Table of Contents
1. Executive summary
2. Market Introduction
2.1. Definition
2.2. Scope of the Study
2.2.1. Research Objective
2.2.2. Assumptions
2.2.3. Limitations
3. Research Methodology
3.1. Overview
3.2. Data Mining
3.3. Secondary Research
3.4. Primary Research
3.4.1. Primary Interviews and Information Gathering Process
3.4.2. Breakdown of Primary Respondents
3.5. Forecasting Model
3.6. Market Size Estimation
3.6.1. Bottom-Up Approach
3.6.2. Top-Down Approach
3.7. Data Triangulation
3.8. Validation
4. Market Dynamics
4.1. Overview
4.2. Drivers
4.3. Restraints
4.4. Opportunities
5. Market Factor Analysis
5.1. Value Chain Analysis
5.2. Porter’s Five Forces Analysis
5.2.1. Bargaining Power of Suppliers
5.2.2. Bargaining Power of Buyers
5.2.3. Threat of New Entrants
5.2.4. Threat of Substitutes
5.2.5. Intensity of Rivalry
5.3. COVID-19 Impact Analysis
5.3.1. Market Impact Analysis
5.3.2. Regional Impact
5.3.3. Opportunity and Threat Analysis
6. GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY COMPONENT
6.1. Overview
6.2. Solutions
6.3. Services
7. GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY ENTERPRISE SIZE
7.1. Overview
7.2. Large Enterprise
7.3. SMEs
8. GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical
8.1. Overview
8.2. IT and Telecom
8.3. BFSI
8.4. Government and Public Sector
8.5. Manufacturing
8.6. Retail
8.7. Education
8.8. Healthcare
8.9. Others
9. GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, by Region
9.1. Overview
9.1. North America
9.1.1. US
9.1.2. Canada
9.2. Europe
9.2.1. Germany
9.2.2. France
9.2.3. UK
9.2.4. Italy
9.2.5. Spain
9.2.6. Rest of Europe
9.3. Asia-Pacific
9.3.1. China
9.3.2. India
9.3.3. Japan
9.3.4. South Korea
9.3.5. Australia
9.3.6. Rest of Asia-Pacific
9.4. Rest of the World
9.4.1. Middle East
9.4.2. Africa
9.4.3. Latin America
10. Competitive Landscape
10.1. Overview
10.2. Competitive Analysis
10.3. Market Share Analysis
10.4. Major Growth Strategy in the Global Communication Platform as a Service (CPAAS) Market,
10.5. Competitive Benchmarking
10.6. Leading Players in Terms of Number of Developments in the Global Communication Platform as a Service (CPAAS) Market,
10.7. Key developments and Growth Strategies
10.7.1. New Product Launch/Service Deployment
10.7.2. Merger & Acquisitions
10.7.3. Joint Ventures
10.8. Major Players Financial Matrix
10.8.1. Sales & Operating Income, 2022
10.8.2. Major Players R&D Expenditure. 2022
11. Company ProfileS
11.1. Bandwidth Inc
11.1.1. Company Overview
11.1.2. Financial Overview
11.1.3. Products Offered
11.1.4. Key Developments
11.1.5. SWOT Analysis
11.1.6. Key Strategies
11.2. Sinch
11.2.1. Company Overview
11.2.2. Financial Overview
11.2.3. Products Offered
11.2.4. Key Developments
11.2.5. SWOT Analysis
11.2.6. Key Strategies
11.3. PLIVO INC
11.3.1. Company Overview
11.3.2. Financial Overview
11.3.3. Products Offered
11.3.4. Key Developments
11.3.5. SWOT Analysis
11.3.6. Key Strategies
11.4. IntelePeer Cloud Communications LLC
11.4.1. Company Overview
11.4.2. Financial Overview
11.4.3. Products Offered
11.4.4. Key Developments
11.4.5. SWOT Analysis
11.4.6. Key Strategies
11.5. ALE International
11.5.1. Company Overview
11.5.2. Financial Overview
11.5.3. Products Offered
11.5.4. Key Developments
11.5.5. SWOT Analysis
11.5.6. Key Strategies
11.6. Avaya Inc
11.6.1. Company Overview
11.6.2. Financial Overview
11.6.3. Products Offered
11.6.4. Key Developments
11.6.5. SWOT Analysis
11.6.6. Key Strategies
11.7. Vonage America, LLC
11.7.1. Company Overview
11.7.2. Financial Overview
11.7.3. Products Offered
11.7.4. Key Developments
11.7.5. SWOT Analysis
11.7.6. Key Strategies
11.8. Twilio Inc
11.8.1. Company Overview
11.8.2. Financial Overview
11.8.3. Products Offered
11.8.4. Key Developments
11.8.5. SWOT Analysis
11.8.6. Key Strategies
11.9. Infobip Ltd
11.9.1. Company Overview
11.9.2. Financial Overview
11.9.3. Products Offered
11.9.4. Key Developments
11.9.5. SWOT Analysis
11.9.6. Key Strategies
11.10. 8x8, Inc
11.10.1. Company Overview
11.10.2. Financial Overview
11.10.3. Products Offered
11.10.4. Key Developments
11.10.5. SWOT Analysis
11.10.6. Key Strategies
12. Appendix
12.1. References
12.2. Related Reports
LIST OF TABLES
TABLE 1 Global Communication Platform as a Service (CPAAS) Market, Synopsis, 2018-2032
TABLE 2 Global Communication Platform as a Service (CPAAS) Market, Estimates & Forecast, 2018-2032 (USD BILLION)
TABLE 3 GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 4 GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 5 GLOBAL COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 6 North America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 7 North America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 8 North America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 9 US: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 10 US: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 11 US: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 12 Canada: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 13 Canada: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 14 Canada: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 15 Europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 16 Europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 17 Europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 18 germany: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 19 germany: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 20 germany: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 