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Healthcare Payer Service Market Research Report Information by Service Type (Business Process Outsourcing Services, IT Outsourcing Services, and Knowledge Process Outsourcing Services) by Application (Claims Management, Integrated Front Office and Back Office Operations, Member Management, Provider Management, Billing and Accounts Management, Analytics and Fraud Management, Human Resource, Clinical Decision-Making, Patient Engagement, and Others), by End User (Private Payers and Public Payers), by Region (North America, Europe, Asia-Pacific


ID: MRFR/HC/9799-CR | 138 Pages | Author: Rahul Gotadki| August 2024

Healthcare Payer Service Market Segmentation


Healthcare Payer Service Service Type Outlook (USD Billion, 2019-2032)




  • Business Process Outsourcing Services




  • IT Outsourcing Services




  • Knowledge Process Outsourcing Services




Healthcare Payer Service Application Outlook (USD Billion, 2019-2032)




  • Claims Management




  • Integrated Front Office and Back Office Operations




  • Member Management




  • Provider Management




  • Billing and Accounts Management




  • Analytics and Fraud Management




  • Human Resource




  • Clinical Decision-Making




  • Patient Engagement




  • Others




Healthcare Payer Service End User Outlook (USD Billion, 2019-2032)




  • Private Payers




  • Public Payers




Healthcare Payer Service Regional Outlook (USD Billion, 2019-2032)




  • North America Outlook (USD Billion, 2019-2032)




    • North America Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • North America Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • North America Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • US Outlook (USD Billion, 2019-2032)




    • US Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • US Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • US Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Canada Outlook (USD Billion, 2019-2032)




    • Canada Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Canada Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Canada Healthcare Payer Service by End User




      • Private Payers




      • Public Payers








  • Europe Outlook (USD Billion, 2019-2032)




    • Europe Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Europe Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Europe Healthcare Payer Service by End User




      • Private Payers




      • Public Payers














    • Germany Outlook (USD Billion, 2019-2032)




    • Germany Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Germany Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Germany Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • France Outlook (USD Billion, 2019-2032)




    • France Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • France Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • France Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • UK Outlook (USD Billion, 2019-2032)




    • UK Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • UK Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • UK Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Italy Outlook (USD Billion, 2019-2032)




    • Italy Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Italy Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Italy Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Spain Outlook (USD Billion, 2019-2032)




    • Spain Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Spain Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Spain Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Rest Of Europe Outlook (USD Billion, 2019-2032)




    • Rest of Europe Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Rest of Europe Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Rest of Europe Healthcare Payer Service by End User




      • Private Payers




      • Public Payers







  • Asia-Pacific Outlook (USD Billion, 2019-2032)




    • Asia-Pacific Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Asia-Pacific Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Asia-Pacific Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • China Outlook (USD Billion, 2019-2032)




    • China Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • China Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • China Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Japan Outlook (USD Billion, 2019-2032)




    • Japan Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Japan Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Japan Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • India Outlook (USD Billion, 2019-2032)




    • India Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • India Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • India Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Australia Outlook (USD Billion, 2019-2032)




    • Australia Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Australia Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Australia Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • South Korea Outlook (USD Billion, 2019-2032)




    • South Korea Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • South Korea Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • South Korea Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Rest of Asia-Pacific Outlook (USD Billion, 2019-2032)




    • Rest of Asia-Pacific Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Rest of Asia-Pacific Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Rest of Asia-Pacific Healthcare Payer Service by End User




      • Private Payers




      • Public Payers








  • Rest of the World Outlook (USD Billion, 2019-2032)




    • Rest of the World Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Rest of the World Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Rest of the World Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Middle East Outlook (USD Billion, 2019-2032)




    • Middle East Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Middle East Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Middle East Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Africa Outlook (USD Billion, 2019-2032)




    • Africa Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Africa Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Africa Healthcare Payer Service by End User




      • Private Payers




      • Public Payers






    • Latin America Outlook (USD Billion, 2019-2032)




