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The PC as a Service (PCaaS) market has witnessed significant growth and evolution in recent years, driven by a multitude of factors shaping consumer behavior and technological advancements. One of the prominent market trends is the increasing adoption of subscription-based models for PC procurement and management. This shift from traditional one-time purchases to subscription-based services offers businesses and consumers greater flexibility and scalability in accessing computing resources while also streamlining IT management and budgeting processes.
Moreover, the demand for PCaaS is propelled by the growing emphasis on remote work and the need for flexible, mobile computing solutions. With the rise of remote and hybrid work models, organizations are seeking agile IT solutions that can accommodate varying workforce needs and locations. PCaaS providers offer customizable packages tailored to the requirements of remote workforces, including hardware, software, security features, and support services, thereby enabling businesses to adapt to evolving work environments efficiently.
Another notable trend in the PCaaS market is the integration of cloud computing technologies. Cloud-based PCaaS solutions enable seamless access to computing resources from anywhere, anytime, leveraging the scalability and accessibility of cloud infrastructure. This integration facilitates centralized management, updates, and security enforcement across distributed computing environments, enhancing operational efficiency and reducing IT overhead costs for organizations.
Furthermore, the PCaaS market is witnessing a shift towards sustainability and environmental consciousness. As businesses and consumers become more aware of the environmental impact of electronic waste and energy consumption, there is a growing preference for eco-friendly computing solutions. PCaaS providers are responding to this trend by offering energy-efficient hardware options, recycling programs for old devices, and promoting circular economy principles through leasing and refurbishing initiatives.
Additionally, the convergence of PCaaS with emerging technologies such as artificial intelligence (AI), Internet of Things (IoT), and edge computing is reshaping the landscape of computing services. AI-powered analytics and automation tools are being integrated into PCaaS platforms to optimize resource allocation, predict maintenance needs, and enhance user experience. IoT-enabled devices are also being incorporated into PCaaS ecosystems to enable real-time monitoring, management, and security of connected endpoints, thereby enhancing operational visibility and control.
Moreover, the COVID-19 pandemic has accelerated the adoption of PCaaS solutions as businesses seek to adapt to remote work requirements and address the challenges posed by the global health crisis. The sudden shift to remote work has underscored the importance of flexible, scalable IT solutions that can support remote collaboration, communication, and productivity. PCaaS providers have responded by offering tailored solutions to meet the unique needs of remote workforces, including remote device management, virtual desktop infrastructure (VDI), and secure access solutions.
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Furthermore, the increasing complexity and sophistication of cyber threats are driving demand for integrated security features within PCaaS offerings. With cyber attacks becoming more frequent and sophisticated, organizations are prioritizing cybersecurity as a fundamental aspect of their IT strategy. PCaaS providers are incorporating advanced security features such as endpoint protection, encryption, and threat intelligence into their offerings to mitigate security risks and safeguard sensitive data.
Covered Aspects:
| Report Attribute/Metric | Details |
|---|---|
| Market Opportunities | Emerging PCaaS adoption in the education sector |
| Market Dynamics | Growing demands from SMEs owing to cost-benefits Increasing adoption of subscription-based models |
PC as a Service Market Highlights:
Personal Computer as a Service (PCaaS) Market Overview
The Personal Computer as a Service (PCaaS) Market Size was valued at USD 0.12 billion in 2021. The personal computer as a service (PCaaS) market industry is projected to grow from USD 0.17 Billion in 2022 to USD 2.28 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 44.53% during the forecast period (2022 - 2030). The Personal Computer as a Service (PCaaS) market has grown rapidly due to the increasing need for working in the most advanced technological environments in the IT and telecommunications sectors, as well as the growing demand of business organizations for operating expenses (OPEX) as opposed to capital expenditure (CAPEX).
Figure 1: Personal Computer as a Service (PCaaS) Market Overbiew, 2021 & 2030 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review
Personal Computer as a Service (PCaaS) Market Trends
Renewed focus on the managed service providers to drive market growth
The rapid expansion of managed service providers is driving the growth of the Personal Computer as a Service (PCaaS) market. In the last three years, the average monthly recurring rate (MRR) of half of the MSPs increased by more than 10%, according to the 2021 MSP Benchmark Survey Report. More than a quarter (28%) experienced average MRR growth of 6 to 10%. In terms of revenue growth, security (up 65%), cloud management (up 54%), infrastructure monitoring and management (up 52%), and desktop support (up 51%) were the services with the largest increases in 2020. Surprisingly, the managed service providers' increased revenue from desktop infrastructure and support creates new market opportunities.
