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Outage Management System Market Analysis

ID: MRFR//2029-HCR | 188 Pages | Author: Anshula Mandaokar| December 2024

The Outage Management System (OMS) market is a dynamic and developing scene that assumes a basic part in the productive working of power circulation organizations. One vital driver of the OMS market is the developing mindfulness among utilities about the requirement for constant checking and fast reaction to power outages. As the recurrence and seriousness of cataclysmic events and outrageous climate occasions keep on ascending, there is an increased highlighting on improving the strength of electrical frameworks. This has prompted an expanded reception of OMS arrangements, which empower utilities to rapidly identify, investigate, and answer outages, limiting margin time and further developing consumer loyalty.
Also, the coordination of cutting-edge innovations like artificial intelligence and the Internet of Things (IoT) is reshaping the OMS market. These advances empower utilities to assemble and break down immense measures of information progressively, giving noteworthy experiences to proactive outage management. Artificial intelligence calculations can foresee expected issues, recognize designs, and streamline reaction methodologies, at last improving the general proficiency of outage management. The OMS market is additionally impacted by the continuous computerized change inside the energy area, where utilities are putting resources into smart framework answers for modernize their foundation and work on functional productivity.
Administrative structures assume a significant part in molding the elements of the OMS market. Besides, the developing spotlight on maintainability and the change to sustainable power sources are driving utilities to put resources into smart network advancements, including OMS, to help the mix of dispersed energy assets and improve lattice steadiness.
The OMS market is portrayed by a cutthroat scene with a blend of laid out players and new participants. Laid out sellers frequently offer complete OMS arrangements with a scope of highlights, including ongoing observing, prescient examination, and versatile applications for field teams. Then again, arising players might zero in on specialty advances or explicit sections of the OMS market. This variety in contributions gives utilities a great many decisions, encouraging development and rivalry in the market. End-clients, including the two utilities and modern customers, look for arrangements that address outage management as well as give extra functionalities like resource management, labor force improvement, and coordination with other framework management systems. Accordingly, sellers in the OMS market are progressively creating coordinated arrangements that take care of the complex necessities of their clients.

Global Outage Management System Market Overview:


Outage Management System Market Size was valued at USD 1.3 Billion in 2023. The Outage Management System market industry is projected to rise from USD 1.58 Billion in 2024 to USD 6.3 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 18.88% during the forecast period (2024 - 2032). Increased demand for outage management systems and increasing launches of new products by the market players are the key market drivers enhancing the growth of market.


Global Outage Management System Market Overview1


Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review


The need for a productive system for managing power distribution and grid supervisors to detect failures, issue alerts, and restore power is surging in conjunction with the mounting demand for a consistent and reliable supply of electricity. The integrated interactive voice response feature of the outage management system's capabilities allows for improved connection with the client to meet customer needs.


There is a requirement to store and restore power due to the limited power resource generation.  Power distribution operators are forced to rely on the outage management system due to soaring concerns over excessive power use. Thus, the market size will increase as a result of rising power utilization concerns. Also, outage management systems’ reliability is anticipated to rise as software and the Internet of Things (IoT) continue to progress, presenting lucrative opportunities to companies.


Outage Management System Market Trends




  • Growing demand for outage management systems is driving the market growth.




Market CAGR for outage management systems is being driven by the rising demand for outage management systems. The outage management system is widely utilized in electric distribution systems to help the restoration of power. The outage management system assists in generating valuable historical information, reporting it, and efficiently identifying and resolving outages. The outage management system also enhances the operational capabilities and communications and also significantly raises the pace of trouble analysis; this allows managers to come to better and faster decisions and thereby reducing dispatching bottlenecks that come during high-volume outage situations.


The increasing requirement for a continuous and reliable electricity supply generates a need for a capable system to monitor and manage power distribution across the region. The outage management system is the whole package of solutions utilized by the power distribution and grid supervisors to identify outages, provide an alert, and restore power. Integrating interactive voice response capabilities in OMS facilitates automated and improved client communication to boost the satisfaction of customers. Therefore, utility companies are largely adopting an outage management system that will fulfill the increasing demand of customers. Currently, the utility industry is confronting concerns about excessive electricity consumption. The increasing concerns and awareness related to excessive power use cause power distributors to install OMS solutions.


