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The Digital Process Automation (DPA) market is undergoing significant trends that are reshaping the landscape and influencing how businesses approach automation. One notable trend is the increased emphasis on hyperautomation, where organizations integrate multiple technologies, including artificial intelligence, machine learning, and robotic process automation, to create a comprehensive automation ecosystem. This trend reflects a shift from isolated automation efforts to a more holistic approach that optimizes end-to-end business processes, enhancing efficiency and decision-making capabilities.
Another prominent trend is the growing adoption of cloud-based DPA solutions. Businesses are increasingly recognizing the benefits of cloud deployment, such as scalability, flexibility, and cost-effectiveness. Cloud-based DPA allows organizations to access and manage their automated processes from anywhere, facilitating remote work and providing a more agile infrastructure. This trend aligns with the broader movement towards cloud-centric business models across various industries.
Additionally, the focus on customer experience is influencing the evolution of DPA solutions. Businesses are leveraging automation to enhance customer interactions, streamline communication channels, and provide personalized services. The trend towards customer-centric DPA aligns with the broader market shift towards prioritizing customer satisfaction and engagement as key business objectives.
Intelligent automation is emerging as a pivotal trend within the DPA market. This involves the integration of advanced technologies like artificial intelligence and machine learning to enable systems to learn, adapt, and make data-driven decisions autonomously. Intelligent automation not only improves the efficiency of processes but also empowers organizations to extract valuable insights from data, driving informed decision-making.
Furthermore, there is a noticeable trend towards the democratization of DPA through low-code and no-code platforms. These platforms enable non-technical users to create and modify automated processes without extensive programming knowledge. This democratization empowers business users and accelerates the implementation of automation within organizations, reducing reliance on IT departments and fostering a more collaborative approach to process improvement.
The increasing importance of data security and privacy is a trend that significantly influences the DPA market. As businesses automate sensitive processes and handle vast amounts of data, the need for robust security measures becomes paramount. DPA vendors are responding to this trend by incorporating advanced security features, encryption protocols, and compliance capabilities to address the evolving regulatory landscape and instill confidence in users.
Moreover, sustainability is becoming a noteworthy trend in the DPA market as organizations seek eco-friendly and socially responsible solutions. Businesses are recognizing the environmental impact of their operations and are looking for DPA providers that align with their sustainability goals. This trend reflects the broader societal shift towards environmentally conscious business practices and corporate social responsibility.
The integration of DPA with other emerging technologies, such as blockchain, is also gaining traction as a trend. Blockchain technology enhances transparency, security, and traceability in automated processes, particularly in industries like finance, supply chain, and healthcare. This trend reflects the market's inclination towards leveraging synergies between different technological domains to create more robust and resilient automation solutions.
Covered Aspects:
| Report Attribute/Metric | Details |
|---|---|
| Market Opportunities | Increasing demand for streamlining business processes Integration of AI and Machine Learning |
| Market Dynamics | Increasing demand for automating business processes Increasing adoption of the low-code automation platform |
Digital Process Automation Market Highlights:
Global Digital Process Automation Market Overview:
Digital Process Automation Market Size was valued at USD 9.65 billion in 2021. The Digital Process Automation market industry is projected to grow from USD 10.82 billion in 2022 to USD 24.63 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 10.8% during the forecast period (2022 - 2030). The demand for digital process automation will rise during the predicted period. Digital process automation has the ability to significantly reduce costs. The use of modern technology is expected to become commonplace in many enterprises. These factors will greatly increase the market value of digital process automation.
FIGURE 1: Digital Process Automation Market 2018-2030
Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review
Covid-19 Analysis
Many global industries have been impacted by Covid 19. The numerous lockdowns and limitations have had an impact on market activity. Several firms have ceased operations. Work from home has also become popular in many businesses. The market for digital process automation has met minimal difficulties. The market demand has been impacted by a slowdown in the deployment of digital process automation. In recent years, the majority of businesses have not adopted any technologies. The pandemic has caused an economic disaster. As a result, businesses are unable to invest in new technologies. The lower the investment, the lower the revenue of the digital process automation industry. The digital process automation sector is experiencing significant revenue declines. However, the digital process automation industry is likely to rise rapidly in the future years.