The preference of businesses for the operational expenditure model over the capital expenditure model, which allows the seller to increase revenue streams and foster strong customer engagement while removing the costly capital expenditure from the buyer's balance sheet and converting it to a manageable and predictable operational expense, is the main driver of the personal computer as a service market revenue. PC as a Service is extremely adaptable and scalable. The services can be tailored to the buyer's needs, driving industry growth.
Personal Computer as a Service (PCaaS) Market Segment Insights
Personal Computer as a Service (PCaaS) Organization Size Insights
The personal computer as a service (PCaaS) market segmentation, based on the services, includes SMEs and large enterprises. The SMEs segment held the majority share in 2021, contributing around ~65-67% to the personal computer as a service (PCaaS) market revenue. SMEs are anticipated to invest in PC as a Service owing to its low capital expenditure and affordability. PCaaS is highly adaptable and allows businesses to select the appropriate hardware. PCaaS provides great convenience with multiple cloud services for SMEs seeking PCaaS. It also provides a safe and secure platform for data storage and protection. As a result, SMEs will adopt PCaaS at a higher rate during the forecast period.
Figure 2: Personal Computer as a Service (PCaaS) Market by Deployment, 2021 & 2030 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Personal Computer as a Service (PCaaS) Component Insights
The personal computer as a service (PCaaS) market segmentation, based on the component, includes hardware and software. The software segment is expected to grow the fastest during the forecast period. Operating system/imaging, security programs, asset management, and other factory-installed software are all included in the PC as a Service offering. Companies in this space are addressing various independent software vendors (ISVs) to meet the needs of end-user customers. PC as Service subscriptions provide current software upgrades and maintenance at a low cost, allowing businesses to improve productivity and application security flaws.
Personal Computer as a Service (PCaaS) Vertical Insights
The personal computer as a service (PCaaS) market segmentation, based on the vertical, includes BFSI, government, education, healthcare & life science, and IT & telecommunication. In 2021, the IT & telecommunications segment had the highest market revenue share. The segment's growth is linked to increased awareness and a shift in the organization's preference toward the OPEX business model. PC as a Service provides proper hardware and software upgrades and maintenance, allowing businesses to reduce costs. It reduces burdens and helps to avoid technological obsolescence, ultimately increasing productivity. Companies operating in this sector face fierce market competition. The IT sector drives most digital transformation initiatives in terms of ownership and implementation. The primary disruptor of digital transformation is IT infrastructure. Mainframes gave way to servers, which gave way to networks, which gave way to cloud hosting, which gave way to hybrid environments. The increasing complexity of IT infrastructure necessitates improved PC lifecycle management solutions.
Personal Computer as a Service (PCaaS) Regional Insights
By Region, the study provides market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American personal computer as a service (PCaaS) market is expected to grow at a significant CAGR during the study period, accounting for USD 0.051 billion in 2021. This region's service providers, ranging from small businesses to multinational corporations, have extensive experience managing IT infrastructure and operations. The huge demand for PCs in various industries is an aggressive driving force substantiating the region's market growth. Furthermore, the region is also home to key players such as Dell EMC, Microsoft, and others. These companies are constantly investing in technological advancement through strategic alliances, R&D, and mergers & acquisitions, which has contributed to them establishing a stronger market position. This sector's service providers, which range from microbusinesses to corporations, have extensive experience managing IT infrastructure and keeping businesses running smoothly.
Moreover, the major countries covered in the market report include the United States, Germany, Canada, France, the United Kingdom, Italy, Spain, India, Japan, Australia, China, South Korea, and Brazil.
