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    Artificial Intelligence based Personalization Market

    ID: MRFR/ICT/10134-HCR
    100 Pages
    Swapnil Palwe
    October 2025

    Artificial Intelligence Based Personalization Market Research Report Information By Type (Website Personalization, Display Ads Personalization, Social Media Personalization, E-Mail Personalization, And Others), By Technology (Machine Learning, Deep Learning, And Natural Language Processing), By Application (Travel, Retail, Media & Entertainment, And Others) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035.

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    Artificial Intelligence based Personalization Market Summary

    As per MRFR analysis, the Artificial Intelligence Based Personalization Market Size was estimated at 484.08 USD Billion in 2024. The Artificial Intelligence Based Personalization industry is projected to grow from 507.33 USD Billion in 2025 to 810.93 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 4.8 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    <p>The Artificial Intelligence Based Personalization Market is experiencing robust growth driven by technological advancements and evolving consumer expectations.</p>

    • North America remains the largest market for AI-based personalization, driven by high adoption rates of advanced technologies.
    • Asia-Pacific is emerging as the fastest-growing region, fueled by increasing digitalization and e-commerce expansion.
    • Website personalization continues to dominate the market, while email personalization is rapidly gaining traction as a key growth segment.
    • Rising demand for personalized customer experiences and advancements in machine learning algorithms are pivotal drivers of market growth.

    Market Size & Forecast

    2024 Market Size 484.08 (USD Billion)
    2035 Market Size 810.93 (USD Billion)
    CAGR (2025 - 2035) 4.8%

    Major Players

    Amazon (US), Google (US), Microsoft (US), IBM (US), Salesforce (US), Adobe (US), SAP (DE), Oracle (US), Alibaba (CN)

    Artificial Intelligence based Personalization Market Trends

    The Artificial Intelligence Based Personalization Market is currently experiencing a transformative phase, characterized by the integration of advanced algorithms and machine learning techniques. This evolution enables businesses to tailor their offerings to individual consumer preferences, thereby enhancing user engagement and satisfaction. Companies across various sectors, including retail, healthcare, and entertainment, are increasingly adopting AI-driven personalization strategies to create unique customer experiences. As a result, the market is witnessing a surge in demand for solutions that leverage data analytics and predictive modeling to anticipate consumer behavior and preferences. Moreover, the growing emphasis on customer-centric approaches is propelling the development of innovative technologies within the Artificial Intelligence Based Personalization Market. Organizations are investing in sophisticated tools that facilitate real-time data processing and analysis, allowing for dynamic adjustments to marketing strategies. This trend indicates a shift towards more responsive and adaptive business models, where personalization is not merely an option but a necessity for maintaining competitive advantage. As the market continues to evolve, it appears poised for further growth, driven by advancements in AI capabilities and an increasing recognition of the value of personalized experiences in fostering customer loyalty and retention.

    Increased Adoption of AI Technologies

    Organizations are increasingly integrating AI technologies into their operations to enhance personalization efforts. This trend reflects a broader recognition of the potential benefits that AI can bring, such as improved customer insights and more effective targeting strategies.

    Focus on Data Privacy and Ethics

    As personalization becomes more prevalent, there is a growing emphasis on data privacy and ethical considerations. Companies are striving to balance the need for personalized experiences with the responsibility to protect consumer data, leading to the development of more transparent practices.

    Emergence of Multi-Channel Personalization

    The Artificial Intelligence Based Personalization Market is witnessing a shift towards multi-channel strategies, where businesses aim to provide a seamless and consistent experience across various platforms. This approach enhances customer engagement and fosters brand loyalty.

    The integration of artificial intelligence in personalization strategies is poised to reshape consumer engagement, enhancing the relevance of interactions across various sectors.

    U.S. Department of Commerce

    Artificial Intelligence based Personalization Market Drivers

    Integration of AI with Big Data Analytics

    The integration of AI with big data analytics is a pivotal driver in the Artificial Intelligence Based Personalization Market. As organizations accumulate vast amounts of data, the need for effective analysis becomes paramount. AI technologies can sift through this data to identify patterns and trends, enabling businesses to tailor their offerings to meet specific customer needs. Reports indicate that companies leveraging big data analytics alongside AI can achieve up to a 15 percent increase in sales. This synergy not only enhances the personalization of marketing strategies but also optimizes operational efficiency, making it a crucial aspect for companies aiming to remain competitive.

