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Workspace As A Service Market Research Report By Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud), By Workspace Type (Virtual Desktop Infrastructure (VDI), Software as a Service (SaaS), Platform as a Service (PaaS)), By Industry Vertical (IT and telecom, Finance and banking, Healthcare, Manufacturing, Education), By Organization Size (Small and Medium-Sized Businesses (SMBs), Large Enterprises), By Service Type (Managed Services, Professional Services, Support and Maintenance) and By Regional (North America, Europe, South Americ


ID: MRFR/ICT/26742-HCR | 100 Pages | Author: Aarti Dhapte| September 2024

Global Workspace As A Service Market Overview


As per MRFR analysis, the Workspace As A Service Market Size was estimated at 36.18 (USD Billion) in 2022.


The Workspace As A Service Market Industry is expected to grow from 41.03(USD Billion) in 2023 to 127.16 (USD Billion) by 2032. The Workspace As A Service Market CAGR (growth rate) is expected to be around 13.39% during the forecast period (2024 - 2032).


Key Workspace As A Service Market Trends Highlighted


The workspace-as-a-service (WaaS) market can be regarded as one of those that is taking off with the adoption of remote work and the requirement for convenient and cheaper workspace options. Factors contributing to this market growth are increased adoption of cloud technology, the rise of co-working spaces, and seeking better collaboration and productivity among employees.


Extension in the WaaS market will be brought about by entering new geographies, new types of workplace solutions evolving and making use of artificial intelligence and automation. Current developments involve the rising tendencies to use virtual reality and augmented reality for immersive workspace design experiences, advanced building technologies being embraced for efficiency, and too much focus on rigor, wellness and sustainability in workspace composition.Workspace As A Service Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Workspace As A Service Market Drivers


Increased Adoption of Remote Work and Hybrid Work Models


The COVID-19 pandemic has accelerated the adoption of remote work and hybrid work models, leading to a growing demand for workspace as a service (WaaS) solutions. As more businesses realize the benefits of remote work, such as reduced costs, increased flexibility, and improved employee productivity, they are turning to WaaS providers to manage their workspaces and provide a seamless experience for remote employees. WaaS solutions offer a number of advantages over traditional office setups.They are more flexible and scalable, allowing businesses to adapt to changing needs quickly and easily. They are also more cost-effective, as businesses only pay for the space and services they need. In addition, WaaS solutions can help businesses improve their environmental sustainability by reducing their carbon footprint. The growing adoption of remote work and hybrid work models is a major driver of the growth of the Workspace As A Service Market Industry.As more businesses embrace these models, the demand for WaaS solutions is expected to continue to grow in the coming years.


Rising Demand for Managed Services


Nowadays, many businesses resort to using managed services providers to handle their IT systems and applications. The reasons for that are numerous – the increasing complexity of IT systems, the need to cut costs, and strive for efficiency and excellence. WaaS providers offer a whole range of managed services, including workspace management, application management, and security management. By hiring a WaaS provider, businesses can enhance the quality of their IT systems and reduce expenses.Moreover, the company’s IT personnel can concentrate on more critical tasks. Another major factor that contributes to the market growth is the emerging trend of higher demand for managed services. With the increasing popularity of outsourcing, the demand for WaaS solutions keeps growing.


Growing Adoption of Cloud Computing


The growing adoption of cloud computing is also driving the growth of the WaaS market. Cloud provides a number of advantages over on-premises IT, such as more flexibility, scalability, and cost-effectiveness. In addition, the solutions can be deployed on the premises, in the cloud, or in a hybrid model. This flexibility allows organizations to choose the option that best meets their needs. The aforementioned advantages are expected to continue driving the growth of the Workspace As A Service Market Industry because as more companies move their IT infrastructure to the cloud, the demand for WaaS will continue to grow.


Workspace As A Service Market Segment Insights


Workspace As A Service Market Deployment Model Insights


Cloud deployment models play a critical role in shaping the Workspace as a Service (WaaS) market landscape. The three primary deployment models in Waas are public cloud, private cloud, and hybrid cloud, each catering to specific organizational needs and preferences. Public Cloud Public cloud deployment offers a cost-effective and scalable solution for businesses seeking flexibility and agility. It involves hosting workspace infrastructure and applications on shared, third-party servers accessed over the internet. The Workspace As A Service Market revenue for public cloud deployment is projected to reach $17.23 billion by 2024, with a significant market share.Public cloud adoption is driven by its ease of use, pay-as-you-go pricing, and rapid deployment capabilities. 


Private Cloud Private cloud deployment provides organizations with a dedicated and isolated cloud environment. It offers greater control, security, and customization, making it suitable for businesses with stringent data privacy and compliance requirements. The Workspace As A Service Market segmentation for private cloud deployment is estimated to grow at a CAGR of 12.4% during the forecast period. Industries such as healthcare, finance, and government are expected to drive the adoption of private cloud solutions.Hybrid Cloud Hybrid cloud deployment combines the benefits of both public and private clouds, offering a flexible and customizable solution. It allows organizations to host critical applications and data on a private cloud while leveraging public cloud services for non-sensitive workloads. 


