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    Collaboration Tool Market

    ID: MRFR/ICT/24769-HCR
    128 Pages
    Aarti Dhapte
    October 2025

    Collaboration Tool Market Research Report By Deployment Type (Cloud-Based, On-Premises, Hybrid), By Integration Capabilities (Video Conferencing, File Sharing, Instant Messaging, Project Management, Document Collaboration), By Features (Real-Time Collaboration, Collaboration Analytics, Task Management, Screen Sharing, Virtual Whiteboarding, Audio and Video Conferencing, File Sharing and Project Management, Seamless Cross-Device Integration), By Tool Type (Real-Time Collaboration Software, Asynchronous Collaboration Tools, Hybrid Collaboratio...

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    Collaboration Tool Market Infographic
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    Collaboration Tool Market Summary

    As per MRFR analysis, the Collaboration Tool Market was estimated at 24.95 USD Billion in 2024. The Collaboration Tool industry is projected to grow from 28.18 USD Billion in 2025 to 94.97 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 12.92 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    <p>The Collaboration Tool Market is experiencing robust growth driven by technological advancements and evolving work environments.</p>

    • The integration of AI technologies is transforming how collaboration tools function, enhancing user experience and efficiency.
    • Data security remains a paramount concern, influencing the design and implementation of collaboration solutions across various sectors.
    • North America continues to dominate the market, while the Asia-Pacific region is emerging as the fastest-growing area for collaboration tools.
    • The increased demand for remote collaboration and the rise of mobile solutions are key drivers propelling market expansion.

    Market Size & Forecast

    2024 Market Size 24.95 (USD Billion)
    2035 Market Size 94.97 (USD Billion)
    CAGR (2025 - 2035) 12.92%

    Major Players

    Microsoft (US), Slack Technologies (US), Zoom Video Communications (US), Atlassian (AU), Google (US), Cisco Systems (US), Dropbox (US), Trello (US), Asana (US)

    Collaboration Tool Market Trends

    The Collaboration Tool Market is currently experiencing a dynamic evolution, driven by the increasing need for seamless communication and teamwork across various sectors. Organizations are recognizing the value of integrating diverse tools that facilitate real-time collaboration, thereby enhancing productivity and efficiency. This shift is largely influenced by the growing trend of remote work and the necessity for teams to connect regardless of geographical barriers. As a result, businesses are investing in platforms that offer a range of functionalities, from project management to instant messaging, which cater to the diverse needs of their workforce. Moreover, the market appears to be witnessing a surge in the adoption of artificial intelligence and automation technologies. These advancements are likely to streamline workflows and provide users with intelligent insights, thereby optimizing collaboration processes. Additionally, the emphasis on data security and privacy is becoming increasingly paramount, prompting providers to enhance their offerings with robust security features. Overall, the Collaboration Tool Market is poised for continued growth, as organizations seek innovative solutions to foster collaboration and drive success in an ever-evolving business landscape.

    Integration of AI Technologies

    The incorporation of artificial intelligence into collaboration tools is becoming more prevalent. AI capabilities can enhance user experience by automating routine tasks, providing intelligent suggestions, and facilitating better decision-making processes. This trend indicates a shift towards smarter, more efficient collaboration solutions.

    Focus on Data Security

    As organizations increasingly rely on digital collaboration, the emphasis on data security is intensifying. Companies are prioritizing tools that offer advanced security features to protect sensitive information. This trend suggests a growing awareness of the importance of safeguarding data in collaborative environments.

    Rise of Hybrid Work Models

    The emergence of hybrid work models is reshaping the Collaboration Tool Market. Organizations are seeking tools that support both in-office and remote employees, ensuring seamless communication and collaboration. This trend reflects a broader shift in workplace dynamics, necessitating adaptable solutions.

    The ongoing evolution of remote work dynamics appears to drive a substantial increase in the adoption of collaboration tools, reflecting a broader shift towards digital communication and teamwork.

