatisfaction swiftly.Overall, the Application segment of the Japan Social Media Listening Market showcases how businesses are increasingly able to transform online dialogue into strategic decision-making tools, reflecting the growing necessity for data-driven approaches in the highly competitive Japanese marketplace.

    The rise in demand for these applications is also driven by the need for companies to respond to changing consumer expectations, shaped by the rapid technological advancements occurring across Japan, further contributing to the vibrancy and competitiveness of the Japan Social Media Listening Market.

    Social Media Listening Market Deployment Model Insights

    Social Media Listening Market Deployment Model Insights

    The Deployment Model segment of the Japan Social Media Listening Market is critical to understanding how organizations adapt their operations to efficiently utilize social media analytics. Within this segment, three key models emerge: On-Premise, Cloud-Based, and Hybrid solutions. On-Premise models enable firms to maintain control over their data and security, benefiting industries with stringent data privacy regulations, particularly in Japan. Meanwhile, Cloud-Based solutions are gaining traction due to their scalability and lower upfront costs, making them attractive for businesses seeking flexibility and accessibility.

    Additionally, Hybrid solutions are becoming increasingly popular as they combine the advantages of both on-premises and Cloud-Based approaches, offering versatility and resilience in data management. The growing focus on real-time analytics and consumer engagement in Japan drives demand for cloud technologies, as organizations strive for immediate insights. As a result, companies that efficiently utilize these deployment models can leverage the diverse functionalities of social media listening tools to enhance brand reputation and improve decision-making processes.

    Social Media Listening Market

    Social Media Listening Market End-User Insights

    The Japan Social Media Listening Market is experiencing notable growth, reflecting the increasing importance of online engagement for businesses and organizations in the region. Among the end-user segment, Small and Medium Enterprises are leveraging social media listening tools to enhance customer engagement and tailor their marketing strategies. This demographic often thrives on localized insights, enabling them to respond quickly to customer feedback. Conversely, Large Enterprises utilize sophisticated analytics for brand management and reputation monitoring, allocating substantial resources to manage their social media presence effectively, given their larger audience base and higher stakes.

    Meanwhile, Government entities are increasingly tapping into social media insights to gauge public sentiment and execute responsive policymaking, enhancing transparency and citizen engagement. Each of these groups highlights the vital role played by social media listening tools, fostering data-driven decision-making and strategic communication, ultimately contributing to the evolution of the Japan Social Media Listening Market industry.

    Social Media Listening Market Component Insights

    Social Media Listening Market Component Insights

    The Japan Social Media Listening Market, particularly the Component segment, plays a critical role in the overall functionality and effectiveness of social media analytics, encompassing both Software and Services. The Software segment is pivotal as it provides essential tools that analyze consumer sentiment, tracking brand mentions, and extract actionable insights. This leads to enhanced decision-making for businesses in knowing customer preferences and trends, which is particularly invaluable for enterprises aiming to stay ahead in Japan's competitive market.On the other hand, the Services aspect encompasses consulting, implementation, and support that complement the software, ensuring that companies effectively harness social listening capabilities.

    Not only do these components aid in real-time engagement with consumers, but they also facilitate strategic planning and reputation management, which are vital for businesses in Japan due to the diverse and rapidly changing social landscape. With the increasing digitization of communication channels, the importance of both Software and Services in the Japan Social Media Listening Market is anticipated to grow, driving market advancements as companies seek to leverage social media data for competitive advantage and enhanced customer relations.

    Get more detailed insights about Japan Social Media Listening Market Research Report - Forecast to 2035

    Regional Insights

    Key Players and Competitive Insights

    The competitive landscape of the Japan Social Media Listening Market is characterized by rapid advancements in technology and a growing emphasis on real-time analytics. With Japanese consumers exhibiting distinct online behaviors and preferences, companies operating in this space must continuously adapt to the nuances of local culture and trends. Organizations recognize the value of social media listening tools as critical assets in understanding consumer sentiment, brand health, and competitive positioning.

    As companies strive to capture relevant insights to inform their marketing strategies, the demand for sophisticated social media analytics solutions has surged, leading to an increase in both local and global players specializing in this niche market. 

    The diverse features offered by these platforms, including sentiment analysis, trend identification, and engagement tracking, are essential for businesses aiming to refine their approach to customer interaction in Japan’s competitive environment.Socialbakers has established a solid presence in the Japan Social Media Listening Market, known for its comprehensive suite of social media analytics tools that cater to the needs of local businesses. The company's strengths lie in its user-friendly interface, powerful analytics capabilities, and ability to integrate seamlessly with various social media platforms popular in Japan.

    Socialbakers leverages advanced AI algorithms to provide insights on audience engagement and competitor performance, allowing organizations to make informed decisions regarding their social media strategy. 

