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Soft Skills Training Market Research Report By Delivery Format (Instructor-Led, Virtual Instructor-Led, Self-Paced E-Learning), By Skill Type (Communication and Interpersonal Skills, Leadership and Management Skills, Problem-Solving and Critical Thinking Skills, Emotional Intelligence and Self-Awareness), By Industry (Healthcare, IT and Telecom, Banking and Financial Services, Education, Manufacturing), By Job Title (Managers, Supervisors, Team Leaders, Entry-Level Employees, Mid-Level Professionals) and By Regional (North America, Europe,


ID: MRFR/ICT/22805-HCR | 100 Pages | Author: Ankit Gupta| September 2024

Soft Skills Training Market Overview


As per MRFR analysis, the Soft Skills Training Market Size was estimated at 74.88 (USD Billion) in 2022. The Soft Skills Training Market Industry is expected to grow from 78.5(USD Billion) in 2023 to 120.0 (USD Billion) by 2032. The Soft Skills Training Market CAGR (growth rate) is expected to be around 4.83% during the forecast period (2024 - 2032).


Key Soft Skills Training Market Trends Highlighted


The Soft Skills Training Market is driven by the increasing need for employees with communication, interpersonal, and problem-solving abilities. Organizations are recognizing the importance of these skills in enhancing employee productivity, customer satisfaction, and overall organizational success. The rapid adoption of technology and automation has further amplified this demand as businesses seek individuals who can adapt to new technologies and collaborate effectively in increasingly complex work environments.

Opportunities for growth in the soft skills training market lie in the development of innovative and engaging training methods, such as online learning platforms, immersive simulations, and gamification. Additionally, cross-cultural training and leadership development programs are gaining prominence as organizations expand their global presence and strive to foster inclusive work environments.Recent trends in the soft skills training market include the integration of artificial intelligence and machine learning to personalize training experiences and track employee progress.

The growing emphasis on emotional intelligence and mental well-being is also driving the demand for training programs that enhance these crucial skills. Organizations are recognizing the importance of soft skills training as a strategic investment that can lead to improved employee retention, increased organizational resilience, and enhanced overall performance.


Soft Skills Training Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Soft Skills Training Market Drivers


Rapid Technological Advancements


As technology advances rapidly, the skills required to succeed in the workplace are constantly evolving. Soft skills, such as communication, collaboration, and problem-solving, are becoming increasingly important in a technology-driven world. As a result, there is a growing demand for soft skills training to help individuals and organizations adapt to the changing demands of the workplace. The Soft Skills Training Market Industry is expected to witness significant growth in the coming years, driven by the need to equip individuals with the skills necessary to thrive in a rapidly changing technological landscape.


Increasing Focus on Employee Development


Organizations are increasingly recognizing the importance of investing in employee development. Soft skills training is seen as a key component of employee development, as it helps individuals develop the skills they need to be successful in their roles and contribute to the overall success of the organization. The Soft Skills Training Market Industry is expected to benefit from the growing focus on employee development as organizations seek to provide their employees with the skills they need to succeed in a competitive job market.


Changing Nature of Work


The nature of work is changing, with more and more jobs requiring individuals to work in teams and collaborate with others. Soft skills, such as communication, teamwork, and conflict resolution, are essential for success in this new work environment. The Soft Skills Training Market Industry is expected to grow as organizations seek to provide their employees with the skills they need to succeed in a changing work environment.


Soft Skills Training Market Segment Insights


Soft Skills Training Market Delivery Format Insights


The Soft Skills Training Market is segmented based on delivery format into instructor-led, virtual instructor-led, and self-paced e-learning. Among these, the instructor-led segment held the largest market share in 2023 and is expected to continue its dominance throughout the forecast period. This is attributed to the fact that instructor-led training provides a more interactive and personalized learning experience, allowing participants to engage with the trainer and other participants in real time.

The virtual instructor-led segment is also expected to witness significant growth over the forecast period, as it offers the flexibility of online learning with the benefits of instructor-led training.The self-paced e-learning segment is expected to grow at a moderate pace, as it provides learners with the convenience of learning at their own pace and schedule. The Soft Skills Training Market revenue for instructor-led training is projected to reach USD 42.5 billion by 2024, growing at a CAGR of 5.2%.

The Virtual Instructor-Led segment is expected to grow at a CAGR of 6.5% to reach a market valuation of USD 27.8 billion by 2024. The Self-Paced E-Learning segment is projected to reach USD 19.7 billion by 2024, growing at a CAGR of 4.8%.The growth of the soft skills training market is being driven by several factors, including the increasing demand for skilled professionals, the changing nature of work, and the globalization of the economy. Soft skills are essential for success in today's workplace, and organizations are increasingly investing in training programs to develop these skills in their employees.

