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Crowd Analytics Market Research Report By Application (Retail, Transportation, Event Management, Public Safety, Smart Cities), By Component (Software, Hardware, Services), By Deployment Model (On-Premises, Cloud), By End Use (Commercial, Government, Education, Healthcare) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa)- Forecast to 2035


ID: MRFR/ICT/1318-HCR | 200 Pages | Author: Aarti Dhapte| April 2025

Crowd Analytics Market Overview


As per MRFR analysis, the Crowd Analytics Market Size was estimated at 2.8 (USD Billion) in 2024.The Crowd Analytics Market Industry is expected to grow from 3.12(USD Billion) in 2025 to 10.5 (USD Billion) by 2035. The Crowd Analytics Market CAGR (growth rate) is expected to be around 11.65% during the forecast period (2025 - 2035).


Key Crowd Analytics Market Trends Highlighted


The Global Crowd Analytics Market is experiencing significant growth driven by the increasing demand for data-driven decision-making across various sectors. Key market drivers include the rise in the need for urban planning, crowd management in events, and enhanced customer experience in retail environments. Governments and municipalities worldwide are increasingly leveraging crowd analytics to improve urban mobility and public safety. Furthermore, the integration of advanced technologies such as artificial intelligence and machine learning into crowd analytics solutions has enabled organizations to extract actionable insights more efficiently.


Opportunities to be explored in the Global Crowd Analytics Market stem from the growing emphasis on smart city initiatives and large-scale events management. There is considerable potential for crowd analytics to assist in optimizing traffic flow, enhancing security measures, and even contributing to public health responses, particularly highlighted during the pandemic when managing crowd density became crucial. Businesses looking to innovate in this space can also focus on developing user-friendly applications that provide real-time analytics, making it easier for clients in various industries to adopt these technologies. 


Trends in recent times show a marked shift towards mobile and real-time analytics, enabling organizations to respond swiftly to changing crowd dynamics.The rising awareness of data privacy has led to the development of privacy-conscious solutions designed to gather insights without compromising individual rights. As industry players continue to enhance their offerings, there is an increasing push for transparency and ethical guidelines governing the use of crowd data. 


Overall, the Global Crowd Analytics Market is poised for transformative changes that align with technological advancements and societal needs.


Crowd Analytics Market size


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Crowd Analytics Market Drivers


Growing Demand for Real-time Data Analytics


The demand for real-time data analytics is a significant driver for the Global Crowd Analytics Market Industry, as businesses across sectors increasingly rely on actionable insights to enhance decision-making. According to the Global Data and Analytics Survey, approximately 70% of organizations have adopted real-time data analytics as a standard practice. This trend is primarily driven by businesses seeking to improve customer experience and operational efficiency.As organizations like IBM, Microsoft, and SAS Institute develop advanced analytics solutions that harness large datasets in realtime, the need for comprehensive crowd analytics will become paramount. These capabilities allow companies to adapt quickly to market changes and consumer behaviors, thus fostering an environment ripe for the growth of the Global Crowd Analytics Market. 


Moreover, initiatives by government bodies to promote technological advancements further emphasize the importance of data analytics, catalyzing the adoption of crowd analytics solutions globally.With rising smartphone penetration and Internet of Things (IoT) deployments, the request for real-time insights will likely continue growing, leading to an elevated market expansion prospect in the coming years.


Increasing Urbanization


Urbanization is a key driver for the Global Crowd Analytics Market Industry, with over 55% of the global population currently residing in urban areas as per United Nations data. This trend presents a unique challenge for city planners and managers, facilitating the growth of crowd analytics solutions to manage public spaces effectively. Organizations like Siemens and Cisco are investing heavily in smart city initiatives that integrate crowd analytics to optimize traffic management and enhance public safety.Additionally, urban environments are often characterized by high-density populations, necessitating the collection and analysis of crowd data to identify patterns and optimize resource allocation. 


In light of the ongoing global urbanization trend, which is anticipated to reach 68% by 2050, crowd analytics will become increasingly essential, driving significant market opportunities.


Technological Advancements in Data Collection


The Global Crowd Analytics Market Industry is propelled by rapid advancements in data collection technologies such as Artificial Intelligence (AI), Machine Learning (ML), and advanced sensor technologies. According to an industry report, nearly 40% of global organizations have increased investment in AI and ML technologies over the past three years. Companies like Palantir Technologies and Google are at the forefront of innovation, providing solutions that dramatically enhance data accuracy and processing speed.The increased availability of affordable data collection methods, such as mobile devices and crowdsourced data, has enabled organizations to gather vast amounts of information about crowd behavior and preferences. 


