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Business Process Management Market Share

ID: MRFR//2403-HCR | 100 Pages | Author: Ankit Gupta| December 2024

In the intensely competitive BPM market in United States of America, companies use multiple strategies to position themselves appropriately and gain a foothold. According to my last knowledge, these plans remain relevant when defining the competitive space. The market positioning strategies in the BPM industry are differentiation through specialization. Certain companies are directed towards specialized industries such as financial, health care or manufacturing.
Through focusing on specific areas, these companies can master the dedicated domain field and to understand industry-related challenges in order create customized BPM with impact for their target customers. This approach helps them to become unique in an overcrowded marketplace by offering a specialized value. Technology integration is a crucial element of market share positioning in the BPM market.
Businesses that are savvy at adopting newly-emerging technologies like AI, RPA and advanced analytics into their BPM offerings get a competitive advantage. The capacity to provide state-of-the art and technologically advanced BPM platforms appeals to enterprises seeking modern solutions that support automated process optimization. This approach makes companies trendsetters in terms of continuous development and innovation that satisfy the growing consumer demands.
Strategic partnerships and collaborations are important in positioning the market within BPM. By partnering with technology providers, consultancy firms or industry-specific partners organizations can significantly expand their capabilities and provide a full range of BPM solutions. Strategic partnerships help companies expand into novel markets, access complementary skills, and improve the broad value proposition creating an advantage in terms of competitiveness.
Market share positioning is largely dependent on customer-centric approaches. Companies that focus on understanding the client’s specific needs, offer individualized solutions of BPM and provide high-quality customer service can establish lasting relationships with their clients while around to build a loyal audience. Positive interactions with clients lead to recommendations, hence increasing referrals and repeat business for companies as they are viewed by their customers in a trusted way.
Scalability and flexibility are two elements that market share positioning in the BPM Market is based on. Firms that provide scalable BPM solutions both for small businesses and large corporations advertise themselves as suppliers of flexible services. Flexibility, scalability to accommodate growth and having the capacity of catering for complex processes makes this companies reliable partners in almost any business whether big or small.

Covered Aspects:

Report Attribute/Metric Details
Growth Rate   18.9% (2024 - 2032)

Business Process Management Market Overview


Business Process Management Market is projected to grow from USD 19.4 Billion in 2024 to USD 63.4 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 18.9% during the forecast period (2024 - 2032). Additionally, the market size for Business Process Management was valued at USD 15.4 billion in 2023.


It permits organizations to efficiently manage the workflow, making it more effective, and also makes them more adaptable with the change in environment. It helps businesses to accomplished specific goals including efficient workflow of business, increasing productivity of the business, and return on investment.


Figure 1: Business Process Management Market Size, 2024-2032 (USD Billion)


Business Process Management Market Overview1


Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review


The major factor that is driving the growth of the business process management market business included cloud solution technology which helps consumers to gain advantages from BPM solution at low cost. The rise in the surging need for automation in order to reduce the service costs and products is a major factor that is contributing to the growth of business process management. The prioritization and identification of the process in order to re-engineer organizational processes by small, medium, and large-sized enterprises is very important in the business process management market. In the service industry, the BPM market or BPM solutions keep the whole process connected and user friendly, which provides better quality of services to the end-users.


This report contains all the information on the global business process management market trends, research, and market strengths. The report also contains the culmination of dynamics, segmentation, key players, regional analysis, and other important factors. And a detailed analysis of the global business process management market analysis forecast to 2023 is also included in the report.


Latest Industry Update for Business Process Management Market


February 2023- In the SPARK Matrix: Intelligent (BPM) Business Process Management Suites, Q4, 2022, Bonitasoft has been identified as a technological leader by Quadrant Knowledge Solutions, the company said lately.


The SPARK MatrixTM from Quadrant Knowledge Solutions provides a thorough examination of the dynamics of the global market, the landscape of vendors, and market positioning. The study's SPARK MatrixTM, which ranks the top technology providers, offers competitive analyses. Users may assess various provider capabilities, competitive distinctiveness, and market position using the study's strategic information.


