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    Device as a Service Market

    ID: MRFR/ICT/3072-CR
    174 Pages
    Ankit Gupta
    November 2020

    Device as a Service Market Research Report Information by Component Hardware, Solution and Services), by Hardware (Desktop, Laptops, Printers, And Others), by Services(Professional and Managed Services) by Organization Size (Large Enterprises, Small and Medium Enterprises), By Industry Vertical (IT & Telecom, BFSI, Healthcare, Retail, Government, Education, Manufacturing and Others) and by Region (North America, Europe, Asia-Pacific, Middle East & Africa and South America) - Forecast Till 2035.

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    Device as a Service Market Infographic

    Device as a Service Market Summary

    As per MRFR analysis, the Device as a Service Market Size was estimated at 146.5 USD Billion in 2024. The Device as a Service industry is projected to grow from 184.07 USD Billion in 2025 to 1804.35 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 25.64 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Device as a Service Market is experiencing robust growth driven by evolving consumer preferences and technological advancements.

    • The market witnesses increased adoption of subscription models, particularly in North America, which remains the largest market.
    • A strong focus on sustainability and the circular economy is shaping service offerings, especially in the Asia-Pacific region, the fastest-growing market.
    • Integration of advanced technologies is becoming a key differentiator in both hardware and services segments, enhancing overall value propositions.
    • Cost efficiency and enhanced flexibility are major drivers, particularly for large enterprises seeking to optimize their operations.

    Market Size & Forecast

    2024 Market Size 146.5 (USD Billion)
    2035 Market Size 1804.35 (USD Billion)
    CAGR (2025 - 2035) 25.64%

    Major Players

    Microsoft (US), Dell Technologies (US), HP Inc. (US), Lenovo (CN), Cisco Systems (US), Apple (US), IBM (US), Fujitsu (JP), Atos (FR)

    Device as a Service Market Trends

    The Device as a Service Market is currently experiencing a transformative phase, characterized by a shift in how organizations approach technology procurement and management. This model, which allows businesses to access devices and services on a subscription basis, appears to be gaining traction due to its flexibility and cost-effectiveness. Companies are increasingly recognizing the benefits of outsourcing device management, which can lead to enhanced operational efficiency and reduced capital expenditure. As organizations seek to adapt to rapidly changing technological landscapes, the Device as a Service Market seems poised for continued growth, driven by the demand for innovative solutions that align with evolving business needs. Moreover, the integration of advanced technologies such as artificial intelligence and machine learning into the Device as a Service Market is likely to enhance service offerings. This integration may facilitate better data analytics, predictive maintenance, and improved user experiences. As businesses strive to remain competitive, the emphasis on seamless technology integration and user-centric solutions is becoming more pronounced. Consequently, the Device as a Service Market is not only reshaping how devices are utilized but also influencing broader trends in digital transformation across various sectors.

    Increased Adoption of Subscription Models

    Organizations are increasingly gravitating towards subscription-based models for device procurement. This trend reflects a broader shift in business strategies, where flexibility and scalability are prioritized. By adopting subscription services, companies can better manage their budgets and resources, allowing for more agile responses to market demands.

    Focus on Sustainability and Circular Economy

    The Device as a Service Market is witnessing a growing emphasis on sustainability. Companies are recognizing the importance of environmentally friendly practices, leading to initiatives that promote recycling and responsible disposal of devices. This focus on sustainability aligns with the principles of the circular economy, where resources are reused and waste is minimized.

    Integration of Advanced Technologies

    The incorporation of advanced technologies, such as artificial intelligence and machine learning, is becoming increasingly prevalent within the Device as a Service Market. These technologies enhance service delivery, enabling predictive maintenance and improved analytics. As a result, organizations can optimize device performance and user satisfaction.

    The Device as a Service model is increasingly recognized for its potential to streamline IT management and reduce capital expenditures, thereby enabling organizations to focus on core business objectives.

