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Food Platform To Consumer Delivery Market Research Report: By Delivery Model (Online Food Delivery Platforms, Aggregator-Owned Fleets, Restaurant-Owned Delivery Services), By Type of Food Delivery (Ready-to-Eat Meals, Cooked-to-Order Meals, Meal Kits, Groceries), By Consumer Segment (Individual Consumers, Corporate Customers, Special Events and Gatherings), By Payment Method (Cash-on-Delivery, Online Payment, Subscription-Based Services), By Value-Added Services (Order Tracking, Loyalty Programs, Personalized Recommendations, Subscription B


ID: MRFR/F-B & N/24558-HCR | 100 Pages | Author: Tejas Chaudhary| September 2024

Food Platform to Consumer Delivery Market Overview

Food Platform To Consumer Delivery Market Size was estimated at 91.88 (USD Billion) in 2022. The Food Platform To Consumer Delivery Industry is expected to grow from 106.91(USD Billion) in 2023 to 418.3 (USD Billion) by 2032. The Food Platform To Consumer Delivery Market CAGR (growth rate) is expected to be around 16.36% during the forecast period (2024 - 2032).


Food Platform To Consumer Delivery Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Revie


Key Food Platform to Consumer Delivery Market Trends Highlighted


Key Market Drivers


The food platform-to-consumer delivery market is fueled by the increasing demand for convenience, urbanization, and the proliferation of smartphones. The growing trend towards personalized and healthy eating is driving the demand for meal-kit delivery services. Additionally, the rise of online grocery shopping is expanding the market for food delivery services.


Opportunities to be Explored or Captured:


The market offers several opportunities for players to explore and capture. Expansion into emerging markets, particularly in Asia and Africa, represents a significant growth opportunity. Partnerships with local restaurants and grocery stores can enhance service offerings and reach new customer segments. Technological advancements, such as AI-powered personalization and automated delivery systems, will create new opportunities for innovation.


Trends in Recent Times:


Recent years have witnessed several notable trends in the food platform-to-consumer delivery market. The emergence of subscription-based models for meal-kit delivery services is gaining traction. Consumers are increasingly opting for customized and personalized meals, tailored to their dietary preferences and restrictions. The integration of blockchain technology to ensure food traceability and transparency is becoming more prevalent.


Food Platform To Consumer Delivery Market Drivers


Rising Demand for Convenience


The hectic pace of modern life has led to a growing demand for convenience among consumers. Food platform to consumer delivery services provide a convenient way for people to get their meals without having to cook or go out to a restaurant. This trend is expected to continue in the coming years, as more and more people seek ways to save time and effort. The Food Platform To Consumer Delivery Market Industry is projected to grow at a CAGR of 16.36% from 2023 to 2032, reaching a valuation of USD 418.3 billion by 2032.The rising demand for convenience is one of the key factors driving this growth. Consumers are increasingly turning to food delivery services to save time and effort, especially in urban areas where traffic congestion and parking can be a hassle. Additionally, the growing popularity of online grocery shopping is also contributing to the growth of the food delivery market, as consumers can now order groceries and other household items along with their meals.Food delivery services are also becoming more affordable and accessible, with many restaurants and delivery platforms offering discounts and promotions. This is making food delivery a more attractive option for consumers, further driving the growth of the market.


Technological Advancements


Technological advancements are another major driver of growth in the food platform to consumer delivery market. The development of new technologies, such as mobile apps and GPS tracking, has made it easier for consumers to order food and track its delivery. Additionally, the use of artificial intelligence and machine learning is helping food delivery companies to improve their efficiency and optimize their operations. For example, some companies are using AI to predict customer demand and optimize delivery routes, which can help to reduce delivery times and costs.Technological advancements are also making it possible for food delivery companies to offer new and innovative services, such as meal kits and subscription boxes. These services are becoming increasingly popular among consumers, as they offer a convenient and affordable way to get high-quality meals.