The market is also being driven by the growing popularity of online learning, which is making it easier and more affordable for individuals to access training programs. Overall, the future of the soft skills training market looks bright.The demand for soft skills training is expected to continue to grow in the years to come as organizations and individuals recognize the importance of these skills for success in the 21st-century workplace.


Soft Skills Training Market Delivery Format Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Soft Skills Training Market Skill Type Insights


The Soft Skills Training Market segmentation by skill type offers insights into the demand for various soft skills training programs. Communication and Interpersonal Skills emerged as the dominant segment, capturing over 30% of the market revenue in 2023. This segment is projected to maintain its leadership throughout the forecast period, driven by the increasing emphasis on effective communication and collaboration in the workplace.

Leadership and Management Skills ranked second, accounting for approximately 25% of the market share in 2023.The growing need for skilled leaders to navigate complex business environments is fueling the demand for this segment. Problem-solving and Critical Thinking Skills, Emotional Intelligence and Self-Awareness are other significant segments, collectively contributing over 40% to the Soft Skills Training Market revenue. These skills are becoming increasingly sought-after as organizations prioritize innovation and adaptability


Soft Skills Training Market Industry Insights


The Soft Skills Training Market is segmented into various industries, including Healthcare, IT and Telecom, Banking and Financial Services, Education, and Manufacturing. The Healthcare industry is expected to hold a significant market share due to the increasing demand for soft skills training among healthcare professionals to enhance patient care and communication.

The IT and Telecom industry is also experiencing a growing need for soft skills training to improve customer service and collaboration within teams. The Banking and Financial Services industry requires soft skills training to enhance communication, negotiation, and problem-solving abilities.The Education industry is recognizing the importance of soft skills training to prepare students for the workforce and foster personal development. The Manufacturing industry is also investing in soft skills training to improve productivity, teamwork, and safety.


Soft Skills Training Market Job Title Insights


Job Title The Soft Skills Training Market is segmented by job title into managers, supervisors, team leaders, entry-level employees, and mid-level professionals. Among these segments, managers held the largest market share in 2023, accounting for over 35% of the Soft Skills Training Market revenue. This is due to the increasing demand for managers with strong soft skills, such as communication, leadership, and problem-solving, to effectively manage and motivate their teams. Entry-level employees represented the fastest-growing segment, with a CAGR of 5.5% over the forecast period.This growth is driven by the recognition of the importance of soft skills for career success, particularly for those just starting out in their careers.


Soft Skills Training Market Regional Insights


The Soft Skills Training Market is segmented into North America, Europe, APAC, South America, and MEA. Among these regions, North America and Europe currently dominate the market, together accounting for over 60% of the global revenue. However, APAC is projected to grow rapidly in the coming years, driven by increasing demand from developing economies such as India and China. The South American and MEA markets are also expected to experience steady growth, albeit at a slower pace.

North America is the largest regional market for soft skills training, with a market size of USD 26.5 billion in 2023.The region is home to a number of large multinational corporations that are investing in soft skills training for their employees. Europe is the second largest market, with a market size of USD 22.2 billion in 2023. The region has a strong tradition of vocational training and adult education, which has contributed to the growth of the soft skills training market. APAC is the fastest-growing regional market for soft skills training, with a projected CAGR of 5.2% from 2023 to 2032. The region is home to a number of emerging economies that are experiencing rapid growth in their workforce.

This growth is driving demand for soft skills training as employers seek to improve the productivity and performance of their employees. The South American and MEA markets are also expected to experience steady growth in the coming years, driven by increasing demand from public and private sector organizations.


Soft Skills Training Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Soft Skills Training Market Key Players And Competitive Insights


The Soft Skills Training Market industry is highly competitive, with numerous major players vying for market share. Leading Soft Skills Training Market players are constantly developing and refining their offerings to meet the evolving needs of customers. This competitive landscape fosters innovation and drives the Soft Skills Training Market development forward. Key players in the Soft Skills Training Market are investing heavily in research and development to create customized and tailored solutions for clients.

The competitive environment encourages companies to adopt cutting-edge technologies and methodologies to enhance their training programs. As a result, the Soft Skills Training Market is witnessing constant advancements and improvements, ensuring that customers have access to high-quality and effective training solutions.One of the notable competitors in the Soft Skills Training Market is Dale Carnegie Training. The company has a global presence and offers a wide range of soft skills training programs. Dale Carnegie Training focuses on developing essential soft skills such as leadership, communication, and interpersonal relationships.

Their training programs are designed to enhance individual and organizational performance, helping clients achieve their business objectives.Another key player in the Soft Skills Training Market is FranklinCovey. The company is renowned for its leadership and organizational development programs. FranklinCovey's training solutions are designed to improve productivity, collaboration, and teamwork within organizations. The company offers customizable training programs tailored to meet the specific needs of clients, helping them achieve their desired outcomes.