    U.S. Department of Commerce

    Device as a Service Market Drivers

    Enhanced Flexibility and Scalability

    Flexibility and scalability are pivotal drivers in the Device as a Service Market. Organizations are increasingly seeking solutions that can adapt to their changing needs, particularly in dynamic business environments. The Device as a Service model allows companies to scale their device usage up or down based on current requirements without the burden of long-term commitments. This adaptability is particularly advantageous for businesses experiencing rapid growth or seasonal fluctuations. Furthermore, the ability to upgrade devices regularly ensures that organizations remain competitive by utilizing the latest technology. As a result, the Device as a Service Market is witnessing a surge in demand from businesses that prioritize agility and responsiveness in their operations.

    Integration of Advanced Technologies

    The integration of advanced technologies is a key driver in the Device as a Service Market. As businesses seek to enhance their operational efficiency, the incorporation of technologies such as artificial intelligence, machine learning, and the Internet of Things is becoming essential. Device as a Service providers are increasingly offering solutions that integrate these technologies, enabling organizations to leverage data analytics and automation. This integration not only streamlines processes but also enhances decision-making capabilities. According to industry reports, companies that utilize advanced technologies in their operations can achieve up to a 25 percent increase in efficiency. Thus, the Device as a Service Market is poised for growth as organizations recognize the value of integrating cutting-edge technologies into their device management strategies.

    Cost Efficiency and Budget Management

    The Device as a Service Market is increasingly appealing to organizations seeking cost efficiency and improved budget management. By adopting a subscription-based model, companies can avoid the substantial upfront costs associated with purchasing devices outright. This model allows for predictable monthly expenses, which can be particularly beneficial for budgeting purposes. According to recent data, organizations that have transitioned to Device as a Service have reported a reduction in total cost of ownership by up to 30 percent. This financial flexibility enables businesses to allocate resources more effectively, potentially investing in other critical areas such as innovation and employee training. As a result, the Device as a Service Market is likely to continue growing as more companies recognize the financial advantages of this approach.

    Focus on Employee Experience and Productivity

    The Device as a Service Market is significantly influenced by the growing emphasis on employee experience and productivity. Organizations are increasingly recognizing that providing employees with the right tools can enhance job satisfaction and overall performance. By leveraging Device as a Service, companies can ensure that their workforce has access to the latest devices and technologies, which can lead to improved efficiency. Studies indicate that organizations that invest in modern technology solutions see a 20 percent increase in employee productivity. This focus on enhancing the employee experience is driving the adoption of Device as a Service, as businesses strive to create a more engaging and productive work environment.

    Sustainability and Environmental Considerations

    Sustainability is becoming a crucial consideration in the Device as a Service Market. As organizations strive to reduce their environmental footprint, the Device as a Service model offers a viable solution. This approach promotes the circular economy by facilitating the recycling and refurbishment of devices, thereby minimizing electronic waste. Companies that adopt this model can demonstrate their commitment to sustainability, which is increasingly important to consumers and stakeholders alike. Recent surveys indicate that over 70 percent of consumers prefer to engage with brands that prioritize environmental responsibility. Consequently, the Device as a Service Market is likely to see continued growth as businesses align their operations with sustainable practices.

    Market Segment Insights

    By Component: Hardware (Largest) vs. Services (Fastest-Growing)

    In the Device as a Service Market, the Component segment showcases a diverse distribution among its values, namely Hardware, Solutions, and Services. Hardware holds the largest market share, driven by the increasing demand for physical devices in corporate environments. Meanwhile, Services, which encompass various management and support offerings, are gaining traction as businesses increasingly adopt subscription-based models to streamline operations and reduce capital expenditures.

    Services: Support (Dominant) vs. Managed Services (Emerging)

    In the services category, Support Services emerge as the dominant force, providing essential maintenance and troubleshooting for hardware deployed under Device as a Service arrangements. Conversely, Managed Services are regarded as an emerging segment within this market. They offer comprehensive management of IT infrastructures, allowing enterprises to focus on core business functions. The shift toward Managed Services is fueled by the need for businesses to enhance productivity while optimizing costs. As organizations seek improved flexibility and efficiency, the demand for these services is expected to accelerate, positioning them as a key growth driver in the Device as a Service landscape.