Expansion of Food Delivery Options


Another factor to contribute to the increasing expansion of the food platform-to-customer delivery market is the number of delivery options appearing on the market. Previously, customers could order food only from a few restaurants located near their location. Today, thanks to many “food delivery companies that have gone online, customer’s access to international restaurants, local eateries, fast food, among other types has never been more available.Furthermore, many food delivery companies partnering with grocery stores and other stores, consumers can increasingly receive all their goods, including food, at once without having to run around the shops. Finally, the increased number of delivery options is also driving prices between delivery companies with special discounts and coupons.


Food Platform To Consumer Delivery Market Segment Insights


Food Platform To Consumer Delivery Market Delivery Model Insights


The Delivery Model is divided into three main segments, which include Online Food Delivery Platforms, Aggregator-Owned Fleets, and Restaurant-Owned Delivery Services. Each delivery model has defined market dynamics and distinct attributes. Online Food Delivery Platforms: Online food delivery platforms are intermediaries between customers and restaurants whose role is to help customers place their orders and facilitate delivery. The platforms usually charge operators commissions for each order and offer delivery services for a varying number of restaurants.By 2032, the market of online food delivery platforms within the Food Platform To Consumer Delivery Market will be USD 203.61 billion, with a CAGR of 14.2% from 2023 to 2032. Aggregator-Owned Fleets: Aggregator-Owned Fleets are the fleets of delivery services belonging to the food delivery platforms. Drivers and vehicles are typically dedicated to the delivery process, which reduces the delivery time and improves the overall performance. In 2032, the market of the Aggregator-Owned Fleets will reach USD 123.24 billion within the Food Platform To Consumer Delivery Market, with a CAGR of 17.2% during 2023-2032.Restaurant-Owned Delivery Services: The fermented drinks sub-segment of the Delivery Model is owned and operated by the corresponding restaurants. They facilitate direct connections between restaurants and customers and enable operators to strengthen the loyalty of customers through direct communication and interaction. Since this type of delivery has generally not been applied, Restaurant-Owned Delivery Services is expected to have a small market share. However, it might become prevalent as the demand for customer service-oriented and faster delivery increases.Each of the delivery models has defined market dynamics and distinct attributes. The choice of the model can depend on various aspects, such as the number of ordered items and the restaurant’s size and location. Online food delivery platforms have the largest market share, as they are the most convenient and can include the highest number of restaurants in one interface. At the same time, Aggregated-Owned Fleets and Restaurant-Owned Delivery Services might become increasingly popular because they offer dedicated drivers and vehicles that can provide customers with faster delivery and better services.


Food Platform To Consumer Delivery Market Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Food Platform To Consumer Delivery Market Type of Food Delivery Insights


The Type of Food Delivery segment is one of the most influential in defining the current position and future prospects of the Food Platform to Consumer Delivery Market. Currently, Ready-to-Eat Meals comprise the biggest share of this market as they are the most convenient and time-saving options. The Cooked-to-Order Meals segment, in turn, is expected to see continuous increase because of the rising popularity of personalized home dining and restaurant-quality services. The third most demanded option is Meal Kits that are becoming popular among customers who are willing to eat healthily without wasting their time on grocery shopping and cooking.Finally, the Groceries segment is expected to see the fastest growth since platforms increasingly transfer this load from their clients to themselves. In general, the Type of Food Delivery segment is expected to reach over 125 USD bn by 2024.


Food Platform To Consumer Delivery Market Consumer Segment Insights


The consumer segment plays a crucial role in the Food Platform To Consumer Delivery Market. Individual consumers comprise the largest segment, driven by the convenience and accessibility offered by food delivery platforms. In 2023, the individual consumer segment accounted for a significant portion of the Food Platform To Consumer Delivery Market revenue, estimated at around USD 85.14 billion. This dominance is expected to continue in the coming years, with the segment projected to reach a valuation of USD 295.6 billion by 2032, exhibiting a robust CAGR of 15.2%.Corporate customers represent another significant segment in the Food Platform To Consumer Delivery Market, with a growing demand for corporate catering and meal delivery services. The segment is anticipated to witness steady growth, reaching a projected valuation of USD 78.2 billion by 2032. Special events and gatherings also contribute to the market's growth, with platforms offering customized meal delivery options for various occasions. This segment is expected to reach a valuation of USD 44.4 billion by 2032.


