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Cloud Oss Bss Market Research Report: By Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud, Managed Services), By Functionality (Order Management, Inventory Management, Billing and Revenue Management, Customer Relationship Management, Analytics and Reporting), By Organization Size (Small and Medium-Sized Businesses, Large Enterprises), By Industry (Telecommunications, Media and Entertainment, Financial Services, Manufacturing, Healthcare) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa)


ID: MRFR/ICT/22477-HCR | 100 Pages | Author: Aarti Dhapte| December 2024

Cloud Oss Bss Market Overview


As per MRFR analysis, the Cloud Oss Bss Market Size was estimated at 8.45 (USD Billion) in 2022. The Cloud Oss Bss Market Industry is expected to grow from 9.32 (USD Billion) in 2023 to 22.5 (USD Billion) by 2032. The Cloud Oss Bss Market CAGR (growth rate) is expected to be around 10.29% during the forecast period (2024 - 2032).


Key Cloud Oss Bss Market Trends Highlighted


The Cloud OSS/BSS market is rapidly evolving, driven by various key market drivers. The increasing adoption of cloud-based services, the need for improved operational efficiency, and the growing demand for advanced analytics are prominent factors propelling market growth.
Opportunities abound in the Cloud OSS/BSS market, such as the untapped potential in emerging markets, the proliferation of 5G networks, and the integration of artificial intelligence (AI) and machine learning (ML) technologies. These trends are opening up new avenues for innovation and value creation.


Recent trends in the Cloud OSS/BSS market include the shift towards SaaS-based solutions, the adoption of AI and ML for automation and optimization, and the growing focus on customer experience management. These trends are reshaping the competitive landscape and driving the development of more innovative and user-friendly solutions.


Cloud Oss Bss Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Cloud Oss Bss Market Drivers


Growing Demand for Cloud-Based Solutions


The increasing demand for cloud-based solutions presents itself as one of the most significant drivers of the Cloud Oss Bss Market Industry. It should be noted that businesses of all sizes are trying to adopt cloud-based solutions so that they can improve the efficiency of their operations. The reasons for this choice are numerous, as it allows organizations to make some of their IT costs lower. In addition to that, cloud-based solutions can help companies vastly improve their customer service, which is a key factor in their competitiveness.

It is expected that this factor will be a major driver for the Cloud Oss Bss Market Industry in the long run, as the demand for cloud-based solutions is destined to increase with time. It is evident that there are multiple factors that lead to the demand for cloud-based solutions in business. Among them, it is essential to single out the increasing role of mobile technologies as well as IoT. These technologies have become very popular, which leads to the generation of considerable data flows in business environments of varying scales.

Cloud-based solutions enable enterprises to store and process the necessary data in a way that is effective and scalable. In addition to that, the increasing involvement of AI and ML in the majority of business applications is another critical factor. Such a move is likely to require computer equipment and storage options that can be provided by cloud-based solutions. In conclusion, it is vital to state that the demand for cloud-based solutions in business is among the key drivers delivering changes to the Cloud Oss Bss Market Industry in the long run.

The demand for such systems is likely to keep increasing in the future as more and more businesses get interested in their advantages.


Increasing Adoption of 5G Technology


The increasing adoption of 5G technology is another key driver of the Cloud Oss Bss Market Industry. 5G technology offers significantly faster speeds and lower latency than previous generations of wireless technology. This makes 5G ideal for a variety of applications, such as mobile gaming, video streaming, and augmented reality. The increasing adoption of 5G technology is expected to drive the growth of the Cloud Oss Bss Market Industry in the coming years.

There are several factors contributing to the increasing adoption of 5G technology. One factor is the growing demand for mobile data. Mobile data traffic has been growing exponentially in recent years, and this growth is expected to continue in the coming years. 5G technology can provide the capacity and speed that is needed to meet this growing demand. Another factor contributing to the increasing adoption of 5G technology is the growing popularity of mobile devices.

Mobile devices are becoming increasingly powerful and capable, and they are being used for a wider variety of applications. 5G technology can provide the connectivity that is needed to support these applications.


