As per MRFR analysis, the smart city kiosk market Size was estimated at USD 11.37 Billion in 2022.
The smart city kiosk market is expected to grow from USD 13.3 Billion in 2023 to USD 54.2 Billio by 2032. The smart city kiosk market CAGR (growth rate) is expected to be around 16.9% during the forecast period (2024 - 2032).
Smart City Kiosks are gaining increasing prominence in urban environments, integrating digital technologies to enhance citizen engagement and convenience. Key market drivers include the growing adoption of smart city initiatives, rising demand for real-time information, and the need for improved public services.
Opportunities lie in the development of interactive kiosks offering a wide range of services, including digital signage, navigation, and access to government and community resources. Recent trends indicate a shift towards kiosks with advanced features such as facial recognition, touchless payment, and AI-powered information retrieval systems.
These advancements are expected to revolutionize the smart city kiosk market, providing seamless and personalized experiences for users.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Cities and countries around the world are focusing more and more attention and expenditure on smart city initiatives to improve both the infrastructure within the cities and towns, and to also streamline how the municipality itself interacts with its stakeholders, the citizens.
One of the critical components of these smart city initiatives is the smart city kiosk, which is used to disseminate all kinds of information to the citizens, as well as to gather feedback and act as a portal to other e-governance services.
Going forward, the growth in the adoption of these smart city initiatives is likely to create a significant demand for these kiosks.
The proliferation of smart devices, such as smartphones, tablets, and wearables, is creating a demand for seamless connectivity and access to information on the go.
Smart city kiosks act as a bridge between the physical and digital worlds, providing users with convenient access to information and services they need. The growing demand for smart and connected devices is expected to fuel the growth of the Smart City Kiosk Market.
Smart city kiosks appear to be gaining favor in urban spaces around the world. Governments have started to introduce policies, offer financial incentives as well as pilot smart kiosk schemes. Therefore, it can be expected that increasing cooperation on the side of the government will facilitate the growth of the Smart City Kiosk Market.
Segmentation Overview The Smart City Kiosk Market is segmented by Kiosk Type into Outdoor Kiosk, Indoor Kiosk, and Wayfinding Kiosk. Among these, the Outdoor Kiosk segment held the largest market share of 56% in 2023 and is expected to dominate throughout the forecast period.The growth of the Outdoor Kiosk segment can be attributed to the increasing demand for real-time information and services in public places such as parks, transportation hubs, and shopping malls. Indoor Kiosks accounted for a significant market share of 32% in 2023 and are expected to grow moderately over the forecast period.
The growth of the Indoor Kiosk segment can be attributed to the increasing adoption of smart technologies in commercial buildings, educational institutions, and healthcare facilities. Wayfinding Kiosks held the lowest market share of 12% in 2023 and are expected to witness the highest growth rate during the forecast period.The market will be driven by the increasing adoption of smart city initiatives, growing demand for real-time information and services, and advancements in kiosk technologies.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
The market is segmented into hardware, software, and services. The hardware segment of the market held the largest market share in 2023 and is expected to dominate the market throughout the forecast period. Hardware components enable integration of advanced technologies and applications in smart city kiosks with displays, sensors, and processors.
The software segment is also expected to expand significantly during the forecast period as cloud- and mobile-based software solutions are adopted by smart city kiosk developers. The services segment includes consulting, deployment, and maintenance services and will expand moderately over the forecast period.Smart city kiosks integrate a variety of tools and instruments to provide citizens with a range of advantages, including increased engagement, access to information and services, and security enforcement. The market will also benefit from the expanded application of IoT and AI in the implementation of smart cities.
The application segment of the Smart City Kiosk Market is expected to witness significant growth in the coming years. In 2023, the information and communication segment held the largest market share, accounting for over 35% of the global revenue.
This growth is attributed to the increasing demand for kiosks that provide real-time information and communication services, such as news, weather updates, and local event listings. The payment and ticketing segment is also expected to experience notable growth, driven by the rising adoption of cashless payment systems and the convenience of purchasing tickets through kiosks.
The security and surveillance segment is expected to gain traction due to the growing concerns about public safety and the need for efficient surveillance systems. The interactive entertainment segment is anticipated to witness moderate growth, driven by the increasing popularity of interactive games and entertainment options. Overall, the Smart City Kiosk Market is expected to continue to expand rapidly, driven by the increasing adoption of smart city initiatives and the growing demand for kiosks that offer a wide range of services and applications.
The Smart City Kiosk Market is projected to grow significantly in the coming years, with a CAGR of 16.9% from 2024 to 2032. Regionally, North America held the largest market share in 2023, followed by Europe and APAC. The growth in North America is attributed to the increasing adoption of smart city initiatives and the presence of major players in the region.
