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As it follows the newest market trends and adapts to the changing demands and preferences of customers, the e-commerce platform industry is going through profound changes. The growing popularity of omnichannel commerce, in which companies combine their online and offline platforms to offer a smooth purchasing experience, is one noteworthy development. Customers can transition between physical stores and digital platforms with ease thanks to this strategy, which unifies and enhances the brand experience. In response to this trend, e-commerce companies are providing services like click-and-collect, which let users place online orders and pick them up at a local physical store.
In the E-Commerce Platform Market, one additional notable development is the increasing significance of sustainability. Concerns about the environment are growing, and customers are becoming more aware of the effects. In response, e-commerce platforms are implementing sustainable practices into their business models, including product showcases, carbon-neutral shipping, and eco-friendly packaging. In addition to being in line with customer ideals, this trend presents e-commerce platforms as ethical and socially conscious companies.
E-commerce platform industry trends are being shaped in large part by the increasing importance of personalization. Today's consumers demand experiences that are customized to their likes and habits. E-commerce platforms are utilizing artificial intelligence and data analytics to offer tailored shopping experiences, focused marketing messaging, and personalized product suggestions. This pattern not only raises client satisfaction levels but also encourages repeat business and greater customer loyalty.
Additionally, the market for e-commerce platforms is being greatly impacted by the growth of social commerce. With features like "shoppable posts" and in-app purchases becoming more and more common, social media platforms are turning into places where people go shopping. Social networking networks and e-commerce platforms are combining smoothly, enabling consumers to find and buy things straight through their preferred social media channels. This pattern shows how internet buying is becoming more involved and social.
In the market for e-commerce platforms, mobile commerce, or m-commerce, is still a major trend. Customers are increasingly using mobile devices for their online purchasing requirements due to the widespread use of smartphones. To keep up with this mobile-first trend, e-commerce companies are optimizing their websites and creating user-friendly mobile applications.
E-Commerce Platform Market Highlights:
E-Commerce Platform Market Overview
E-Commerce Platform Market Size was valued at USD 5.8 billion in 2022. The E-Commerce Platform market is projected to grow from USD 6.58 Billion in 2023 to USD 18.12 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 13.50% during the forecast period (2023 - 2032).
The rapid expansion of big data analytics and ongoing technological progress are the key market drivers enhancing market growth.
Figure 1: E-Commerce Platform Market Size, 2023-2032 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
E-Commerce Platform Market Trends
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The growing adoption of advanced technologies is driving the market growth
The rapid expansion of Big Data analytics has caused a paradigm shift in the e-commerce sector. Data is no longer viewed as a byproduct of a business but as a vital asset that provides insights into consumer behavior regarding purchasing patterns, frequency, and preference. It is a crucial business performance indicator that can be leveraged to increase business activities and profits. To simplify the complexities of Big Data analytics, e-commerce software providers are integrating AI and data analytics into their software and platform. This integration has increased consumer traffic, resulting in increased revenue generation and sales. In addition, e-commerce software and platforms provide retailers with customer satisfaction analysis that can be used to investigate new opportunities and increase profits. Integrating Big Data analytics with e-commerce has substantially boosted the demand for e-commerce software and platforms, boosting their market during the forecast period.
A growing number of retailers are concentrating on leveraging online platforms to capture new customer segments, which has increased the competitiveness of the retail industry. Vendors offer XaaS (Everything as a Service), which includes SaaS (Software as a Service), PaaS (Platform as a Service), and IaaS (Infrastructure as a Service), as a consequence of a paradigm shift from on-premise deployment to cloud-based deployment. To retain customer loyalty, players emphasize using cloud-based platforms like SaaS as an efficient deployment paradigm for e-commerce software and platform.
In addition, vendors of e-commerce software and platforms are focusing on offering customized platforms based on customers' critical needs, which has led to the adoption of an innovative approach that can facilitate entering into a larger market to expand the customer base. In light of this, deploying e-commerce software and platforms via SaaS has gained significant traction in recent years and will likely maintain its status quo in the coming years. Thus, such factors are driving the E-Commerce Platform market revenue.
E-Commerce Platform Market Segment Insights
E-Commerce Platform Type Insights
The E-Commerce Platform Market segmentation, based on type, includes Cloud and On-premise. The cloud segment dominated the market, accounting for 55%-65% of market revenue. This results from the widespread adoption of cloud-based technology across all industry verticals. The advantages of cloud-based deployment include a large storage capacity, high speed, centralized access, and dependability. In addition, market leaders like Oracle, Adobe, and SAP SE, among others, are investing extensively in cloud-based platforms.
Figure 2: E-Commerce Platform Market, by Type, 2022 & 2032 (USD billion)
Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review
E-Commerce Platform Application Insights
Based on Application, the global E-Commerce Platforms' market segmentation includes Fashion & apparel, Electrical & electronics, Food & beverage, Health & Beauty, and Others. The fashion & apparel category generated the most income. This is due to the growing popularity of online purchasing for apparel, bags, accessories, and jewelry. Minimal digital entry barriers have resulted in clothing merchants adopting online platforms to expand their consumer base. Moreover, rising disposable income in developing economies combined with convenience benefits such as door-to-door delivery services, 24-hour access to products, cashless transactions, and discounts on online purchasing has led merchants to opt for digital platforms.
