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US Facility Management Market Research Report: By Service Type (Hard Service, Soft Service, Other Service) and By Industry Vertical (Healthcare, Government, Education, Military & Defense, Real Estate, Others) - Forecast to 2035


ID: MRFR/ICT/13982-HCR | 200 Pages | Author: Aarti Dhapte| April 2025

US Facility Management Market Overview:


As per MRFR analysis, the US Facility Management Market Size was estimated at 11.46 (USD Billion) in 2023. The US Facility Management Market Industry is expected to grow from 12.5(USD Billion) in 2024 to 31.85 (USD Billion) by 2035. The US Facility Management Market CAGR (growth rate) is expected to be around 8.875% during the forecast period (2025 - 2035).


Key US Facility Management Market Trends Highlighted


The US Facility Management Market is experiencing significant trends influenced by evolving workplace dynamics and advancements in technology. One key market driver is the increasing emphasis on sustainability and energy efficiency. Many organizations in the US are seeking to reduce their carbon footprints, leading to a rise in the adoption of green building practices and optimized energy management solutions. Additionally, the COVID-19 pandemic has accelerated the demand for flexible workspaces, prompting businesses to rethink their facility management strategies to support hybrid work models effectively.


There are considerable opportunities to explore within the realm of technology integration.The rise of smart buildings equipped with IoT (Internet of Things) devices is transforming traditional facility management. This shift empowers managers to monitor and optimize space utilization in real-time, enhancing operational efficiency. As organizations look to enhance the employee experience, there’s also an increasing demand for facilities that are conducive to health and well-being, pushing the market towards more innovative design and management approaches. Recent trends highlight a focus on preventative maintenance and data-driven decision-making. 


With the advancement of AI and machine learning, facility managers in the US are leveraging predictive analytics to mitigate risks and manage assets proactively.As these technologies evolve, the emphasis on digitization within facility management continues to reshape the landscape. The integration of analytics enables facility managers to make informed choices that enhance service delivery while reducing operational costs. In this rapidly changing environment, the US Facility Management Market is positioned to evolve further, driven by technology, sustainability, and changing workplace needs.


US Facility Management Market size

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US Facility Management Market Drivers


Increasing Demand for Efficient Space Management


The US Facility Management Market Industry is significantly influenced by the growing need for efficient space management, particularly in urban areas where real estate costs are escalating. According to the U.S. General Services Administration, about 30 percent of office spaces in the United States are underutilized, highlighting the inefficiency in space management. The increase in remote working practices due to the COVID-19 pandemic has further necessitated a reevaluation of space utilization, prompting businesses to adopt facility management solutions that optimize space requirements.Leading organizations like CBRE Group Inc. and JLL have invested heavily in innovative facility management systems that employ advanced analytics to ensure optimal space utilization, positively affecting market growth. These firms have observed a 10 to 15 percent reduction in operational costs through improved space management, reflecting the significant potential of smart facility management solutions. As companies strive to maintain competitiveness, the focus on maximized space efficiency will continue to drive the US Facility Management Market forward.


Technological Advancements in Facility Management Solutions


The adoption of cutting-edge technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), and Building Information Modeling (BIM) is revolutionizing the US Facility Management Market Industry. With the growing necessity for smart building solutions to enhance energy efficiency and reduce operational costs, investment in technological advancements is on the rise. A report from the U.S. Department of Energy highlights that smart buildings can achieve operational cost reductions of up to 30 percent.Key players in the market, such as Siemens and Honeywell, are actively developing smart management systems that integrate with existing infrastructure, offering real-time data insights and predictive maintenance capabilities. As more organizations prioritize sustainability and efficiency, the push for technological innovations in facility management will continue to influence market growth.


Rising Regulatory Compliance Requirements


As the US government implements stricter regulations around environmental sustainability and safety standards, the demand for facility management services is surging. Organizations are increasingly required to comply with various environmental regulations set by the Environmental Protection Agency, which has heightened awareness about sustainability practices. The National Facilities Management and Technology Association reported that compliance-related activities consume approximately 20 to 30 percent of a facility manager's time.Companies such as ISS A/S, which specialize in facility services, are adapting to these requirements by providing comprehensive management solutions to help clients meet regulatory compliance. As compliance becomes complex and essential, this driver is expected to significantly contribute to the growth of the US Facility Management Market.