Government Initiatives to Promote Cloud Adoption


Another key driver of the Cloud Oss Bss Market Industry is government initiatives to promote cloud adoption. Governments worldwide are realizing the benefits of cloud computing, and they are implementing various initiatives to encourage businesses to adopt cloud-based solutions. Some initiatives include providing financial incentives, offering technical support, and developing cloud-friendly regulations. There are several reasons why governments are promoting cloud adoption.

First, cloud computing helps businesses improve their efficiency and productivity. Businesses that adopt cloud-based solutions can reduce their IT costs, improve customer service delivery, and gain a competitive advantage. Second, cloud computing can help improve the security of data. Businesses can use cloud-based solutions to protect their data from cyber-attacks and other digital threats. The number of digital threats has increased in recent years, and as a result, governments consider data protection a top priority. Overall, the Cloud Oss Bss market will register substantial growth over the forecast period as various market drivers will promote it.


Cloud Oss Bss Market Segment Insights


Cloud Oss Bss Market Deployment Model Insights


Deployment Model The deployment model segment of the Cloud Oss Bss Market is categorized into public cloud, private cloud, hybrid cloud, and managed services. The public cloud segment is likely to hold the largest share of the Cloud Oss Bss Market in 2023. This large share can be attributed to the flexibility, scalability, and cost-effectiveness of the public cloud. The private cloud segment is also likely to grow at a significant rate. This growth can be accounted for by the demand for better security and control of data. The hybrid cloud segment is likely to witness a rising trend as organizations aim to leverage the advantages of using both public and private clouds.

The managed services segment is anticipated to grow steadily. This growth can be accounted for by the increasing trend of preferring to outsource cloud operations to specialized providers. The total revenue of the Cloud Oss Bss Market is anticipated to be $ 9.32 billion in the year 2023. The total revenue is expected to grow at a CAGR of $ 10.29 from the year 2023 to 2032. The growth of the Cloud Oss Bss Market can be accounted for by the high adoption rate of cloud-based solutions by small, medium, and large businesses. The public cloud segment is estimated to gain the highest revenue throughout the duration.

The revenue generated from the public cloud segment is closely followed by the private cloud, hybrid cloud, and managed services segments. Key insights from the deployment model segment of the Cloud Oss Bss Market Small and medium businesses most likely prefer the public cloud, while large businesses prefer the private cloud. Organizations are most likely to prefer the hybrid cloud as they intend to optimize their cloud infrastructure. Managed services are most likely to be popular with organizations as they outsource cloud operations to specialized providers.

The Asia Pacific region is most likely to have the highest growth in the Cloud Oss Bss Market.

Cloud Oss Bss Market by  deployment mode


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Cloud Oss Bss Market Functionality Insights


The Functionality segment of the Cloud Oss Bss Market is expected to grow significantly in the coming years. Order Management, Inventory Management, Billing and Revenue Management, Customer Relationship Management, Analytics and Reporting are the key functionalities offered by Cloud Oss Bss solutions. The Cloud Oss Bss Market revenue for the Functionality segment is projected to reach USD 4.2 billion by 2024, growing at a CAGR of 12.5% during the forecast period. Order Management functionality enables efficient processing of customer orders, from order placement to fulfillment.

Inventory Management functionality provides real-time visibility into inventory levels, helping businesses optimize their supply chain and reduce costs. Billing and Revenue Management functionality automates billing processes, improves revenue recognition, and reduces the risk of errors. Customer Relationship Management functionality helps businesses manage customer interactions and build stronger relationships. Analytics and Reporting functionality provides insights into business performance, enabling data-driven decision-making.


Cloud Oss Bss Market Organization Size Insights


The Cloud Oss Bss Market is segmented by organization size into small and medium-sized businesses (SMBs) and large enterprises. The SMB segment is expected to account for a larger share of the market in 2023, owing to the increasing adoption of cloud-based solutions by SMBs to improve their operational efficiency and reduce costs. The large enterprise segment is expected to grow at a faster rate during the forecast period due to the increasing demand for cloud-based solutions to support their complex IT infrastructure and applications. Overall, the Cloud Oss Bss Market is expected to grow significantly over the next ten years, driven by the increasing adoption of cloud-based solutions by businesses of all sizes.