Digital Process Automation Market Trends
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Rising demand for automation in industries
The sharply surging demand for automation in enterprises is a crucial driver. Digital process modifies the organizations work. The streamlining of workflow is efficient through proves automation. The solution of this system is empowering too many organizations. More innovations and solutions are possible through this system. The low code concept of process automation combines business and IT. Through this, the businesses are able to respond to their customers well. The traditional organizational processes are highly tied consuming. They are inefficient and lead to plenty of risks in any organization. The business finds it hard to cope with customers’ requirements with traditional methods. However, with the digital process automation the business is approaching the future. Affecting, productivity and cost management is exceptional through this. Customer experience through the digital process automation is bringing extraordinary changes in nay business. These are the causes for high demand for process automation. The user end of this market is wide. It leads to more demand for digital process automation in the forecast period.
Digital Process Automation Market Segment Insights:
Digital Process Automation Component Insights
The market is divided into Solution and Service based on Component. During the forecast period, the services segment is expected to have the greatest CAGR. Services form an essential part of the software life cycle that comprises integration, deployment, product upgrade, maintenance, training, and consulting.
FIGURE 2: Digital Process Automation Market SHARE BY COMPONENT 2021 (%)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Digital Process Business Function Insights
The market is divided into four segments based on business function: sales process automation, supply chain automation, claims automation, and marketing automation. During the projected period, the supply chain automation segment is expected to grow at the fastest rate. Automation enables organizations to receive and handle orders more efficiently, beginning with the planning, configuration, pricing, and order delivery stages. Furthermore, it provides visibility into multi-enterprise supply chain networks of suppliers and partners, allowing firms to succeed.
Digital Process Deployment Type Insights
Based on deployment type, the market is divided into On Premises and On Cloud.
Digital Process Organization Size Insights
Based on organization size, the market is divided SMEs and Large Enterprise.
Digital Process Automation Verticals Insights
Manufacturing, Consumer Goods & Retail, BFSI, Telecom & IT, Transport & Logistics, Energy & Utility, Media & Entertainment, Healthcare, and Others are the market verticals. During the forecast period, the Banking, Financial Services, and Insurance category has the biggest market share. The benefits associated with digital process automation, such as efficient processing and output, reduced time delays, and increased security, are driving demand for this market.
Digital Process Automation Regional Insights
By Region, the study segments the market into North America, Europe, Asia-Pacific, Middle East & Africa, and South America.
Asia Pacific, Europe, and North America are the primary geographical participants in the digital process automation market. Early adoption of digital process automation will increase demand in Asia Pacific. The forecast period will see significant improvements in the digital process automation industry. North America is the second largest and fastest growing area. The presence of a prominent player will result in increased development in North America. The United States and Canada are the primary contributors to the high market revenue. These important firms' investments are significant for the market. In addition, Europe is experiencing increased demand during the projection period. There are numerous automation enterprises in this region. All of these elements will contribute to rapid expansion among regional players.
FIGURE 3: Digital Process Automation Market SHARE BY REGION 2021 (%)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Digital Process Automation Key Market Players & Competitive Insights
The market's top players in digital process automation are launching new products. Furthermore, R&D activities are critical for the growth of the digital process automation market. The players invest in these operations in order to develop new formulas and features that would improve consumer convenience. These factors, in turn, lead to the expansion of the digital process automation industry.
Strategic collaborations are a crucial component of market growth. The participants are engaged in these actions in order to increase their influence across the industrial automation device manager software market, hence raising the growth rate. Software AG, IBM, Pegasystems, Newgen software, Bonitasoft, blue-infinity, DXC, and Infosys are some well-established participants in the digital process automation sector.
