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Corporate Social Responsibility Software Market Research Report By Deployment Model (Cloud-Based, On-Premise), By Organization Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), By Industry Vertical (Manufacturing, Retail and Consumer Goods, Healthcare, Financial Services, IT and Telecommunications, Government, Education, Non-profit), By Specific Functionality (Carbon Emissions Reporting, Supply Chain Management, Social Impact Tracking, Employee Engagement, Data Analytics), By Type of Organization (For-Profit, Non-profit,


ID: MRFR/ICT/28386-HCR | 128 Pages | Author: Aarti Dhapte| December 2024

Corporate Social Responsibility Software Market Overview


The Corporate Social Responsibility Software Market Size was estimated at 116.66 (USD Billion) in 2022. The Corporate Social Responsibility Software Market Industry is expected to grow from 132.29(USD Billion) in 2023 to 410.1 (USD Billion) by 2032. The Corporate Social Responsibility Software Market CAGR (growth rate) is expected to be around 13.4% during the forecast period (2024 - 2032).


Key Corporate Social Responsibility Software Market Trends Highlighted


Key trends in the Corporate Social Responsibility (CSR) Software market include:Rising Demand for Sustainability and Reporting: Organizations are increasingly under pressure from stakeholders to demonstrate their commitment to sustainability and social responsibility, driving demand for software that can help them track and report on their CSR initiatives.Integration with Enterprise Resource Planning (ERP) Systems: CSR software is now integrated with ERP systems to stream data and provide a more comprehensive view of CSR performance alongside financial and operational data.

Adoption of Cloud-Based Solutions: Cloud-based CSR software is gaining popularity due to its ease of deployment, scalability, and cost-effectiveness compared to on-premise solutions.Emphasis on Stakeholder Engagement: CSR software helps organizations engage with stakeholders, manage relationships, and collect feedback, enabling them to better understand and respond to their needs.Artificial Intelligence (AI) and Machine Learning (ML) Adoption: AI and ML technologies are being incorporated into CSR software to enhance data analysis, identify trends, and automate tasks, improving efficiency and decision-making.


Corporate Social Responsibility Software Market


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Corporate Social Responsibility Software Market Drivers


Rising Awareness of Corporate Social Responsibility (CSR)


There is a growing awareness among businesses of the importance of CSR. This is being driven by a number of factors, including increasing consumer demand for products and services from companies that are seen as socially responsible and pressure from investors and other stakeholders to improve CSR performance. As a result, businesses are increasingly looking to CSR software solutions to help them manage and track their CSR initiatives.

The Global Corporate Social Responsibility Software Market Industry is expected to witness significant growth over the forecast period.The market is driven by the increasing adoption of CSR software by businesses of all sizes. CSR software helps businesses to manage and track their CSR initiatives, and to measure the impact of their CSR activities.


Increasing Demand for Transparency and Accountability


Consumers are increasingly demanding transparency and accountability from businesses. They want to know how businesses are operating, and what their impact is on the environment and society. CSR software can help businesses to communicate their CSR initiatives to consumers and to track and measure the impact of their CSR activities. The Global Corporate Social Responsibility Software Market Industry is expected to witness significant growth over the forecast period.


Growing Pressure from Stakeholders


Stakeholders, such as investors, employees, and NGOs, are increasingly putting pressure on businesses to improve their CSR performance. This pressure is being driven by a number of factors, including the growing awareness of CSR, the increasing demand for transparency and accountability, and the growing recognition of the business benefits of CSR. The Global Corporate Social Responsibility Software Market Industry is expected to witness significant growth over the forecast period.Corporate Social Responsibility Software Market Segment Insights:


Corporate Social Responsibility Software Market Deployment Model Insights


Cloud-based deployment offers several advantages over on-premises deployment, including lower upfront costs, scalability, and accessibility from anywhere with an internet connection. This has led to a growing preference for cloud-based CSR software among businesses of all sizes. The cloud-based segment of the Global Corporate Social Responsibility Software Market is projected to grow at a CAGR of 14.2% from 2024 to 2032, reaching a market size of USD 225.4 billion by 2032. The on-premises segment, on the other hand, is expected to grow at a slower CAGR of 10.5% over the same period.