    Advancements in Machine Learning Algorithms

    The Artificial Intelligence Based Personalization Market is significantly influenced by advancements in machine learning algorithms. These innovations enable more sophisticated data analysis and predictive modeling, allowing businesses to better understand consumer behavior. Enhanced algorithms can process vast amounts of data in real-time, leading to more accurate personalization strategies. For instance, the implementation of deep learning techniques has shown to improve recommendation systems, resulting in increased conversion rates. As machine learning continues to evolve, it is expected that the effectiveness of personalization efforts will improve, further driving the adoption of AI solutions across various sectors.

    Expansion of E-commerce and Digital Platforms

    The expansion of e-commerce and digital platforms is a significant driver in the Artificial Intelligence Based Personalization Market. As online shopping continues to grow, businesses are increasingly adopting AI technologies to enhance the shopping experience. Personalization in e-commerce, such as product recommendations and targeted marketing, has proven to increase sales and customer satisfaction. Data indicates that personalized product recommendations can lead to a 10 to 30 percent increase in sales. This trend underscores the necessity for businesses to implement AI-driven personalization strategies to remain competitive in the rapidly evolving digital marketplace.

    Growing Importance of Customer Retention Strategies

    In the Artificial Intelligence Based Personalization Market, the growing importance of customer retention strategies is becoming increasingly evident. Businesses recognize that retaining existing customers is often more cost-effective than acquiring new ones. AI-driven personalization plays a vital role in enhancing customer loyalty by providing tailored experiences that resonate with individual preferences. Studies suggest that a mere 5 percent increase in customer retention can lead to a profit increase of 25 to 95 percent. Consequently, organizations are investing in AI technologies that facilitate personalized communication and engagement, thereby fostering long-term relationships with their customers.

    Rising Demand for Personalized Customer Experiences

    The Artificial Intelligence Based Personalization Market is witnessing a notable surge in demand for personalized customer experiences. As consumers increasingly expect tailored interactions, businesses are compelled to adopt AI-driven solutions that enhance engagement and satisfaction. According to recent data, approximately 80 percent of consumers are more likely to make a purchase when brands offer personalized experiences. This trend is driving companies to invest in AI technologies that analyze customer behavior and preferences, thereby enabling them to deliver customized content and recommendations. The ability to create unique experiences not only fosters customer loyalty but also enhances brand reputation, making personalization a critical focus for businesses aiming to thrive in a competitive landscape.

    Market Segment Insights

    By By Type: Website Personalization (Largest) vs. E-mail Personalization (Fastest-Growing)

    In the Artificial Intelligence Based Personalization Market, the distribution of market share among various types reveals website personalization as the largest segment. It holds a significant portion, driven by the increasing need for tailored user experiences on digital platforms. Following closely are display ads personalization and social media personalization, which also account for substantial shares, catering to businesses keen on maximizing engagement through targeted advertising. E-mail personalization, however, is gaining traction and capturing an expanding share of the market as organizations recognize the potential of personalized email campaigns to enhance customer relationships. Growth trends in this segment are largely influenced by advancements in artificial intelligence technologies that enable deeper insights into consumer behavior. As brands seek more effective ways to connect with their audiences, the demand for personalized experiences is surging, particularly through emerging channels such as e-mail personalization. The rise in smartphone usage and the increasing prevalence of data-driven marketing strategies are propelling these trends, with a notable shift toward automating personalization processes for enhanced efficiency and effectiveness.

    Website Personalization: Dominant vs. E-mail Personalization: Emerging

    Website personalization stands out as the dominant force within the Artificial Intelligence Based Personalization Market, primarily due to its ability to create unique user experiences by leveraging data analytics and machine learning. It plays a crucial role in improving customer engagement and retention by allowing businesses to deliver content that resonates with individual users. In contrast, e-mail personalization is emerging as a key player, capitalizing on the trend of targeted marketing. It offers businesses the ability to craft personalized emails that cater to the specific interests and behaviors of their customers. This shift towards more tailored email strategies is driven by the demand for improved communication effectiveness and the need to stand out in a crowded digital market.