The Workspace As A Service Market data for hybrid cloud deployment is expected to witness significant growth in the coming years, with businesses seeking to optimize costs and enhance agility. The choice of deployment model depends on factors such as business size, industry-specific requirements, security concerns, and budget constraints.Understanding the segmentation insights of deployment models enables organizations to make informed decisions and select the most appropriate solution for their workspace needs.


Workspace As A Service Market Deployment Model Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Workspace As A Service Market Workspace Type Insights


The Workspace as a Service (WaaS) market can be segmented by the type of workspace, which is Virtual Desktop Infrastructure that uses shared servers to provide access to virtual computers to users, Platform as a Service, which provides a complete platform for user interaction, and Software as a Service. The VDI segment is considered to be the largest segment in the WaaS market and is also estimated to dominate the market during the outlook. The growth of the sector is attributed to the rising dominance of the cloud deployment model and the rising demand for agile workspaces.The SaaS segment is expected to grow notably within the forecast period as well, as the cloud-based applications are becoming increasingly popular and the workflow is becoming more remote. The PaaS sector is anticipated to show some growth as well as cloud development platforms are needed. The Workspace As A Service Market revenue is estimated to grow to USD 18.5 billion for the VDI segment by 2024, with a CAGR of 12.5%. The SaaS segment is estimated to reach USD 12.3 billion by 2024, with a CAGR of 14.2%. The PaaS segment is estimated to grow to USD 6.7 billion by 2024, with a CAGR of 13.8%.


Workspace As A Service Market Industry Vertical Insights


The Industry Vertical segment of the Workspace As A Service Market is expected to experience significant growth in the coming years. In 2023, the IT and telecom sector held the largest market share, accounting for 28.5% of the global revenue. The finance and banking sector is also a key vertical, with a market share of 22.1% in 2023. Other important verticals include healthcare, manufacturing, and education. The growth of the Workspace As A Service Market in these verticals is being driven by several factors, including the increasing adoption of cloud-based technologies, the need for greater flexibility and scalability, and the rising demand for remote work solutions.As organizations continue to embrace digital transformation, the demand for Workspace As A Service solutions is expected to grow even further. By 2028, the IT and telecom sector is projected to remain the largest vertical, with a market share of 27.5%. The finance and banking sector is also expected to continue to grow, with a market share of 21.8%. The healthcare, manufacturing, and education verticals are also expected to experience strong growth, with market shares of 19.2%, 17.3%, and 14.2%, respectively, by 2028.


Workspace As A Service Market Organization Size Insights


The Workspace As A Service Market segmentation by Organization Size includes Small and Medium-Sized Businesses (SMBs) and Large Enterprises. In 2023, the SMB segment held a significant market share of 68.7%, driven by the increasing adoption of cost-effective and flexible workspace solutions. The SMB segment is expected to continue its dominance throughout the forecast period, with a revenue projection of USD 21.65 billion by 2032. Large Enterprises, on the other hand, are expected to witness steady growth, capturing a market share of 31.3% by 2032, attributed to the increasing adoption of advanced workspace technologies and services to enhance operational efficiency and collaboration.


Workspace As A Service Market Service Type Insights


The Service Type segment plays a pivotal role in shaping the Workspace As A Service Market landscape. Managed Services dominate the segment, accounting for a significant share of the overall market revenue in 2023. This dominance is attributed to the increasing adoption of cloud-based managed services, which offer flexibility, scalability, and cost-effectiveness to businesses. Professional Services holds a notable position, driven by the growing demand for consulting and implementation services to optimize workspace deployments. Support and Maintenance services provide ongoing assistance and ensure the smooth functioning of workspace environments, leading to a steady growth in demand.


Workspace As A Service Market Regional Insights


The Workspace As A Service Market report provides a detailed analysis of regional market segments. North America holds the largest market share due to the presence of major technology companies and early adoption of cloud-based solutions. In 2023, the region accounted for 38.5% of the global revenue. Europe follows with a significant share, driven by government initiatives and digital transformation in various industries. APAC is expected to witness the highest growth rate during the forecast period, owing to the rising adoption of cloud-based services in developing economies like India and China.South America and MEA have a smaller market share, but offer potential growth opportunities due to increasing internet penetration and digital infrastructure development.


Workspace As A Service Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Workspace As A Service Market Key Players And Competitive Insights


Major players in the Workspace As A Service Market industry are constantly striving to gain a competitive edge by offering innovative solutions and expanding their service portfolios. Leading Workspace As A Service Market players are investing heavily in research and development to enhance their product offerings and cater to evolving customer needs. The Workspace As A Service Market development is primarily driven by the increasing adoption of cloud-based services, the need for flexible and scalable workspaces, and the growing popularity of remote work. The competitive landscape is characterized by both established players and emerging startups, creating a dynamic and competitive environment.One of the leading companies in the Workspace As A Service Market is Citrix Systems. Citrix provides a comprehensive portfolio of cloud-based workspace solutions that enable businesses to deliver secure, personalized, and mobile workspaces for their employees. 