One of the key drivers of growth for the cloud-based segment is the increasing adoption of cloud computing across industries. Businesses are increasingly realizing the benefits of cloud computing, such as reduced IT costs, improved agility, and access to new technologies. This is leading to a growing demand for cloud-based CSR software as businesses look to leverage the benefits of cloud computing to improve their CSR initiatives. Another factor driving the growth of the cloud-based segment is the growing number of small and medium-sized businesses (SMBs) adopting CSR software.

SMBs typically have limited IT resources and budgets, making cloud-based CSR software an attractive option. Cloud-based CSR software is also easier to implement and manage than on-premises software, making it a more suitable option for SMBs. The on-premises segment of the Global Corporate Social Responsibility Software Market is expected to continue to grow but at a slower pace than the cloud-based segment. This is due to the fact that many large enterprises have already invested in on-premises CSR software and are unlikely to switch to cloud-based software in the near future.

However, there is still a significant market for on-premises CSR software among businesses that require greater control over their data and security. Overall, the Global Corporate Social Responsibility Software Market is expected to continue to grow at a healthy pace over the coming years. The cloud-based segment is expected to be the main driver of growth as businesses increasingly adopt cloud computing. The on-premises segment is also expected to continue to grow, albeit at a slower pace.


Corporate Social Responsibility Software Market Deployment Model Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Corporate Social Responsibility Software Market Organization Size Insights


The Global Corporate Social Responsibility Software Market is segmented by organization size into Small and Medium-Sized Enterprises (SMEs) and Large Enterprises. SMEs are expected to hold a significant share of the market due to the increasing adoption of CSR software solutions to enhance their sustainability practices and improve their reputation. Large enterprises are also expected to contribute significantly to the market growth as they have the resources and capabilities to implement comprehensive CSR initiatives.

The market growth is driven by the increasing regulatory compliance requirements, growing awareness of CSR among consumers, and the need for organizations to demonstrate their commitment to sustainability.As per market data, the Global Corporate Social Responsibility Software Market is anticipated to reach USD 207.31 billion by 2027, exhibiting a CAGR of 14.3% during the forecast period.


Corporate Social Responsibility Software Market Industry Vertical Insights


The Global Corporate Social Responsibility Software Market is segmented by Industry Vertical into Manufacturing, Retail and Consumer Goods, Healthcare, Financial Services, IT and Telecommunications, Government, Education, and Non-profit.


Manufacturing: The manufacturing industry is a major user of Corporate Social Responsibility Software, as companies in this sector are increasingly looking to reduce their environmental impact and improve their social performance.


Retail and Consumer Goods: The retail and consumer goods industry is another major user of Corporate Social Responsibility Software.Companies in this sector are using the software to track their supply chains, ensure that their products are ethically sourced, and reduce their environmental impact.


Healthcare: The healthcare industry is also a major user of Corporate Social Responsibility Software. Hospitals and other healthcare providers are using the software to improve patient care, reduce costs, and comply with regulations.


Financial Services: The financial services industry is also a major user of Corporate Social Responsibility Software. Banks and other financial institutions are using the software to manage their environmental and social risks and to improve their corporate governance.IT and Telecommunications: The IT and telecommunications industry is also a major user of Corporate Social Responsibility Software. Companies in this sector are using the software to reduce their environmental impact, improve their social performance, and comply with regulations. Government: The government sector is also a major user of Corporate Social Responsibility Software.

Government agencies are using the software to improve their environmental performance, reduce costs, and improve their citizen services. Education: The education sector is also a major user of Corporate Social Responsibility Software.Schools and universities are using the software to improve their environmental performance, reduce costs, and improve their teaching and learning outcomes. Non-profit: The non-profit sector is also a major user of Corporate Social Responsibility Software. Non-profit organizations are using the software to improve their environmental performance, reduce costs, and improve their social impact.


Corporate Social Responsibility Software Market-Specific Functionality Insights


Specific Functionality is a crucial segment of the Global Corporate Social Responsibility Software Market, offering specialized solutions for various CSR initiatives. Carbon Emissions Reporting helps organizations track and manage their carbon footprint, contributing to climate action goals. Supply Chain Management ensures ethical and sustainable practices throughout the supply chain, focusing on environmental impact and labor rights.

