US Retail Automation Market

The US Retail Automation market segmentation, based on product type includes Manned POS Terminal and Unattended Terminals. The manned POS terminal segment dominated the market mostly ascribed to the ongoing significance of individualized customer care, intricate transactions, and the necessity of human support in specific retail situations. For a smooth and customer-focused retail experience, human interaction at point-of-sale (POS) terminals is still vital, even in the face of more automated technology.

The US Retail Automation market segmentation, based on market, includes Organized Market and Unorganized Market. The organized market category generated the most income because of the growing need for efficiency, better customer experiences, and the widespread use of technologies by retailers worldwide, such as RFID, POS systems, and inventory management solutions. The reason for this rise is the emphasis on supply chain optimization and operational efficiency.

Figure 1: US Retail Automation Market, by Market, 2022 & 2032 (USD Billion)

The US Retail Automation market segmentation, based on industry, includes FMCG, Health and Personal Care, Apparel and Footwear, Hospitality, Consumer Electronics, Travel and Logistics, Oil & Gas, and Others. The hospitality category generated the most income propelled by the need for improved client experiences, effective supply chain management, and streamlined operations. Process optimization in this market has been greatly aided by the integration of automation technologies, such as automated inventory management, AI-driven analytics, and RFID monitoring.

The increased adoption of automation technology by key companies like Amazon and Walmart is expected to fuel the retail automation industry in the United States. The shifting inclinations of consumers have a major role in the adoption. 88% of American adults, according to a Digimarc study, prefer quicker checkout choices over lengthy wait times. Large regional businesses have paid attention to these grievances and have modified their checkout procedures to make them quick and simple. Moreover, retailers have reduced the time needed to complete transactions by implementing single or multiple payment options.

Additionally, by providing sales representatives with mobile point of sale (mPOS) devices, many traditional POS terminals were no longer required, freeing up valuable real estate in terms of both the time it took to process payments and the location of the payment processing. For instance, Rebecca Minkoff's SoHo location uses mPOS devices as self-checkout stations so that patrons who want to handle every aspect of their shopping experience themselves can complete transactions without help from store employees.