    By By Technology: Machine Learning (Largest) vs. Deep Learning (Fastest-Growing)

    In the Artificial Intelligence Based Personalization Market, the most significant segment is Machine Learning, which accounts for the largest market share among various technological innovations. This dominance stems from its extensive application across diverse industries, where it provides robust solutions for data analysis, predictive modeling, and customer behavior understanding. Conversely, Deep Learning, while still growing, exhibits the fastest growth trend due to its capabilities in processing vast amounts of data and understanding complex patterns, enabling heightened personalization techniques. The growth of these technologies is driven by increasing data availability and advancements in computational power, which enhance their effectiveness. Moreover, businesses are increasingly recognizing the value of personalized experiences, leading to an uptick in AI implementation. Natural Language Processing also plays a crucial role, empowering systems to comprehend and interact using human language, fostering more immersive user experiences. As the market evolves, the synergy of these technologies will likely shape future personalization strategies significantly.

    Machine Learning: Dominant vs. Natural Language Processing: Emerging

    Machine Learning, as the dominant technology in the Artificial Intelligence Based Personalization Market, leverages statistical models to analyze data patterns and predict outcomes, fundamentally transforming how businesses interact with consumers. Its robust algorithms enable extensive automation and tailored recommendations, enhancing user engagement across platforms. On the other hand, Natural Language Processing (NLP) represents an emerging force within this domain, focusing on understanding and generating human language. NLP’s ability to analyze sentiments, automate customer service, and streamline communication reflects its growing relevance in developing personalized user experiences. Together, Machine Learning and NLP drive innovation in audience targeting and enhance the overall effectiveness of personalization strategies.

    By By Application: Travel (Largest) vs. Retail (Fastest-Growing)

    In the Artificial Intelligence Based Personalization Market, the application segments are distinctly differentiated with Travel holding the largest market share. The demand for personalized experiences in travel, enhanced by AI capabilities, allows companies to tailor offers based precisely on user preferences and behavior. Retail, while currently smaller in comparison, is rapidly gaining momentum as brands employ AI-driven personalization strategies to enhance customer engagement and drive sales, carving out significant market share. The growth trends in these segments are shaped by technological advancements and changing consumer expectations. In travel, AI enhances recommendation systems, dynamically optimizing user experiences, while retail sees substantial growth spurred by AI's ability to analyze consumer data, thereby fostering a more customized shopping journey. This synergy between technology and consumer needs is propelling both sectors forward in their pursuit of improved user engagement, ultimately transforming the market landscape.

    Travel: Dominant vs. Retail: Emerging

    The travel segment stands out as the dominant force in the Artificial Intelligence Based Personalization Market, driven by established travel agencies and online travel platforms utilizing AI to refine customer experiences. These entities are leveraging data analytics to offer personalized itineraries, recommendations, and promotions, ensuring travelers receive tailored experiences that meet their specific needs. Conversely, the retail segment is emerging rapidly, propelled by e-commerce platforms adopting AI tools to facilitate personalized marketing strategies. Retailers increasingly utilize technology to analyze customer buying behaviors, preferences, and trends, leading to targeted promotions and personalized shopping encounters. As both segments evolve, they showcase the transformative potential of AI, influencing how businesses engage with their customers and customize offerings, thus driving market dynamics.

    Get more detailed insights about Artificial Intelligence based Personalization Market

    Regional Insights

    By region, the study provides market insights into North America, Europe, Asia-Pacific, and Rest of the World. The North American Artificial Intelligence Personalization market area will dominate this market, owing to the occurrence of big data and AI technologies in the region. In addition, the various retailers and e-commerce companies use personalization solutions to develop their customer experience, which will boost market growth in this region.