Cloud Oss Bss Market Industry Insights


The telecommunications industry held the largest market share in 2023 and is expected to continue its dominance throughout the forecast period. This growth can be attributed to the increasing adoption of cloud-based OSS/BSS solutions by telecom operators to streamline their operations, reduce costs, and improve customer experience. The media and entertainment industry is also expected to witness significant growth in the coming years, driven by the rising popularity of streaming services and the need for efficient content management and distribution systems.

The financial services industry is another key vertical for cloud OSS/BSS solutions, as banks and other financial institutions seek to modernize their IT infrastructure and improve their agility and scalability. The manufacturing industry is also expected to contribute to the growth of the cloud OSS/BSS market as manufacturers increasingly adopt cloud-based solutions to improve their supply chain management, production planning, and customer relationship management processes. The healthcare industry is also expected to see increased adoption of cloud OSS/BSS solutions as healthcare providers seek to improve their patient care, reduce costs, and improve their operational efficiency.


Cloud Oss Bss Market Regional Insights


The Cloud OSS/BSS Market is segmented regionally into North America, Europe, APAC, South America, and MEA. North America is expected to hold the largest market share in 2023 due to the presence of major cloud service providers and early adoption of cloud technologies. Europe is anticipated to follow North America in terms of market size, driven by increasing demand for cloud-based solutions and government initiatives supporting digital transformation. The APAC region is projected to witness the fastest growth during the forecast period, owing to the rapidly growing telecom and IT industries in countries such as China, India, and Japan.

South America and MEA are expected to contribute a relatively smaller share of the overall market, but they are anticipated to show steady growth in the coming years.


Cloud Oss Bss Market by region
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Cloud Oss Bss Market Key Players And Competitive Insights


Major players in the Cloud Oss Bss Market industry are continuously investing in research and development to enhance their offerings and gain a competitive edge. Leading Cloud Oss Bss Market players are focusing on strategic collaborations and partnerships to expand their market reach and strengthen their position in the industry. The Cloud Oss Bss Market development is driven by the increasing adoption of cloud-based solutions and services across various industries. Cloud Oss Bss Market Competitive Landscape is characterized by intense competition among established players and emerging startups.

Amdocs is a leading provider of cloud-based OSS/BSS solutions for communications service providers (CSPs). The company's portfolio includes a comprehensive suite of products and services that address the end-to-end needs of CSPs, including network management, service assurance, billing, and customer care. Amdocs has a strong presence and serves a large customer base of over 300 CSPs worldwide. The company's key strengths include its deep industry expertise, innovative solutions, and strong customer relationships.

Huawei is a leading provider of information and communications technology (ICT) solutions. The company's Cloud Oss Bss Market offerings include a comprehensive suite of products and services that address the needs of CSPs, enterprises, and governments. Huawei's key strengths include its strong R&D capabilities, presence, and extensive experience in the ICT industry. The company is well-positioned to capitalize on the growing demand for cloud-based OSS/BSS solutions.


Key Companies in the Cloud Oss Bss Market Include:




  • Comarch




  • Subex




  • Nokia




  • SAP




  • F5 Networks




  • IBM




  • Cisco Systems




  • Oracle




  • TietoEVRY




  • Ericsson




  • Amdocs




  • NEC




  • Netcracker Technology




  • Huawei




  • Infosys




Cloud Oss Bss Market Industry Developments


The Cloud OSS/BSS market is expected to grow from USD 9.32 billion in 2023 to USD 22.5 billion by 2032, at a CAGR of 10.29%. The market is driven by the increasing adoption of cloud-based solutions by communication service providers (CSPs). Cloud OSS/BSS solutions offer several benefits to CSPs, such as reduced costs, increased agility, and improved customer experience.

