Managed Digital Workplace Service Market Overview
As per MRFR analysis, the Managed Digital Workplace Service Market Size was estimated at 41.73 (USD Billion) in 2022. The Managed Digital Workplace Service Market Industry is expected to grow from 46.48(USD Billion) in 2023 to 122.6 (USD Billion) by 2032. The Managed Digital Workplace Service Market CAGR (growth rate) is expected to be around 11.38% during the forecast period (2024 - 2032).
Key Managed Digital Workplace Service Market Trends Highlighted
The Managed Digital Workplace Service Market is witnessing a surge in demand due to the increasing adoption of digital technologies and the need for businesses to enhance employee productivity and collaboration. Organizations are leveraging managed digital workplace services to streamline their IT operations, improve data security, and reduce costs.
Key market drivers include the growing need for flexible and remote working arrangements, the proliferation of cloud-based services, and the increasing adoption of AI and automation technologies. Opportunities lie in the exploration of new service offerings, such as workplace analytics, personalized experiences, and integration with emerging technologies.
Recent trends indicate a shift towards proactive monitoring and maintenance, enhanced data analytics capabilities, and the adoption of cloud-based platforms for service delivery. Additionally, the convergence of managed digital workplace services with other IT services, such as managed security and infrastructure management, is gaining traction. This trend allows businesses to consolidate their IT service providers and achieve greater efficiency and cost savings.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Managed Digital Workplace Service Market Drivers
Increasing Adoption of Cloud-Based Services
The increasing adoption of cloud-based services is a major driver of growth in the Managed Digital Workplace Service Market Industry. Cloud-based services offer a number of benefits to businesses, including increased flexibility, scalability, and cost savings. Managed digital workplace services can be delivered through the cloud, which allows businesses to access these services without having to invest in and maintain their own infrastructure.
This makes managed digital workplace services more affordable and accessible for businesses of all sizes. In addition, cloud-based managed digital workplace services can be integrated with other cloud-based applications, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. This integration can help businesses to improve their efficiency and productivity. For example, a business could use a cloud-based managed digital workplace service to integrate its CRM system with its help desk system.
This integration would allow the business to track customer interactions and support requests in a single system, which would improve the efficiency of the business's customer service operations. The increasing adoption of cloud-based services is expected to continue to drive growth in the Managed Digital Workplace Service Market Industry in the coming years. As more businesses move to the cloud, they will need managed digital workplace services to help them manage their digital workplaces. This will create a significant opportunity for managed digital workplace service providers.
Growing Demand for Remote Work
The growing demand for remote work is another major driver of growth in the Managed Digital Workplace Service Market Industry. Remote work has become increasingly popular in recent years as businesses realize the benefits of allowing employees to work from anywhere. Remote work can help businesses to reduce costs, improve employee morale, and attract top talent. Managed digital workplace services can help businesses to support their remote workforce.
These services can provide remote workers with access to the same tools and resources that they would have in the office. This can help remote workers to stay productive and engaged. In addition, managed digital workplace services can help businesses manage the security of their remote workforce. This can help businesses to protect their data and systems from cyber threats. The growing demand for remote work is expected to continue to drive growth in the Managed Digital Workplace Service Market Industry in the coming years. As more businesses adopt remote work, they will need managed digital workplace services to help them manage their remote workforce.
Increasing Need for Security and Compliance
The increasing need for security and compliance is a major driver of growth in the Managed Digital Workplace Service Market Industry. Businesses are facing an increasing number of security threats, including cyberattacks, data breaches, and ransomware attacks. In addition, businesses are subject to a growing number of regulations that require them to protect their data and systems. Managed digital workplace services can help businesses to improve their security and compliance posture.
These services can provide businesses with several security features, such as intrusion detection, firewall protection, and data encryption. In addition, managed digital workplace services can help businesses meet their compliance requirements by providing them with the tools and resources they need to track and manage their compliance status.
Managed Digital Workplace Service Market Segment Insights
Managed Digital Workplace Service Market Organization Size Insights
The Managed Digital Workplace Service Market is segmented by organization size into Small and Medium-Sized Enterprises (SMEs) and Large Enterprises. The SME segment held a larger market share in 2023, owing to the increasing adoption of cloud-based services and the need for cost-effective IT solutions.
However, the Large Enterprises segment is expected to witness a higher CAGR during the forecast period due to the growing demand for comprehensive and integrated managed digital workplace solutions. The Managed Digital Workplace Service Market revenue for SMEs is projected to reach USD 26.9 billion by 2024, growing at a CAGR of 12.5%.