    Further, the major countries studied in the market report are The US, Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Figure 3: ARTIFICIAL INTELLIGENCE BASED PERSONALIZATION MARKET SHARE BY REGION 2022 (USD Billion)

    GLOBAL ARTIFICIAL INTELLIGENCE BASED PERSONALIZATION MARKET SHARE BY REGION 2022

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Europe Artificial Intelligence Based Personalization market accounts for the second-largest market share due to the increasing investment in digitization. Further, the German Artificial Intelligence Based Personalization market held the largest market share, and the UK Artificial Intelligence Based Personalization market was the fastest-growing market in the European region

    The Asia-Pacific Artificial Intelligence Based Personalization Market is expected to grow at the fastest CAGR from 2023 to 2032 due to a high customer base and a rapidly-growing economy. Moreover, China's Artificial Intelligence Based Personalization market held the largest market share, and the Indian Artificial Intelligence Based Personalization market was the fastest growing market in the Asia-Pacific region.

    Key Players and Competitive Insights

    Leading market players are investing heavily in research and development in order to expand their product lines, which will help the Artificial Intelligence Based Personalization market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, Artificial Intelligence Based Personalization industry must offer cost-effective items.

    Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the global Artificial Intelligence Based Personalization industry to benefit clients and increase the market sector. In recent years, the Artificial Intelligence Based Personalization industry has offered some of the most significant advantages to customers. Major players in the Artificial Intelligence Based Personalization market, including Bounteous, Inc., Adobe Systems Inc., Accenture, Copyright Blueshift Labs, Inc., H2O.ai., Infinite Analytics, Amazon.com, Inc., Crownpeak Technology, Inc., Apple Inc., Alphabet Inc., and others, are attempting to increase market demand by investing in research and development operations.

    AMD is the global leader in high-performance and adaptive computing, powering the products and services that help solve the world's most pressing problems. Company innovations improve embedded, PC, gaming, and data center industries going forward. When AMD was first established in 1969 as a startup in Silicon Valley, it had dozens of workers who were enthusiastic about developing cutting-edge semiconductor devices. AMD has developed into a multinational corporation that is defining the current computing standard, achieving numerous firsts for the industry and significant technological advancements along the way.

    In June 2023, with the launch of the AMD Instinct MI 300 Series accelerator family, which features a first look at the AMD Instinct MI300X accelerator, AMD revealed its AI Platform plan. The accelerator is designed to support workloads in generative AI by training and inferring huge language models.

    Clarifai is a self-contained artificial intelligence firm specializing in computer vision, natural language processing, and audio recognition. Clarifai, one of the earliest deep learning platforms, was established in 2013 and offers an AI platform for unstructured text, audio, video, and image data. With regard to data exploration, data labeling, model training, assessment, and interference concerning picture, video, text, and audio data, its platform facilitates the entire AI lifecycles. Washington, DC, based company with workers across the US, Canada, Argentina, Estonia, and India Clarifai automatically recognizes and analyses pictures, videos, text, and audio using deep neural networks and machine learning.

    Users can incorporate AI technology into their products using on-premise solutions, mobile SDKs, and APIs, thanks to Clarifai. In July 2022, According to Clarifai, A free service called "Clarifai Community" will be available for everyone to share, build, and utilize the World's AI. Additionally, it revealed the creation of the "AI Lake" product category, which gathers and centralizes all of an organization's AI resources and provides mechanisms for cross-organization cooperation.

    Key Companies in the Artificial Intelligence based Personalization Market market include

    Industry Developments

    January 2023: Iris.ai announced that it had secured the EIC Accelerator Blended financing, which is EIC's flagship startup investment program. The funding consists of investments from the European Investment Grant and the EIC totaling up to €12 million, in addition to a grant of €2.4 million.

    April 2023: H20.ai and Geo Technologies, a Japan-based supplier of map data and position information solutions for car navigation systems, established a strategic alliance. The business has developed an AI-powered platform that uses onboard camera footage to assess pavement safety, utilizing H20.ai's H2O AI Cloud.

    June 2023: IBM announced that The All England Lawn Tennis Club would be its partner for the 2023 Wimbledon Championship. During the competition, the business will use IBM Watsonx's generative AI technology to provide commentary for video highlights.

