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Electronic Bill Presentment and Payment Market Research Report By Deployment Model (Cloud, On-Premise), By Business Function (Account Receivables (AR), Account Payable (AP)), By Industry Vertical (BFSI, Healthcare, Manufacturing, Retail), By Size of Enterprise (Small and Medium Enterprises (SMEs), Large Enterprises) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2032


ID: MRFR/ICT/24907-HCR | 100 Pages | Author: Aarti Dhapte| October 2024

Global Electronic Bill Presentment and Payment Market Overview


As per MRFR analysis, the Electronic Bill Presentment and Payment Market Size was estimated at 145.18 (USD Billion) in 2022. The Electronic Bill Presentment and Payment Market is expected to grow from 157.63 (USD Billion) in 2023 to 330.52 (USD Billion) by 2032. The Electronic Bill Presentment and Payment Market CAGR (growth rate) is expected to be around 8.58% during the forecast period (2024 - 2032).


Key Electronic Bill Presentment and Payment Market Trends Highlighted


Key market drivers for the Global Electronic Bill Presentment and Payment (EBPP) Market include the increasing adoption of digital technologies for financial transactions, the growing popularity of e-commerce, and the need for businesses to reduce operating costs.


The market is also benefiting from government initiatives that promote the use of electronic billing and payment systems.


Opportunities to be explored or captured in the EBPP market include the development of innovative payment methods, such as mobile payments and wearables, and the integration of EBPP systems with other financial management applications.


The market is also expected to grow as more businesses adopt cloud-based EBPP solutions, which offer benefits such as scalability, flexibility, and cost savings.


Recent trends in the EBPP market include the increasing adoption of real-time payment systems, the growing popularity of paperless billing, and the emergence of new regulatory requirements that govern electronic payments.


The market is also seeing the development of new technologies, such as blockchain and artificial intelligence, which are expected to further drive growth in the coming years.


Electronic Bill Presentment and Payment Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


 Electronic Bill Presentment and Payment Market Drivers


Rising Adoption of Digital Technologies


The increasing adoption of digital technologies across industries is a major driver of the Electronic Bill Presentment and Payment Market.


Businesses are increasingly looking for ways to improve their efficiency and productivity, and Electronic Bill Presentment and Payment (EBPP) solutions offer a number of benefits that make them attractive to businesses of all sizes.


For example, EBPP solutions can help businesses to reduce their costs, improve their customer service, and gain a competitive advantage.


As businesses continue to adopt digital technologies, the demand for EBPP solutions is expected to grow. In addition to the benefits that EBPP solutions offer to businesses, they also offer a number of benefits to consumers.


For example, EBPP solutions can help consumers to save time and money, and they can also help consumers to be more organized and efficient. As consumers become more aware of the benefits of EBPP solutions, the demand for these solutions is expected to grow.


The rising adoption of digital technologies is a major driver of the Electronic Bill Presentment and Payment Market.


As businesses and consumers continue to adopt digital technologies, the demand for EBPP solutions is expected to grow. This growth is expected to be driven by the benefits that EBPP solutions offer, such as reduced costs, improved customer service, and increased efficiency.


Growing Demand for Convenience and Flexibility


The growing demand for convenience and flexibility is another major driver of the Electronic Bill Presentment and Payment Market.


Consumers are increasingly looking for ways to make their lives easier and more convenient, and EBPP solutions offer a number of benefits that make them attractive to consumers.


For example, EBPP solutions allow consumers to pay their bills online or through their mobile devices, which saves them time and effort.


EBPP solutions also give consumers the flexibility to pay their bills when and where they want, which is important for consumers who have busy schedules.


As the demand for convenience and flexibility continues to grow, the demand for EBPP solutions is expected to grow. This growth is expected to be driven by the benefits that EBPP solutions offer, such as time savings, effort savings, and flexibility.


Increasing Awareness of EBPP Benefits


Yet another major driver of the Electronic Bill Presentment and Payment Market is the increasing awareness of EBPP benefits. Nowadays, more and more consumers are becoming more aware of the benefits of EBPP solutions, such as reduced cost and increased efficiency.


