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Workforce Management Market Share

ID: MRFR//1763-CR | 147 Pages | Author: Ankit Gupta| August 2021

In order to fully capitalize the market landscape, companies position marketed different share mechanisms through devising a strategic workforce. Companies can make a difference in their offered services by providing creative features, unique employee functional ways, and system customization as per the market demands.
Through providing different specific tools to their customers, businesses can create a unique position in the market and target specific employers who want customized solutions for workforce related queries. The key market share strategy is to lead the cost, and offer superior products. Many businesses want to cut down costs and sell better quality products to become leaders in the industry.
When an organization wants cost-effective efficient solutions in a smart way, this strategy is in demand. The companies which use the strategy of being a cost leader and prefer to control production costs over other business operations will be more able to gain market share and attract customers with varying preferences. In order to create a healthy and productive environment, strategic mannerism along with the ability of dealing clients is getting common among workers.
In order to increase their offerings and impact the companies form partnerships with leaders in technology, the industry, or other similar service providers. Through bringing people together and collaborating with the strategic partners, businesses can make full-proof solutions to satisfy the need of a customer. By working collaboratively, organizations can maintain a position in the market and can attract great number of customers.
There should be a keyway on innovation and future trends to get high market shares of the industry. Companies can strive for becoming industry leaders if they keep innovating by investing in research and development and embracing emerging trends.
Companies can improve their working strategies and become better organizations by catching up with the world's new updates.
A marketing strategy based on satisfying the customers is crucial to have a good position in the workforce management market. Organizations can maintain their position and make strong relations between clients by prioritizing those activities that revolve around elevating what they offer, be the best for customer, and engaging with them actively.
Satisfied clients will return for more purchases and tell others about your business.
This is the best way to increase market share. To keep the clientele loyal on both a short and long-term basis, the management should be designed such that it holds up an interactive customer experience by being easy-to-use and intuitive. Companies need to be adaptive and scalable so that they can improve their market positioning.

Covered Aspects:

Report Attribute/Metric	Details
Base Year For Estimation	2022
Historical Data	2018- 2022
Forecast Period	2023-2032
Growth Rate	9.20% (2023-2032)

Workforce Management Market Highlights:

Workforce Management Market Trends

Workforce Management Market Analysis

Workforce Management Market Share

Workforce Management Companies

Workforce Management Market Overview

The Workforce Management Market is projected to grow from USD 8.58 billion in 2024 to USD 15.89 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 8.01% during the forecast period (2024 - 2032). Additionally, the market size for Workforce Management was valued at USD 7.86 billion in 2023. Increased demand for automation in the workplace has assisted and is the key market driver enhancing market growth.

Figure 1: Workforce Management Market Size, 2024-2032 (USD Billion)

Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review

Workforce Management Market Trends

Adoption of Workforce Analytics Approach by Organizations is driving market growth.

Workforce analytics is instrumental in identifying and addressing operational gaps within an organization's workforce, leading to improved business outcomes. It enables HR to transition from administrative tasks to a strategic approach, as highlighted in a report by IBM Business Services. This shift drives companies to adopt workforce analytics for enhancing workforce operations. Rather than hiring new employees, organizations now focus on maximizing the productivity of existing staff. Workforce analytics helps identify the key traits and conditions contributing to high-performing teams and individuals. Incorporating workforce analytics solutions has become an emerging trend in the workforce management market. This factor drives the market CAGR.

Additionally, workforce management software offers cost-saving benefits by optimizing operational costs compared to overall employee spending. Key players in the industry are integrating artificial intelligence (AI) and machine learning (ML) into their software to drive advancements. For example, Kronos has introduced AIMEE, an AI-powered engine that improves scheduling based on worker skills, seasonal demand, and customer volume. These technological developments encourage end-users to adopt advanced workforce management solutions to harness their advantages. Thus, these factors drive the Workforce Management market revenue.

Workforce Management Market Segment Insights

Workforce Management Component Insights

Based on Components, the Workforce Management market segmentation includes attendance management, absence management, workforce scheduling, workforce analytics, performance management, and desktop. The workforce scheduling segment dominated the market because effective scheduling is crucial for optimizing workforce utilization and ensuring the right employees are assigned to the right tasks at the right time. Workforce scheduling software helps organizations create efficient schedules, manage shifts, and handle workforce allocation.

Workforce Management Service Insights

The Workforce Management market segmentation, based on service, includes implementation services, training, and education services. The implementation services segment dominated the market because the successful implementation of workforce management software requires expertise and specialized knowledge. Implementation services help organizations deploy and configure the software according to their requirements, ensuring smooth integration with existing systems.