    Future Outlook

    Artificial Intelligence based Personalization Market Future Outlook

    The Artificial Intelligence Based Personalization Market is projected to grow at a 4.80% CAGR from 2025 to 2035, driven by advancements in machine learning, data analytics, and consumer demand for tailored experiences.

    New opportunities lie in:

    • Develop AI-driven tools for real-time customer behavior analysis to enhance personalization strategies. Leverage predictive analytics to optimize marketing campaigns and improve customer engagement. Create partnerships with e-commerce platforms to integrate personalized recommendations seamlessly.

    By 2035, the market is expected to reach a robust position, reflecting substantial growth and innovation.

    Market Segmentation

    Outlook

    • Machine Learning
    • Deep Learning
    • Natural Language Processing

    Artificial Intelligence Based Personalization Type Outlook

    • Website Personalization
    • Display Ads Personalization
    • Social Media Personalization
    • E-mail Personalization
    • Others

    Artificial Intelligence Based Personalization Regional Outlook

    • {""=>["US"
    • "Canada"]}
    • {""=>["Germany"
    • "France"
    • "UK"
    • "Italy"
    • "Spain"
    • "Rest of Europe"]}
    • {""=>["China"
    • "Japan"
    • "India"
    • "Australia"
    • "South Korea"
    • "Rest of Asia-Pacific"]}
    • {""=>["Middle East"
    • "Africa"
    • "Latin America"]}

    Artificial Intelligence Based Personalized Application Outlook

    • Travel
    • Retail
    • Media & Entertainment
    • Others

    Artificial Intelligence Based Personalization Technology Outlook

    • Machine Learning
    • Deep Learning
    • Natural Language Processing

    Report Scope

    Report Attribute/MetricDetails
    Market Size 2024484.80 (USD Billion)
    Market Size 2025507.32 (USD Billion)
    Market Size 2035810.93 (USD Billion)
    Compound Annual Growth Rate (CAGR)4.80% (2025 - 2035)
    Report CoverageRevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2023
    Market Forecast UnitsUSD Billion
    Segments CoveredType, Technology, Application, and Region
    Geographies CoveredNorth America, Europe, Asia Pacific, and the Rest of the World
    Countries CoveredThe US, Canada, Germany, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled Bounteous, Inc., Adobe Systems Inc., Accenture, Copyright Blueshift Labs, Inc., H2O.ai., Infinite Analytics, Amazon.com, Inc., Crownpeak Technology, Inc., Apple Inc., Alphabet Inc.
    Key Market OpportunitiesInvestment in new industriesDeveloping new products
    Key Market DynamicsIncrease unsubscribed rate for mass marketingRising customer data generation

    Market Highlights

    Author
    Swapnil Palwe
    Team Lead - Research

    With a technical background as Bachelor's in Mechanical Engineering, with MBA in Operations Management , Swapnil has 6+ years of experience in market research, consulting and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the Automotive/A&D domain. Swapnil has worked on major projects in verticals such as Aerospace & Defense, Automotive and many other domain projects. He has worked on projects for fortune 500 companies' syndicate and consulting projects along with several government projects.

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    FAQs

    How much is the Artificial Intelligence Based Personalization market?

    The global Artificial Intelligence Based Personalization market size was valued at USD 484.80 Billion in 2024.

    What is the growth rate of the Artificial Intelligence Based Personalization market?

    The global market is projected to grow at a CAGR of 4.80% during the forecast period, 2025-2034.

    Which region held the largest market share in the Artificial Intelligence Based Personalization market?

    North America had the largest share in the global market

    Who are the key players in the Artificial Intelligence Based Personalization market?

    The key players in the market are Bounteous, Inc., Adobe Systems Inc., Accenture, Copyright Blueshift Labs, Inc., H2O.ai., Infinite Analytics, Amazon.com, Inc., Crownpeak Technology, Inc., Apple Inc., Alphabet Inc.

    Which technology led the Artificial Intelligence Based Personalization market?

    The machine learning category dominated the market in 2024.

    Which application had the largest market share in the Artificial Intelligence Based Personalization market?

    The retail had the largest share in the global market.

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