Managed Print Services MPS and Document Management Systems (DMS) Market Research Report: By Deployment Model (Cloud-Based, On-Premises), By Organization Size (Small and Medium-Sized Businesses (SMBs), Large Enterprises), By Vertical (Healthcare, Financial Services, Manufacturing, Education, Government), By Managed Service Types (Print Management, Document Management, Device Management, Security Management) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2032.

Managed Print Services MPS and Document Management Systems (DMS) Market Overview

As per MRFR analysis, the Managed Print Services MPS and Document Management Systems (DMS) Market Size was estimated at 52.27 (USD Billion) in 2022.

The Managed Print Services MPS and Document Management Systems (DMS) Market Industry is expected to grow from 55.15(USD Billion) in 2023 to 89.4 (USD Billion) by 2032. The Managed Print Services MPS and Document Management Systems (DMS) Market CAGR (growth rate) is expected to be around 5.51% during the forecast period (2024 - 2032).

Key Managed Print Services MPS and Document Management Systems (DMS) Market Trends Highlighted

The market of managed print services (MPS) and document management systems (DMS) has been rapidly changing due to the development of technology and increased demand for efficient document management solutions. Some major market drivers are cost optimization needs, adoption of cloud-based solutions, and increased awareness of data security.

In MPS, managed print service is provided to optimize the printing process, cut costs, and advanced document security. However, DMS digitalizes and centralizes document management systems for effective storage, retrieval, and sharing.

Recent trends have included artificial intelligence (AI) integration with MPS & DMS, including machine learning (ML). This integration improves workflow automation and predictive maintenance capabilities for document analytics workflows. In addition, the demand for flexible and accessible document management systems (DMSs) has risen following hybrid working models. 

Figure1: Managed Print Services MPS and Document Management Systems (DMS) Market, 2018 - 2032 (USD Billion)

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Managed Print Services MPS and Document Management Systems (DMS) Market Drivers

Digital transformation initiatives

Digital transformation is a major driver of growth for the Managed Print Services MPS And Document Management Systems DMS Market Industry. As more and more organizations adopt digital technologies, they are looking for ways to make their document management processes more efficient and effective. Managed print services and document management systems offer organizations a way to do this by providing them with a single platform for all their document-related needs.This can help organizations reduce costs, improve productivity, and enhance security. Examples of how digital transformation is driving growth for the Managed Print Services MPS And Document Management Systems DMS Market Industry The increasing adoption of cloud-based document management systems: Cloud-based document management systems offer a number of advantages over on-premises systems, including scalability, flexibility and cost-effectiveness.As more and more organizations adopt cloud-based solutions, the demand for managed print services and document management systems will continue to grow. The growing use of mobile devices: Mobile devices are becoming increasingly popular for accessing and managing documents. This is driving the demand for document management solutions that are mobile-friendly. Managed print services and document management systems can provide organizations with the tools they need to manage their documents securely and efficiently on mobile devices.The increasing importance of data security: Data security is a top concern for organizations of all sizes. Managed print services and document management systems can help organizations secure their data against unauthorized access, loss or theft. This is becoming increasingly important as more and more organizations adopt digital transformation initiatives and move their data to the cloud.

Rising demand for cost optimization

Another driver for the growth of the Managed Print Services MPS And Document Management Systems Market Industry is the rising demand for cost optimization. Nowadays, the majority of organizations seek possibilities to lower their operating costs. In turn, managed print services and document management systems can be extremely helpful in this case. On the one hand, they reduce the cost of printing, copying, scanning, and faxing for organizations.On the other hand, by using such forms of services, organizations may also benefit from improving the efficiency of their document management. Overall, such a situation can lead to additional cost savings. In more detail, the following are the specific examples of how the rising demand for cost optimization drives growth in the Managed Print Services MPS And Document Management Systems Market Industry: Increased popularity of managed print services.Managed print services provide organizations with a fixed monthly fee for all their printing needs. In such a way, they can avoid unexpected costs and budget better. Growing adoption of document management systems. Document management systems also charge organizations a monthly fee for their services. Moreover, using such systems, organizations receive a centralized platform for managing all their documents. As a result, the cost of storing, retrieving, and managing documents is also reduced, And the use of cloud-based solutions is increased.Cloud-based solutions allow organizations to use software and infrastructure on a pay-as-you-go basis. As a result, the companies avoid large upfront costs related to buying and maintaining hardware and software.