    • Latin America Healthcare Payer Service by Service Type




      • Business Process Outsourcing Services




      • IT Outsourcing Services




      • Knowledge Process Outsourcing Services






    • Latin America Healthcare Payer Service by Application




      • Claims Management




      • Integrated Front Office and Back Office Operations




      • Member Management




      • Provider Management




      • Billing and Accounts Management




      • Analytics and Fraud Management




      • Human Resource




      • Clinical Decision-Making




      • Patient Engagement




      • Others






    • Latin America Healthcare Payer Service by End User




      • Private Payers




      • Public Payers







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TABLE OF CONTENTS

1 EXECUTIVE SUMMARY 16

2 MARKET INTRODUCTION 18

2.1 DEFINITION 18

2.2 SCOPE OF THE STUDY 18

2.3 RESEARCH OBJECTIVE 18

2.4 MARKET STRUCTURE 19

3 RESEARCH METHODOLOGY 20

3.1 OVERVIEW 20

3.2 DATA FLOW 22

3.2.1 DATA MINING PROCESS 22

3.3 PURCHASED DATABASE: 23

3.4 SECONDARY SOURCES: 24

3.4.1 SECONDARY RESEARCH DATA FLOW: 25

3.5 PRIMARY RESEARCH: 26

3.5.1 PRIMARY RESEARCH DATA FLOW: 27

3.5.2 PRIMARY RESEARCH: NUMBER OF INTERVIEWS CONDUCTED 28

3.5.3 PRIMARY RESEARCH: REGIONAL COVERAGE 28

3.6 APPROACHES FOR MARKET SIZE ESTIMATION: 29

3.6.1 REVENUE ANALYSIS APPROACH 29

3.7 DATA FORECASTING 30

3.7.1 DATA FORECASTING TECHNIQUE 30

3.8 DATA FORMULATIONLING 31

3.8.1 MICROECONOMIC FACTOR ANALYSIS: 31

3.8.2 DATA FORMULATIONLING: 32

3.9 TEAMS AND ANALYST CONTRIBUTION 34

4 MARKET DYNAMICS 35

4.1 INTRODUCTION 35

4.2 DRIVERS 36

4.2.1 INCREASING NUMBER OF HEALTHCARE INSURANCE ENROLLMENTS 36

4.2.2 RISING CASES OF HEALTHCARE FRAUD 36

4.3 RESTRAINTS 37

4.3.1 HIGH RISK OF DATA BREACHES AND LOSS OF CONFIDENTIALITY 37

4.4 OPPORTUNITY 38

4.4.1 INCREASING ADOPTION OF ADVANCED DATA ANALYTICS 38

5 MARKET FACTOR ANALYSIS 39

5.1 VALUE CHAIN ANALYSIS 39

5.1.1 CUSTOMER ACQUISITION (PREPURCHASE QUERY) 40

5.1.2 SERVICE CUSTOMIZATION 40

5.1.3 CUSTOMER PURCHASE SUPPORT 40

5.1.4 CUSTOMER FULFILMENT & POST-PURCHASE SUPPORT 40

5.2 PORTERโ€™S FIVE FORCES MODEL 41

5.2.1 THREAT OF NEW ENTRANTS 41

5.2.2 BARGAINING POWER OF SUPPLIERS 41

5.2.3 THREAT OF SUBSTITUTES 42

5.2.4 BARGAINING POWER OF BUYERS 42

5.2.5 INTENSITY OF RIVALRY 42

5.3 COVID-19 IMPACT ANALYSIS 42

5.3.1 DEMAND-SUPPLY ANALYSIS 42

5.3.2 PRICING ANALYSIS 42

5.3.3 IMPACT ON KEY PLAYERS 42

5.4 QUALITATIVE OVERVIEW ON โ€œEVALUATING WORKFLOW GAPS IN HEALTHCARE TRANSACTIONAL PROCESSES BETWEEN MEDICAL INSURANCE PAYERS AND LABORATORIES OR PHARMACIES 43