    By Organization Size: Large Enterprises (Largest) vs. SMEs (Fastest-Growing)

    In the Device as a Service Market, large enterprises command a significant portion of the market share, driven by their need for comprehensive, flexible solutions across multiple departments. As they continue to invest in managed services, large enterprises benefit from economies of scale, allowing them to leverage advanced devices and services efficiently. On the other hand, small and medium-sized enterprises (SMEs) are emerging as a rapidly growing segment, although they hold a smaller share. Their increasing adoption of technology in operations and remote working demands positions them as significant players in the market.

    Organization Size: Large Enterprises (Dominant) vs. SMEs (Emerging)

    Large enterprises are characterized by their vast resources, enabling them to deploy advanced Device as a Service solutions seamlessly. These organizations often require extensive IT service management, integration, and support, provided by leading vendors in the market. Conversely, SMEs are recognized as an emerging market segment, showcasing rapid growth in their demand for DaaS as they strive for competitive advantage through technology. With limited budgets but high adaptability, SMEs tend to opt for flexible service contracts that allow them to scale device usage based on fluctuating needs. This adaptive response to market demands positions SMEs uniquely as agile entities within the Device as a Service space.

    By Industry Vertical: IT & Telecom (Largest) vs. Healthcare (Fastest-Growing)

    The Device as a Service market is significantly shaped by industry verticals, with IT & Telecom holding the largest market share. This segment is characterized by high demand for managed devices, offering businesses flexibility and cost efficiency. Other notable segments such as BFSI, Government, and Retail also contribute to the market landscape, but the dominance of IT & Telecom underscores its critical role in digital transformation initiatives.

    IT & Telecom: IT Services (Dominant) vs. Healthcare: Patient Management (Emerging)

    In the Device as a Service Market, the IT & Telecom sector leads with its comprehensive managed services that cater to business needs ensuring seamless operational efficiency. This segment thrives on the increasing demand for cloud solutions and mobile device management. In contrast, the Healthcare segment, predominantly emerging, is leveraging DaaS to enhance patient management systems and telehealth services, which is critical for improving care delivery. With ongoing digitalization in healthcare, this segment showcases substantial growth potential, driven by a focus on data accessibility and remote consultations.

    Get more detailed insights about Device as a Service Market

    Regional Insights

    North America : Technology Adoption Leader

    North America is the largest market for Device as a Service (DaaS), holding approximately 45% of the global market share. The region's growth is driven by rapid technological advancements, increasing demand for flexible IT solutions, and a strong focus on cost efficiency. Regulatory support for digital transformation initiatives further catalyzes market expansion, making it a hub for innovation and service delivery. The United States leads the DaaS market, with significant contributions from Canada. Major players like Microsoft, Dell Technologies, and HP Inc. dominate the landscape, offering comprehensive solutions tailored to various sectors. The competitive environment is characterized by continuous innovation and strategic partnerships, ensuring that North America remains at the forefront of DaaS offerings.

    Europe : Emerging Market Dynamics

    Europe is witnessing a significant rise in the Device as a Service market, accounting for approximately 30% of the global share. The region's growth is fueled by increasing digitalization, a shift towards remote work, and stringent regulations promoting sustainable IT practices. Countries like Germany and the UK are at the forefront, driving demand for DaaS solutions that enhance operational efficiency and reduce costs. Leading countries in Europe include Germany, the UK, and France, where key players like Atos and Fujitsu are making substantial inroads. The competitive landscape is evolving, with a focus on innovation and customer-centric solutions. Regulatory frameworks are increasingly supportive, encouraging businesses to adopt DaaS models as part of their digital transformation strategies.