    In addition, the emphasis on localizing content aligns well with the nuanced preferences of Japanese consumers, further enhancing the company's relevance in this market. Their continuous innovation and commitment to improving user experience have solidified their position as a trusted provider of social media analytics in Japan.Awario, another significant player in the Japan Social Media Listening Market, offers robust tools for tracking and analyzing brand mentions across various online platforms. The company specializes in real-time social listening, allowing businesses to gauge consumer sentiment and respond swiftly to emerging trends.

    Key products offered by Awario include customizable dashboards, sentiment analysis features, and competitor benchmarking, which are particularly advantageous for companies focused on optimizing their social media presence in Japan. With a commitment to enhancing customer experiences through technological advancement, Awario has positioned itself effectively within the market. 

    Their strengths include affordability and scalability, making their solutions accessible to companies of all sizes. Though no major mergers or acquisitions have been noted recently, Awario's consistent development of innovative features and expansion of its data sources have enabled it to build a loyal client base in Japan, enhancing its competitiveness in the social media listening domain.

    Key Companies in the Japan Social Media Listening Market market include

    Industry Developments

    Recent developments in the Japan Social Media Listening Market indicate a growing interest in sentiment analysis and brand engagement strategies among companies. Notable players like Socialbakers and Brandwatch have been enhancing their software capabilities, adapting to local market needs with features that support multi-language analysis, particularly Japanese.

    Nielsen and Video Research renewed their partnership on 092024 to create a state-of-the-art, de-duplicated, cross-media measurement solution that is specifically designed for Japan's distinctive media environment. The objective of this collaboration is to improve audience measurement and analytics across a variety of media platforms in Japan. BlueVoyant signed a reseller agreement with Marubeni I-DIGIO Group, a subsidiary of Marubeni, on 042025, as part of its expansion into Japan. By utilizing BlueVoyant's cybersecurity expertise, this partnership is designed to fortify the cyber defenses of Japanese organizations.

    Rakuten and L'Oréal Japan announced a partnership on November 11, 2024, to offer personalized beauty solutions. This partnership will combine Rakuten's sophisticated AI technology and extensive marketing data with L'Oréal's state-of-the-art beauty technology. The objective of this partnership is to improve the quality of customer experiences in the beauty market of Japan.

    As organizations continue to prioritize data-driven decision-making, the implications for market valuation are significant, leading to an expected upward trend in the overall market growth. This evolving landscape underscores the importance of localized strategies in maximizing engagement and operational efficiencies in Japan.

    Market Segmentation

    Outlook

    • Software
    • Services

    Report Scope

     

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 160.65(USD Million)
    MARKET SIZE 2024 183.22(USD Million)
    MARKET SIZE 2035 977.5(USD Million)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 16.44% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Million
    KEY COMPANIES PROFILED Socialbakers, Awario, Talkwalker, Synthesio, Crimson Hexagon, Keyhole, Hootsuite, Mention, BuzzSumo, NetBase, Brandwatch, Sprout Social, Meltwater, Cision, HappyOrNot
    SEGMENTS COVERED Application, Deployment Model, End User, Component
    KEY MARKET OPPORTUNITIES Emerging influencer partnerships, Real-time consumer sentiment analysis, Growing e-commerce integration, Enhanced brand reputation management, Increasing demand for AI-driven insights
    KEY MARKET DYNAMICS increasing mobile internet penetration, growing e-commerce adoption, demand for real-time insights, rise in brand engagement, focus on customer sentiment analysis
    COUNTRIES COVERED Japan

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    What is the expected market size of the Japan Social Media Listening Market by 2024?

    The Japan Social Media Listening Market is expected to be valued at 183.22 million USD by 2024.

    What will the market value of the Japan Social Media Listening Market be by 2035?

    By 2035, the Japan Social Media Listening Market is anticipated to reach a value of 977.5 million USD.

    What is the expected compound annual growth rate (CAGR) for the Japan Social Media Listening Market from 2025 to 2035?

    The expected CAGR for the Japan Social Media Listening Market from 2025 to 2035 is 16.44%.

    Which segment of the market is expected to grow the most by 2035?

    By 2035, the Customer Experience Management segment is projected to grow significantly, reaching 220.0 million USD.

    Who are the major players in the Japan Social Media Listening Market?

    Key players in the market include Socialbakers, Awario, Talkwalker, Synthesio, and Brandwatch, among others.

    What is the projected value for Brand Management in the market by 2035?

    The Brand Management segment is expected to be valued at 198.5 million USD by 2035.

    What are the anticipated values for Competitive Analysis in 2024 and 2035?

    Competitive Analysis is expected to be valued at 29.31 million USD in 2024 and grow to 158.5 million USD by 2035.

    What growth drivers are contributing to the Japan Social Media Listening Market?

    Increasing social media usage and the demand for real-time customer insights are key growth drivers for the market.