6 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE 44

6.1 OVERVIEW 44

6.2 BUSINESS PROCESS OUTSOURCING SERVICES 46

6.3 IT OUTSOURCING SERVICES 47

6.4 KNOWLEDGE PROCESS OUTSOURCING SERVICES 47

7 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY APPLICATION 48

7.1 OVERVIEW 48

7.2 CLAIMS MANAGEMENT 51

7.3 INTEGRATED FRONT OFFICE AND BACK OFFICE OPERATIONS 52

7.4 MEMBER MANAGEMENT 52

7.5 PROVIDER MANAGEMENT 53

7.6 BILLING AND ACCOUNTS MANAGEMENT 53

7.7 ANALYTICS AND FRAUD MANAGEMENT 54

7.8 HUMAN RESOURCE 54

7.9 CLINICAL DECISION-MAKING 54

7.10 PATIENT ENGAGEMENT 55

7.11 OTHERS 55

8 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY END USER 56

8.1 OVERVIEW 56

8.2 PRIVATE PAYERS 58

8.3 PUBLIC PAYERS 58

9 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY REGION 59

9.1 OVERVIEW 59

9.2 NORTH AMERICA 61

9.2.1 US 64

9.2.2 CANADA 66

9.3 EUROPE 68

9.3.1 GERMANY 72

9.3.2 FRANCE 73

9.3.3 UK 75

9.3.4 ITALY 76

9.3.5 SPAIN 78

9.3.6 REST OF EUROPE 79

9.4 ASIA-PACIFIC 81

9.4.1 CHINA 85

9.4.2 INDIA 86

9.4.3 JAPAN 88

9.4.4 SOUTH KOREA 89

9.4.5 AUSTRALIA 91

9.4.6 REST OF ASIA-PACIFIC 92

9.5 REST OF THE WORLD 94

9.5.1 MIDDLE EAST & AFRICA 98

9.5.2 SOUTH AMERICA 99

10 COMPETITIVE LANDSCAPE 101

10.1 INTRODUCTION 101

10.2 MARKET SHARE ANALYSIS, 2022 101

10.3 COMPETITOR DASHBOARD 102

10.4 PUBLIC PLAYERS STOCK SUMMARY 103

10.5 COMPARATIVE ANALYSIS: KEY PLAYERS FINANICAL 103

10.6 KEY DEVELOPMENTS & GROWTH STRATEGIES 104

10.6.1 ACQUISITION 104

10.6.2 COLLABORATION 104

11 COMPANY PROFILES 105

11.1 ORACLE CORPORATION 105

11.1.1 COMPANY OVERVIEW 105

11.1.2 FINANCIAL OVERVIEW 106

11.1.3 SERVICES OFFERED 106

11.1.4 KEY DEVELOPMENTS 107

11.1.5 SWOT ANALYSIS 108

11.1.6 KEY STRATEGIES 108

11.2 IQVIA HOLDING, INC. 109

11.2.1 COMPANY OVERVIEW 109

11.2.2 FINANCIAL OVERVIEW 110

11.2.3 SERVICES OFFERED 110

11.2.4 KEY DEVELOPMENTS 111

11.2.5 SWOT ANALYSIS 111

11.2.6 KEY STRATEGIES 112

11.3 HCL TECHNOLOGIES LIMITED 113

11.3.1 COMPANY OVERVIEW 113

11.3.2 FINANCIAL OVERVIEW 114

11.3.3 SERVICES/SOLUTIONS OFFERED 114

11.3.4 KEY DEVELOPMENTS 115

11.3.5 SWOT ANALYSIS 115

11.3.6 KEY STRATEGIES 116

11.4 ACCENTURE 117

11.4.1 COMPANY OVERVIEW 117

11.4.2 FINANCIAL OVERVIEW 118

11.4.3 PRODUCTS OFFERED 118

11.4.4 KEY DEVELOPMENTS 119

11.4.5 KEY STRATEGIES 119

11.5 COGNIZANT 120

11.5.1 COMPANY OVERVIEW 120

11.5.2 FINANCIAL OVERVIEW 121

11.5.3 PRODUCTS OFFERED 121

11.5.4 KEY DEVELOPMENTS 122

11.5.5 SWOT ANALYSIS 122

11.5.6 KEY STRATEGIES 123

11.6 DELL INC. 124

11.6.1 COMPANY OVERVIEW 124

11.6.2 FINANCIAL OVERVIEW 125

11.6.3 PRODUCTS OFFERED 125

11.6.4 KEY DEVELOPMENTS 125

11.6.5 KEY STRATEGIES 126

11.7 GENPACT 127

11.7.1 COMPANY OVERVIEW 127

11.7.2 FINANCIAL OVERVIEW 128

11.7.3 PRODUCTS OFFERED 128

11.7.4 KEY DEVELOPMENTS 129

11.7.5 KEY STRATEGIES 129

11.8 OMEGA HEALTHCARE MANAGEMENT SERVICES 130

11.8.1 COMPANY OVERVIEW 130

11.8.2 FINANCIAL OVERVIEW 130

11.8.3 SERVICES OFFERED 131

11.8.4 KEY DEVELOPMENTS 131

11.8.5 KEY STRATEGIES 131

11.9 INFOSYS LIMITED 132

11.9.1 COMPANY OVERVIEW 132

11.9.2 FINANCIAL OVERVIEW 133

11.9.3 SERVICES OFFERED 133

11.9.4 KEY DEVELOPMENTS 135

11.9.5 SWOT ANALYSIS 136

11.9.6 KEY STRATEGIES 136

11.10 NTT DATA, INC 137

11.10.1 COMPANY OVERVIEW 137

11.10.2 FINANCIAL OVERVIEW 138

11.10.3 SERVICES OFFERED 138

11.10.4 KEY DEVELOPMENTS 139

11.10.5 KEY STRATEGIES 139

LIST OF TABLES

TABLE 1 QFD FORMULATIONLING FOR MARKET SHARE ASSESSMENT 32

TABLE 2 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 46

TABLE 3 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR BUSINESS PROCESS OUTSOURCING SERVICES, BY REGION, 2019โ€“2032 (USD BILLION) 46

TABLE 4 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR IT OUTSOURCING SERVICES, BY REGION, 2019โ€“2032 (USD BILLION) 47

TABLE 5 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR KNOWLEDGE PROCESS OUTSOURCING SERVICES, BY REGION, 2019โ€“2032 (USD BILLION) 47

TABLE 6 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY APPLICATION, 2019โ€“2032 (USD BILLION) 50

TABLE 7 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR CLAIMS MANAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 51