Food Platform To Consumer Delivery Market Payment Method Insights


The Payment Method segment of the Food Platform To Consumer Delivery Market is segmented into Cash-on-Delivery, Online Payment, and Subscription-Based Services. The Online Payment segment is expected to hold the largest market share in 2023, owing to the increasing adoption of digital payment methods and the convenience it offers to customers. The Cash-on-Delivery segment is expected to witness a decline in its market share in the coming years due to the growing popularity of online payment methods. The Subscription-Based Services segment is expected to grow at a significant rate during the forecast period, owing to the increasing popularity of meal kit delivery services and other subscription-based food delivery models.


Food Platform To Consumer Delivery Market Value-Added Services Insights


The Value-Added Services segment of the Food Platform To Consumer Delivery Market is projected to reach $24.5 billion by 2024, exhibiting a CAGR of 12.1% during the forecast period. The increasing demand for convenience and personalized experiences among consumers is driving the growth of this segment. Order Tracking is one of the most popular value-added services, with over 80% of consumers using it to track the status of their orders. Loyalty Programs are also gaining popularity, with many food delivery platforms offering rewards and discounts to repeat customers.Personalized Recommendations are another key value-added service, as they help consumers discover new restaurants and dishes that match their preferences. Subscription Boxes are also becoming increasingly popular, as they offer consumers a convenient way to receive regular deliveries of their favorite foods and snacks.


Food Platform To Consumer Delivery Market Regional Insights


The Food Platform To Consumer Delivery Market is segmented into North America, Europe, APAC, South America, and MEA. In 2023, North America held the largest market share of 38.9%, followed by Europe with 29.5%, APAC with 21.2%, South America with 7.1%, and MEA with 3.3%. The market in North America is driven by the presence of major players such as Uber Eats, Grubhub, and DoorDash. Europe is also a significant market, with the UK, Germany, and France being the key contributors. The APAC region is expected to witness the highest growth rate during the forecast period, owing to the increasing adoption of online food delivery services in countries such as China, India, and Japan.South America is also expected to witness steady growth, with Brazil being the key market. The MEA region is expected to witness moderate growth, with Saudi Arabia and the UAE being the key markets.


Food Platform To Consumer Delivery Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Food Platform To Consumer Delivery Market Key Players And Competitive Insights


Major players in Food Platform To Consumer Delivery Market are constantly striving to gain a competitive edge by offering innovative services and expanding their delivery networks. The Food Platform To Consumer Delivery Market industry is becoming increasingly concentrated, with a few leading Food Platform To Consumer Delivery Market players accounting for a significant share of the market. These leading Food Platform To Consumer Delivery Market players are investing heavily in technology and marketing to attract and retain customers.One of the leading players in the Food Platform To Consumer Delivery Market is DoorDash. DoorDash has a wide network of restaurants and delivery drivers, which allows it to offer fast and reliable delivery services. DoorDash also offers a variety of features that make it convenient for customers to order food online, such as real-time tracking and multiple payment options.A competitor of DoorDash is Uber Eats. Uber Eats has a similar business model to DoorDash, but it also offers a unique feature called Uber Rush. Uber Rush allows customers to order anything from any store and have it delivered to them in minutes. Uber Eats is also expanding its delivery network into new markets, such as grocery stores and convenience stores.


Key Companies in the Food Platform To Consumer Delivery Market Include




  • Rappi




  • Just Eat Takeaway.com




  • Deliveroo




  • Glovo




  • Gopuff




  • Meituan




  • DoorDash




  • Wolt




  • Zomato




  • Uber Technologies




  • Grubhub




  • Foodpanda




  • Getir




  • Swiggy




  • Uber Eats




Food Platform To Consumer Delivery Market Industry Developments


The Food Platform-to-Consumer (P2C) Delivery Market continues to witness substantial growth, driven by the increasing popularity of online food ordering and delivery services. In 2023, the market size was valued at USD 106.91 billion and is projected to reach USD 418.3 billion by 2032, exhibiting a CAGR of 16.36% during the forecast period. This growth is attributed to the rising penetration of smartphones, expanding internet connectivity, and growing consumer preference for convenience and time-saving solutions. Recent developments include the emergence of new market players, strategic partnerships, and technological advancements such as AI-powered delivery optimization and automated food preparation. Key challenges faced by the industry include intense competition, regulatory compliance, and ensuring food safety and quality during delivery.