    What is the market value for Crisis Management in the year 2024?

    In 2024, the Crisis Management segment is valued at 50.32 million USD.

    How does the market size for Market Research in 2035 compare to its size in 2024?

    The Market Research segment is projected to increase from 26.11 million USD in 2024 to 143.0 million USD in 2035.

    1. EXECUTIVE
    2. SUMMARY
    3. Market Overview
    4. Key Findings
    5. Market Segmentation
    6. Competitive Landscape
    7. Challenges and Opportunities
    8. Future Outlook
    9. MARKET INTRODUCTION
    10. Definition
    11. Scope of the study
    12. Research Objective
    13. Assumption
    14. Limitations
    15. RESEARCH
    16. METHODOLOGY
    17. Overview
    18. Data
    19. Mining
    20. Secondary Research
    21. Primary
    22. Research
    23. Primary Interviews and Information Gathering
    24. Process
    25. Breakdown of Primary Respondents
    26. Forecasting
    27. Model
    28. Market Size Estimation
    29. Bottom-Up
    30. Approach
    31. Top-Down Approach
    32. Data
    33. Triangulation
    34. Validation
    35. MARKET
    36. DYNAMICS
    37. Overview
    38. Drivers
    39. Restraints
    40. Opportunities
    41. MARKET FACTOR ANALYSIS
    42. Value chain Analysis
    43. Porter's
    44. Five Forces Analysis
    45. Bargaining Power of Suppliers
    46. Bargaining
    47. Power of Buyers
    48. Threat of New Entrants
    49. Threat
    50. of Substitutes
    51. Intensity of Rivalry
    52. COVID-19
    53. Impact Analysis
    54. Market Impact Analysis
    55. Regional
    56. Impact
    57. Opportunity and Threat Analysis
    58. Japan
    59. Social Media Listening Market, BY Application (USD Million)
    60. Brand
    61. Management
    62. Competitive Analysis
    63. Customer
    64. Experience Management
    65. Market Research
    66. Crisis
    67. Management
    68. Japan Social Media
    69. Listening Market, BY Deployment Model (USD Million)
    70. On-Premise
    71. Cloud-Based
    72. Hybrid
    73. Japan
    74. Social Media Listening Market, BY End User (USD Million)
    75. Small
    76. and Medium Enterprises
    77. Large Enterprises
    78. Government
    79. Japan
    80. Social Media Listening Market, BY Component (USD Million)
    81. Software
    82. Services
    83. Competitive Landscape
    84. Overview
    85. Competitive
    86. Analysis
    87. Market share Analysis
    88. Major
    89. Growth Strategy in the Social Media Listening Market
    90. Competitive
    91. Benchmarking
    92. Leading Players in Terms of Number of Developments
    93. in the Social Media Listening Market
    94. Key developments
    95. and growth strategies
    96. New Product Launch/Service Deployment
    97. Merger
    98. & Acquisitions
    99. Joint Ventures
    100. Major
    101. Players Financial Matrix
    102. Sales and Operating Income
    103. Major
    104. Players R&D Expenditure. 2023
    105. Company
    106. Profiles
    107. Socialbakers
    108. Financial
    109. Overview
    110. Products Offered
    111. Key
    112. Developments
    113. SWOT Analysis
    114. Key
    115. Strategies
    116. Awario
    117. Financial
    118. Overview
    119. Products Offered
    120. Key
    121. Developments
    122. SWOT Analysis
    123. Key
    124. Strategies
    125. Talkwalker
    126. Financial
    127. Overview
    128. Products Offered
    129. Key
    130. Developments
    131. SWOT Analysis
    132. Key
    133. Strategies
    134. Synthesio
    135. Financial
    136. Overview
    137. Products Offered
    138. Key
    139. Developments
    140. SWOT Analysis
    141. Key
    142. Strategies
    143. Crimson Hexagon
    144. Financial
    145. Overview
    146. Products Offered
    147. Key
    148. Developments
    149. SWOT Analysis
    150. Key
    151. Strategies
    152. Keyhole
    153. Financial
    154. Overview
    155. Products Offered
    156. Key
    157. Developments
    158. SWOT Analysis
    159. Key
    160. Strategies
    161. Hootsuite
    162. Financial
    163. Overview
    164. Products Offered
    165. Key
    166. Developments
    167. SWOT Analysis
    168. Key
    169. Strategies
    170. Mention
    171. Financial
    172. Overview
    173. Products Offered