TABLE 8 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR INTEGRATED FRONT OFFICE AND BACK OFFICE OPERATIONS, BY REGION, 2019โ€“2032 (USD BILLION) 52

TABLE 9 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR MEMBER MANAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 52

TABLE 10 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR PROVIDER MANAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 53

TABLE 11 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR BILLING AND ACCOUNTS MANAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 53

TABLE 12 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR ANALYTICS AND FRAUD MANAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 54

TABLE 13 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR HUMAN RESOURCE, BY REGION, 2019โ€“2032 (USD BILLION) 54

TABLE 14 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR CLINICAL DECISION-MAKING, BY REGION, 2019โ€“2032 (USD BILLION) 54

TABLE 15 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR PATIENT ENGAGEMENT, BY REGION, 2019โ€“2032 (USD BILLION) 55

TABLE 16 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR OTHERS, BY REGION, 2019โ€“2032 (USD BILLION) 55

TABLE 17 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY END USER, 2019โ€“2032 (USD BILLION) 57

TABLE 18 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR PRIVATE PAYERS, BY REGION, 2019โ€“2032 (USD BILLION) 58

TABLE 19 GLOBAL HEALTHCARE PAYER SERVICES MARKET, FOR PUBLIC PAYERS, BY REGION, 2019โ€“2032 (USD BILLION) 58

TABLE 20 GLOBAL: HEALTHCARE PAYER SERVICES MARKET, BY REGION, 2019โ€“2032 (USD BILLION) 60

TABLE 21 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET, BY COUNTRY, 2019โ€“2032 (USD BILLION) 62

TABLE 22 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 63

TABLE 23 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 63

TABLE 24 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 64

TABLE 25 US: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 64

TABLE 26 US: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 65

TABLE 27 US: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 65

TABLE 28 CANADA: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 66

TABLE 29 CANADA: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 66

TABLE 30 CANADA: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 67

TABLE 31 EUROPE: HEALTHCARE PAYER SERVICES MARKET, BY COUNTRY, 2019โ€“2032 (USD BILLION) 70

TABLE 32 EUROPE: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 70

TABLE 33 EUROPE: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 71

TABLE 34 EUROPE: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 71

TABLE 35 GERMANY: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 72

TABLE 36 GERMANY: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 72

TABLE 37 GERMANY: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 73

TABLE 38 FRANCE: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 73

TABLE 39 FRANCE: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 74

TABLE 40 FRANCE: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 74

TABLE 41 UK: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 75

TABLE 42 UK: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 75

TABLE 43 UK: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 76

TABLE 44 ITALY: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 76

TABLE 45 ITALY: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 77

TABLE 46 ITALY: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 77

TABLE 47 SPAIN: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 78

TABLE 48 SPAIN: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 78

TABLE 49 SPAIN: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 79

TABLE 50 REST OF EUROPE: HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 79

TABLE 51 REST OF EUROPE: HEALTHCARE PAYER SERVICES MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 80

TABLE 52 REST OF EUROPE: HEALTHCARE PAYER SERVICES MARKET BY END USER, 2019โ€“2032 (USD BILLION) 80

TABLE 53 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET, BY COUNTRY, 2019โ€“2032 (USD BILLION) 82