E-Commerce Platform Regional Insights
By region, the study provides market insights into North America, Europe, Asia-Pacific, and Rest of the World. The North American E-Commerce Platform market area will dominate this market. This results from the presence of notable market participants such as Oracle Corporation, Shopify, and Salesforce.com, Inc. In addition, rising U.S. e-commerce sales are driving the demand for e-commerce software among retailers. Retailers are embracing new initiatives and investing significantly in e-commerce software to obtain a competitive advantage in their respective business sectors.
Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.
Figure 3: E-COMMERCE PLATFORM MARKET SHARE BY REGION 2022 (%)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Europe's E-Commerce Platform market accounted for the second-largest market share in 2022. Multiple nations are adopting e-commerce software due to an increased emphasis on boosting e-commerce sales. Further, the German E-Commerce Platform market held the largest market share, and the UK E-Commerce Platform market was the fastest growing market in the European region
The Asia-Pacific E-Commerce Platform Market is expected to grow at the fastest CAGR from 2023 to 2032. This increase can be attributed to China and India's initiatives to encourage digitalization in their respective countries. Consequently, the number of Internet consumers has increased. Moreover, China’s E-Commerce Platform market held the largest market share, and the Indian E-Commerce Platform market was the fastest growing market in the Asia-Pacific region.
E-Commerce Platform Key Market Players & Competitive Insights
Leading market players are investing heavily to expand their offerings, which will help the E-Commerce Platform market grow in the coming years. Market participants are also undertaking various strategic activities to expand their global footprint, with important market developments including numerous inorganic growth strategies, acquisitions, mergers, partnerships, and collaboration.
In recent years, the E-Commerce Platform industry companies, In addition to focusing on expanding their businesses, market participants are initiating various regional partnership programs. Major players in the E-Commerce Platforms market include Shopify Inc., BigCommerce Pty. Ltd, Magento, Yo! Kart, VTEX, WooCommerce, Oracle Corporation, Miva Inc., Wix.com, SAP SE, Digital River Inc., commercetools GmbH, and Salesforce.com Inc.
Shopify Inc. is a cloud-based multi-channel commerce platform provider. The company's software enables merchants to design, administer, and sell their products across various sales channels, including web and mobile storefronts, social media, offline stores, pop-up shops, and marketplaces. It also enables merchants to oversee products and inventory, build customer relationships, process orders and payments, dispatch orders, and utilize analytics and reporting from the back office. Shopify is the corporation's brand name providing its services to small and medium-sized business merchants. It is active in the United States, Ireland, Singapore, and Canada. The headquarters of Shopify is in Ottawa, Ontario, Canada.
Oracle Corporation is a provider of enterprise cloud-based solutions. The business provides database and middleware software, application software, software for cloud infrastructure, and hardware systems. It also provides integrated cloud solutions, such as Infrastructure-as-a-Service and Software-as-a-Service. Oracle offers licenses for new on-premises software, license updates, and related support services. The company markets its solutions through independent software and hardware vendors, system integrators, and resellers. The company's on-premises offerings include hardware, servers, storage, networking, and industry-specific products and services. The company operates in the Americas, Europe, the Middle East, and the Asia-Pacific region. Oracle's headquarters are located in Austin, Texas.
Key Companies in the E-Commerce Platforms market include
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Shopify Inc.
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BigCommerce Pty. Ltd
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Magento
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VTEX
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WooCommerce
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Miva Inc.com
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Digital River Inc.
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commercetools GmbH com Inc.
E-Commerce Platform Industry Developments
January 2022 YesStyle.com, a leading e-commerce platform for Fashion, cosmetics, and lifestyle products owned by YesAsia Holdings Ltd, selected Oracle Fusion Cloud Customer Experience (CX) to automate its marketing platform with AI-driven technology solutions that are flexible and dependable.
November 2021 Infosys Finacle, a division of EdgeVerve Systems and a wholly-owned subsidiary of Infosys announced that the Finacle Digital Banking Solution Suite would be accessible on Red Hat OpenShift and the IBM Cloud for financial services. This partnership will enable banks to scale company transformation, become more agile, and fuel their growth with a portfolio of products and services available on demand.
March 2020 Shopmatic acquired Octopus Retail Management to help retailers modify their inventory and increase the rate of mobile consumer engagement.
September 2019 Shopify, a cloud-based e-commerce platform, acquired the fulfillment solution provider 6 River Systems to redefine the fulfillment of online and offline retail operations for small and medium-sized enterprises.
E-Commerce Platform Market Segmentation
E-Commerce Platform Type Outlook
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Cloud
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On-premise
E-Commerce Platform Application Outlook
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Fashion & Apparel
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Electrical & electronics
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Food & beverage
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Health & beauty
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Others
E-Commerce Platform Regional Outlook
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North America
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US
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Canada
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Europe
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Germany
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France
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UK
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Italy
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Spain
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Rest of Europe
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Asia-Pacific
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China
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Japan
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India
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Australia
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South Korea
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Australia
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Rest of Asia-Pacific
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Rest of the World
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Middle East
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Africa
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Latin America
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