    174. Key
    175. Developments
    176. SWOT Analysis
    177. Key
    178. Strategies
    179. BuzzSumo
    180. Financial
    181. Overview
    182. Products Offered
    183. Key
    184. Developments
    185. SWOT Analysis
    186. Key
    187. Strategies
    188. NetBase
    189. Financial
    190. Overview
    191. Products Offered
    192. Key
    193. Developments
    194. SWOT Analysis
    195. Key
    196. Strategies
    197. Brandwatch
    198. Financial
    199. Overview
    200. Products Offered
    201. Key
    202. Developments
    203. SWOT Analysis
    204. Key
    205. Strategies
    206. Sprout Social
    207. Financial
    208. Overview
    209. Products Offered
    210. Key
    211. Developments
    212. SWOT Analysis
    213. Key
    214. Strategies
    215. Meltwater
    216. Financial
    217. Overview
    218. Products Offered
    219. Key
    220. Developments
    221. SWOT Analysis
    222. Key
    223. Strategies
    224. Cision
    225. Financial
    226. Overview
    227. Products Offered
    228. Key
    229. Developments
    230. SWOT Analysis
    231. Key
    232. Strategies
    233. HappyOrNot
    234. Financial
    235. Overview
    236. Products Offered
    237. Key
    238. Developments
    239. SWOT Analysis
    240. Key
    241. Strategies
    242. References
    243. Related
    244. Reports
    245. LIST
    246. OF ASSUMPTIONS
    247. Japan Social Media Listening Market SIZE
    248. ESTIMATES & FORECAST, BY APPLICATION, 2019-2035 (USD Billions)
    249. Japan
    250. Social Media Listening Market SIZE ESTIMATES & FORECAST, BY DEPLOYMENT MODEL,
    251. 2035 (USD Billions)
    252. Japan Social Media Listening
    253. Market SIZE ESTIMATES & FORECAST, BY END USER, 2019-2035 (USD Billions)
    254. Japan
    255. Social Media Listening Market SIZE ESTIMATES & FORECAST, BY COMPONENT, 2019-2035
    256. (USD Billions)
    257. PRODUCT LAUNCH/PRODUCT DEVELOPMENT/APPROVAL
    258. ACQUISITION/PARTNERSHIP
    259. LIST
    260. Of figures
    261. MARKET SYNOPSIS
    262. JAPAN
    263. SOCIAL MEDIA LISTENING MARKET ANALYSIS BY APPLICATION
    264. JAPAN
    265. SOCIAL MEDIA LISTENING MARKET ANALYSIS BY DEPLOYMENT MODEL
    266. JAPAN
    267. SOCIAL MEDIA LISTENING MARKET ANALYSIS BY END USER
    268. JAPAN
    269. SOCIAL MEDIA LISTENING MARKET ANALYSIS BY COMPONENT
    270. KEY
    271. BUYING CRITERIA OF SOCIAL MEDIA LISTENING MARKET
    272. RESEARCH
    273. PROCESS OF MRFR
    274. DRO ANALYSIS OF SOCIAL MEDIA LISTENING
    275. MARKET
    276. DRIVERS IMPACT ANALYSIS: SOCIAL MEDIA LISTENING
    277. MARKET
    278. RESTRAINTS IMPACT ANALYSIS: SOCIAL MEDIA LISTENING
    279. MARKET
    280. SUPPLY / VALUE CHAIN: SOCIAL MEDIA LISTENING MARKET
    281. SOCIAL
    282. MEDIA LISTENING MARKET, BY APPLICATION, 2025 (% SHARE)
    283. SOCIAL
    284. MEDIA LISTENING MARKET, BY APPLICATION, 2019 TO 2035 (USD Billions)
    285. SOCIAL
    286. MEDIA LISTENING MARKET, BY DEPLOYMENT MODEL, 2025 (% SHARE)
    287. SOCIAL
    288. MEDIA LISTENING MARKET, BY DEPLOYMENT MODEL, 2019 TO 2035 (USD Billions)
    289. SOCIAL
    290. MEDIA LISTENING MARKET, BY END USER, 2025 (% SHARE)
    291. SOCIAL
    292. MEDIA LISTENING MARKET, BY END USER, 2019 TO 2035 (USD Billions)
    293. SOCIAL
    294. MEDIA LISTENING MARKET, BY COMPONENT, 2025 (% SHARE)
    295. SOCIAL
    296. MEDIA LISTENING MARKET, BY COMPONENT, 2019 TO 2035 (USD Billions)
    297. BENCHMARKING
    298. OF MAJOR COMPETITORS

    Japan Social Media Listening Market Segmentation

    • Social Media Listening Market By Application (USD Million, 2019-2035)

      • Brand Management
      • Competitive Analysis
      • Customer Experience Management
      • Market Research
      • Crisis Management

     

    • Social Media Listening Market By Deployment Model (USD Million, 2019-2035)

      • On-Premise
      • Cloud-Based
      • Hybrid

     

    • Social Media Listening Market By End User (USD Million, 2019-2035)

      • Small and Medium Enterprises
      • Large Enterprises
      • Government

     

    • Social Media Listening Market By Component (USD Million, 2019-2035)

      • Software
      • Services

     

     

     

     

     

     

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