Therefore, the demand for EBPP solutions is expected to grow. The increasing awareness of EBPP benefits is being driven by a number of factors, such as the growing popularity of online banking and the increasing number of businesses that are offering EBPP solutions.


As more consumers use online banking services, they become more familiar with the benefits of EBPP solutions. Additionally, as more and more businesses are offering EBPP solutions, the awareness of EBPP solutions is expected to grow.


In conclusion, the increasing awareness of EBPP benefits is expected to drive the growth of the Electronic Bill Presentment and Payment Market, as the demand for EBPP solutions is expected to grow.


Electronic Bill Presentment and Payment Market Segment Insights:


Electronic Bill Presentment and Payment Market Deployment Model Insights


The deployment model segment of the Electronic Bill Presentment and Payment Market is bifurcated into cloud and on-premises. The cloud segment is expected to dominate the market over the forecast period.


The Electronic Bill Presentment and Payment Market revenue from the cloud segment is expected to reach USD 105.23 billion by 2024, growing at a CAGR of 9.5%.


The growth of the cloud segment can be attributed to the increasing adoption of cloud-based solutions by businesses of all sizes. Cloud-based solutions offer several benefits, such as scalability, flexibility, and cost-effectiveness.


The on-premises segment is expected to witness steady growth over the forecast period. The Electronic Bill Presentment and Payment Market revenue from the on-premises segment is expected to reach USD 52.40 billion by 2024, growing at a CAGR of 7.5%.


The growth of the on-premises segment can be attributed to the preference of some businesses for on-premises solutions due to security and control concerns. Overall, the Electronic Bill Presentment and Payment Market is expected to witness significant growth over the forecast period.


The increasing adoption of cloud-based solutions and the growing demand for Electronic Bill Presentment and Payment solutions are expected to drive the growth of the market.


Electronic Bill Presentment and Payment Market Deployment Model Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Electronic Bill Presentment and Payment Market Business Function Insights


The market shares of the Account Receivables and Account Payable segments are projected to be the greatest. A streamlined invoicing and collections process helps businesses to automate their AR. As a result, cash flow is accelerated, and operating costs are reduced.


The size of the Electronic Bill Presentment and Payment Market for AR is expected to be USD 49.23 billion in 2024, growing at a CAGR of 9.3%. AP automation helps businesses improve their relationships with suppliers, cut processing costs, and manage their cash more effectively.


The size of the Electronic Bill Presentment and Payment Market for AP is expected to be USD 42.18 billion in 2024, growing at a CAGR of 8.7%.


Electronic Bill Presentment and Payment Market Vertical Insights


The BFSI segment held the largest share of the Electronic Bill Presentment and Payment Market in 2023, and it is expected to continue to dominate the market throughout the forecast period.


The growth of this segment can be attributed to the increasing adoption of Electronic Bill Presentment and Payment solutions by banks and other financial institutions.


The healthcare segment is also expected to witness significant growth over the forecast period due to the rising demand for Electronic Bill Presentment and Payment solutions in hospitals and other healthcare facilities.


The manufacturing segment is expected to grow at a moderate pace over the forecast period, due to the increasing adoption of Electronic Bill Presentment and Payment solutions by manufacturers to improve their operational efficiency.


The retail segment is also expected to witness steady growth over the forecast period, due to the increasing adoption of Electronic Bill Presentment and Payment solutions by retailers to improve their customer service.


Electronic Bill Presentment and Payment Market Size of Enterprise Insights


The Electronic Bill Presentment and Payment Market is segmented based on Size of Enterprise into Small and Medium Enterprises (SMEs) and Large Enterprises.


The Large Enterprises segment is expected to hold a larger market share in 2023 due to the high adoption rate of Electronic Bill Presentment and Payment solutions by large organizations to streamline their financial operations and improve efficiency.


However, the SME segment is projected to grow at a faster rate during the forecast period as more SMEs recognize the benefits of these solutions for managing their finances effectively.