TABLE 54 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 83

TABLE 55 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 84

TABLE 56 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 84

TABLE 57 CHINA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 85

TABLE 58 CHINA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 85

TABLE 59 CHINA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 86

TABLE 60 INDIA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 86

TABLE 61 INDIA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 87

TABLE 62 INDIA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 87

TABLE 63 JAPAN: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 88

TABLE 64 JAPAN: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 88

TABLE 65 JAPAN: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 89

TABLE 66 SOUTH KOREA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 89

TABLE 67 SOUTH KOREA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 90

TABLE 68 SOUTH KOREA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 90

TABLE 69 AUSTRALIA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 91

TABLE 70 AUSTRALIA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 91

TABLE 71 AUSTRALIA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 92

TABLE 72 REST OF ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 92

TABLE 73 REST OF ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 93

TABLE 74 REST OF ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 93

TABLE 75 REST OT THE WORLD: HEALTHCARE PAYER SERVICE MARKET, BY REGION, 2019โ€“2032 (USD BILLION) 95

TABLE 76 REST OF THE WORLD: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 96

TABLE 77 REST OF THE WORLD: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 97

TABLE 78 REST OF THE WORLD: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 97

TABLE 79 MIDDLE EAST & AFRICA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 98

TABLE 80 MIDDLE EAST & AFRICA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 98

TABLE 81 MIDDLE EAST & AFRICA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 99

TABLE 82 SOUTH AMERICA: HEALTHCARE PAYER SERVICE MARKET, BY SERVICE TYPE, 2019โ€“2032 (USD BILLION) 99

TABLE 83 SOUTH AMERICA: HEALTHCARE PAYER SERVICE MARKET BY APPLICATION, 2019โ€“2032 (USD BILLION) 100

TABLE 84 SOUTH AMERICA: HEALTHCARE PAYER SERVICE MARKET BY END USER, 2019โ€“2032 (USD BILLION) 100

TABLE 85 PUBLIC PLAYERS STOCK SUMMARY 103

TABLE 86 COMPARATIVE ANALYSIS: KEY PLAYERS FINANICAL 103

TABLE 87 ACQUISITION 104

TABLE 88 COLLABORATION 104

TABLE 89 ORACLE CORPORATION: SERVICE OFFERED 106

TABLE 90 IQVIA HOLDING, INC.: SERVICE OFFERED 110

TABLE 91 HCL TECHNOLOGIES LIMITED: SERVICE/SOLUTION OFFERED 114

TABLE 92 ACCENTURE: PRODUCTS OFFERED 118

TABLE 93 ACCENTURE: KEY DEVELOPMENTS 119

TABLE 94 COGNIZANT: PRODUCTS OFFERED 121

TABLE 95 DELL INC.: PRODCUTS OFFERED 125

TABLE 96 GENPACT: PRODCUTS OFFERED 128

TABLE 97 OMEGA HEALTHCARE MANAGEMENT SERVICES: SERVICES OFFERED 131

TABLE 98 INFOSYS LIMITED: SERVICES OFFERED 133

TABLE 99 NTT DATA, INC: SERVICES OFFERED 138

LIST OF FIGURES

FIGURE 1 GLOBAL HEALTHCARE PAYER SERVICES MARKET: STRUCTURE 19

FIGURE 2 GLOBAL HEALTHCARE PAYER SERVICES MARKET: MARKET GROWTH FACTOR ANALYSIS (2022-2032) 35

FIGURE 3 DRIVER IMPACT ANALYSIS (2023-2032) 36

FIGURE 4 RESTRAINT IMPACT ANALYSIS (2022-2032) 37

FIGURE 5 VALUE CHAIN ANALYSIS OF THE GLOBAL HEALTHCARE PAYER SERVICES MARKET 39

FIGURE 6 PORTERโ€™S FIVE FORCES ANALYSIS: GLOBAL HEALTHCARE PAYER SERVICES MARKET 41

FIGURE 7 GLOBAL HEALTHCARE PAYER SERVICES MARKET, SERVICE TYPE SEGMENT ATTRACTIVENESS, 2019-2032 (USD BILLION) 45

FIGURE 8 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY SERVICE TYPE, 2022 & 2032 (USD BILLION) 45

FIGURE 9 GLOBAL HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY SERVICE TYPE, 2022 46

