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IT Infrastructure Services Market Analysis

ID: MRFR//7167-HCR | 141 Pages | Author: Ankit Gupta| November 2024

One of the main things that is changing the market in the IT infrastructure services business is the growing need for solutions that are both complicated and scalable. Businesses are going digital more and more, which means they need stronger IT systems that can handle the complexity of today's tech settings. New tools are also making the business world change quickly. Some of the new technologies that are changing how IT infrastructure services work are smart computers, the cloud, and computer programs that can learn on their own. Tech changes all the time, and service businesses need to keep up with them to stay useful and competitive.


There are many businesses in the market, from small ones run by one person to big ones from other countries. Competition leads to new ideas, and prices vary based on the service's quality, its reach, and the things it specializes in. To stay ahead of the competition, people in the market need to be able to quickly adapt to changes in how the competition works. The legal atmosphere is another thing that changes how the IT infrastructure services business works.


Each business and place has its own set of rules about hacking, data safety, and compliance. Service companies have to deal with a lot of different rules and regulations to make sure their products and services meet customer wants. Businesses are using mixed and multi-cloud methods, which makes it more important for IT infrastructure services to be adaptable and scalable. So that they can keep up with these changing tastes, service providers often have to change how they charge for their services. Since COVID-19 spread, a lot of things in the market for IT infrastructure services have undergone shifts really quickly. IT infrastructure that works well and is safe is more important than ever as more people work from home. Service businesses need to be able to change and react more quickly to deal with issues and changes in the world. Because of this, they had to quickly get used to these changes.

IT Infrastructure Services Market Overview


The IT infrastructure Services Market is projected to grow from USD 76.85 billion in 2024 to USD 179.67 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 11.20% during the forecast period (2024 - 2032). Additionally, the market size for IT infrastructure services  was valued at USD 69.11 billion in 2023.


IT infrastructure Service is considered as the backbone for the enterprise as that efficiently manages the data and provides efficient data-driven decisions. The consulting services help organizations in handling the processes such as planning, integration, and data management. The service provides in the market also chooses to provide complete service for the enterprise to manage their key business operations. The growing urbanization and industrialization in several developed countries are considered as the key market drivers of the IT infrastructure services market.


Figure 1: IT Infrastructure Services Market Size, 2023-2032 (USD Billion)


IT Infrastructure Services Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


The increasing deployment of cloud-based solutions is also further propelling the IT infrastructure market growth owing to their potential benefits such as flexibility and efficient data storage. The varied end-users of the IT infrastructure services such as BFSI, healthcare, manufacturing, retail are also presenting lucrative opportunities for the overall growth of the IT infrastructure services market. Some of the management services include DBMS management, application performance management, network management, configuration management, asset management. Deploying these management services would potentially increase the quality of the business processes and further develop the business processes towards increasing return on investment.


COVID 19 Analysis


The COVID 19 has brought in several hindrances to the industrial verticals and production activities. The prolonged lockdown, restrictions in the movement, reduced labor, and reduced business operations have reduced the return on investment for the industries. The IT sectors were adopting the work from home trends and cloud technologies for business continuity which has led to the productivity of the IT sectors and other industrial verticals even during the pandemic. Such factors have increased the IT infrastructure services market value. The government of several countries was also offering their support for the IT infrastructure services market growth, which has provided opportunities for several organizations.


Market Dynamics


Market Drivers


The increasing number of organizations in the IT sector and the higher data generation rate in those organizations are driving the overall growth of the IT infrastructure services market.


The increasing return on investment in the IT sectors and increasing investment in the IT infrastructure services market are considered as the major market drivers of the IT infrastructure services market. The increasing deployment of cloud-based solutions and automated business processes are also fuelling the IT infrastructure market growth in recent times.


Market Opportunities


The demand for the faster accessing of data and the demand for cloud-based technologies due to their convenience are propelling several industries to adopt IT infrastructure services. The emerging digitalization and the cost-effective options are presenting lucrative growth opportunities for the IT infrastructure services market growth.


The disaster recovery services and other forms of IT infrastructure services help the firms in business continuity in any case, even during unforeseen circumstances. The advent of hybrid methods that combines the private and public cloud is promoting the overall growth of the IT infrastructure services market.


Market Restraints


Privacy and data protection are considered as the major restraining factors of the IT infrastructure services market. As the deployment of Cloud-based services is gaining popularity in recent years, they come with restraints that significantly affect data protection.