Europe is also expected to witness significant growth, driven by government initiatives and the increasing demand for smart city solutions. APAC is anticipated to be the fastest-growing region, owing to the rapid urbanization and the growing demand for smart city infrastructure in countries such as China and India. South America and MEA are also expected to experience steady growth in the smart city kiosk market, driven by government investments and the increasing adoption of smart city technologies.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Major players in the smart city kiosk market are constantly striving to expand their market share and gain a competitive edge, leading to ongoing market development and innovation. Leading smart city kiosk market players are focusing on developing advanced technologies, offering tailored solutions, and expanding their global reach to cater to the diverse needs of customers. The smart city kiosk market Competitive Landscape is highly dynamic, with established players and emerging entrants vying for market dominance. Strategic partnerships, mergers, and acquisitions are common strategies employed by players to strengthen their market position and gain access to new technologies and markets.
Among the leading players in the smart city kiosk market, Quanta Computer Inc. has established itself as a prominent provider of customized smart kiosk solutions. The company has a global presence and serves a wide range of industries, including retail, healthcare, transportation, and hospitality. Quanta Computer Inc. focuses on delivering innovative and reliable kiosk solutions that meet the specific needs of its customers. The company's commitment to quality and customer satisfaction has earned it a strong reputation in the industry.
A notable competitor in the smart city kiosk market is KIOSK Information Systems, which has positioned itself as a leader in the design, manufacturing, and deployment of smart kiosks. The company offers a comprehensive range of products, including interactive kiosks, digital signage solutions, and self-service terminals. KIOSK Information Systems leverages its expertise in hardware, software, and integration to provide turnkey solutions that address the unique requirements of its customers. The company's focus on innovation and customer-centricity has enabled it to gain a significant market share.
CityZenith
Pax Computer
FlyRyte
Grosvenor Billing Systems
Sensonics
LINK Kiosk
Touch Kiosks
Relyon
Media Vs. Innovations
Innovative Kiosks
IKE Smart City
Quiosque Interactif
Civiq Smartscapes
Key factors driving the market include the increasing adoption of smart city initiatives, the growing demand for real-time information and services, and the need for improved citizen engagement.
In February 2023, Smart City Media announced the launch of its new smart city kiosk, the SCIO. The SCIO is a modular, all-in-one kiosk that can be customized to meet the specific needs of each city.
In March 2023, the city of San Francisco announced plans to install 500 new smart city kiosks throughout the city. The kiosks will provide residents with access to a variety of services, including free Wi-Fi, charging stations, and wayfinding information.
In April 2023, the European Commission announced a new funding program for smart city projects. The program will provide €1 billion in funding for projects that develop and implement innovative smart city solutions.
These developments indicate that the smart city kiosk market is poised for continued growth in the coming years.
Outdoor Kiosk
Indoor Kiosk
Wayfinding Kiosk
Hardware
Software
Services
Information and Communication
Payment and Ticketing
Security and Surveillance
Interactive Entertainment
North America
Europe
South America
Asia Pacific
Middle East and Africa
| Report Attribute/Metric | Details |
| Market Size 2022 | 11.37(USD Billion) |
| Market Size 2023 | 13.3(USD Billion) |
| Market Size 2032 | 54.2(USD Billion) |
| Compound Annual Growth Rate (CAGR) | 16.9% (2024 - 2032) |
| Report Coverage | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
| Base Year | 2023 |
| Market Forecast Period | 2024 - 2032 |
| Historical Data | 2019 - 2023 |
| Market Forecast Units | USD Billion |
| Key Companies Profiled | CityZenith, Pax Computer, FlyRyte, Grosvenor Billing Systems, Sensonics, LINK Kiosk, Touch Kiosks, Olea Kiosks, Relyon, Smart City Media, Media Vs Innovations, Innovative Kiosks, IKE Smart City, Quiosque Interactif, Civiq Smartscapes |
| Segments Covered | Kiosk Type, Component, Application, Regional |
| Key Market Opportunities | Digital signage E-commerce Smart city infrastructure Contactless transactions Information and navigation |
| Key Market Dynamics | Rising urban population Growing demand for real-time information Increasing government initiatives Adoption of IoT and 5G technology Expanding applications in various sectors |
| Countries Covered | North America, Europe, APAC, South America, MEA |
Frequently Asked Questions (FAQ) :
The smart city kiosk market was worth USD 13.3 billion in 2023.
The smart city kiosk market is projected to grow at a CAGR of 16.9% from 2024 to 2032.
North America and Europe are the key regions driving the growth of the smart city kiosk market.
Smart City Kiosks are used for a variety of applications, including wayfinding, public safety, and environmental monitoring.
Key competitors in the smart city kiosk market include Smart City Holdings, Inc., Cubic Corporation, and NEC Corporation.
The smart city kiosk market is expected to reach USD 54.2 billion by 2032.
The growth of the smart city kiosk market is being driven by the increasing demand for smart city solutions and the growing adoption of digital technologies.
The smart city kiosk market faces challenges such as concerns over privacy and security and the need for interoperability between different systems.
Opportunities for growth in the smart city kiosk market include the development of new applications and the expansion into new markets.
Key trends in the smart city kiosk market include the integration of artificial intelligence and the increasing use of mobile technologies.
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Team Lead - Research she holds an experience of about 6+ years in market research and business consulting, working under the spectrum of information communication technology, telecommunications and semiconductor domains. aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.
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