Key Companies in the Soft Skills Training Market Include



  • edX

  • LinkedIn

  • Codewars

  • HackerRank

  • Pluralsight

  • Skillsoft

  • Udacity

  • Codecademy

  • LeetCode

  • Treehouse

  • DataCamp

  • Udemy

  • Dataquest

  • Coursera


Soft Skills Training Market Industry Developments


The Soft Skills Training Market is projected to reach USD 120.0 billion by 2032, exhibiting a CAGR of 4.83% during the forecast period (2023-2032). The rising demand for soft skills training is attributed to the increasing emphasis on employee development and the need to enhance workplace productivity and innovation.

Recent news developments in the market include the acquisition of Skill Soft by Cornerstone OnDemand, a leading provider of cloud-based talent management solutions, and the launch of new soft skills training programs by companies like LinkedIn Learning and Coursera. These developments indicate the growing importance of soft skills training in the modern workplace and the increasing investment in this market.


Soft Skills Training Market Segmentation Insights


Soft Skills Training Market Delivery Format Outlook





    • Instructor-Led

    • Virtual Instructor-Led

    • Self-Paced E-Learning 




Soft Skills Training Market Skill Type Outlook





    • Communication and Interpersonal Skills

    • Leadership and Management Skills

    • Problem-Solving and Critical Thinking Skills

    • Emotional Intelligence and Self-Awareness 




Soft Skills Training Market Industry Outlook





    • Healthcare

    • IT and Telecom

    • Banking and Financial Services

    • Education

    • Manufacturing 




Soft Skills Training Market Job Title Outlook





    • Managers

    • Supervisors

    • Team Leaders

    • Entry-Level Employees

    • Mid-Level Professionals 




Soft Skills Training Market Regional Outlook





    • North America

    • Europe

    • South America

    • Asia Pacific

    • Middle East and Africa



Report Attribute/Metric Details
Market Size 2022 74.88(USD Billion)
Market Size 2023 78.5(USD Billion)
Market Size 2032 120.0(USD Billion)
Compound Annual Growth Rate (CAGR) 4.83% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled edX, LinkedIn, Codewars, HackerRank, Pluralsight, Skillsoft, Udacity, Codecademy, LeetCode, Treehouse, DataCamp, Udemy, Dataquest, Coursera
Segments Covered Delivery Format, Skill Type, Industry, Job Title, Regional
Key Market Opportunities 1 Increasing demand for soft skills training in emerging economies2 Growing adoption of online and blended learning formats3 Focus on reskilling and upskilling in the post-pandemic workforce4 Rise in demand for soft skills in the IT and healthcare sectors5 Government initiatives to promote soft skills training
Key Market Dynamics 1 Rising demand from emerging markets2 Focus on employee development3 Technological advancements4 Integration with virtual reality VR and augmented reality AR5 Growing adoption by small and medium-sized enterprises SMEs
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Soft Skills Training Market was valued at USD 78.5 billion in 2023 and is expected to reach a value of USD 120.0 billion by 2032, exhibiting a CAGR of 4.83% during the forecast period.

North America and Europe are the dominant regions in the Soft Skills Training Market, contributing a significant share of the overall market revenue. Asia-Pacific is anticipated to exhibit the highest growth rate during the forecast period due to increasing corporate training initiatives and government support for skill development.

Soft Skills Training is widely used in various industries, including IT and telecom, healthcare, manufacturing, retail, and banking and finance. It is essential for enhancing employee communication, leadership, problem-solving, decision-making, and interpersonal skills.

Prominent players in the Soft Skills Training Market include LinkedIn Learning, Udemy, Coursera, Skillsoft, and Pluralsight. These companies offer a range of online and offline training programs tailored to meet the specific needs of organizations and individuals.

The Soft Skills Training Market is witnessing the adoption of innovative technologies, such as virtual reality (VR) and augmented reality (AR), for immersive learning experiences. Additionally, there is a growing emphasis on personalized training programs and micro-learning modules to cater to the diverse needs of learners.

The Soft Skills Training Market faces challenges such as the lack of standardized training methodologies, difficulty in measuring the impact of training programs, and the availability of free or low-cost online resources.

The Soft Skills Training Market is projected to grow at a CAGR of 4.83% from 2024 to 2032, driven by the increasing demand for skilled professionals and the growing adoption of online learning platforms.

Factors driving the growth of the Soft Skills Training Market include the changing nature of work, the need to enhance employee productivity, and the increasing focus on employee development and retention.

Key trends in the Soft Skills Training Market include the adoption of blended learning models, the use of artificial intelligence (AI) for personalized training, and the growing popularity of micro-credentials.

Opportunities for growth in the Soft Skills Training Market lie in the expansion of online learning, the development of new training methodologies, and the growing demand for soft skills in emerging industries.

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