The company's solutions are designed to enhance employee productivity, collaboration, and satisfaction while ensuring data security and compliance. Citrix has a strong global presence and serves a diverse customer base across various industries.A competitor in the Workspace As A Service Market is VMware. VMware offers a range of workspace virtualization and management solutions that enable businesses to deliver virtual desktops, applications, and mobile devices to their employees. The company's solutions are designed to provide a consistent and secure user experience across multiple devices and locations. VMware has a strong focus on enterprise customers and is well-known for its virtualization and cloud computing expertise.


Key Companies in the Workspace As A Service Market Include



  • Oracle

  • Fujitsu

  • Google Cloud

  • NTT

  • Wipro

  • VMware

  • Amazon Web Services (AWS)

  • Unisys

  • Microsoft

  • Dell Technologies

  • SAP

  • Cisco Systems

  • Salesforce

  • Citrix Systems

  • IBM


Workspace As A Service Market Industry Developments


The Workspace as a Service (WaaS) market is projected to grow significantly between 2024 and 2032, driven by increasing adoption of cloud-based services, remote work trends, and the need for cost optimization. In 2023, the market is valued at approximately USD 41.03 billion, and it is expected to reach USD 127.16 billion by 2032, exhibiting a CAGR of 13.39%. Key industry players such as Microsoft, Citrix, VMware, and IBM are investing heavily in WaaS offerings to meet the evolving needs of enterprises. Recent developments include Microsoft's launch of Windows 365, a cloud-based operating system that provides a complete desktop experience, and Google's expansion of its Workspace suite with new collaboration and productivity tools.


Workspace As A Service Market Segmentation Insights


 



  • Workspace As A Service Market Deployment Model Outlook

    • Public Cloud

    • Private Cloud

    • Hybrid Cloud




 



  • Workspace As A Service Market Workspace Type Outlook

    • Virtual Desktop Infrastructure (VDI)

    • Software as a Service (SaaS)

    • Platform as a Service (PaaS)




 



  • Workspace As A Service Market Industry Vertical Outlook

    • IT and telecom

    • Finance and banking

    • Healthcare

    • Manufacturing

    • Education




 



  • Workspace As A Service Market Organization Size Outlook

    • Small and Medium-Sized Businesses (SMBs)

    • Large Enterprises




 



  • Workspace As A Service Market Service Type Outlook

    • Managed Services

    • Professional Services

    • Support and Maintenance






  • Workspace As A Service Market Regional Outlook



    • North America

    • Europe

    • South America

    • Asia Pacific

    • Middle East and Africa



Report Attribute/Metric Details
Market Size 2022 36.18(USD Billion)
Market Size 2023 41.03(USD Billion)
Market Size 2032 127.16(USD Billion)
Compound Annual Growth Rate (CAGR) 13.39% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Oracle, Fujitsu, Google Cloud, NTT, Wipro, VMware, Amazon Web Services (AWS), Unisys, Microsoft, Dell Technologies, SAP, Cisco Systems, Salesforce, Citrix Systems, IBM
Segments Covered Deployment Model, Workspace Type, Industry Vertical, Organization Size, Service Type, Regional
Key Market Opportunities Hybrid and remote work models Advanced analytics and AI capabilities Growing demand for flexible workspaces Expansion into emerging markets Rise of vertical-specific WaaS solutions
Key Market Dynamics Growth in cloud computing Increasing adoption of AI and ML Rising demand for remote work Focus on security and compliance Emerging innovative solutions
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Workspace As A Service Market was anticipated to reach a valuation of approximately 41.03 billion USD in 2023.

By 2032, the Workspace As A Service Market is forecasted to reach a valuation of roughly 127.16 billion USD.

The Workspace As A Service Market is projected to exhibit a CAGR of approximately 13.39% during the period from 2024 to 2032.

North America is anticipated to dominate the Workspace As A Service Market by 2032, capturing a significant market share.

The IT and Telecom sector is expected to be a major driver of demand for Workspace as a Service solutions.

Major players in the Workspace As A Service Market include Citrix Systems, Microsoft, IBM, and VMware.

Factors driving the growth of the Workspace as a Service Market include the increasing adoption of cloud-based services and the rising demand for flexible work arrangements.

The cloud-based deployment model is anticipated to witness wider adoption in the Workspace as a Service Market.

Challenges faced by the Workspace as a Service Market include concerns around data security and privacy.

Businesses can utilize Workspace as a Service solutions to improve employee productivity, collaboration, and overall operational efficiency.

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