The Telecom Billing & Revenue Management Market is projected to grow from USD 63.07 billion in 2024 to USD 100.63 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 6.01% during the forecast period (2024 - 2032). Additionally, the market size for telecom billing & revenue management was valued at USD 59 billion in 2023.
Growing telecom industry and increasing count of cellular subscriptions are the key market drivers enhancing the market growth.
Figure 1: Telecom Billing & Revenue Management Market Size, 2023-2032 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Market CAGR for telecom billing & revenue management is being driven by the growing telecom industry. The process of managing telecom billing and revenue includes management of debt collection as well as communication services. The procedure involves calculating billing and charging information, managing the customer's payments and invoices, and providing information on data utilisation. These solutions are frequently utilised by telecom service providers and digital service providers to improve their operational effectiveness by telecom network optimisation. During the projection period, it is predicted that the expansion of the telecom industry would play a significant role in driving demand for telecom billing and revenue management solutions and services. The deployment of advanced services, a growing client base, and the expanding telecom industry have put a strain on the network charging methods now in place.
Additionally, both telecom operators and consumers confront difficulties due to the ongoing and rapid growth of mobile and internet subscribers, a decline in service quality, network congestion, and a falloff in services. Telecom corporations are putting money into telecom billing and revenue management services to offset these disadvantages. The market's growth is anticipated to be further expedited by the growing importance of determining the profitability and value that a customer brings to the business as well as organizations’ growing preference for unified workflows and automated payment processing solutions for detecting and mitigating revenue leakages.
Furthermore, with cutting-edge telecom billing and revenue management capabilities, communication service providers must modernize their systems to offer innovative, flexible solutions and services that improve customer satisfaction while being more cost-effective. As CSPs strive to increase customer loyalty and value, the role of telecom billing and revenue management is becoming increasingly crucial. Thus, driving the Telecom Billing & Revenue Management market revenue.
The Telecom Billing & Revenue Management market segmentation, based on component includes software and services. The services category is anticipated to increase at a significant rate during the projection period. The services support greater process control, increased operational effectiveness, and process improvement for telecom operators and customer service providers. Services for telecom billing and revenue management can aid businesses in raising overall profitability.
The Telecom Billing & Revenue Management market segmentation, based on operator type, includes mobile operators and internet service providers, and Satellite communication providers and cable network providers. The market was controlled by the mobile operators and internet service providers category. This high share is mostly due to increased mobile penetration ly and rapid subscriber base growth across various areas. During the forecast period, the segment is also anticipated to see the greatest CAGR. The mobile operator focuses on the network, end-user data, and service to give the best service performance and customer experience management due to increased competition.
The Telecom Billing & Revenue Management market segmentation, based on deployment mode, includes cloud, and on-premise. The market was dominated by the on-premises category. This high percentage is mostly due to growing investments made by big businesses for internal software implementation. The on-premises approach is the most popular and in-demand among operators, notwithstanding the rise in popularity of the cloud model. The majority of telecom operators favor on-premises systems since they can make use of the existing infrastructure and save money by not having to alter it.
Figure 2: Telecom Billing & Revenue Management Market, by deployment mode, 2022 & 2032 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
By region, the study provides market insights into North America, Europe, Asia-Pacific, and Rest of the World. The North American Telecom Billing & Revenue Management market area will dominate this market, owing to the developing telecom industry. In addition, the increasing implementation of latest technologies will boost market growth in this region.
Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.
Figure 3: TELECOM BILLING & REVENUE MANAGEMENT MARKET SHARE BY REGION 2022 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Europe Telecom Billing & Revenue Management market accounts for the second-largest market share due to the regular release of newer services in the telecom industry. Further, the German Telecom Billing & Revenue Management market was the fastest growing region in the market, and the UK Telecom Billing & Revenue Management market held a substantial share in the market.
The Asia-Pacific Telecom Billing & Revenue Management Market is expected to expand at the quickest CAGR from 2023 to 2032. This is due to growing needs for enhanced billing and revenue management services across the region. Moreover, China’s Telecom Billing & Revenue Management market held the largest market share, and the Indian Telecom Billing & Revenue Management market was the fastest growing market in the Asia-Pacific region.
Leading market players are investing capital and resources across research and development in order to extend their product offerings, this is expected to help the Telecom Billing & Revenue Management market, grow even more. Market participants and manufacturers are also adopting various strategic activities to grow their worldwide presence, with vital market developments including new product developments & launches, contracts & agreements, mergers & acquisitions, increased investments, and collaboration with other similar organizations. To expand and survive in a more competitive and rising market climate, Telecom Billing & Revenue Management industry must offer cost-effective items.
The manufactures are making use of locally available resources to minimize the production costs which will aid the growth of the Telecom Billing & Revenue Management industry to benefit clients and increase the market sector. In recent years, the Telecom Billing & Revenue Management industry has offered some of the most significant advantages to medicine. Major players in the Telecom Billing & Revenue Management market, including Emida, Commerx, Huawei Technologies Co. Ltd., CSG Systems International Inc., Sterlite Technologies Limited, Comarch SA, IntegraTouch LLC., Infozech, Optiva Inc., Oracle, Telefonaktiebolaget LM Ericsson, SAP SE, Netcracker, ZCOM Systems, iNiSolution, and others, are attempting to increase market demand by investing in research and development operations.