These advancements directly contribute to the growth of the Global Crowd Analytics Market, as organizations leverage accurate data to inform critical decisions and strategies. Furthermore, the increasing focus on privacy regulations and ethical data use is pushing companies to adopt more sophisticated technologies that enable secure and compliant data collection, further validating the need for crowd analytics.


Rising Security Concerns


Security concerns surrounding public gatherings, events, and urban areas are a significant driving force for the Global Crowd Analytics Market Industry. With the rise in global security threats, including terrorism and civil unrest, a growing number of governments and enterprises are adopting crowd analytics solutions to enhance safety measures. Reports indicate that approximately 70% of large-scale events now incorporate crowd management technologies to monitor and analyze crowd behavior.Organizations such as NEC Corporation and Honeywell International are developing state-of-the-art monitoring systems that leverage data analytics to identify potential risks. 


These systems empower authorities to make timely interventions, thereby improving overall public safety. In a world where security is paramount, the increasing investment in crowd analytics solutions by law enforcement and event organizers will drive substantial market growth.


Crowd Analytics Market Segment Insights


Crowd Analytics Market Application Insights


The Application segment of the Global Crowd Analytics Market is increasingly gaining attention, reflecting significant growth trends and the evolving needs of various industries. In 2024, the overall value of this market is expected to reach approximately 3.12 USD Billion, growing to an impressive 10.5 USD Billion by 2035, highlighting the rapid adoption of crowd analytics technologies across different applications. Among the applications, the Retail sector stands out, with its valuation estimated at 0.995 USD Billion in 2024, increasing to 3.306 USD Billion in 2035. 


This substantial growth can be attributed to retailers utilizing crowd analytics to enhance customer experience, optimize store layouts, and improve inventory management, thereby fostering consumer engagement and increasing revenue. The Transportation sector, valued at 0.637 USD Billion in 2024, is projected to achieve 2.1 USD Billion by 2035. This growth emphasizes the relevance of crowd analytics in managing passenger flows, reducing congestion, and improving overall transportation efficiency, ultimately leading to smarter urban mobility solutions.


In the realm of Event Management, the market valuation starts at 0.398 USD Billion in 2024 and is anticipated to increase to 1.361 USD Billion by 2035. This signifies the growing importance of crowd analytics for event organizers, enabling them to monitor attendance patterns, enhance security protocols, and ensure optimal crowd control during events, thereby enhancing the attendee experience. Similarly, the Public Safety segment, beginning at 0.454 USD Billion in 2024 and forecasted to reach 1.556 USD Billion in 2035, demonstrates the critical role of crowd analytics in ensuring public security during large gatherings, allowing law enforcement and emergency services to effectively manage crowds and respond proactively to potential incidents. 


Furthermore, the Smart Cities arena, valued at 0.637 USD Billion in 2024 and projected to grow to 2.178 USD Billion by 2035, illustrates the integration of crowd analytics within urban planning and infrastructure management, enabling city authorities to make data-driven decisions regarding resource allocation and spatial planning, ultimately leading to improved quality of life for residents. Together, these applications showcase the transformative potential and growing significance of crowd analytics across various sectors, addressing key market trends and the future outlook for the Global Crowd Analytics Market revenue. Such insights into the Global Crowd Analytics Market segmentation reveal the diverse opportunities and challenges faced by industry stakeholders as they navigate this evolving landscape.


Crowd Analytics Market Segment


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Crowd Analytics Market Component Insights


The Global Crowd Analytics Market, particularly focusing on the Component segment, is a rapidly evolving sector that reflects significant growth. This segment encompasses Software, Hardware, and Services, each playing a crucial role in enhancing data-driven decision-making processes. Software solutions lead the market with their versatility and ability to analyze vast amounts of data in real-time, thereby supporting various applications like retail, event management, and public safety.Hardware components, which include sensors and cameras, are vital for collecting data accurately, forming the backbone of any crowd analytics strategy. Additionally, Services offered in the market contribute significantly by providing essential implementation and maintenance support, facilitating the seamless integration of these systems. 


The Global Crowd Analytics Market faces growth drivers such as increasing urbanization, the demand for improved public safety, and enhanced customer experiences. However, it also encounters challenges related to data privacy and security concerns which require careful consideration.These dynamics create ample opportunities for innovators in technology and service provider sectors to actively contribute to the evolving landscape of crowd analytics.