FIGURE 10 GLOBAL HEALTHCARE PAYER SERVICES MARKET, APPLICATION SEGMENT ATTRACTIVENESS, 2019-2032 (USD BILLION) 49

FIGURE 11 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY APPLICATION, 2022 & 2032 (USD BILLION) 50

FIGURE 12 GLOBAL HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY APPLICATION, 2022 51

FIGURE 13 GLOBAL HEALTHCARE PAYER SERVICES MARKET, END USER SEGMENT ATTRACTIVENESS, 2019-2032 (USD BILLION) 56

FIGURE 14 GLOBAL HEALTHCARE PAYER SERVICES MARKET, BY END USER, 2022 & 2032 (USD BILLION) 57

FIGURE 15 GLOBAL HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY END USER, 2022 57

FIGURE 16 GLOBAL: HEALTHCARE PAYER SERVICES MARKET, BY REGION, 2022 & 2032 (USD BILLION) 59

FIGURE 17 GLOBAL: HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY REGION, 2023 60

FIGURE 18 NORTH AMERICA MARKET ANALYSIS: HEALTHCARE PAYER SERVICES MARKET, 2019-2032 (USD BILLION) 61

FIGURE 19 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET, BY COUNTRY, 2022 & 2032 (USD BILLION) 62

FIGURE 20 NORTH AMERICA: HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY COUNTRY, 2022 62

FIGURE 21 EUROPE MARKET ANALYSIS: HEALTHCARE PAYER SERVICES MARKET, 2019-2032 (USD BILLION) 68

FIGURE 22 EUROPE: HEALTHCARE PAYER SERVICES MARKET, BY COUNTRY, 2022 & 2032 (USD BILLION) 69

FIGURE 23 EUROPE: HEALTHCARE PAYER SERVICES MARKET SHARE (%), BY COUNTRY, 2022 69

FIGURE 24 ASIA-PACIFIC MARKET ANALYSIS: HEALTHCARE PAYER SERVICE MARKET, 2019-2030 (USD BILLION) 81

FIGURE 25 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET, BY COUNTRY, 2022 & 2030 (USD BILLION) 82

FIGURE 26 ASIA-PACIFIC: HEALTHCARE PAYER SERVICE MARKET SHARE (%), BY COUNTRY, 2022 83

FIGURE 27 REST OF THE WORLD MARKET ANALYSIS: HEALTHCARE PAYER SERVICE MARKET, 2019-2032 (USD BILLION) 94

FIGURE 28 REST OT THE WORLD: HEALTHCARE PAYER SERVICE MARKET, BY REGION, 2022 & 2032 (USD BILLION) 95

FIGURE 29 REST OT THE WORLD: HEALTHCARE PAYER SERVICE MARKET SHARE (%), BY REGION, 2022 96

FIGURE 30 HEALTHCARE PAYER SERVICE MARKET PLAYERS: COMPETITIVE ANALSIS, 2022 101

FIGURE 31 COMPETITOR DASHBOARD: GLOBAL HEALTHCARE PAYER SERVICE MARKET 102

FIGURE 32 ORACLE CORPORATION: FINANCIAL OVERVIEW SNAPSHOT 106

FIGURE 33 ORACLE CORPORATION: SWOT ANALYSIS 108

FIGURE 34 IQVIA HOLDING, INC.: FINANCIAL OVERVIEW SNAPSHOT 110

FIGURE 35 IQVIA HOLDING, INC.: SWOT ANALYSIS 111

FIGURE 36 HCL TECHNOLOGIES LIMITED: FINANCIAL OVERVIEW SNAPSHOT 114

FIGURE 37 HCL TECHNOLOGIES LIMITED: SWOT ANALYSIS 115

FIGURE 38 ACCENTURE: FINANCIAL OVERVIEW SNAPSHOT 118

FIGURE 39 COGNIZANT: FINANCIAL OVERVIEW SNAPSHOT 121

FIGURE 40 COGNIZANT: SWOT ANALYSIS 122

FIGURE 41 DELL INC.: FINANCIAL OVERVIEW SNAPSHOT 125

FIGURE 42 GENPACT: FINANCIAL OVERVIEW SNAPSHOT 128

FIGURE 43 INFOSYS LIMITED: FINANCIAL OVERVIEW SNAPSHOT 133

FIGURE 44 INFOSYS LIMITED: SWOT ANALYSIS 136

FIGURE 45 NTT DATA, INC: FINANCIAL OVERVIEW SNAPSHOT 138

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