Social Impact Tracking enables organizations to measure and demonstrate the positive impact of their CSR initiatives on society.Employee Engagement promotes employee involvement in CSR activities, fostering a culture of purpose and responsibility. Data Analytics provides insights into CSR performance, enabling data-driven decision-making and continuous improvement. The Global Corporate Social Responsibility Software Market for Specific Functionality is expected to grow significantly in the coming years, driven by increasing regulatory compliance, stakeholder pressure, and corporate sustainability commitments.


Corporate Social Responsibility Software Market Type of Organization Insights


The Global Corporate Social Responsibility Software Market is segmented by Type of Organization into For-Profit, Non-profit, and Government. Among these segments, the For-Profit segment held the largest market share in 2023, accounting for approximately 55% of the Global Corporate Social Responsibility Software Market revenue. This dominance is primarily driven by the increasing adoption of CSR software by for-profit organizations to enhance their brand reputation, improve stakeholder relationships, and meet regulatory compliance requirements.

The Non-profit segment is projected to exhibit significant market growth over the forecast period, owing to the growing awareness among non-profit organizations about the benefits of CSR software in managing their social impact programs, tracking donations, and engaging with stakeholders. Government organizations are also expected to contribute to the market growth as they increasingly adopt CSR software to improve transparency, accountability, and citizen engagement.


Corporate Social Responsibility Software Market Regional Insights


The Global Corporate Social Responsibility Software Market is segmented by region into North America, Europe, APAC, South America, and MEA. North America is the largest regional segment, accounting for over 35% of the global market revenue in 2023. The region's high adoption of CSR software is driven by the increasing demand for transparency and accountability from stakeholders, as well as the growing adoption of sustainable business practices.

Europe is the second-largest regional segment, followed by APAC. The APAC region is expected to witness significant growth in the coming years, owing to the increasing awareness of CSR among businesses and the growing demand for CSR software in developing countries.South America and MEA are relatively smaller regional segments, but they are expected to grow steadily in the coming years.


Corporate Social Responsibility Software Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Corporate Social Responsibility Software Market Key Players And Competitive Insights


Major players in the Corporate Social Responsibility Software Market industry are continuously developing and launching innovative CSR software solutions to meet the evolving needs of businesses. Leading Corporate Social Responsibility Software Market players are focusing on providing comprehensive solutions that integrate seamlessly with existing business systems and processes. To stay ahead in the competitive landscape, companies are also investing in research and development to enhance their software capabilities and offer value-added services to customers.

The Corporate Social Responsibility Software Market development is driven by increasing regulatory compliance requirements, growing awareness of social and environmental responsibility, and the demand for transparent and efficient CSR reporting.A leading player in the Corporate Social Responsibility Software Market is SAP, a global provider of enterprise software and services. SAP offers a comprehensive CSR management solution called SAP Sustainability Control Center, which helps businesses manage their sustainability performance, track progress towards goals, and report on their social and environmental impact.

The software provides a centralized platform for data collection, analysis, and reporting, enabling companies to gain insights into their CSR performance and identify areas for improvement. SAP's strong brand recognition, global presence, and focus on innovation have contributed to its leadership position in the Corporate Social Responsibility Software Market.Another major competitor in the Corporate Social Responsibility Software Market is Oracle, a multinational corporation that specializes in cloud computing, software, and hardware.

Oracle offers Oracle Sustainability, a cloud-based CSR management solution that provides businesses with a unified platform to manage their sustainability initiatives. The software includes features for data collection, reporting, goal setting, and performance tracking, helping companies track their progress toward sustainability goals and improve their overall CSR performance. Oracle's extensive customer base, strong brand reputation, and commitment to sustainability have made it a formidable competitor in the Corporate Social Responsibility Software Market.