Workforce Management Vertical Insights

Based on Vertical, the Workforce Management market segmentation includes Banking financial services insurance, IT & telecommunication, and energy. The banking financial services insurance segment dominate the workforce management market. This is due to the industry's highly regulated nature, the need for compliance with labor laws and regulations, and the critical importance of managing workforce productivity and efficiency.

Workforce Management Size Insights

The Workforce Management market segmentation, based on Size, includes Large Enterprises, small & medium enterprise. The large enterprise segment dominates the market; due to advanced features and capabilities to effectively manage their workforce across multiple locations, departments, and teams. Additionally, large enterprises have the resources and budget to invest in robust workforce management solutions, making them the dominant segment in the market.

Figure 2: Workforce Management Market, by Size, 2022 & 2032 (USD billion)

Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review

Workforce Management Regional Insights

By Region, the study provides market insights into North America, Europe, Asia-Pacific, and Rest of the World. The North American workforce management market will dominate this marketdue to the early adoption of cloud platforms and the presence of well-established players such as Oracle Corporation and Kronos in the Region.

Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

Figure 3: WORKFORCE MANAGEMENT MARKET SHARE BY REGION 2022 (%)

GLOBAL WORKFORCE MANAGEMENT MARKET SHARE BY REGION 2022

Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review

Europe's Workforce Management market accounts for the second-largest market share due to their ncreasing demand to automate workforce operations to improve compliance. Further, the German Workforce Management market held the largest market share, and the UK Workforce Management market was the fastest-growing market in the European Region.

The Asia-Pacific Workforce Management Market is expected to grow at the fastest CAGR from 2023 to 2032. This is due to digital adoption in the IT sector, specifically among the SMEs that lag in productivity compared to their large counterparts. Moreover, China’s Workforce Management market held the largest market share, and the Indian Workforce Management market was the fastest-growing market in the Asia-Pacific region.

Workforce Management Key Market Players & Competitive Insights

Leading market players are investing heavily in research and development to expand their product lines, which will help the Workforce Management market grow even more. Market participants are also undertaking various strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. The Workforce Management industry must offer cost-effective items to expand and survive in a more competitive and rising market climate.

Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the Workforce Management industry to benefit clients and increase the market sector. In recent years, the Workforce Management industry has offered some of the most significant advantages to medicine. Major players in the Workforce Management market, including IBM CORPORATION, ORACLE CORPORATION SAP SE UKG Inc., ADP, LLC Workday, Inc. VERINT SYSTEMS INC. WORKFORCE SOFTWARE LLC REFLEXES SYSTEMS, INC. (ZEBRA TECHNOLOGIES) and development operations.

Verint is a leader in helping brands create lasting customer relationships by integrating work, data, and experiences throughout their organization. Their new Workforce Management solution offers a modern and user-friendly experience. It provides flexible scheduling, reduces time and effort, and accommodates various user skills, languages, time zones, employment requirements, and service level agreements (SLAs). With this solution, brands can streamline operations and consistently deliver exceptional experiences at scale.

Kronos Incorporated, a leading workforce management, and human capital management provider, merged with Ultimate Software to create a unified and powerful cloud workforce management solution. The merger brings together their expertise to serve organizations across industries. The new company will have a presence and dual headquarters in Lowell, Massachusetts, and Weston, Florida.

Key Companies In The Workforce Management Market Include

Kronos Inc

IBM Corporation

Workday Inc.

ADP LLC

SAP SE

Verint Systems, Inc

Workforce Software, LLC

Oracle Corporation

Ultimate Software

Reflexis Systems

Workforce Management Industry Developments

January 2019: The company's cloud suite, Workforce Dimensions, revolutionizes operational execution for retail, hospitality, and food services. Powered by Artificial Intelligence for Managers and Employees (AIMEE), it enables accurate labor volume forecasting and enhanced scheduling. Machine Learning (ML) brings added stability and predictability, while embedded predictive analytics and proactive compliance capabilities drive strategic problem-solving.

April 2020: Kronos and Ultimate Software have merged to create a leading provider of cloud workforce management solutions for organizations across industries. The new company will have headquarters in Lowell, Massachusetts, and Weston, Florida, and a presence with offices worldwide.

Workforce Management Market Segmentation

Workforce Management Component Outlook

Attendance Management

Absence Management

Workforce Scheduling

Workforce Analytics

Performance Management

Desktop

Workforce Management Service Outlook

Implementation Services

Training

Education Services

Workforce Management Vertical Outlook

Banking Financial Services Insurance

IT & Telecommunication

Energy

Workforce Management Size Outlook

Large Enterprise

Small & Medium Enterprise

Workforce Management Regional Outlook

North America

- US
- Canada

Europe

- Germany
- France
- UK
- Italy
- Spain
- Rest of Europe

Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Australia
- Rest of Asia-Pacific

Rest of the World

- Middle East
- Africa
- Latin America

Workforce Management Companies

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