Leading vendor of BPM technology is Bonitasoft. The company's fully expandable open-source "Bonita" platform for the business process automation & optimization provides a distinctive low-code visual programming environment for developing enterprise-grade applications that guarantee improved project control. Along with a high-performance engine leveraging the BPMN 2.0 standard ('Business Process Model and Notation') to allow agile & continuous development & delivery of processes & applications, the platform features UI designer tools, connectors, and REST API extensions to promote seamless connections.


Across all industry sectors, Bonitasoft can meet the varied consumer demands. The firm has gotten high marks for technical quality and customer impact & is positioned as the leader in the SPARK Matrix thanks to its extensive capabilities, compelling customer references, complete roadmap & vision, and product suite with high scalability: BPM suites with intelligence, 2022. 


The CEO of Bonitasoft, Charles Souillard stated that he is happy to see that the report recognizes Bonitasoft's innovation initiatives, such as self-contained app development, their support for open-source projects, & accelerating process automation via combining analytics, process discovery, and AI capabilities to provide the best sustainable experience for customers. Intelligent Business Process Management Suites (iBPMS) assist organizations in performing end-to-end business process management by integrating real-time data from various sources.  The user-friendly interface and cloud-based architecture of iBPMS enable real-time collaboration between business analysts, citizen developers, and IT teams for the improvement of business process performance.


Business Process Management Market Covid 19 Analysis


The outbreak of global pandemic covid 19 has affected the supply chain of business process management market, mostly in IT organizations, and critical IT services include fragile ecosystems. Additionally, the mandatory regulation of work from home has led the service providers in order to ensure the mission-critical enterprise customers have the necessary technologies and tools in order to enable the quality, speed, efficiency of service provided, and quality. Hence it is likely to boost the overall growth of the business process management market.


Business Process Management Market Dynamic Drivers


The adoption of advanced technology, machine learning, intelligence solutions, and artificial intelligence is the major factor that is contributing to the growth of the global business process management market. The rise in intelligence solutions which helps in developing new advanced technologies and BPM platforms is another major factor that is contributing the growth of global business process management market sales.


Opportunities


The global business process management market in the last decade has witnessed a higher adoption of the on-premise BPM software. Moreover, the rise in benefits offered by cloud-based solutions has ultimately increased the on-demand software-as-a-service offered by SMEs. This trend is likely to create opportunities over the forecast period.


Restraints


The initial cost of the software of business process management is a major factor that is hampering the growth of the business process management market. Moreover, the adoption of business process management solutions by middle management is another major factor that is restraining the growth of the global business process management market to a significant extent.


Challenges


The requirement for huge capital in the manufacturing of cost of business process management software is the major challenge for the global business process management market.


Cumulative Growth Analysis


According to the reports, in the year 2020 Appian corporation led an integration partnership with Box which is basically a cloud management platform. This collaboration is done for more secure, valuable, and efficient enterprises. The former’s Low-code Automation Platform can be integrated with the Box platform in order to access the wide variety of document-centric which is used in minutes with Appian’s no-code Plug-In Connector.


Value Chain Analysis


According to the reports, the global business process management market has been segmented on the basis of solution, service, business department, organization size, vertical, and region. On the basis of solution the global business process management market has been segmented on the basis of Process Improvement, Automation, Content and Document Management, Integration, and Monitoring and Optimization. On the basis of services, the global business process management market has been segmented into System Integration, Consulting, and Training and Education.

On the basis of the business department, the global business process management market has been segmented into Human Resource, Accounting, and Finance, Sales and Marketing, Manufacturing, Supply Chain Management, Operation and Support, and Others. On the basis of organization size, the global business process management has been segmented into Small & Medium Enterprises and Large Enterprises. On the basis of vertical, the global business process management market has been segmented into Government & Defence, BFSI, IT & Telecommunication, Healthcare, Retail, Manufacturing, and Others.


Business Process Management Market Segmentation Overview


The market is segmented on the basis of the solution, service, business department, organization size, vertical, and region. The global business process management market is expected to witness decent growth during the forecast period.