The growth of the SME segment is driven by factors such as increasing awareness about the benefits of Electronic Bill Presentment and Payment solutions, growing adoption of cloud-based solutions, and government initiatives to promote digital payments.


Electronic Bill Presentment and Payment Market Regional Insights


North America held the largest share in the Electronic Bill Presentment and Payment Market in 2023 and is expected to maintain its dominance throughout the forecast period.


The growth of the Electronic Bill Presentment and Payment Market in North America can be attributed to the increasing adoption of digital payment solutions by businesses and consumers in the region. Europe is the second-largest market for Electronic Bill Presentment and Payment Market, followed by Asia-Pacific, South America, and the Middle East and Africa.


The Electronic Bill Presentment and Payment Market in APAC is expected to grow at the highest CAGR during the forecast period, owing to the increasing adoption of electronic payment methods in emerging economies such as India and China.


Electronic Bill Presentment and Payment Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Electronic Bill Presentment and Payment Market Key Players and Competitive Insights:


Major players in the Electronic Bill Presentment and Payment Market are constantly striving to gain a competitive edge by offering innovative solutions and expanding their global reach.


Leading Electronic Bill Presentment and Payment Market players are investing heavily in research and development to create cutting-edge technologies that meet the evolving needs of customers.


The Electronic Bill Presentment and Payment Market development is driven by the increasing adoption of digital payment methods, the growing popularity of e-commerce, and the need for businesses to streamline their billing and payment processes.


The Electronic Bill Presentment and Payment Market Competitive Landscape is characterized by a mix of established players and emerging startups. Strategic partnerships, mergers and acquisitions are common in the industry as companies seek to expand their market share and gain access to new technologies.


A leading company in the Electronic Bill Presentment and Payment Market is ACI Worldwide. The company offers a comprehensive suite of Electronic Bill Presentment and Payment solutions that enable businesses to automate their billing and payment processes, improve customer satisfaction, and reduce costs.


ACI Worldwide has a strong global presence and serves a wide range of customers, including financial institutions, telecommunications companies, and utilities. The company's success is attributed to its focus on innovation, customer service, and strategic partnerships.


A major competitor in the Electronic Bill Presentment and Payment Market is FIS. The company provides a range of Electronic Bill Presentment and Payment solutions, including online bill pay, mobile bill pay, and paperless billing.


FIS has a strong presence in the United States and is expanding its reach into international markets. The company's focus on providing integrated payment solutions and its commitment to customer service have contributed to its success.


Key Companies in the Electronic Bill Presentment and Payment Market Include:



  • Infosys

  • Billtrust

  • OpenEdge

  • FIS

  • CheckAlt

  • Verisk

  • eProvider

  • Diebold Nixdorf

  • SAP

  • Versapay

  • Bottomline Technologies

  • Mastercard

  • Access Information Managers

  • Oracle

  • D+H


Electronic Bill Presentment and Payment Market Developments


The growing adoption of digital payment methods and the increasing popularity of e-commerce are driving the growth of the EBPP market.


Additionally, government initiatives to promote paperless billing and the rising awareness of the environmental benefits of EBPP are further contributing to market expansion.


Emerging technologies such as artificial intelligence (AI) and machine learning (ML) are also expected to drive market growth by enabling more efficient and personalized EBPP solutions.


Notable recent developments include the launch of new EBPP platforms by major players such as Fiserv and Mastercard, as well as partnerships between EBPP providers and financial institutions to expand service offerings.