The key factors driving the growth of this segment include the increasing adoption of cloud-based services, the need for cost-effective IT solutions, and the growing awareness of the benefits of managed digital workplace services. The Managed Digital Workplace Service Market revenue for Large Enterprises is projected to reach USD 45.7 billion by 2024, growing at a CAGR of 13.2%. The key factors driving the growth of this segment include the growing demand for comprehensive and integrated managed digital workplace solutions, the need for improved operational efficiency, and the increasing focus on employee experience.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Managed Digital Workplace Service Market Deployment Model Insights
The Managed Digital Workplace Service market is segmented based on deployment model into on-premise, cloud, and hybrid. The cloud segment is expected to hold the largest market share in 2023, and it is projected to continue growing at the highest CAGR during the forecast period. The growth of the cloud segment can be attributed to the increasing adoption of cloud-based services by enterprises.
The cloud deployment model offers several benefits to enterprises, such as scalability, flexibility, and cost-effectiveness. The on-premise segment is expected to hold a significant market share during the forecast period, as many enterprises prefer to deploy their IT infrastructure on-premises to maintain control over their data and security.
Managed Digital Workplace Service Market Service Type Insights
The Managed Digital Workplace Service Market is segmented by service type into managed infrastructure services, managed collaboration services, managed security services, and managed analytics services.
The managed infrastructure services segment is expected to hold the largest market share in 2023, owing to the increasing demand for managed IT services that can help businesses improve their operational efficiency and reduce costs. The managed collaboration services segment is expected to grow at the highest CAGR during the forecast period, driven by the growing adoption of cloud-based collaboration tools and the increasing need for businesses to improve their communication and collaboration capabilities.
The managed security services segment is expected to hold a significant market share in 2023, owing to the rising concerns about cybersecurity threats and the increasing need for businesses to protect their data and systems. The managed analytics services segment is expected to grow at a steady pace during the forecast period, driven by the growing demand for data-driven insights to improve decision-making and optimize business operations.
Managed Digital Workplace Service Market Industry Vertical Insights
The Managed Digital Workplace Service Market is segmented by industry vertical into IT and Telecom, Banking, Financial Services and Insurance (BFSI), Healthcare, Manufacturing, and Retail and Consumer Goods.
Among these segments, the IT and Telecom segment is expected to hold the largest market share in 2023, owing to the increasing adoption of digital technologies and the need for efficient management of IT infrastructure. The BFSI segment is also expected to witness significant growth due to the rising demand for digital banking and financial services.
The Healthcare segment is expected to grow at a steady pace due to the increasing adoption of digital health records and telemedicine services. The Manufacturing segment is also expected to witness growth due to the increasing need for automation and efficiency in manufacturing processes. The Retail and Consumer Goods segment is expected to grow at a moderate pace due to the increasing adoption of e-commerce and the need for efficient supply chain management.
Managed Digital Workplace Service Market Regional Insights
The Managed Digital Workplace Service Market is expected to reach USD 122.6 billion by 2032, exhibiting a CAGR of 11.38% during the forecast period. Regionally, the market is segmented into North America, Europe, APAC, South America, and MEA.
North America is anticipated to dominate the regional market throughout the forecast period. The presence of several leading managed service providers, coupled with the increasing adoption of cloud-based services and digital workplace solutions, is driving regional growth. Europe is another prominent market for managed digital workplace services, with a significant number of large enterprises and government organizations outsourcing their IT infrastructure and operations to managed service providers.
The APAC region is expected to witness substantial growth in the coming years, driven by the increasing demand for digital transformation and the proliferation of startups and SMEs. South America and MEA are relatively nascent markets for managed digital workplace services but are expected to gain traction in the coming years as businesses in these regions seek to improve their operational efficiency and reduce costs.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Managed Digital Workplace Service Market Key Players And Competitive Insights
Major players in the Managed Digital Workplace Service Market industry are focusing on developing innovative solutions and expanding their service offerings to gain a competitive edge. They are also investing in research and development to enhance their service capabilities and meet the evolving needs of customers. Leading Managed Digital Workplace Service Market players are adopting strategic partnerships and acquisitions to expand their market reach and enhance their service portfolio. These companies are also focusing on providing customized solutions to meet the specific requirements of different verticals.
A prominent player in the Managed Digital Workplace Service Market is Atos. The company offers a comprehensive suite of managed digital workplace services, including workplace transformation, end-user computing, enterprise mobility, and cloud services. Atos has a strong presence and serves a diverse customer base across various industries. The company's focus on innovation and customer satisfaction has enabled it to establish a strong brand reputation.
Another key player in the Managed Digital Workplace Service Market is NTT. The company provides a range of digital workplace services, including workspace as a service, application management, and end-user support. NTT has a network of data centers and offices, enabling it to deliver services to customers worldwide. The company's emphasis on security and compliance has made it a preferred choice for enterprises.
