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Service Robotics Market Share

ID: MRFR//1804-HCR | 110 Pages | Author: Aarti Dhapte| December 2024

One popular strategy is differentiation: companies try to make their products or services unique in some way. This can take the form of tailor-made features, cutting edge functions or custom applications for service robots. Companies strive to distinguish their offerings in order that they may dominate a unique market segment and become tougher competitors who take up more of the market.
Pricing tactics is another important strategy. Other companies choose a cost-leadership strategy, creating service robots at competitive prices that allow them to expand their market share mainly through low price. On the other hand, premium pricing strategies aim at a small market which values advanced features and is willing to pay more for better quality. Finding the right balance between price and perceived value is essential to companies if they are going to get their market share positioning optimized.
A strategy for expanding the customer base within existing markets is market penetration. With this approach, companies seek to increase their market share through more customers served with existing products or services. This may include aggressive marketing campaigns or advertising, promotional activities, and partnerships to increase visibility. In industries where there is room for expansion within the existing market, market penetration has particular importance.
Service robotics is an industry in which market share positioning depends heavily on innovation. A company that puts its money into research and development to create innovative technologies or solutions acquires a competitive edge. Ongoing innovation helps attract those customers who want the best and most advanced service robots on offer as well, while also putting companies in a good position to maintain market share.
Customer-centered strategies aim to understand and satisfy the actual needs of customers. This involves using service robots consistent with customer preferences, providing excellent aftersales care and actively seeking out feedback from customers to allow for continuous improvement. If companies can focus on customer satisfaction they will create brand loyalty, repeat business and positive word-of-mouth. This provides solid foundations for a market share base.

Covered Aspects:

Report Attribute/Metric Details
Base Year For Estimation 2021
Historical Data 2018 & 2020
Forecast Period 2022-2030
Growth Rate 15.00% (2022-2030)

Global Service Robotics Market Overview:


The service robotics market size was valued at USD 34.12 billion in 2024. The service robotics industry is projected to grow from USD 239.23 Billion in 2025 to USD 138.04 billion by 2034, exhibiting a compound annual growth rate (CAGR) of 15.0% during the forecast period (2025 - 2034). Increasing acceptance of robots for new applications offering high returns on investment and increasing utilization of IoT in the robots for cost-efficient analytical maintenance are the key market drivers expanding the market growth. 


Service Robotics Market


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Service Robotics Market Trends




  • Availability of affordable service robotics to boost the market growth




Due to the advances in artificial intelligence chips, edge, and the establishment of 5G in telecom services are expected to provide a boost to the service robotics. The professional service robotics will Heather greater improvement due to these developments. Professional service robotics would show huge performance with a lesser utilization of power. The prominent market players are also trying to deliver a technological breakthrough to deliver enhanced, integrated and comprehensive designs for various robotic solutions. Qualcomm provided the world's first 5G and artificial intelligence-based platform. It was for the use of professional service applications and industrial service applications.


Further, the cost of making service robotics has decreased significantly due to rapid technological advancements and the rise in the production of robots. Over the past 30 years, the average price of a robot has decreased by half in real terms and even further compared to labor costs. Furthermore, owing to the rising demand for service robotics from emerging economies, it is anticipated that the production of robots will shift to low-cost regions, further reducing manufacturing costs. In addition, An IoT-based solution allows storing terabytes of data and parallelly running machine learning (ML) algorithms on several computers to forecast possible hazards and identify when industrial equipment is likely to fail, thereby assisting in predictive maintenance. Data from various sensors in a robot, such as heat and voltage sensors, are gathered on the cloud, and the data is analyzed with ML algorithms. ML algorithms are applied to reveal hidden correlations in datasets and detect abnormal data patterns.


Additionally, the adoption rate of service robots is anticipated to augment due to high labor costs, shortage of skilled workforce, growing demand for automation in both professional and personal sectors, and rising awareness regarding the benefits of service robots. Registering the widening of application areas, key companies are investing extensively in research and development. This, in turn, enhanced the service robotics market CAGR across the globe in recent years.