Electronic Bill Presentment and Payment Market Segmentation Insights



  • Electronic Bill Presentment and Payment Market Deployment Model Outlook

    • Cloud

    • On-Premises




 



  • Electronic Bill Presentment and Payment Market Business Function Outlook

    • Account Receivables (AR)

    • Account Payable (AP)




 



  • Electronic Bill Presentment and Payment Market Vertical Outlook

    • BFSI

    • Healthcare

    • Manufacturing

    • Retail




 



  • Electronic Bill Presentment and Payment Market Size of Enterprise Outlook

    • Small and Medium Enterprises (SMEs)

    • Large Enterprises




 




  • Electronic Bill Presentment and Payment Market Regional Outlook




    • North America




    • Europe




    • South America




    • Asia Pacific




    • Middle East and Africa





Report Attribute/Metric Details
Market Size 2022 145.18(USD Billion)
Market Size 2023 157.63(USD Billion)
Market Size 2032 330.52(USD Billion)
Compound Annual Growth Rate (CAGR) 8.58% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Infosys, Billtrust, OpenEdge, FIS, CheckAlt, Verisk, eProvider, Diebold Nixdorf, SAP, Versapay, Bottomline Technologies, Mastercard, Access Information Managers, Oracle, D+H
Segments Covered Deployment Model, Business Function, Industry Vertical, Size of Enterprise, Regional
Key Market Opportunities Growth in e-commerce adoption of cloud-based solutions, increasing focus on cost reduction, rising demand for enhanced customer experience, and government initiatives to promote digital payments
Key Market Dynamics Rising adoption of digital payment methods Increasing demand for automated billing processes Government regulations and incentives Growing awareness of cybersecurity threats Emergence of cloud-based EBPP solutions
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Electronic Bill Presentment and Payment Market was valued at USD 157.63 billion in 2023 and is expected to reach USD 330.52 billion by 2032, exhibiting a CAGR of 8.58% during the forecast period.

North America is expected to dominate the Electronic Bill Presentment and Payment Market throughout the forecast period, owing to the increasing adoption of digital payment solutions and the presence of major players in the region. Asia-Pacific is anticipated to witness the fastest growth during the forecast period due to the rising adoption of smartphones and the growing number of internet users in the region.

Electronic Bill Presentment and Payment (EBPP) is used for various applications, including utility bill payments, credit card bill payments, and insurance premium payments. EBPP offers numerous benefits, such as convenience, cost savings, and efficiency, which makes it a preferred choice for both businesses and consumers.

Some of the key players in the Electronic Bill Presentment and Payment Market include Fiserv, Inc., Fidelity National Information Services, Inc., Jack Henry & Associates, Inc., Billtrust, Inc., and Bottomline Technologies, Inc. These players offer a range of solutions and services to cater to the diverse needs of businesses and consumers.

The Electronic Bill Presentment and Payment Market is witnessing several emerging trends, including the adoption of mobile payments, the integration of artificial intelligence (AI) and machine learning (ML), and the increasing popularity of blockchain technology. These trends are expected to drive the growth of the market in the coming years.

The Electronic Bill Presentment and Payment Market faces certain challenges, including security concerns, lack of standardization, and regulatory hurdles. However, the increasing awareness of the benefits of EBPP is expected to mitigate these challenges and drive the growth of the market in the future.

The Electronic Bill Presentment and Payment Market is expected to witness significant growth in the coming years, driven by the increasing adoption of digital payment solutions and the growing preference for convenience and efficiency. The market is anticipated to be driven by technological advancements, favorable government regulations, and the expanding e-commerce industry.

Businesses can reap several benefits by adopting Electronic Bill Presentment and Payment, including reduced costs, increased efficiency, improved customer satisfaction, and enhanced security. EBPP eliminates the need for manual processes, reduces the risk of errors, and provides a more convenient and secure way for customers to pay their bills.

The key growth drivers of the Electronic Bill Presentment and Payment Market include the increasing adoption of smartphones and digital payment solutions, the growing popularity of e-commerce, and the increasing focus on cost reduction and efficiency by businesses. Additionally, government initiatives to promote digital payments and reduce paper usage are also expected to drive market growth.

The key challenges faced by the Electronic Bill Presentment and Payment Market include concerns about security and data privacy, lack of standardization, and resistance to change from traditional paper-based billing. Additionally, the presence of legacy systems and the need for integration with existing infrastructure can also pose challenges for businesses looking to adopt EBPP solutions.

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