Growing awareness of environmental sustainability

The growing awareness of environmental sustainability is also driving growth in the Managed Print Services MPS and Document Management Systems (DMS) Market Industry. Organizations are increasingly looking for ways to reduce their environmental impact, and managed print services and document management systems can help them do this. By reducing the amount of paper they use, organizations can reduce their carbon footprint and help to protect the environment. Specific examples of how the growing awareness of environmental sustainability is driving growth in the Managed Print Services MPS and Document Management Systems (DMS) Market Industry. The increasing adoption of digital document management systems: Digital document management systems can help organizations to reduce their paper consumption by providing them with a paperless way to store, manage, and share documents.The growing popularity of managed print services: Managed print services can help organizations reduce their paper consumption by providing them with tools to track and control their printing. The increasing use of cloud-based solutions: Cloud-based solutions can help organizations reduce their paper consumption by providing them with access to software and infrastructure on a pay-as-you-go basis. This can help organizations avoid the need to purchase and maintain hardware and software, which can reduce their environmental impact.

Managed Print Services MPS and Document Management Systems (DMS) Market Segment Insight

Managed Print Services MPS and Document Management Systems (DMS) Market Deployment Model Insights

The Managed Print Services (MPS) and Document Management Systems (DMS) Market is segmented based on deployment model into cloud-based and on-premises. The cloud-based segment is expected to hold a significant market share over the forecast period due to the increasing adoption of cloud computing services. Cloud-based MPS and DMS solutions offer several advantages over on-premises solutions, such as scalability, flexibility, and cost-effectiveness. The cloud-based deployment model eliminates the need for organizations to invest in and maintain expensive hardware and software infrastructure.Additionally, cloud-based solutions provide organizations with access to the latest features and updates without the need for manual upgrades. The on-premises segment is expected to account for a smaller market share over the forecast period. On-premises MPS and DMS solutions are typically deployed within an organization's own data center or on-premises infrastructure. This deployment model provides organizations with greater control over their data and security. However, on-premises solutions can be more expensive and complex to manage than cloud-based solutions.The Managed Print Services MPS and Document Management Systems (DMS) Market revenue for the cloud-based segment is projected to grow from USD 22.4 billion in 2023 to USD 39.5 billion by 2032, at a CAGR of 6.7%. The on-premises segment is projected to grow from USD 18.5 billion in 2023 to USD 27.6 billion by 2032, at a CAGR of 4.9%. The growth of the cloud-based segment is attributed to the increasing adoption of cloud computing services by organizations of all sizes. Cloud-based MPS and DMS solutions offer several advantages over on-premises solutions, such as scalability, flexibility, and cost-effectiveness.The on-premises segment is expected to continue to grow but at a slower pace than the cloud-based segment. On-premises solutions are still preferred by organizations that require a high level of control over their data and security. 

Figure2: Managed Print Services MPS and Document Management Systems (DMS) Market, By Deployment Model, 2023 & 2032 (USD billion)

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Managed Print Services MPS and Document Management Systems (DMS) Market Organization Size Insights

The Managed Print Services MPS and Document Management Systems (DMS) Market is segmented into Small and Medium-Sized Businesses (SMBs) and Large Enterprises. In 2023, the SMB segment accounted for around 60% of the Managed Print Services MPS and Document Management Systems (DMS) Market revenue. The growth of the SMB segment is attributed to the increasing adoption of cloud-based MPS and DMS solutions by small and medium-sized businesses. These solutions are cost-effective and easy to deploy, making them ideal for SMBs with limited IT resources.The Large Enterprises segment is expected to grow at a CAGR of 4.5% during the forecast period. This growth is driven by the increasing demand for managed print services from large enterprises to improve efficiency, reduce costs, and enhance security. Large enterprises are also investing in document management systems to digitize their documents and improve collaboration.

Managed Print Services MPS and Document Management Systems (DMS) Market Vertical Insights

The Managed Print Services MPS and Document Management Systems (DMS) Market is segmented vertically into healthcare, financial services, manufacturing, education, and government. The Healthcare segment is expected to account for the largest share of the market, owing to the increasing adoption of electronic health records (EHRs) and the need for secure and efficient document management systems. The Financial Services segment is also expected to grow significantly as banks and other financial institutions increasingly invest in digital transformation initiatives.The Manufacturing segment is another key vertical, as manufacturers look to improve their operational efficiency and reduce costs. The education segment is also expected to grow as schools and universities adopt more digital learning materials and administrative processes. The Government segment is expected to grow at a steady pace as governments increasingly invest in IT infrastructure and services.

Managed Print Services MPS and Document Management Systems (DMS) Market Managed Service Types Insights

The Managed Print Services and Document Management Systems (MPS and DMS) market segmentation by managed service types offers a comprehensive analysis of the various services provided within the industry. Print Management services hold a significant market share, addressing the efficient management of printing devices, optimizing print processes, and reducing printing costs. Document Management services focus on organizing, storing, and retrieving electronic documents and are expected to witness substantial growth due to the increasing adoption of digital document management solutions.Device Management services ensure the optimal functioning of printing devices, including maintenance, repairs, and upgrades, and are crucial for maintaining a seamless printing infrastructure. Security Management services address data protection and compliance requirements, safeguarding sensitive information in both physical and digital forms. The integration of advanced technologies such as cloud computing and analytics in these services is driving market growth as businesses seek enhanced efficiency, cost optimization, and security in their document management processes.