Figure 3: Personal Computer As A Service (Pcaas) Market Share By Region 2021 (%)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
The European personal computer as a service (PCaaS) market is the world's second-largest. According to a Twilio poll published in 2020, more than one-third of UK companies and decision-makers admit COVID-19 has prompted them to increase their digital transformation budgets significantly. This contributes to higher costs to meet an organization's expanding digital needs. The same justification motivates businesses to use PCaaS rather than buying computers and other hardware to save money. According to CyberCrew, even though 99% of UK citizens own a mobile device, smartphones will never replace desktop and laptop computers, as a typical computer can run more robust software than smartphones. Besides, with the region increasing emphasis on small businesses, the demand for personal computers as services is expected to increase. Further, the UK personal computer as a service (PCaaS) market held the largest market share. The German personal computer as a service (PCaaS) market was the fastest-growing market in the European region.
The Asia Pacific personal computer as a service (PCaaS) market is expected to grow at the fastest CAGR during the forecast period. The expansion of IT is one of the region's main drivers. Many customers are attracted to the PCaaS market by the affordability of personal computers as a service. As a result of investments made by numerous tech giants and other multinational corporations in developing countries, the personal computer (PC) as a service industry is expected to grow significantly in the Asia-Pacific region. Furthermore, the increased use of computers and other technology is expected to fuel the development of the personal computer (PC) as a service market in this region in the coming years. Moreover, China’s personal computer as a service (PCaaS) market held the largest market share. The Indian personal computer as a service (PCaaS) market was the fastest-growing market in Asia-Pacific.
Personal Computer as a Service (PCaaS) Key Market Players & Competitive Insights
The presence of some key players, including HP, Fujitsu, and AWS, has led to intense competition among the players in the PCaaS market. Their capacity to continuously innovate their products has given them a competitive edge over rivals. Moreover, significant investments in research and development, business alliances, and mergers and acquisitions have facilitated them to expand their market footprint.
Dell Inc is a technology company based in the United States. It creates, sells, repairs, and maintains computers, services, and products. Dell PC as a Service (PCaaS) streamlines PC management. It integrates hardware, software, full life cycle services, and financing into a single comprehensive solution. Dell Technologies and Microsoft expanded their partnership in April 2019 to address a broader range of customer needs and aid in accelerating digital transformations. The companies wanted to provide a fully native, supported & certified VMware cloud infrastructure on Microsoft Azure, so they worked together to make that happen. Furthermore, through cloud-based integration with Microsoft Intune and Azure Active Directory, joint Microsoft 365 & VMware Workspace ONE customers could manage Office 365 across devices.
CompuCom Systems collaborates with businesses across all industries to provide advanced technological solutions that assist their digital workplaces. In August 2020, CompuCom and Office Depot collaborated to offer small and mid-sized businesses a range of IT hardware and service options to support their remote workplaces. Companies with 50 to 1,500 users can take advantage of various services, such as remote IT support, on-site hardware & software repair, and environmentally friendly IT equipment disposal.
Key Companies in the personal computer as a service (PCaaS) market include
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HP Development Company (US)
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Microsoft Corporation (US)
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Dell Inc (US)
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Lenovo (Hong Kong)
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CompuCom Systems Inc (US)
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Capgemini (France)
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SHI International Corp. (US)
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Dimension Data (South Africa)
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Softcat PLC (UK)
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Avaya Inc (US)
Personal Computer as a Service (PCaaS) Industry Developments
April 2021: Lenovo's Intelligent Devices Group in North America has created a new device-as-a-service offering tailored to the needs of small and medium-sized businesses.
June 2019: HP and Xerox Corporation announced their expansion and agreed to collaborate in the Device as a Service market. This collaboration is intended to reach out to small and medium-sized businesses.
Personal Computer as a Service (PCaaS) Market Segmentation
Personal Computer as a Service (PCaaS) Organization Size Outlook
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SMEs
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Large Enterprises
Personal Computer as a Service (PCaaS) Component Outlook
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Hardware
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Software
Personal Computer as a Service (PCaaS) Vertical Outlook
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BFSI
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Government
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Education
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Healthcare & Life Science
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IT & Telecommunication
Personal Computer as a Service (PCaaS) Regional Outlook
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North America
- US
- Canada
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Europe- Germany
- France
- UK
- Italy
- Spain
- Rest of Europe
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Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Australia
- Rest of Asia-Pacific
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Rest of the World
- Middle East
- Africa
- Latin America
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