Key Companies in the Corporate Social Responsibility Software Market Include




  • Kronos Incorporated




  • Workday




  • UKG (Ultimate Kronos Group)




  • Infor




  • Oracle




  • Microsoft




  • Adobe




  • SAP




  • IBM




  • Salesforce




  • Zenefits




  • ServiceNow




  • Namely




  • BambooHR




  • Gusto




Corporate Social Responsibility Software Market Industry Developments


The Corporate Social Responsibility Software Market is projected to reach USD 410.1 billion by 2032, exhibiting a CAGR of 13.4% during the forecast period (2024-2032). The growing demand for transparency and accountability in corporate practices, coupled with stringent government regulations, is driving the adoption of CSR software solutions. Key industry participants are focusing on developing innovative solutions to cater to the evolving needs of businesses and organizations.

Recent news developments include the acquisition of CSRHub by Diligent Corporation in 2023, strengthening Diligent's ESG offerings. Additionally, SAP launched its Sustainability Control Tower solution, enabling companies to manage and measure their sustainability performance. These developments indicate the growing recognition of CSR software as a crucial tool for businesses to enhance their social and environmental impact.


Corporate Social Responsibility Software Market Segmentation Insights


 




  • Corporate Social Responsibility Software Market Deployment Model Outlook




  • Cloud-Based




  • On-Premise




 




  • Corporate Social Responsibility Software Market Organization Size Outlook




  • Small and Medium-Sized Enterprises (SMEs)




  • Large Enterprises




 




  • Corporate Social Responsibility Software Market Industry Vertical Outlook




  • Manufacturing




  • Retail and Consumer Goods




  • Healthcare




  • Financial Services




  • IT and Telecommunications




  • Government




  • Education




  • Non-profit




 




  • Corporate Social Responsibility Software Market-Specific Functionality Outlook




  • Carbon Emissions Reporting




  • Supply Chain Management




  • Social Impact Tracking




  • Employee Engagement




  • Data Analytics




 




  • Corporate Social Responsibility Software Market Type of Organization Outlook




  • For-Profit




  • Non-profit




  • Government




 




  • Corporate Social Responsibility Software Market Regional Outlook




  • North America




  • Europe




  • South America




  • Asia-Pacific




  • Middle East and Africa



Report Attribute/Metric Details
Market Size 2022 116.66(USD Billion)
Market Size 2023 132.29(USD Billion)
Market Size 2032 410.1(USD Billion)
Compound Annual Growth Rate (CAGR) 13.4% (2024 - 2032)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2024 - 2032
Historical Data 2019 - 2022
Market Forecast Units USD Billion
Key Companies Profiled Kronos Incorporated, Workday, UKG (Ultimate Kronos Group), Infor, Oracle, Microsoft, Adobe, SAP, IBM, Salesforce, Zenefits, ServiceNow, Namely, BambooHR, Gusto
Segments Covered Deployment Model, Organization Size, Industry Vertical, Specific Functionality, Type of Organization, Regional
Key Market Opportunities Sustainability reporting Data security Improved stakeholder engagement Increased efficiency Enhanced reputation
Key Market Dynamics Increased demand for transparency Growing emphasis on ESG reporting Rise of stakeholder capitalism Adoption of cloud-based solutions Integration with other business software
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Global Corporate Social Responsibility Software Market reached a valuation of USD 132.29 billion by 2023 and is projected to expand at a CAGR of 13.4% to reach USD 410.1 billion by 2032.

Factors such as growing awareness of corporate social responsibility, increasing regulatory compliance, and rising demand for sustainability reporting are driving the growth of the Corporate Social Responsibility Software market.

Corporate Social Responsibility Software finds applications in various domains, including sustainability reporting, supply chain management, stakeholder engagement, and risk management.

Key competitors in the Global Corporate Social Responsibility Software Market include SAP, Oracle, IBM, SAS Institute, and Microsoft.

Challenges faced by the Global Corporate Social Responsibility Software Market include data integration issues, a lack of skilled professionals, and an evolving regulatory landscape.

Opportunities for growth in the Corporate Social Responsibility Software Market stem from increased adoption of cloud-based solutions, growing demand for mobile CSR applications, and rising awareness of ESG investing.

Key trends shaping the Corporate Social Responsibility Software Market include the integration of artificial intelligence, the adoption of blockchain technology, and the focus on data analytics.

Technological advancements such as cloud computing, big data analytics, and machine learning are revolutionizing the Corporate Social Responsibility Software Market by enhancing data management, streamlining processes, and improving decision-making.

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