Managed Print Services MPS and Document Management Systems (DMS) Market Regional Insights

The Regional segment of the Managed Print Services (MPS) and Document Management Systems (DMS) Market is segmented into North America, Europe, Asia Pacific (APAC), South America, and the Middle East and Africa (MEA). North America is expected to account for the largest share of the market in 2023, owing to the presence of a large number of established vendors and early adoption of advanced technologies. Europe is expected to follow North America, driven by the increasing demand for MPS and DMS solutions from various industries. APAC is projected to witness the highest growth rate during the forecast period due to the rising adoption of digital transformation initiatives and increasing awareness about the benefits of MPS and DMS solutions.South America and MEA are expected to contribute a smaller share to the overall market but are anticipated to experience steady growth in the coming years. 

Figure3: Managed Print Services MPS and Document Management Systems (DMS) Market, By Regional, 2023 & 2032 (USD billion)

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Managed Print Services MPS and Document Management Systems (DMS) Market Key Players And Competitive Insights

Major competitors in the MPS and DMS markets are attempting to outdo one another, whether through technological innovation, expanding their home markets or purchasing smaller participants. The most well-known companies involved in the management of printing and scanning solutions are investing significant amounts in research and design to distinguish DMS and MPS from their competitors. What is more, they are attempting to develop business alliances or acquire other organizations so as to enhance the scope of their operations. Increases in the number of companies providing Managed Print Services MPS and Document Management Systems DMS on the international market are driven by the increasingly widespread adoption of digital technology, security-sensitive business environments, and the purchase of affordable business services.Xerox provides top-quality services and products in the Document Management Systems DMS and Managed Print Services MPS market. The company is known for manufacturing high-quality printers, copiers, and other printing devices and for designing innovative software and MPS. As a result of investing significant resources in partnerships and the development of new products, Xerox provides competitive DMS and MPS. Another company that produces high-quality printers, copiers, and other imaging devices is Ricoh. These companies are highly competitive because they design new products to satisfy the needs of their customer base and because of their commitment to delivering significant value to their customers.

Key Companies in the Managed Print Services MPS and Document Management Systems (DMS) Market Include

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  Lexmark International Inc.

  
  


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  Samsung Electronics Co., Ltd.

  
  


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  HP Inc.

  
  


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  Kyocera Document Solutions Inc.

  
  


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  Xerox

  
  


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  Ricoh Company, Ltd.

  
  


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  Epson America Inc.

  
  


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  OceTechnologies GmbH Co. KG

  
  


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  Brother Industries, Ltd.

  
  


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  Sharp Corporation

  
  


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  Konica Minolta Inc.

  
  


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  Canon Inc.

  
  


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  Toshiba Tec Corporation

  
  


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  Pitney Bowes Inc.

  
  

Managed Print Services MPS and Document Management Systems (DMS) Market Industry Developments

The Managed Print Services (MPS) and Document Management Systems (DMS) market is projected to grow significantly in the coming years, driven by the increasing need for efficient document management and cost optimization. In 2023, the market was valued at USD 55.15 billion and is expected to reach USD 89.4 billion by 2032, exhibiting a CAGR of 5.51%. Key market trends include the adoption of cloud-based solutions, the integration of artificial intelligence (AI) and machine learning (ML) technologies, and the growing demand for managed services. Recent news developments in the market include Xerox's acquisition of DocuShare, a leading provider of cloud-based DMS solutions, and HP's launch of a new suite of MPS offerings that leverage AI and ML for enhanced efficiency and cost savings.

Managed Print Services MPS and Document Management Systems (DMS) Market Segmentation Insights

Managed Print Services MPS and Document Management Systems (DMS) Market Deployment Model Outlook

• Cloud-Based


• On-Premises

Managed Print Services MPS and Document Management Systems (DMS) Market Organization Size Outlook

• Small and Medium-Sized Businesses (SMBs)


• Large Enterprises

Managed Print Services MPS and Document Management Systems (DMS) Market Vertical Outlook

• Healthcare


• Financial Services


• Manufacturing


• Education


• Government

Managed Print Services MPS and Document Management Systems (DMS) Market Managed Service Types Outlook

• Print Management


• Document Management


• Device Management


• Security Management

Managed Print Services MPS and Document Management Systems (DMS) Market Regional Outlook

• North America


• Europe


• South America


• Asia Pacific


• Middle East and Africa