Key Companies in the Digital Process Automation market include.
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IBM Corporation
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Bizagi Group Limited
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Pegasystems Inc.
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Appian Corporation
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Oracle Corporation
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Software AG
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DST Systems Inc.
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OpenText Corporation
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Newgen Software Technologies Ltd.
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TIBCO Software Inc
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Bonitasoft
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Blue-Infinity
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DXC
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Infosys
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Others
Digital Process Automation Industry Developments
May 2023: Bonitasoft, a leader in open-source digital process automation, today announced the launch of their Self-Contained Apps platform, a ground-breaking new method of automating processes. By fusing the advantages of containerization approaches & technologies for deployment & management with the strength of BPM application platform technologies for application development, Self-Contained Apps implement the "composable enterprise" approach of creating business applications from interoperable elements. Bonita 2023.1's ground-breaking Self Contained Apps strategy is a radical shift from the strategy of process-based apps hosted on a platform with the shared resources. With its own runtime and resources, any Self-Contained App produced with Bonita process automation platform can be put into production using Docker and Kubernetes.
March 2023: Telecom Egypt (TE), the country's top network service provider, declared that it is working with IBM to include intelligent automation technologies in order to offer a single solution for all of their operations support systems or (OSS) spanning mobile, fixed, and core networks. Both the use of IBM Robotic Process Automation (RPA) solutions by TE and the deployment of IBM Cloud Pak for the Watson AIOps running on RedHat OpenShift are planned. The solution will be developed to provide TE with a comprehensive view of its entire IT infrastructure & to help them innovate quickly, cut operating expenses, and shorten the time it takes to troubleshoot and fix network-related issues.
August 2022: By forming a strategic partnership with Liferay DXP in August 2022, Sigma Solve, a technology consulting and software development company that supports clients' visions for the digitization, the sales growth, the system integration, & business process automation, will give businesses in North America access to a feature-rich platform that puts integrated digital capabilities and innovation in their hands. The digital transformation methodology used by Sigma Solve seamlessly connects with the Liferay's DXP platform.
February 2022: Nokia and Atos have teamed forces to promote enterprise digital applications by providing comprehensive private 4/5G network services. The collaborative solution, which combines Atos and Nokia servers, brings together the two cloud and edge computing pioneers to aid enterprises in their digitization journey toward Industry 4.0. The collaboration makes use of Nokia Digital Automation Cloud (DAC), an industrial-grade private wireless connectivity and application platform, as well as Atos' AI computer vision platform, which has been strengthened by Atos' recent acquisition of AI pioneer Ipsotek and its unrivalled IP and software capabilities.
November 2020: IBM and AMD announced their joint development agreement to enhance their product line.
May 2020: Appian announced its integration partnership with Box for deep collaboration and to develop new products.
January 2020: Appian announced the acquisition of Novayre Solutions SL to expand its product portfolio.
Digital Process Automation Market Segmentation:
Digital Process Automation Component Outlook
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Solution
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Services
Digital Process Automation Business Function Outlook
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Sales Process Automation
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Supply Chain Automation
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Claims Automation
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Marketing Automation
Digital Process Automation Deployment Type Outlook
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On Premises
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On Cloud
Digital Process Automation Organization Size Outlook
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SMEs
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Large Enterprise
Digital Process Automation Industry Vertical Outlook
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Manufacturing
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Consumer Goods & Retail
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BFSI
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Telecom & IT
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Transport & Logistics
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Energy & Utility
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Media & Entertainment
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Healthcare
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Others
Digital Process Automation Regional Outlook
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North America
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US
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Canada
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Mexico
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Europe
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Germany
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France
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UK
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Rest of Europe
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Asia-Pacific
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China
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Japan
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India
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Rest of Asia-Pacific
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Middle East & Africa
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South America
Intended Audience
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Technology Investors
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Regulatory Industries
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Government Bodies
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Gaming Industry
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