CSG Systems International Inc (CSG)is a supplier of business support solutions for IT-related issues. CSG is essentially a purpose-driven SaaS platform business that helps huge organizations in a variety of industries handle complicated problems with ease. The company's customer-centric approach and cloud-first design help businesses attract, engage, and keep local business and public as customers. The organization offers various services, including financial services, mediation, data management, and revenue management solutions. CSG provides services to the telecommunications, broadband cable, media, retail, healthcare, government, financial services, and insurance sectors. In October 2021, A provider of configure, price, and quote (CPQ) and order management systems for the telecoms sector, DGIT Systems, was acquired by CSG. The purchase brings together market-leading technologies that are especially created to simplify the challenges of commercializing the forthcoming wave of multi-party digital products that will propel communications service providers' (CSPs') revenue growth.
For the telecoms sector, Optiva Inc. is a top supplier of mission-critical, cloud-native revenue management software. The private and public clouds are used to transport our products all over the world. Service providers may successfully grow their businesses by utilising digital, 5G, IoT, and growing market opportunities with the aid of Optiva solutions. The telecommunications sector uses software and services from Optiva for BSS and OSS. These include interconnect billing, customer care, integrated billing, customer experience management, and rating and charging. Its products are used by broadband providers in the Americas, Europe, Asia Pacific, the Middle East, and Africa as well as wireless, fixed line, satellite, WiMAX, and MVNO providers. In September 2022, The first 5G telecom charging solution to be sold through Google Cloud Marketplace has been launched, according to Optiva Inc. Because Optiva Charging Engine and Google Cloud are already integrated, CSPs may quickly purchase the software and attach it to other components of their infrastructure in less than 90 days.
November 2023
In order to facilitate the implementation of a converged pricing system for Tunisie Telecom's clients, Tunisie Telecom, the national operator of Tunisia, and Telepin, a mobile transaction platform, have announced the signing of a collaboration agreement.
The primary purpose of this agreement is to enable Tunisie Telecom to convert its charging system, which is now scattered among a number of different providers, to Telepin's single convergent charging platform.This transition promises to offer a better customer experience by providing a consolidated and more secure solution for mobile and landline top-ups," says Telepin. "This transition will also provide a better customer experience.
The technology that Telepin has developed is said to be able to fulfill all of Tunisie Telecom's pricing requirements. The system offers a seamless transition and a better user experience for Tunisie Telecom's enormous customer base, beginning with the transfer of legacy vouchers and continuing with the creation of on-demand e-vouchers.
The reality of the matter is that Tunisie Telecom has more than six million members, which includes both businesses and people. These subscribers are provided with a diverse variety of services in the areas of fixed and mobile telecommunications, data centers, cloud computing, Internet of Things, and managed security.
Telepin provides services to prominent operators in the Middle East, Africa, Asia, and the Americas. The company's headquarters are located in Ottawa, Canada, and it also has a regional presence in the United Kingdom, Tanzania, and Tunisia.
The company Telepin claims that it is able to transport, install, and commission its products, in addition to providing the required integration with third-party systems used by financial institutions, billers, merchants, and agents. Their relationship with Tunisie Telecom started in the year 2007.
January 2023
Together, Ericsson and Ooredoo Kuwait implemented Ericsson billing across both companies' networks. The billing system update enabled 5G evolution across Ooredoo Kuwait's network and assisted in developing competitive marketing strategies for 5G goods.
Software
Services
Mobile operators and internet service providers
Satellite communication providers and cable network providers
Cloud
On-premise
Telecom Billing & Revenue Management Regional Outlook
o US
o Canada
o Germany
o France
o UK
o Italy
o Spain
| Report Attribute/Metric | Details |
| Market Size 2023 | USD 59.00 Billion |
| Market Size 2024 | USD 63.07 Billion |
| Market Size 2032 | USD 100.63 Billion |
| Compound Annual Growth Rate (CAGR) | 6.01% (2024-2032) |
| Base Year | 2023 |
| Market Forecast Period | 2024-2032 |
| Historical Data | 2018- 2022 |
| Market Forecast Units | Value (USD Billion) |
| Report Coverage | Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends |
| Segments Covered | Component, Deployment mode, Operator type, and Region |
| Geographies Covered | North America, Europe, Asia Pacific, and the Rest of the World |
| Countries Covered | The US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil |
| Key Companies Profiled | Emida, Commerx, Huawei Technologies Co. Ltd., CSG Systems International Inc., Sterlite Technologies Limited, Comarch SA, IntegraTouch LLC |
| Key Market Opportunities | Growing telecom industry |
| Key Market Dynamics | Increase in demand for effective billing and revenue management services |
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Team Lead - Research she holds an experience of about 6+ years in market research and business consulting, working under the spectrum of information communication technology, telecommunications and semiconductor domains. aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.
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