Growing expenditure on smart grid development boosts the outage management system adoption. The inclusion of outage management systems with modern metering infrastructure improves the smart grid's functionality. OMS minimizes the outage time and allocates important resources for faster restoration of power. The integration of OMS with GIS (geographic information system) has enhanced the location functionality to fast the exact tracking of power outages. The wide communication infrastructure and informative dashboards are helping power distribution supervisors to get a valuable insight into data; these help in rapid and accurate decision-making. The integration of OMS with the supervisory control and data acquisition (SCADA) system allows the complete automation of overall OMS operations.


The rising demand for energy consumption because of a growing population and rapid urbanization rate is boosting the growth of the market. This expansion in this way will require proper management and distribution of electricity to circumvent any kind of harmful hazards or accidents. The network management systems used beyond the control room to assist in restoring services to the customers and are getting popular in the market. Thus, driving the Outage Management System market revenue.


Outage Management System Market Segment Insights:



The Outage Management System types in the market are Standalone OMS and Integrated OMS.


The applications of outage management systems are public utilities and private utilities. The public utilities section has taken the top spot since many companies are launching advanced systems with advanced features to cater to the general public during outages.



  • Owensboro Municipal Utilities announced in June 2023 that it will be implementing a text message system to allow consumers to report outages and to help respond to outages more quickly. Power outages will be able to be reported via SMS, and users will receive a confirmation message when their report has been received. The outage management system will immediately send the report to real personnel for review.



Outage Management System Type Insights


The Outage Management System market segmentation, based on type, includes Standalone OMS and Integrated OMS. The integrated OMS segment dominated the market, accounting for the largest market revenue. This is due to the inclination toward advanced applications, like Advanced Distribution Management Systems (ADMS). The smart grid deployments, system upgradation, and replacement projects are anticipated to fuel the market of integrated OMS.


Outage Management System Application Insights


The Outage Management System market segmentation, based on application, includes public utilities and private utilities. The public utilities category dominates the market due to the provision of outage management systems at reasonable costs when compared to private utilities. The private utilities category is anticipated to increase at a rapid rate throughout the forecast period due to the rise in investment for smart grid technologies such as DMS and ADMS. This segment is anticipated to create new revenue for the outage management system market.


Figure 1: Outage Management System Market, by Application, 2022 & 2032 (USD Billion)


Outage Management System Market, by Application


Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review


Outage Management System Regional Insights


By region, the study gives market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American Outage Management System market area dominates this market, owing to an increase in the restoration of power and reducing the crew management costs and outage costs with easy-to-generate historical statistics. The US is the largest conferer to the outage management system market in the North American region.


Further, the main countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, South Korea, Japan, India, Australia, and Brazil.


Figure 2: Outage Management System Market Share By Region 2022 (USD Billion)


Outage Management System Market Share By Region


Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review


Europe's Outage Management System market accounts for the second-largest market share because of the increasing demand for digitally enabled grids, and need to save and restore electricity, and the progressive approach towards advanced technology. Further, the German Outage Management System market held the largest market share, and the UK Outage Management System market was the fastest-growing market in the European region.


The Asia-Pacific Outage Management System Market is expected to grow at the rapid CAGR from 2023 to 2032. This is due to the powerful economic growth and governmental initiative for smart infrastructure development and rapid urbanization & industrialization. Moreover, China’s Outage Management System market held the largest market share, and the Indian Outage Management System market was the rapid-growing market in the Asia-Pacific region.


Outage Management System Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development in order to spread their product lines, which will help the Outage Management System market grow even more. Market participants are also undertaking a various strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the Outage Management System industry must offer cost-effective items.


Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the Outage Management System industry to benefit clients and increase the market sector. In recent years, the Outage Management System industry has offered some of the most significant advantages to the restoration of energy. Major players in the Outage Management System market, including ABB Ltd., Utilities Kingston, Gainesville Regional Utilities, Oracle Corporation, Westinghouse Electric Company, General Electric Company, Siemens AG, CGI Group, Advanced Control Systems Inc., Intergraph Corporation, S&C Electric Company, and others, are attempting to increase market demand by investing in research and development operations.