Focus on Sustainability and Green Building Practices


The strong emphasis on sustainability and green building practices is a major driver for the US Facility Management Market Industry. The U.S. Green Building Council reported that green buildings improve resource efficiency and reduce waste, which translates into significant cost savings for organizations. As more companies are committing to ambitious sustainability goals, the demand for facility management services that prioritize environmentally friendly practices is escalating.Firms like Triad Real Estate Partners are spearheading initiatives that implement sustainable practices, leading to a 40 percent decrease in energy costs in their managed properties. The trend toward eco-conscious building management is not only becoming a corporate responsibility but also a market necessity, further propelling growth in the US Facility Management Market.


US Facility Management Market Segment Insights:


Facility Management Market Service Type Insights


The US Facility Management Market has shown substantial growth, especially within the Service Type segment, which can be classified into Hard Service, Soft Service, and Other Service. Hard Services are essential for the operational integrity of facilities, encompassing technical and engineering services that involve maintenance, repairs, and regulatory compliance. These services ensure that physical assets such as HVAC systems, plumbing, electrical systems, and building structures are functioning reliably and safely, which is critical for maintaining operational efficiency and reducing long-term costs. On the other hand, Soft Services, such as cleaning, landscaping, and security services, play a vital role in enhancing the overall environment of a facility. 


They contribute significantly to occupant satisfaction and well-being, and their importance has increased as organizations focus on employee health and productivity. The Soft Services segment has adapted to trends such as sustainable and eco-friendly practices, which have gained traction in the United States, aligning with consumer preferences and corporate responsible practices. Additionally, the Other Service category encapsulates various supplementary services that may not fit neatly into either Hard or Soft Services but are nonetheless crucial for comprehensive facility management. 


This includes space management, project management, and regulatory advice, which are increasingly recognized for their role in optimally aligning a facility's operations with organizational objectives. As businesses within the US continue to prioritize efficiency and sustainability, the demand for a diverse array of services within the facility management sector is expected to rise.The ongoing evolution of workplace dynamics, including the shift to hybrid work models and the increasing focus on employee experience, has influenced the way facility management services are delivered. The need for flexibility and adaptability in service delivery is driving innovations across all types, fostering an environment where facility managers must be adept at integrating technology alongside traditional services. Overall, the Service Type segment is witnessing significant transformations that are shaping the future landscape of the US Facility Management Market and driving growth within this expansive industry.


US Facility Management Market segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Facility Management Market Industry Vertical Insights


The US Facility Management Market is experiencing substantial growth across various industry verticals, demonstrating the critical role that facility management plays in maintaining operational efficiency and optimizing resource allocation. A significant segment within this market is Healthcare, where effective facility management is vital for ensuring compliance with health regulations and providing a safe environment for patients and staff. 


The Government sector also prominently drives demand, focusing on maintaining public facilities efficiently and with budgetary constraints in mind.In Education, facility management is essential for fostering conducive learning environments and managing diverse infrastructures. Similarly, the Military and Defense sector emphasizes facility management to ensure secure and efficient operations across installations. Additionally, the Real Estate segment sees a substantial requirement for facility management services to maintain property value and meet tenant expectations. Other industry verticals contribute to the diverse landscape of the US Facility Management Market, capturing unique needs and opportunities.Overall, these sectors are integral to the market's dynamics and growth, highlighting the importance of specialized services tailored to each industry's requirements.


US Facility Management Market Key Players and Competitive Insights:


The US Facility Management Market is characterized by a dynamic landscape where companies strive to enhance operational efficiency and improve service delivery in various sectors such as commercial, healthcare, and education. The market is witnessing a surge due to the increasing demand for integrated facility management services that combine real estate, maintenance, and support services into cohesive solutions. 


This shift is driven by advancements in technology, including AI and IoT, which facilitate smarter building management systems and more streamlined operations. Competition is intense, as firms must differentiate themselves through innovative service offerings, robust technology platforms, and strategic partnerships to capture market share.Cushman and Wakefield presents a formidable presence within the US Facility Management Market, known for its comprehensive range of services that encompass property management, project management, and strategic consultancy. 


The company leverages its vast expertise in managing large portfolios and delivering customized solutions that enhance asset value for clients across various sectors. Strengthening its competitive edge, Cushman and Wakefield has consistently invested in technology, ensuring that clients benefit from cutting-edge management tools and data analytics. The firm’s global reach, combined with localized service delivery, positions it uniquely in the market, enabling it to address the diverse needs of its clientele effectively. 


Its commitment to sustainability and innovative practices further bolsters its reputation as a leader within the facility management landscape.Aramark stands out in the US Facility Management Market primarily through its focus on integrated facility management services that include food services, uniforms, and facility management solutions. 