Recent news developments in the Cloud OSS/BSS market include:

In January 2023, Ericsson announced the launch of its Cloud Native OSS/BSS Suite, a comprehensive suite of cloud-native OSS/BSS solutions that help CSPs accelerate their digital transformation journey.
In February 2023, Huawei announced the launch of its CloudCampus 3.0 solution, which includes a range of cloud-based OSS/BSS solutions for managing and optimizing campus networks.
In March 2023, Nokia announced the launch of its Digital Operations Center (DOC), a cloud-based OSS/BSS solution that helps CSPs manage their networks and services in real time.

These developments indicate that the Cloud OSS/BSS market is growing rapidly and that CSPs are increasingly adopting cloud-based solutions to improve their operations and customer experience.


Cloud Oss Bss Market Segmentation Insights


Cloud Oss Bss Market Deployment Model Outlook






    1. Public Cloud




    2. Private Cloud




    3. Hybrid Cloud




    4. Managed Services






Cloud Oss Bss Market Functionality Outlook






    1. Order Management




    2. Inventory Management




    3. Billing and Revenue Management




    4. Customer Relationship Management




    5. Analytics and Reporting






Cloud Oss Bss Market Organization Size Outlook






    1. Small and Medium-Sized Businesses




    2. Large Enterprises






Cloud Oss Bss Market Industry Outlook






    1. Telecommunications




    2. Media and Entertainment




    3. Financial Services




    4. Manufacturing




    5. Healthcare






Cloud Oss Bss Market Regional Outlook






    1. North America




    2. Europe




    3. South America




    4. Asia Pacific




    5. Middle East and Africa





Report Attribute/Metric Details
Market Size 2022 8.45 (USD Billion)
Market Size 2023 9.32 (USD Billion)
Market Size 2032 22.5 (USD Billion)
Compound Annual Growth Rate (CAGR) 10.29% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Comarch, Subex, Nokia, SAP, F5 Networks, IBM, Cisco Systems, Oracle, TietoEVRY, Ericsson, Amdocs, NEC, Netcracker Technology, Huawei, Infosys
Segments Covered Deployment Model, Functionality, Organization Size, Industry, Regional
Key Market Opportunities 1 Growing Adoption of Cloud-based OSS BSS Solutions2 Increasing Demand for Automated Network Management3 Growing Adoption of AI and ML for Network Optimization4 Rising Need for Integrated OSS BSS Platforms5 Expanding 5G and Edge Computing Ecosystems
Key Market Dynamics Rising cloud adoption Increased cloud service consumption across various industriesGrowing data volumes Surge in data generated by IoT devices and applicationsNeed for automated OSSBSS operations Increasing complexity of network and service management.Focus on customer experience Demand for seamless and personalized service offerings.Emergence of 5G Deployment of 5G networks driving demand for advanced OSSBSS solutions
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Cloud OSS BSS Market is anticipated to be valued at approximately USD 9.32 billion in 2023.

The Cloud OSS BSS Market is projected to exhibit a CAGR of approximately 10.29% from 2024 to 2032.

North America is expected to account for the largest market share in the Cloud OSS BSS Market by 2032 due to the presence of major cloud service providers and early adoption of advanced technologies.

The growth of the Cloud OSS BSS Market is primarily driven by the increasing adoption of cloud-based services, the need for improved operational efficiency, and the growing demand for real-time insights and analytics.

Some of the major competitors in the Cloud OSS BSS Market include Amdocs, Ericsson, Huawei, Oracle, and SAP.

Key applications of Cloud OSS BSS solutions include inventory management, service provisioning, billing and revenue management, and customer relationship management.

Challenges faced by the Cloud OSS BSS Market include data security and privacy concerns, integration with legacy systems, and the need for skilled professionals.

Emerging trends in the Cloud OSS BSS Market include the adoption of artificial intelligence (AI) and machine learning (ML), the use of blockchain technology, and the growing popularity of edge computing.

The advent of 5G technology is anticipated to have a positive impact on the Cloud OSS BSS Market by driving the demand for advanced network management and optimization solutions.

Potential growth opportunities for the Cloud OSS BSS Market include the expansion into emerging markets, the development of new and innovative solutions, and the adoption of cloud-native technologies.

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