Crowd Analytics Market Deployment Model Insights


This growth is driven by the increasing demand for real-time data analysis in various sectors. The Deployment Model segment is crucial, as it encompasses both On-Premises and Cloud models. On-premises solutions offer enhanced control and security for organizations, making them a preferred choice for industries that handle sensitive information. Meanwhile, the Cloud model has gained popularity due to its flexibility, scalability, and cost-effectiveness, allowing organizations to leverage advanced analytics without heavy upfront investments.


The Global Crowd Analytics Market data indicates a shift toward these deployment models, with the Cloud segment anticipated to dominate, catering to the needs of businesses aiming for agility and rapid deployment. As digital transformation accelerates across industries, these deployment models will play an essential role in shaping market trends, fostering innovation, and addressing challenges such as data privacy and integration.


Crowd Analytics Market Use Insights


The Global Crowd Analytics Market is poised for substantial growth, as the market grows, the End Use segment plays a critical role, encompassing areas such as Commercial, Government, Education, and Healthcare. The Commercial sector demonstrates a significant demand for crowd analytics solutions, enabling businesses to enhance customer experience and optimize operations. In the Government domain, crowd analytics aids in improving public safety and urban planning, thereby reinforcing its vital importance in real-world applications.The Education sector utilizes these analytics to enhance campus security and optimize resource allocation, showing a growing trend in the integration of technology in academic environments. 


Additionally, in Healthcare, the ability to analyze crowd dynamics allows for better management of patient flow and emergency response, highlighting its indispensable role in modern healthcare systems. Overall, the Global Crowd Analytics Market segmentation reflects a diverse array of applications, with each sector contributing to the market growth through the adoption of advanced analytics technologies.As per estimates, the market is projected to reach 10.5 USD Billion by 2035, indicating a promising trajectory propelled by the need for improved efficiency and safety across various industries.


Crowd Analytics Market Regional Insights


The Regional segmentation of the Global Crowd Analytics Market showcases a diverse landscape with significant opportunities across various geographic areas. In 2024, North America leads with a valuation of 1.25 USD Billion, indicating its dominance and majority holding in the market due to advanced technological adoption and robust analytics infrastructure. Following closely is Europe, valued at 0.85 USD Billion, benefiting from strong investments in innovative solutions and a focus on enhancing customer experiences. The Asia-Pacific (APAC) region, valued at 0.75 USD Billion in 2024, reflects a growing market driven by rapid urbanization and increasing application of crowd analytics in smart city projects.


Meanwhile, South America and the Middle East and Africa (MEA) segments, although smaller, valued at 0.15 USD Billion and 0.12 USD Billion respectively, present a significant growth potential as these regions continue to embrace digital transformation and improve crowd management strategies. The Global Crowd Analytics Market revenue is expected to continue its growth trajectory, driven by increased demand for real-time data analytics and improved decision-making capabilities across industries, marking a transformative period for the market as a whole.


Crowd Analytics Market Region


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Crowd Analytics Market Key Players and Competitive Insights


The Global Crowd Analytics Market has witnessed remarkable growth in recent years, driven by the increasing need for real-time data analysis and enhanced decision-making capabilities across various industries. Organizations are increasingly prioritizing crowd analytics as a means to harness the power of large datasets generated from diverse sources, enabling them to better understand consumer behavior and improve overall operational efficiency. As the competitive landscape evolves, firms are adopting advanced analytics tools and technologies to derive actionable insights from crowd data, leading to improved customer engagement and tailored services. The emphasis on crowd analytics has prompted companies to invest in innovative technologies, resulting in a dynamic market that continuously adapts to emerging trends and challenges.


Alteryx stands out in the Global Crowd Analytics Market due to its robust analytics platform, which empowers users to rapidly prepare, blend, and analyze data from various sources. The company's strengths lie in its user-friendly interface that allows individuals with limited technical expertise to leverage sophisticated analytics capabilities. Alteryx has established a strong market presence by focusing on democratizing data analytics, ensuring that organizations can easily access and utilize insights from crowd data. Its commitment to continuous innovation and customer-centric solutions has further reinforced its reputation as a leading provider in the crowd analytics domain, providing tools that foster collaboration and strategic decision-making among teams.


