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Managed Services Market Size

ID: MRFR//1792-CR | 173 Pages | Author: Shubham Munde| February 2020

Numerous variables affect the Managed Services industry, which together create its landscape and dictate its direction. The development of technology is one important factor. Businesses look for managed services to keep ahead of the competition as technology advances. The need for managed services is driven by the rising reliance on digital solutions and the complexity of IT infrastructure, which together create a dynamic industry.


Another important market consideration is cost effectiveness. Many businesses discover that using managed service providers (MSPs) to handle their IT needs is more affordable than keeping an internal IT staff. By allowing companies to pay for just the services they use, MSPs' scalable approach lowers operating costs and maximizes resource use. Security issues are a major factor influencing the managed services industry. Businesses are increasingly turning to MSPs to improve their cybersecurity measures due to the increased frequency and sophistication of cyber attacks.


Managed services providers are a vital partner for businesses that prioritize data security because they provide advanced technologies and specialized skills to safeguard sensitive data. Another factor propelling the managed services industry is globalization. As companies grow internationally, they require an increasingly stable and well-integrated IT infrastructure. By providing uniform IT support across several geographic locations, managed services offer a seamless solution that guarantees efficient corporate operations on a worldwide scale. One important aspect affecting the managed services market is regulatory compliance, especially in sectors like healthcare and finances. To protect client data and preserve the integrity of their business processes, organizations need to go by a number of rules.


Managed service providers are essential in guiding companies through the maze of complicated compliance regulations, making sure they abide by the law and stay out of trouble. The Managed Services industry's dynamics are also influenced by market rivalry. Businesses look for creative and effective IT solutions as they try to obtain a competitive edge. In this cutthroat market, managed service providers that can deliver state-of-the-art technology and remain ahead of industry trends can stand to prosper.

Covered Aspects:

Report Attribute/Metric Details
Growth Rate   7.20% (2024-2032)

Managed Services Market Overview


The Market Research Future Report expects that there will be an expansion in the Managed Services Market industry is projected to grow from USD 277.5 Billion in 2023 to USD 518.8 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 7.20% during the forecast period (2024 - 2032). Moreover, in this recent technological world, most organizations and government sectors are using cloud-based platforms to store their crucial workloads.


All this requirement, makes us believe that there is a high demand for technological things such as cloud, Internet of Things, and Large Data Analytic Platforms. The wide range of adoption of these technologies has played a vital role in digital transformation strategy. Due to this, there is a huge burden on the data center organizations which ultimately leads to the Managed Services Market Growth.


Figure 1: Managed Services Market Size, 2024-2032 (USD Billion)


Managed Services Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Covid 19 Analysis


During the covid 19 periods, most of the industries and government sectors have to face several difficult situations. Indeed, the global economy during the pandemics was disturbed due to a lack of demand and supply. It led the industries and organizations to cut small and short-term budgets and exigence forecasting.


However, the presumption of wide-range adoption of IoT, cloud, and other such platforms will increase and lead the Managed Services Market to grow eventually. Moreover, this development has influenced the cloud giant market to modify their services so that they can easily co-operate with the increasing workloads.


The Managed Services Market operators have also acknowledged the remote works during the pandemic crisis. Moreover, this covid 19 crisis had influenced the industries and people to work digitally to expand their markets. This will result in an increment of production and offers new Managed Services Market opportunities.


Market Dynamics


Market dynamics are basically the responsible factors that influence the global economy of any organization or industry. In this Managed Services Market Forecast report, detailed information about the market drivers, opportunities, challenges, and other factors is mentioned.



  • Drivers


Undoubtedly, the Major driving factor of the Managed Services Market growth is the increasing need for reduction in the maintenance and administration costs through the organizations globally. This overall cost reduction can help the market to grow exponentially. Due to this cost reduction, the industries and organizations will easily be able to accomplish modern business infrastructure according to the Managed Services Market trends. Also, the industries can outsource their organizations to expert service providers to reduce these extra compound costs. Furthermore, this will help the organizations with financial assistance because of the management of the overall costs.  




  • Opportunities




During the covid 19 situations, there was a huge requirement for online and remote works. Organizations, as well as consumers, have started using online platforms to connect and communicate. For example A.I., Big Data Analytics, Internet of Things, cloud, and security solutions.


Moreover, these increments in the use of technology and advancements have influenced the market and increase productivity. This will be the great Managed Services Market opportunities for all the industries and organizations throughout the world.




