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Asia Pacific Retail Automation Market Research Report: Information By Product Type (Point-of-Sale Systems Requiring Manual Intervention, Unattended Terminals), By Product (Barcode Reader, Weighing Scale, Currency Counter, Bill Printer, Cash Register, Card Reader, Kiosks, Self-Checkout Systems, Others), By End-user Application (Food/Non-Food, Transportation and Logistics, Oil and Gas, Health and Personal Care, Hospitality, Others) – and Asia Pacific Market Forecast Till 2032.


ID: MRFR/ICT/12372-HCR | 128 Pages | Author: Aarti Dhapte| December 2024

Retail Automation Market Overview



Asia Pacific Retail Automation Market Size was valued at USD 5.5 Billion in 2022. The retail automation market industry is projected to grow from USD 6.05 Billion in 2023 to USD 13.075 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 10.10% during the forecast period (2023 - 2032). The rising need for sophisticated automated systems in retail throughout Asia Pacific is a main market driver propelling the growth of the retail automation industry. Its many advantages—including accuracy, affordability, high-caliber performance, and speed—have expedited industry growth.


Figure1: Asia Pacific Retail Automation Market, 2018 - 2032 (USD Billion)


Asia Pacific Retail Automation Market Overview1


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Retail Automation Market Trends


Growing demand for handheld barcode readers and scanners to accelerate market growth


One of the major trends in the Asia Pacific retail automation market is the rising demand for handheld barcode readers and scanners across a variety of business verticals, such as transportation and logistics, warehousing, healthcare, hospitality, oil and gas, etc. Handheld barcode readers/scanners, for example, make inventory management and asset tracking easier. Because they are portable and light, handheld barcode readers and scanners are perfect for end users such as warehouses who need to cover wide regions. Additionally, the cost of portable barcode readers is lower than that of stationary barcode readers and scanners. Handheld barcode readers and scanners are being adopted by a number of retailing companies, including Tesco, Carrefour, Metro, and Wal-Mart Stores. Due to its portability, handheld barcode readers and scanners can read and scan both two- and one-dimensional barcodes. Because of the device, businesses can save money on maintenance. Even small businesses may easily adopt and upgrade to a modern asset and inventory management system because of the device's low cost. Furthermore, iOS or Android-based mobile devices, including tablets, smartphones, and laptops, can now be easily connected to portable barcode readers and scanners. This enables the gadget to scan and store real-time data, which facilitates data management.


The rise of e-commerce has made delivery rivalry amongst these businesses more intense. The increasing use of e-commerce automation, which does things like standardize visual merchandising, manage high-risk orders, track and report more easily, and automatically classify customers for marketing purposes, will therefore be a big factor in the market's growth in the upcoming years. Additionally, because e-commerce solutions simplify business operations and distribution networks and create opportunities for profitable new revenue streams, retailers are becoming more demanding when it comes to automation. Digital stock level and inventory status tracking, as well as change notifications, are made possible by the inventory and order management systems provided by e-commerce automation solutions. Because of this, inventory management goes more quickly and the retail industry never experiences a shortage of inventory. Therefore, it is anticipated that over the projected period, the retail automation market will rise as a result of the globalization of e-commerce operations. Thus, driving the retail automation market revenue.


Retail Automation Market Segment Insights


Retail Automation Product Type Insights


The Asia Pacific Retail Automation market segmentation, based on product type includes Point-of-Sale Systems Requiring Manual Intervention and Unattended Terminals. The point-of-sale systems requiring manual intervention category led the market in 2022 impacted by elements such as product complexity, distinct client contacts, or particular industry requirements. Additionally, the survival of manual involvement in some Point-of-Sale systems within the retail automation market may be attributed to factors like the integration of cutting-edge technologies, the requirement for customization, or specialized markets.


Figure 1: Asia Pacific Retail Automation Market, by Product Type, 2022 & 2032 (USD Billion)


Asia Pacific Retail Automation Market, by Product Type, 2022 & 2032 (USD Billion)


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Retail Automation Product Insights


The Asia Pacific Retail Automation market segmentation, based on product, includes Barcode Reader, Weighing Scale, Currency Counter, Bill Printer, Cash Register, Card Reader, Kiosks, Self-Checkout Systems, and Others. The barcode reader category generated the most income because of the growing need for improved operational accuracy, expedited checkout processes, and effective inventory management in retail settings. Rapid and precise data collection is made possible by this technology, which enhances customer satisfaction and overall operational effectiveness. The continued trend of automation in retail is probably going to encourage more people to use barcode readers, which will help the market as a whole grow.


Retail Automation End-user Application Insights


The Asia Pacific Retail Automation market segmentation, based on end-user application, includes Food/Non-Food, Oil and Gas, Transportation and Logistics, Health and Personal Care, Hospitality, and Others. The transportation and logistics category generated the most income because of the growing need for effective supply chain management. Automation technologies save costs and increase customer satisfaction by optimizing workflows, enhancing inventory control, and improving overall logistics. This expansion has been further fueled by the integration of cutting-edge technologies like IoT, RFID, and AI, which enable real-time visibility and data-driven decision-making in the transportation and logistics sector within retail automation.