IBM, a significant player in the Global Crowd Analytics Market, offers a comprehensive suite of solutions that integrate advanced analytics with artificial intelligence to drive insights from crowd data. The company's key products and services include IBM Watson Analytics and IBM Cognos Analytics, which facilitate the analysis of large datasets and enhance visualization capabilities. IBM's strengths lie in its extensive experience in data management and processing, enabling organizations to make informed decisions based on real-time insights. The company has a robust global presence characterized by various strategic partnerships and acquisitions aimed at enhancing its analytics capabilities. These initiatives underscore IBM's commitment to staying at the forefront of the crowd analytics sector, fostering innovation that meets the evolving needs of businesses across diverse industries in a global context.


Key Companies in the Crowd Analytics Market Include:



  • Alteryx

  • IBM

  • SAP

  • Qlik

  • Teradata

  • Wolfram Research

  • Sisense

  • Tableau Software

  • Aplomb

  • Domo

  • MicroStrategy

  • Microsoft

  • SAS Institute

  • Zoho

  • Oracle


Crowd Analytics Market Industry Developments


Recent developments in the Global Crowd Analytics Market reflect a growing focus on real-time data processing and enhanced analytical capabilities. Companies such as Alteryx, IBM, and SAP continue to innovate, integrating advanced machine learning algorithms into their platforms to better analyze crowd patterns and behaviors. In September 2023, IBM announced the extension of its data analytics capabilities through partnerships aimed at improving public safety and urban planning. Similarly, in October 2023, Teradata enhanced its offerings with new tools aimed at providing deeper insights into crowd dynamics.


Notably, recent acquisitions have shaped the landscape, with Qlik acquiring a smaller analytics firm to bolster its capabilities in predictive analytics in August 2023. In terms of market valuation, companies like Tableau Software and Microsoft have seen significant growth, driven by increasing demand for data-driven decision-making solutions across sectors. 


Over the last two years, the emphasis has steadily shifted towards integrating artificial intelligence in crowd analytics, with key players focusing on improving system interoperability and data integration processes to address evolving market needs. The outlook for the Global Crowd Analytics Market remains positive, with strong investments observed in Research and Development.


Crowd Analytics Market Segmentation Insights



  • Crowd Analytics Market Application Outlook

    • Retail

    • Transportation

    • Event Management

    • Public Safety

    • Smart Cities



  • Crowd Analytics Market Component Outlook

    • Software

    • Hardware

    • Services



  • Crowd Analytics Market Deployment Model Outlook

    • On-Premises

    • Cloud



  • Crowd Analytics Market Use Outlook

    • Commercial

    • Government

    • Education

    • Healthcare



  • Crowd Analytics Market Regional Outlook

    • North America

    • Europe

    • South America

    • Asia Pacific

    • Middle East and Africa



Report Attribute/Metric Source: Details
MARKET SIZE 2023 2.8(USD Billion)
MARKET SIZE 2024 3.12(USD Billion)
MARKET SIZE 2035 10.5(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 11.65% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED Alteryx, IBM, SAP, Qlik, Teradata, Wolfram Research, Sisense, Tableau Software, Aplomb, Domo, MicroStrategy, Microsoft, SAS Institute, Zoho, Oracle
SEGMENTS COVERED Application, Component, Deployment Model, End Use, Regional
KEY MARKET OPPORTUNITIES Growing demand for safety solutions, Enhanced retail customer experiences, Smart city initiatives expansion, Increased sports event management, Real-time crowd monitoring technology
KEY MARKET DYNAMICS increased foot traffic analysis, real-time data insights, enhanced security measures, optimized resource allocation, predictive behavior modeling
COUNTRIES COVERED North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Global Crowd Analytics Market is expected to be valued at 3.12 USD Billion in 2024.

By 2035, the Global Crowd Analytics Market is projected to reach a value of 10.5 USD Billion.

The expected CAGR for the Global Crowd Analytics Market from 2025 to 2035 is 11.65%.

In 2024, North America is expected to have the largest market share valued at 1.25 USD Billion.

The value of the Crowd Analytics Market for retail applications is expected to reach 3.306 USD Billion by 2035.

The market value for the transportation sector in 2024 is expected to be 0.637 USD Billion.

Major players in the Global Crowd Analytics Market include IBM, SAP, Tableau Software, and Microsoft.

The market size for public safety applications is projected to be 1.556 USD Billion in 2035.

The expected market value for the APAC region in 2035 is projected to be 2.6 USD Billion.

Challenges to the growth of the Global Crowd Analytics Market may include data privacy concerns and technological advancements.

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