The company's strategy revolves around delivering tailored services that promote operational efficiencies and enhance customer experiences. Aramark's strengths lie in its robust supply chain management and strong client relationships across various sectors such as healthcare, education, and sports facilities. By focusing on mergers and acquisitions, Aramark has expanded its market presence, continually enhancing its service offerings and geographic reach. The company also emphasizes sustainability initiatives, integrating health and wellness programs within its facilities management services. Its reputation for reliability and commitment to service excellence makes Aramark a key player in the increasingly competitive landscape of facility management in the United States.


Key Companies in the US Facility Management Market Include:



  • Cushman and Wakefield

  • Aramark

  • Compass Group

  • ABM Industries

  • Hines

  • AECOM

  • Gartner

  • ISS World

  • Mitie Group

  • ServiceMaster

  • Sodexo

  • Jones Lang LaSalle

  • CBRE Group

  • Colliers International

  • G4S


US Facility Management Market Industry Developments


In recent months, the US Facility Management Market has seen significant developments, particularly among major players like Cushman and Wakefield, Jones Lang LaSalle, and CBRE Group. The market has been buoyed by a growing emphasis on sustainability and technology integration within operations. In August 2023, AECOM announced its acquisition of a smaller facility management firm to enhance its service offerings and footprint in the market. Aramark has also reported consistent growth, driven by the increasing demand for integrated facilities services, reflecting a broader trend of outsourcing within the sector. 


As of September 2023, the overall market valuation for facility management services has increased by approximately 12%, influenced by rising operational costs and the need for efficient space management solutions among enterprises. Furthermore, the importance of health and safety in facilities management has been underscored by ongoing post-pandemic adjustments, consolidating partnerships across organizations like Sodexo and Mitie Group to share best practices. With increasing investment in technology for operational efficiency, the market is evolving to meet the growing complexity of facility needs, showcasing a robust trajectory for industry growth in the coming years.


US Facility Management Market Segmentation Insights


Facility Management Market Service Type Outlook



  • Hard Service

  • Soft Service

  • Other Service


Facility Management Market Industry Vertical Outlook



  • Healthcare

  • Government

  • Education

  • Military & Defense

  • Real Estate

  • Others

  •  

Report Attribute/Metric Source: Details
MARKET SIZE 2018 11.46(USD Billion)
MARKET SIZE 2024 12.5(USD Billion)
MARKET SIZE 2035 31.85(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 8.875% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED Cushman and Wakefield, Aramark, Compass Group, ABM Industries, Hines, AECOM, Gartner, ISS World, Mitie Group, ServiceMaster, Sodexo, Jones Lang LaSalle, CBRE Group, Colliers International, G4S
SEGMENTS COVERED Service Type, Industry Vertical
KEY MARKET OPPORTUNITIES Smart building technologies integration, Sustainability and energy management services, Growth in healthcare facility management, Increase in outsourcing of facilities, Rise of automated facilities management solutions
KEY MARKET DYNAMICS Technological advancements, Growing demand for sustainability, Increasing operational efficiency, Rise in outsourcing services, Regulatory compliance pressures
COUNTRIES COVERED US


Frequently Asked Questions (FAQ) :

The US Facility Management Market is expected to be valued at 12.48 billion USD in 2024.

By 2035, the US Facility Management Market is projected to reach a value of 31.85 billion USD.

The US Facility Management Market is expected to experience a CAGR of 8.89% from 2025 to 2035.

Hard Service is valued at 5.0 billion USD in 2024 and is expected to reach 12.5 billion USD by 2035.

Soft Service is projected to be valued at 4.0 billion USD in 2024 and 10.0 billion USD in 2035.

The Other Service segment is anticipated to be valued at 3.48 billion USD in 2024 and 9.35 billion USD by 2035.

Major players in the market include CBRE Group, Aramark, Tishman Speyer, Emcor Group, and others.

The growth opportunities include advancements in technology, increasing demand for integrated services, and sustainable practices.

Challenges include fluctuating economic conditions, increasing competition, and evolving regulatory requirements.

Current trends, including digital transformation and sustainability initiatives, significantly influence the market growth and service offerings.

By 2035, the US Facility Management Market is expected to grow to a value of 31.85 USD billion.

The expected CAGR for the US Facility Management Market from 2025 to 2035 is 8.875 percent.

In 2024, the largest service type segment is Soft Service, valued at 6.0 USD billion.

The Hard Service segment is projected to reach a market value of 10.0 USD billion by 2035.

Major players in the US Facility Management Market include Cushman & Wakefield, Aramark, Compass Group, ABM Industries, and Jones Lang LaSalle.

Emerging trends and increasing demand for efficient facility operations create significant opportunities in the US Facility Management Market.

The market size of the Other Service segment is expected to be valued at 2.5 USD billion in 2024.

Both Hard Service and Soft Service segments are key drivers of growth in the US Facility Management Market.

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