Retail Automation Country Insights


During the course of the projection period, the Asia-Pacific area is increasing at a notable rate. The retail business has a significant opportunity to realize new levels of productivity throughout its whole value chain due to the increasing number of connected devices and the IoT. In terms of sophisticated applications, China's smart warehouse market has grown significantly. China is one of the countries that uses industrial robots the most, and demand for these machines is only growing. In addition, the requirement to develop distinctive and captivating in-store experiences along with an increase in grocery sales via e-commerce platforms are anticipated to fuel the market's expansion in Asia-Pacific. Furthermore, automation adoption in this region is predicted to increase due to the swift and comprehensive disruptions of retail business models brought about by innovative ideas and rapid technical improvements.


Figure 2: ASIA PACIFIC RETAIL AUTOMATION MARKET SHARE BY REGION 2022 (USD Billion)


ASIA PACIFIC RETAIL AUTOMATION MARKET SHARE BY REGION 2022 (USD Billion)


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Retail Automation Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development in order to expand their product lines, which will help the retail automation market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, retail automation industry must offer cost-effective items.


Major players in the retail automation market are attempting to increase market demand by investing in research and development operations includes Datalogic S.p.A., Diebold Nixdorf, Fiserv, Inc., Fujitsu Limited, Honeywell International Inc., KUKA AG, NCR Corporation, Seiko Epson Corporation, Toshiba Global Commerce Solutions, and Zebra Technologies.


Key Companies in the retail automation market include



Retail Automation Industry Developments


In April 2024, Sodexo and Automated Retail Technologies (ART) formed a deal to install numerous advanced hot meal robotic kiosks in Sodexo-served facilities around the United States. The relationship between Sodexo and ART combines Sodexo's global leadership with ART's advancements in robotics and AI. This collaboration aims to set new standards in the automated dining industry and revolutionize hot food robotic technology. Sodexo's exceptional reputation for delivering high-quality services and unwavering dedication to client satisfaction make them an ideal partner. ART's state-of-the-art technology offers more than just convenience. It includes features like automated operations, advanced analytics using machine learning algorithms, and round-the-clock food service delivery, providing unmatched value to end users.


In September 2023, IntelePeer, a prominent company that offers communication automation solutions powered by artificial intelligence, introduces its SmartOffice solution. This solution will allow regional offices and retail stores to improve the customer experience at a local level, while also increasing operational efficiency and cost-effectiveness. By utilizing artificial intelligence and analytics, SmartOffice will facilitate the efficient management and resolution of client interactions, eliminating the need for human involvement. This will result in cost reduction and enhanced worker efficiency. SmartOffice enables offices to achieve more return on investment (ROI) by ensuring predictable expenditure, minimizing front-office expenses, and enhancing staff productivity. The solution enhances efficiency by seamlessly integrating with the organization to access contextual information, hence minimizing the need for information searches. It also facilitates continuous and comprehensive interactions, and automates repetitive processes on both mobile and desktop platforms.


Retail Automation Market Segmentation


Retail Automation Product Type Outlook




  • Point-of-Sale Systems Requiring Manual Intervention




  • Unattended Terminals




Retail Automation Product Outlook




  • Barcode Reader




  • Weighing Scale




  • Currency Counter




  • Bill Printer




  • Cash Register




  • Card Reader




  • Kiosks




  • Self-Checkout Systems




  • Others




Retail Automation End-user Application Outlook




  • Food/Non-Food




  • Oil and Gas




  • Transportation and Logistics




  • Health and Personal Care




  • Hospitality




  • Others




Retail Automation Regional Outlook




  • Asia-Pacific



    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Indonesia




    • Thailand




    • Vietnam




    • Malaysia




    • Singapore




    • Rest of Asia-Pacific






Report Attribute/Metric Details
Market Size 2022 USD 5.5 Billion
Market Size 2023 USD 6.05 Billion
Market Size 2032 USD 13.075 Billion
Compound Annual Growth Rate (CAGR) 10.10% (2023-2032)
Base Year 2022
Market Forecast Period 2023-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Product Type, Product, End-user Application, and Region
Region Covered Asia Pacific
Countries Covered China, Japan, India, Australia, South Korea, Indonesia, Thailand, Vietnam, Malaysia, Singapore, and Rest of Asia-Pacific
Key Companies Profiled Datalogic S.p.A., Diebold Nixdorf, Fiserv, Inc., Fujitsu Limited, Honeywell International Inc., KUKA AG, NCR Corporation, Seiko Epson Corporation, Toshiba Global Commerce Solutions, and Zebra Technologies
Key Market Opportunities Advancement of IoT and globalization of e-commerce
Key Market Dynamics Growing use of digitalization in the retail industry Rising use of real-time data and analytics combined with technological advances


Frequently Asked Questions (FAQ) :

The Asia Pacific Retail Automation market size was valued at USD 5.5 Billion in 2022.

The market is projected to grow at a CAGR of 10.10% during the forecast period, 2023-2032.

The key players in the market are Datalogic S.p.A., Diebold Nixdorf, Fiserv, Inc., Fujitsu Limited, Honeywell International Inc., KUKA AG, NCR Corporation, Seiko Epson Corporation, Toshiba Global Commerce Solutions, and Zebra Technologies.

The Point-of-Sale Systems Requiring Manual Intervention category dominated the market in 2022.

The Barcode Reader category had the largest share in the market.

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