By Application


Based on the application, the market is segmented into Process Improvement, Automation, Content and Document Management, Integration, and Monitoring and Optimization


By end-users


Based on the propulsion types, the market is segmented into Human Resource, Accounting and Finance, Sales and Marketing, Manufacturing, Supply Chain Management, Operation and Support and Others


Business Process Management Market Regional Analysis


According to the reports, on the basis of region, the global business process management market has been segmented into the Asia Pacific, Americas, Europe, and the rest of the world. North America is likely to hold the maximum global business process management market share. The rise in demand for efficient software for operations in business and the presence of considerable BPM vendors is the major factor that is driving the growth of the market in the North American region. Countries including Canada and the US contribute a large amount of revenue in the business process management market in this region. Asia Pacific region is predicted to be one of the major prominent players in the market due to high investment by major enterprises in rising the business productivity and efficiency.


Business Process Management Market Competitive Landscape


The global business process management market industry is highly competitive due to the presence of international players and regional players. Players are focused on acquisitions & mergers, and the innovation in products to maintain their position in the global market, it holds a rivalry position among the competitors.


Business Process Management Market Major Key Players



  • IBM Corporation (U.S.

  • Appian Corporation (U.S.)

  • Software AG (Germany)

  • Oracle Corporation (U.S.)

  • Pegasystems Inc. (U.S.)

  • Redhat, Inc. (U.S.)

  • Open Text Corporation (Canada)

  • Tibco Solution Inc. (U.S.)

  • Verisae, Inc. (U.S.)

  • Dell Emc (U.S.), among others.


Business Process Management Industry Developments



March 2024 - Appian has announced the launch of a new version of The Appian Platform incorporated with AI advancements geared towards enhancing operational processes.


February 2024 - Fujitsu partnered up with Celonis with the aim of hastening the digital and business transformation processes of its customers. With this collaboration, Fujitsu assists clients in increasing their operational efficiency.


August 2023 - Infosys BPM has expanded their services by opening a new center in Bhubaneshwar in order to better cater to their clients.


November 2022: New releases PTA KPI Manager and Socrates Management by IBM were useful for organizations to counter inefficiencies in operation. The software is able to assist the organizations in data management and organization as it was able to submit all relevant information that could be used in that decision.


September 2022: The emergence of AGS AI Platform represents a turning point for the healthcare AI segment as it utilizes artificial Intelligence to not only aid revenue cycle management but maximize it, too. AGS Health, being based out of the United States, aims at expanding its opportunity to get revenue from the US healthcare system


April 2022: In order for governments to deliver their complex policies and various services or assistance more quickly or to manage other processes more effectively, Salesforce has created a no-code tool that speeds up some processes. People would now be able to measure the value of programs and ask if certain people should be eligible for assistance or measurement.


In May 2023, Pegasystems Inc. argued in the traditional context, improvement was an impossible task since the improvement of one process often imposed a cost on the other. Thus, this year, in May, Pegasystems Inc. launched Pega Process Mining, which would break down this context.


With a goal of assisting customers in the administration of their multi-cloud environment, IBM Hybrid Cloud Mesh was first introduced by IBM in May 2023. Mesh was built with the principle of “Application-Centric Connectivity” in mind and seeks to facilitate the automation and supervision of application interconnectivity across public and private clouds, which enables clients to manage their infrastructure more conveniently in a multi-cloud ecosystem.


In April 2021, OpenText also presented at the same meeting the new content management platform intended to facilitate the modernization of the enterprise information management processes.

Business Process Management Market segments


Business Process Management Market segments by Solution



  • Process Improvement

  • Automation

  • Content and Document Management

  • Integration

  • Monitoring and Optimization


Business Process Management Market segments Market by Service



  • System Integration

  • Consulting

  • Training and Education


Business Process Management Market segments by Business Department



  • Human Resource

  • Accounting and Finance

  • Sales and Marketing

  • Manufacturing

  • Supply Chain Management

  • Operation and Support

  • Others


Business Process Management Market segments by Organization Size



  • Small & Medium Enterprises

  • Large Enterprises


Business Process Management Market segments by Deployment



  • Cloud

  • On-Premise


Business Process Management Market segments by Vertical



  • Government & Defence

  • BFSI

  • IT & Telecommunication

  • Healthcare

  • Retail

  • Manufacturing

  • Others


Business Process Management Market segments by regions




  • North America


    • US

    • Canada




  • Europe


    • UK

    • Germany

    • France

    • Rest of Europe




  • APAC


    • China

    • Japan

    • Rest of APAC




  • MEA


    • KSA

    • UAE

    • Rest of MEA




  • Latin America


    • Brazil

    • Mexico

    • Rest of Latin America



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