    Asia-Pacific : Rapid Growth Potential

    Asia-Pacific is emerging as a significant player in the Device as a Service market, holding around 20% of the global market share. The region's growth is driven by rapid urbanization, increasing adoption of cloud services, and a burgeoning startup ecosystem. Countries like China and India are leading this transformation, supported by favorable government policies aimed at enhancing digital infrastructure and innovation. China is the largest market in the region, with India following closely. Key players such as Lenovo and Cisco Systems are actively expanding their DaaS offerings to cater to the growing demand. The competitive landscape is marked by a mix of established companies and innovative startups, all vying to capture market share in this dynamic environment.

    Middle East and Africa : Emerging Market Opportunities

    The Middle East and Africa region is gradually embracing the Device as a Service model, currently holding about 5% of the global market share. The growth is driven by increasing investments in digital infrastructure, a rising number of tech startups, and government initiatives aimed at fostering innovation. Countries like the UAE and South Africa are leading the charge, focusing on enhancing their IT capabilities and service offerings. In the Middle East, the UAE is at the forefront, while South Africa leads in the African market. The competitive landscape is characterized by a mix of local and international players, with companies exploring partnerships to enhance their service portfolios. As the region continues to develop its digital economy, the DaaS market is expected to expand significantly.

    Key Players and Competitive Insights

    The Device as a Service (DaaS) market is currently characterized by a dynamic competitive landscape, driven by the increasing demand for flexible IT solutions and the growing emphasis on digital transformation across various sectors. Major players such as Microsoft (US), Dell Technologies (US), and HP Inc. (US) are strategically positioning themselves to capitalize on these trends. Microsoft (US) focuses on integrating its cloud services with DaaS offerings, enhancing customer experience through seamless connectivity and data management. Dell Technologies (US) emphasizes its commitment to sustainability, promoting circular economy principles in its DaaS solutions, while HP Inc. (US) leverages its strong brand presence to offer tailored solutions that meet diverse customer needs. Collectively, these strategies not only enhance their competitive edge but also shape the overall market dynamics by fostering innovation and customer-centric approaches.

    In terms of business tactics, companies are increasingly localizing manufacturing and optimizing supply chains to enhance responsiveness and reduce costs. The DaaS market appears moderately fragmented, with a mix of established players and emerging startups. The collective influence of key players is significant, as they drive industry standards and customer expectations, thereby shaping the competitive structure of the market.

    In August 2025, Microsoft (US) announced a strategic partnership with a leading cloud provider to enhance its DaaS offerings, integrating advanced analytics and AI capabilities. This move is likely to bolster Microsoft's position in the market by providing customers with more robust data-driven insights, thereby enhancing operational efficiency and decision-making processes. The partnership underscores the importance of technological integration in DaaS solutions, aligning with the broader trend of digital transformation.

    In September 2025, Dell Technologies (US) launched a new DaaS initiative aimed at small and medium-sized enterprises (SMEs), offering flexible payment options and tailored support services. This initiative is strategically significant as it opens new revenue streams and addresses the unique challenges faced by SMEs in adopting technology solutions. By focusing on this segment, Dell is likely to strengthen its market presence and foster long-term customer relationships.

    In October 2025, HP Inc. (US) unveiled a sustainability-focused DaaS program that emphasizes the recycling and refurbishment of devices. This initiative not only aligns with global sustainability goals but also appeals to environmentally conscious consumers. By prioritizing sustainability, HP is positioning itself as a leader in responsible technology solutions, which may enhance its competitive differentiation in the market.

    As of October 2025, current trends in the DaaS market include a strong focus on digitalization, sustainability, and the integration of AI technologies. Strategic alliances are increasingly shaping the competitive landscape, enabling companies to leverage complementary strengths and enhance their service offerings. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on innovation, technological advancements, and supply chain reliability. Companies that can effectively navigate these trends will likely emerge as leaders in the Device as a Service market.

    Key Companies in the Device as a Service Market market include

    Industry Developments

    In October 2023 - HP Inc. hosted its first-ever HP Imagine event, where it unveiled more than 20 new devices and services designed to revolutionize how we live, work, and dream. The event showcased HP's latest breakthrough innovations across Personal Systems, Printing Systems, and Workforce Solutions.