Food Platform To Consumer Delivery Market Segmentation Insights


Food Platform To Consumer Delivery Market Delivery Model Outlook






    • Online Food Delivery Platforms




    • Aggregator-Owned Fleets




    • Restaurant-Owned Delivery Services






Food Platform To Consumer Delivery Market Type of Food Delivery Outlook






    • Ready-to-Eat Meals




    • Cooked-to-Order Meals




    • Meal Kits




    • Groceries






Food Platform To Consumer Delivery Market Consumer Segment Outlook






    • Individual Consumers




    • Corporate Customers




    • Special Events and Gatherings






Food Platform To Consumer Delivery Market Payment Method Outlook






    • Cash-on-Delivery




    • Online Payment




    • Subscription-Based Services






Food Platform To Consumer Delivery Market Value-Added Services Outlook






    • Order Tracking




    • Loyalty Programs




    • Personalized Recommendations




    • Subscription Boxes






Food Platform To Consumer Delivery Market Regional Outlook






    • North America




    • Europe




    • South America




    • Asia Pacific





Report Attribute/Metric Details
Market Size 2022 91.88(USD Billion)
Market Size 2023 106.91(USD Billion)
Market Size 2032 418.3(USD Billion)
Compound Annual Growth Rate (CAGR) 16.36% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Rappi ,Just Eat Takeaway.com ,Deliveroo ,Glovo ,Gopuff ,Meituan ,DoorDash ,Wolt ,Zomato ,Uber Technologies ,Grubhub ,Foodpanda ,Getir ,Swiggy ,Uber Eats
Segments Covered Delivery Model ,Type of Food Delivery ,Consumer Segment ,Payment Method ,Value-Added Services ,Regional
Key Market Opportunities Expansion in local cuisine delivery Growing preference for convenience Advancements in food technology Partnerships with food manufacturers Subscriptionbased delivery models
Key Market Dynamics Rising consumer preference for convenience Increasing urbanization Technological advancements
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Food Platform To Consumer Delivery Market is expected to reach USD 418.3 billion by 2032, growing at a CAGR of 16.36% from 2023 to 2032.

The key regions in the Food Platform To Consumer Delivery Market are North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America is the largest region, accounting for over 35% of the market share in 2023.

The key applications of Food Platform To Consumer Delivery include home delivery, office delivery, and other applications. Home delivery is the largest application, accounting for over 80% of the market share in 2023.

The key competitors in the Food Platform To Consumer Delivery Market include Uber Eats, DoorDash, Grubhub, and Deliveroo. Uber Eats is the largest competitor, accounting for over 30% of the market share in 2023.

The key trends in the Food Platform To Consumer Delivery Market include the increasing popularity of online food ordering, the growing demand for convenience, and the expansion of food delivery services into new markets.

The key challenges in the Food Platform To Consumer Delivery Market include the high cost of delivery, the lack of infrastructure in some markets, and the competition from traditional food delivery services.

The key opportunities in the Food Platform To Consumer Delivery Market include the growing demand for convenience, the expansion of food delivery services into new markets, and the development of new technologies.

The Food Platform To Consumer Delivery Market is expected to grow at a CAGR of 16.36% from 2023 to 2032.

The key drivers of the Food Platform To Consumer Delivery Market include the increasing popularity of online food ordering, the growing demand for convenience, and the expansion of food delivery services into new markets.

The key restraints of the Food Platform To Consumer Delivery Market include the high cost of delivery, the lack of infrastructure in some markets, and the competition from traditional food delivery services.

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