  • Restraints




The major restraining factor that affected this market is the lack of balance among the industry optimal performances and the maintenance costs. Furthermore, the industries in the market find it difficult to maintain an ideal performance level with the high costs involved in the administration and management. It is very necessary to maintain a balance between these things to get positive growth in the Managed Services Market Share.




  • Challenges




Despite the factors that result in the ultimate Managed Services Market growth, there are some challenging factors too. The lack of demand and supply in the economy is the main concern for the market during the forecast period from 2017 to 2024. Due to the high administration and maintenance costs, the organizations and industries are not completely capable to offer optimal performances.  However, the cost-cutting solutions and technological advancements have influenced the growth in the Managed Services Market size.




  • Cumulative Growth Analysis




The increasing demands for remote works from the consumers and enterprises have depicted a steady growth in the market. The Managed Services Market Industry is expected to rise at a CAGR of 8.1% during the forecast period. According to these presumptions, the value estimation can have ultimate growth. IoT, cloud, security solutions, and some other factors will significantly result in a positive upsurge according to the Managed Services Market Forecast.



  • Value Chain Analysis


Continuous growth in the technology and technological advancements in organizations will anticipate the market growth to a certain level.  The massive need for managed services in several industries such as communication, security, networks, mobility, and infrastructure leads to growth in this segment. Through better business management and automation advancements, the Managed Services Market share can help effectively and efficiently.


Segment Overview


The Managed Services Market is mainly classified into 3 different market segments. So, here are the segments mentioned along with their related sub-segments.


By Service Type



  • Cloud Services

  • Security Services

  • Data Center Services

  • Collaboration Services

  • Mobility Services

  • Network and Testing services

  • Others


These are the main global Managed Services Market segments that are based on Services. All these services have their own set of sub-segments. Some of them are migration and brokerage service under cloud services, monitoring and change management under Datacenter services. Moreover, the security segments are further classified into identifying & access management, threat detection monitoring, and vulnerability services. the other services mentioned above have further segmentation such as Data &Information management and BSS/OSS managed services.


By Organizational Sizes




  • Large Enterprises




  • Medium and Small Enterprises




By Vertical



  • IT and Telecommunication

  • BFSI

  • Utilities and Energies

  • Retails

  • E-commerce

  • Manufacturing

  • Healthcare

  • Education and Research


Regional Analysis


The largest Managed Services Market offers its services in several regions that dominate the international market during the forecast period. The region-based market segmentation is as follows:



  • North America

  • Asia Pacific

  • Europe

  • South America

  • The Middle East and Africa


Among these regional distributions, North America acts as the largest dominating region for offering the managed service. The only reason that makes it big is the role of significant key players in the market that invests in more reliable research and development.


Following North America, Europe is the second-largest market for managing services globally. Increasing demands and adoptions of cloud and IoT platforms help the European markets to grow effectively.


Competitive Landscape


This market has a steady growth due to the requirements of the managed services throughout the world. The Regional segmentations act significantly and focus on the strategies and achievements that help in growing the Managed Services Market. Moreover, these market players mainly focus on mergers, partnerships, joint ventures, and the establishment of new strategic developments to survive and expand in their markets.


Also, these players look for collaborations with other industries that concentrate on digitalization and automation, for competitive gaining purposes. Some of the major Managed Services Market Key Players are mentioned below:



  • Cisco Systems Inc of US

  • NTT Data Corporation of Japan

  • Accenture of US

  • Unisys Corporation of US

  • Huawei Technologies Co. Ltd of China

  • Amdocs Limited of US

  • Telefonaktiebolaget LM Ericsson of Sweden

  • Atos SE of France

  • IBM Corporation of US

  • DXC Technology Company from the US

  • Fujitsu from Japan


Recent Developments



In January 2020, HP company offered a new cloud service for helping the hospitality and retail industries. Unique features such as the “Engage catalog” and “Engage Console” of HP help the retail industries to perform flexible retail solutions and increases their productivity.


Dell offered new advanced technologies in its cloud service in February 2020. Along with the advancement, dell added a subscription model with a low charge of 70 US dollars per day. This resulted in easy purchasing and grading of hybrid cloud deployments.


In March 2020, IBM and Infosys claimed a partnership contract that offers IBM cloud services to support enterprises with digitalization. This partnership will support the enterprises with modernizing and transforming the workflows and applications with the IBM Cloud services. This can generate high growth in the Healthcare industries, BFSIs, and other enterprises.


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