    In September 2023 - Advantech, a leading provider of intelligent systems, has recently launched a new cloud-based version of its DeviceOn-iService Suite SaaS for remote device management. This new version promises a more user-friendly and convenient remote device management experience, in addition to the comprehensive equipment and peripheral monitoring and management capabilities offered by its predecessor.

    In September 2023 - Nokia launched a range of industrial 5G devices designed to keep workers safe, connected, and informed in hazardous and industrial environments such as ports, mines, chemical plants, and offshore oil platforms. The launch of these industrial 5G devices and services demonstrates Nokia's commitment to providing innovative solutions that address the unique challenges of industrial environments while keeping workers safe and connected.

    In August 2023 - RingCentral, a leading voice-over-internet protocol (VoIP) service provider, has launched a subscription service for handsets, allowing customers to purchase hardware phones as part of a monthly subscription.

    In October 2022- HP launched an expanded version of its device-as-a-service (DaaS) offering called HP DaaS+ Hybrid, which is a managed service optimized for customers with remote workforces. The new service is designed to provide customers with a more flexible and cost-effective solution for their business communication needs.

    Device as a Service Model Segmentation

    Device as a Service Component Outlook

    Hardware

    Desktop

    Laptop

    Printers

    Others

    Solution

    Services

    Professional Services

    Managed Services

    Device as a Service Organization Size Outlook

    • SME’s
    • Large Enterprises

    Device as a Service Industry Vertical Outlook

    • IT & Telecom
    • BFSI
    • Healthcare
    • Retail
    • Government
    • Education
    • Manufacturing
    • Others

    Device as a Service Regional Outlook

    North America

    US

    Canada

    Europe

    Germany

    France

    UK

    Italy

    Spain

    Rest of Europe

    Asia-Pacific

    China

    Japan

    India

    Australia

    South Korea

    Australia

    Rest of Asia-Pacific

    Rest of the World

    Middle East

    Africa

    Latin America

    Future Outlook

    Device as a Service Market Future Outlook

    The Device as a Service Market is projected to grow at a 25.64% CAGR from 2024 to 2035, driven by increasing demand for flexible IT solutions and cost-effective technology management.

    New opportunities lie in:

    • Integration of AI-driven analytics for device performance optimization.
    • Expansion into emerging markets with tailored service packages.
    • Development of subscription models for specialized industry sectors.

    By 2035, the Device as a Service Market is expected to be a dominant force in technology provisioning.

    Market Segmentation

    Device as a Service Market Component Outlook

    • Hardware
    • Solution
    • Services

    Device as a Service Market Industry Vertical Outlook

    • IT & Telecom
    • BFSI
    • Healthcare
    • Retail
    • Government
    • Education
    • Manufacturing
    • Others

    Device as a Service Market Organization Size Outlook

    • SMEs
    • Large Enterprises

    Report Scope

    MARKET SIZE 2024146.5(USD Billion)
    MARKET SIZE 2025184.07(USD Billion)
    MARKET SIZE 20351804.35(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)25.64% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesGrowing demand for flexible IT solutions drives innovation in the Device as a Service Market.
    Key Market DynamicsRising demand for flexible IT solutions drives growth in the Device as a Service market, reshaping consumer engagement.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

    Market Highlights

    Author
    Ankit Gupta
    Senior Research Analyst

    Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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    FAQs

    What is the current valuation of the Device as a Service Market?

    The Device as a Service Market was valued at 146.5 USD Billion in 2024.

    What is the projected market size for the Device as a Service Market by 2035?

    The market is projected to reach 1804.35 USD Billion by 2035.

    What is the expected CAGR for the Device as a Service Market from 2025 to 2035?

    The expected CAGR for the Device as a Service Market during the forecast period 2025 - 2035 is 25.64%.

    Which companies are considered key players in the Device as a Service Market?

    Key players include Microsoft, Dell Technologies, HP Inc., Lenovo, Cisco Systems, Apple, IBM, Fujitsu, and Atos.

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