Westinghouse Electric Company is the leader in supplying safe and innovative nuclear technology. The company was formed in 1911with the original company name, George Westinghouse's Westinghouse Electric; the company provides their utility customers across the world with the most reliable, nuclear fuel, plant automation, dependable nuclear power plants, and operating plant products and services that focus on safety and sustainability. In June 2022, Westinghouse Electric Company LLC, a US-based nuclear power and outage management company, acquired BHI Energy, Inc for an undisclosed amount. With this acquisition, Westinghouse Electric Company LLC focuses on strengthening its capability to provide the nuclear operating fleet by offering new standards in outage and maintenance efficiencies.


Oracle Corporation an America-based multinational computer technology corporation headquartered in Texas. The company provides organizations across the world with computing infrastructure and software to innovate. The company provides business leaders with a modern application that assists them to in innovating, and attain sustainable growth. In May 2021, Oracle corporation started the utilization of outage management beyond the control room to the desktop devices with internet access, where the storm management employers can efficiently work to respond to staff and release crews from anywhere, which will save time in restoring service to the customers.


Key Companies in the Outage Management System market include



  • ABB Ltd.

  • Utilities Kingston

  • Gainesville Regional Utilities

  • Oracle Corporation

  • Westinghouse Electric Company

  • General Electric Company

  • Siemens AG

  • CGI Group

  • Advanced Control Systems Inc.

  • Intergraph Corporation

  • S&C Electric Company


Outage Management System Industry Developments


March 2020:ABB Ltd. Announced its new ABB Ability Outage Management System 2.0. this system utilizes AI and ML to enhance outage detection and restoration.


February 2019:The new outage management system (OMS) has been executed by Utilities Kingston. In this system, they have aimed to enhance communication and address power outages.


January 2018:The Florida-based municipal electric utility company,' Gainesville Regional Utilities, has opted for Open Systems International, Inc. To provide an outage management system (OMS) for restoring their existing legacy system.


In March 2023:IoT Communications & Data Analytics company Probus Smart Things Private Limited raised $3 million from US-based Family Office and Unicorn India Ventures. The company develops solutions for outage management, energy management, and operations management. Existing investors took part in the round as well. Through the development of integrated hardware and software solutions, Probus assists utility providers in digitizing their distribution grid and gaining complete network visibility. Electricity distribution utilities are able to implement distribution grid analytics thanks to a strong IOT solution.


June 2023: Westinghouse made its outage management services for nuclear power plants become larger by adding remote monitoring and AI-driven diagnostics. This development is expected to improve safety and efficiency in managing outages of nuclear facilities.


Owensboro Municipal Utilities said in June 2023 that it will use a text messaging service to inform customers about power outages and, as such, send an SMS notification about electricity availability around the corner. In addition, such information should be provided through SMS or MMS messages containing explanations why there is no power at a given point. The report from the system will then be immediately forwarded to the employees themselves for review.


April 2022: Siemens launched its Spectrum Power 7 platform with advanced OMS functionalities included. As a result, utilities are enabled through this platform to deal with complex grid operations conveniently while leveraging cutting-edge data analytics and automation technologies, leading to quicker response times during outages.


January 2022: Oracle has introduced updates for its Utility Network Management System incorporating AI for better prediction and management of power outrages. The upgrades also include better real-time analytics as well as cloud integration, enabling faster responses to blackouts by most utilities.


November 2021: ABB released its new ABB Ability™ Outage Management System (OMS)4.0, featuring advanced AI/ML algorithms that improve detection and resolution efficiencies for outages. This update aims at improving predictive maintenance and reducing downtime.


In March 2021, ABB Ltd announced its new ABB Ability Outage Management System 2.0, using AI and ML for outage detection and restoration.


Outage Management System Market Segmentation


Outage Management System Type Outlook



  • Standalone OMS

  • Integrated OMS


Outage Management System Application Outlook



  • Public Utility

  • Private Utility



Outage Management System Component Outlook



  • Software System

  • Communication System



Outage Management System Regional Outlook



  • North America

    • US

    • Canada



  • Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Rest of Europe



  • Asia-Pacific

    • China

    • Japan

    • India

    • Australia

    • South Korea

    • Australia

    • Rest of Asia-Pacific



  • Rest of the World

    • Middle East

    • Africa

    • Latin America



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