The complex infrastructure requires regular maintenance and skilled professionals to efficiently merge the existing systems with the new ones. The integration might interrupt the overall performance of the firm or organization. The deployment costs and the maintenance costs are also considered as a major restraint for the overall growth of the IT infrastructure services market.


Market Challenges


The integration concerns in the IT infrastructure services are considered as the major challenge by the vendors. The customization for the organization and the integration of the required protocols are extremely difficult in the IT infrastructure services market. 


Lack of standardized protocols and procedures for the communication and the adaptation of cloud-based technologies for the firms that have the on-premise infrastructure is considered as the major challenge for the IT infrastructure market.


Cumulative Growth Analysis


The IT infrastructure services industry is expected to surpass the market value of over USD 120.15 billion by the year 2025 while registering a CAGR of 10.50% during the forecast period. The growth of the market is highly influenced by the features such as network management services, visualization solutions, Data consolidation, and much more. Such services have potentially transformed the IT infrastructure and have increased the overall quality of the services offered. Such service providers are entire infrastructure and also they are partnering with the leading technology providers such as IBM, Microsoft, CISCO to offer the best services to the firms and organizations. 


The management of the data that are generated in vast volumes requires protocols to manage effectively and guide the organization further. Such factors are increasing the overall growth of the IT Infrastructure services market.


Value Chain Analysis


For some years, the daily operations of the organizations such as troubleshooting of the servers, break-fix were given to the expertise of IT service vendors. The increasing adaptation of digital technologies and cloud-based technologies has increased the quality and has transformed the infrastructure into a modern one. A recent report has stated that over 80% of the enterprises are reliant on cloud-based services; the workloads of these enterprises are transformed into cloud-based solutions.


Cost efficiency and operational efficiency are the key features offered by the managed services. Integrating the IT infrastructure services enhances the continuous improvement in the overall operational and business processes. A recent survey has shown that the integration of IT infrastructure increases the efficiency by 50-60% and the up-gradation of the new hardware is appreciated as the old hardware systems might not be compatible with the existing requirements.


IT Infrastructure Services Market Segment Overview


Based on Type



Based on Service Type



  • Consulting

  • Planning Integration and Implementation

  • Maintenance

  • Managed Services


Based on Organization Size



  • Small-Sized Enterprises

  • Medium-Sized Enterprises

  • Large-Sized Enterprises


Based on End-User Industries



  • Automotive

  • Chemicals

  • Retail and Consumer Goods

  • IT and Telecommunication

  • Healthcare

  • Government

  • BFSI

  • Manufacturing

  • Others


Regional Analysis


Currently, North America is holding the largest market share in the IT infrastructure services market owing to the economic condition of the country, which has led to the increasing investment in the IT infrastructure services market by the established market player across North America. The presence of numerous market verticals such as Consumer goods, healthcare, and manufacturing sectors across the region requires effective management of the IT infrastructure. Effective management effectively mitigates the security issues and improves the quality of the business operations. The increasing number of IT sectors and multiple organizations and the developing infrastructure across the region is also considered as the major reason for the growth of the market.


On the other hand, European countries are witnessing the higher growth in the IT infrastructure services market next to North America, owing to the stringent regulations imposed across the region such as GDPR and the increasing number of industrial verticals, which effectively presents lucrative opportunities for the overall growth of IT infrastructure market.


Competitive Landscape



  • Clover Infotech Private LimitedYASH Technologies

  • PC Solutions

  • IBM

  • Fingent Corporation

  • Tata Communications

  • Netmagic Solutions

  • Rave Technologies Pvt. Ltd

  • Fujitsu

  • Amnet Technology Pte Ltd

  • Synoptek

  • LLC

  • Vaysinfotech

  • Cognizant

  • Neusoft Corporation

  • Talent Technology Services Limited.

  • Microsoft (US) 


Recent Developments


In the year 2019, one of the leading market players, Host Color has launched the managed cloud-based infrastructure that is available for the public cloud servers, private cloud and it also integrates with the Linux or window-based operating systems which are considered as highly beneficiary.


Several inventions have been made in the market, which include automated assets, self-services, and digital workplace apps, etc. Moreover, the user-friendly industries are also impacting the IT infrastructure services market growth.


Report Overview


This Report Has Covered:



  • Market Overview

  • COVID 19 Analysis

  • Market Dynamics

  • Cumulative Growth Analysis

  • Value Chain Analysis

  • Segment Overview

  • Regional Analysis

  • Competitive Landscape

  • Recent Developments

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