However, Service robotics are gaining traction due growing demand for automated solutions across several professional sectors. The service robotics are further integrated with advanced technologies such as artificial intelligence (AI). These integrations are enhancing the efficiency and capability of service robotics. Improving trends in robotics increased productivity and improved the economic conditions of developing nations due to the utilization of robotics. Service robotics are also anticipated to create tremendous opportunities in many industrial sectors in underdeveloped economies and expand the growth of the service robotics market revenue.


Service Robotics Market Segment Insights:


Service Robotics Type Insights


The service robotics market segmentation, based on type, includes domestic and professional. The professional segment held the majority share in 2021 of the service robotics market revenue. This is primarily due to the increasing demand for service robotics in many industries like logistics, defense, construction and medical there is good growth in the market. However, domestic is the fastest-growing category over the forecast period. Personal robotics are utilized in the residential sector. To assist in the education of individuals in home settings is an increasing trend across the globe. These personal robotics are also extremely utilized for lawn mowing, pool cleaning, vacuum, floor cleaning and entertainment to enhance the market growth.


Figure 1: Service Robotics Market, by Type, 2021 & 2030 (USD Million)Service Robotics Market, by Type, 2021 & 2030


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Service Robotics End-User Insights


The service robotics market data has been bifurcated by end-user into healthcare, defense, electronics, automotive, transportation, and construction. The automotive segment dominated the market in 2021 and is projected to be the faster-growing segment during the forecast period, 2022-2030. This is due to the increased automation in this field service robotics are used to move and store goods which helps in saving time and provides efficient functioning. However, construction is the fastest-growing category over the forecast period due to the increasing number of residential projects and commercial projects around the globe, there is a huge demand for service robotics in the construction and demolition segment.


Service Robotics Regional Insights


By Region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. The North America service robotics market accounted for USD 8.56 billion in 2021 and is expected to exhibit a significant CAGR growth during the study period. This is attributed to the growing acceptance of surgical robots by hospitals, suitable investment scenarios for the research on assistive technologies, and the accessibility of scientifically advanced service robotics will further boost the growth of the market in the region.


Further, the major countries studied in the market report are: The U.S, Canada, Germany, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: SERVICE ROBOTICS MARKET SHARE BY REGION 2021 (%)SERVICE ROBOTICS MARKET SHARE BY REGION 2021


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Europe service robotics market accounts for the second-largest market share due to increasing demand for personal robotics and professional robotics in several countries of this region. A huge number of market players are situated in this region. Further, the Germany service robotics market held the largest market share, and the UK service robotics market was the fastest-growing market in the European region.


The Asia-Pacific service robotics Market is expected to grow at the fastest CAGR from 2022 to 2030. This is due to the increasing adoption of service robotics in this region in the research and development activities in the industrial robot sector. The government in the Asia Pacific region or increasing investments in robotics, artificial intelligence, automation and other technologies. Moreover, China service robotics market held the largest market share, and the India service robotics market was the fastest-growing market in the Asia-Pacific region.


Service Robotics Key Market Players & Competitive Insights


Major market players are spending a lot of money on R&D to increase their product lines, which will help the service robotics market grow even more. Market players are also taking a range of strategic initiatives to grow their worldwide footprint, with key market developments such as new product introduction, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations. Competitors in the service robotics industry must offer cost-effective items to expand and survive in an increasingly competitive and rising market environment.


One of the primary business strategies adopted by manufacturers in the service robotics industry to benefit clients and expand the market sector is to manufacture locally to reduce operating costs. The service robotics industry has provided technologies with some of the most significant benefits in recent years. The service robotics market major player such as Parrot Drones SAS, GeckoSystems Intl. Corp., KUKA AG, and others are working on expanding the market demand by investing in research and development activities.