Key Companies in the Managed Digital Workplace Service Market Include:
Managed Digital Workplace Service Market Industry Developments
Amidst the evolving workplace landscape, the Managed Digital Workplace Service Market is poised for significant growth. With the rising adoption of remote and hybrid work models, organizations are increasingly seeking comprehensive solutions to manage their digital workplace environments effectively. The market is expected to witness a surge in demand for cloud-based services as businesses aim to enhance collaboration, security, and cost optimization.
Moreover, the integration of artificial intelligence (AI) and automation technologies is expected to further fuel market growth by enabling businesses to streamline operations and improve employee productivity. Recent news developments include strategic partnerships between leading Managed Digital Workplace Service providers and technology vendors, such as the collaboration between NTT and Microsoft to deliver a comprehensive workplace solution. These partnerships are expected to drive innovation and enhance the overall value proposition for customers.
Managed Digital Workplace Service Market Segmentation Insights
Managed Digital Workplace Service Market Organization Size Outlook
- Small and Medium-Sized Enterprises (SMEs)
- Large Enterprises
Managed Digital Workplace Service Market Deployment Model Outlook
Managed Digital Workplace Service Market Service Type Outlook
- Managed Infrastructure Services
- Managed Collaboration Services
- Managed Security Services
- Managed Analytics Services
Managed Digital Workplace Service Market Industry Vertical Outlook
- IT and Telecom
- Banking, Financial Services and Insurance (BFSI)
- Healthcare
- Manufacturing
- Retail and Consumer Goods
Managed Digital Workplace Service Market Regional Outlook
- North America
- Europe
- South America
- Asia Pacific
- Middle East and Africa
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Report Attribute/Metric
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Details
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Market Size 2022
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41.73(USD Billion)
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Market Size 2023
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46.48(USD Billion)
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Market Size 2032
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122.6(USD Billion)
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Compound Annual Growth Rate (CAGR)
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11.38% (2024 - 2032)
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Report Coverage
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Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
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Base Year
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2023
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Market Forecast Period
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2024 - 2032
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Historical Data
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2019 - 2023
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Market Forecast Units
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USD Billion
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Key Companies Profiled
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NTT Data, Avanade, Infosys, IBM, HCL Technologies, DXC Technology, Accenture, Dell Technologies, Tata Consultancy Services, VMware, Fujitsu, Atos, Hewlett Packard Enterprise, Cisco, Citrix Systems
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Segments Covered
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Organization Size, Deployment Model, Service Type, Industry Vertical, Regional
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Key Market Opportunities
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1 Digital Transformation Adoption2 Cloud Computing Penetration3 Remote and Hybrid Work4 Enhanced Productivity and Efficiency5 Cost Optimization through Automation
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Key Market Dynamics
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Rising adoption of cloud-based workplace solutionsIncreasing demand for remote and hybrid work modelsGrowing need for enhanced security and complianceSurge in data-driven decision-making and analyticsConsolidation and mergers in the market
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Countries Covered
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North America, Europe, APAC, South America, MEA
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Frequently Asked Questions (FAQ) :
The Managed Digital Workplace Service market was valued at 46.48 billion U.S. dollars in 2023 and is projected to reach 122.6 billion U.S. dollars by 2032, exhibiting a CAGR of 11.38% during the forecast period.
North America is expected to account for the largest market share, owing to the presence of many technology companies and the increasing adoption of digital workplace solutions in the region.
The growing need for efficient and effective workplace management, the increasing adoption of cloud-based solutions, and the rising demand for personalized and collaborative workspaces are the key factors driving the growth of the Managed Digital Workplace Service market.
Managed Digital Workplace Service finds applications in various industries, including IT and telecom, BFSI, healthcare, manufacturing, and retail.
Some of the major players in the Managed Digital Workplace Service market include IBM, Accenture, Capgemini, Atos, and TCS.
The challenges faced by the Managed Digital Workplace Service market include the lack of standardization, the high cost of implementation, and the shortage of skilled professionals.
The key trends in the Managed Digital Workplace Service market include the adoption of artificial intelligence (AI) and machine learning (ML), the increasing use of cloud-based solutions, and the growing demand for personalized and collaborative workspaces.
The Managed Digital Workplace Service market is expected to reach 82.9 billion U.S. dollars by 2027, exhibiting a CAGR of 11.38% during the forecast period.
Asia Pacific is expected to exhibit the highest growth rate in the Managed Digital Workplace Service market, owing to the increasing adoption of digital workplace solutions in the region.
The opportunities for growth in the Managed Digital Workplace Service market include the increasing adoption of cloud-based solutions, the growing demand for personalized and collaborative workspaces, and the expanding market in developing countries.