21 FRANCE: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 22 FRANCE: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 23 FRANCE: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 24 italy: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 25 italy: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 26 italy: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 27 spain: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 28 spain: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 29 spain: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 30 UK: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 31 UK: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 32 UK: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 33 rest of europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 34 rest of europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 35 rest of europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 36 Asia-Pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 37 Asia-Pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 38 Asia-Pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 39 Japan: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 40 japan: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 41 Japan: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 42 china: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 43 china: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 44 china: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 45 India: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 46 India: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 47 India: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 48 australia: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 49 australia: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 50 australia: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 51 South Korea: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 52 South Korea: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 53 south korea: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 54 rest of Asia-pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 55 rest of asia-pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 56 rest of asia-pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 57 rest of the world: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 58 rest of the world: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 59 rest of the world: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 60 Middle east: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 61 Middle east: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 62 Middle east: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 63 Africa: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 64 Africa: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 65 Africa: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
TABLE 66 Latin America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Component, 2018-2032 (USD BILLION)
TABLE 67 Latin America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Enterprise Size, 2018-2032 (USD BILLION)
TABLE 68 Latin America: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, BY Industry Vertical, 2018-2032 (USD BILLION)
LIST OF FIGURES
FIGURE 1 Research Process
FIGURE 2 Market Structure for the Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market
FIGURE 3 Market Dynamics for the Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market
FIGURE 4 Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market, Share (%), BY Component, 2022
FIGURE 5 Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market, Share (%), BY Enterprise Size, 2022
FIGURE 6 Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market, Share (%), BY Industry Vertical, 2022
FIGURE 7 Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market, Share (%), by Region, 2022
FIGURE 8 north AMERICA: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, SHARE (%), BY REGION, 2022
FIGURE 9 Europe: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, SHARE (%), BY REGION, 2022
FIGURE 10 Asia-Pacific: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, SHARE (%), BY REGION, 2022
FIGURE 11 Rest of the world: COMMUNICATION PLATFORM AS A SERVICE (CPAAS) MARKET, SHARE (%), BY REGION, 2022
FIGURE 12 Global COMMUNICATION PLATFORM AS A SERVICE (CPAAS) Market: Company Share Analysis, 2022 (%)
FIGURE 13 Bandwidth Inc: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 14 Bandwidth Inc: SWOT ANALYSIS
FIGURE 15 Sinch.: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 16 Sinch.: SWOT ANALYSIS
FIGURE 17 PLIVO INC.: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 18 PLIVO INC.: SWOT ANALYSIS
FIGURE 19 IntelePeer Cloud Communications LLC: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 20 IntelePeer Cloud Communications LLC: SWOT ANALYSIS
FIGURE 21 ALE International.: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 22 ALE International..: SWOT ANALYSIS
FIGURE 23 Avaya Inc: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 24 Avaya Inc: SWOT ANALYSIS
FIGURE 25 Vonage America, LLC: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 26 Vonage America, LLC: SWOT ANALYSIS
FIGURE 27 Twilio Inc: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 28 Twilio Inc: SWOT ANALYSIS
FIGURE 29 Infobip Ltd : FINANCIAL OVERVIEW SNAPSHOT
FIGURE 30 Infobip Ltd : SWOT ANALYSIS
FIGURE 31 8x8, Inc: FINANCIAL OVERVIEW SNAPSHOT
FIGURE 32 8x8, Inc: SWOT ANALYSIs