Intuitive Surgical Inc (Intuitive Surgical) provides robotic-assisted minimally invasive surgery (MIS) devices. Its portfolio encompasses da Vinci Surgical Systems, InSite and Firefly Fluorescence imaging systems (Firefly), Ion endoluminal systems, instruments and accessories and training technologies. In February 2020, Intuitive Surgical acquired Orpheus Medical to expand its integrated informatics platform. Orpheus Medical provides hospitals with information technology connections and expertise in processing and archiving surgical videos easily.


Also, Ricoh Company, Ltd. manufactures and markets office automation equipment, electronic devices, and photographic instruments. The Company's diverse product line includes facsimiles, image scanners, printers, digital cameras, personal computers, and a full range of analog, digital, and color copiers. In February 2022, Ricoh acquired Axon Ivy AG as a part of its strategic investment with an objective to expand its digital process automation capabilities.


Key Companies in the Service Robotics market include




  • GeckoSystems Intl. Corp. (USUS.)




  • Honda Motor Co. Ltd. (Japan)




  • Adept Technology Inc. (USUS.)




  • KUKA AG (Germany)




  • iRobot Corporation (USUS.)




  • Kongsberg Maritime AS (Norway)




  • DJI (China)




  • Knightscope, Inc.




  • SoftBank Robotics




  • Intuitive Surgical Inc. (USUS.)




  • Parrot SA (France)




  • Grumman Corporation (USUS.)




  • Fujitsu Frontech Limited (Japan)




  • LGLG Electronics Inc. (South Korea), among others




Service Robotics Industry Developments


In June 2024, On the other hand, Brick Hospitality, which is a San Diego-based hotel management company, started looking for alternatives to ease guest services. Hence, in June 2024, they decided to use robots throughout all their hotel chains. They are the first hotel management company to have integrated guest service robotics across their entire chain.


In April 2024, Pudu Robotics debuted the T300 in April 2024 which has opened the door to quicker customer service in the industrial sector. Due to its remarkable maneuverability, the Gummy Bear rocket would work effortlessly in cramped environments. In comparison to other devices, it is equipped with a unique go and map function that does not require internet access. It also includes IoT capabilities such as secure controlled access, relayed access command for lifts, and built-in lidar and depth cameras that provide wide-ranging geographical sight.


In 2023, The IFR publishes a report every year with updated information about many aspects of professional service robots. For instance, as of 2023, the US has a clear lead in the number of professional service robot manufacturers as compared to China and Germany, which are the next two countries in this regard. Interestingly, one of the trends that big nations like the US have been noticing is the emergence of many robotics startups that are able to displace or contest the big companies.


In September of 2022, Canadian robotics company Avidbots raised 70 million USD as part of Series C financing. The company specializes in autonomous robot cleaning & developed Neo 2, a robot designed for various commercial spaces, including warehouses, airports, and shopping malls, specifically for floor cleaning.


In September 2022, Temi Robotics partnered with Jacky's Business Solutions to present their latest version of Temi Robot (V3) at the Gitex event. The RaaS business model has enabled Temi Robotics to successfully launch the product across the Middle Eastern market as well.


September 2022: Avidbots, a robotics enterprise based in Canada, raised USD 70 million in the Series C funding round. The firm primarily develops autonomous cleaning robots and has built Neo 2, a robotic floor cleaner designed for commercial environments such as warehouses, airports, and shopping malls.


September 2022: Jacky's Business Solutions, a leading B2B technology solutions provider, announced a showcase of its latest iteration of Temi Robot (V3) at the Gitex event. The company launched this new personal assistance robot in the Middle East with Robot-as-a-service (RaaS) business model.


February 2022: Ricoh acquired Axon Ivy AG as a part of its strategic investment with an objective to expand its digital process automation capabilities.


Service Robotics Market Segmentation:


Service Robotics Type Outlook




  • Domestic




  • Professional




Service Robotics End User Outlook




  • Healthcare




  • Defense




  • Electronics




  • Automotive




  • Transportation




  • Construction




Service Robotics Regional Outlook




  • North America




    • US




    • Canada






  • Europe




    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe






  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





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