    U.S. Department of Commerce

    Collaboration Tool Market Drivers

    Growing Emphasis on Data Security

    In the Collaboration Tool Market, the growing emphasis on data security is a critical driver of market dynamics. As organizations increasingly rely on digital collaboration tools, concerns regarding data breaches and privacy violations have escalated. Companies are prioritizing solutions that offer robust security features, including end-to-end encryption, secure access controls, and compliance with data protection regulations. Recent studies indicate that nearly 70 percent of organizations consider data security a top priority when selecting collaboration tools. This heightened focus on security is prompting vendors to enhance their offerings, ensuring that users can collaborate without compromising sensitive information. As a result, the Collaboration Tool Market is likely to see a shift towards tools that not only facilitate collaboration but also provide comprehensive security measures to protect organizational data.

    Integration of Advanced Technologies

    The Collaboration Tool Market is significantly influenced by the integration of advanced technologies such as artificial intelligence and machine learning. These technologies enhance the functionality of collaboration tools, enabling features like automated scheduling, intelligent task management, and predictive analytics. The incorporation of AI-driven insights allows teams to optimize their workflows and make data-driven decisions. As organizations seek to improve efficiency and streamline operations, the demand for collaboration tools that leverage these technologies is expected to rise. Market analysis indicates that tools equipped with AI capabilities are likely to capture a larger share of the market, as they provide users with enhanced experiences and improved outcomes. This trend suggests that the Collaboration Tool Market will continue to evolve, with technology playing a pivotal role in shaping its future.

    Expansion of Collaborative Workspaces

    The Collaboration Tool Market is significantly impacted by the expansion of collaborative workspaces, which foster teamwork and innovation. As organizations increasingly adopt open office layouts and co-working spaces, the need for tools that facilitate collaboration in these environments becomes paramount. Research indicates that companies utilizing collaborative workspaces experience a 20 percent increase in productivity. This trend is driving the demand for collaboration tools that support both in-person and remote interactions, ensuring that teams can communicate effectively regardless of their physical location. The rise of collaborative workspaces is likely to influence the design and functionality of collaboration tools, prompting vendors to develop solutions that enhance the collaborative experience. As a result, the Collaboration Tool Market is poised for growth, as organizations seek to leverage these tools to maximize the benefits of collaborative work environments.

    Rise of Mobile Collaboration Solutions

    The Collaboration Tool Market is witnessing a significant rise in mobile collaboration solutions, driven by the increasing use of smartphones and tablets in professional settings. As employees seek flexibility and convenience, organizations are adopting mobile-friendly collaboration tools that enable access to projects and communication on-the-go. Recent statistics reveal that mobile collaboration tools are expected to account for over 30 percent of the overall collaboration tool market by 2026. This trend indicates a shift towards solutions that prioritize user experience and accessibility, allowing teams to remain productive regardless of their location. The demand for mobile collaboration tools is likely to continue growing, as organizations recognize the importance of enabling their workforce to collaborate effectively in a fast-paced, mobile-centric environment. Consequently, the Collaboration Tool Market is adapting to meet these evolving needs.

    Increased Demand for Remote Collaboration

    The Collaboration Tool Market experiences a notable surge in demand for remote collaboration solutions. As organizations increasingly adopt flexible work arrangements, the need for tools that facilitate seamless communication and project management rises. According to recent data, the market for collaboration tools is projected to grow at a compound annual growth rate of approximately 12 percent over the next five years. This growth is driven by the necessity for teams to collaborate effectively, regardless of their physical location. Companies are investing in platforms that offer real-time collaboration features, file sharing, and integrated communication channels. The emphasis on remote work has led to a diversification of tools available in the market, catering to various industries and team sizes. Consequently, the Collaboration Tool Market is likely to witness a continuous influx of innovative solutions designed to enhance productivity and connectivity.

    Market Segment Insights

    By Deployment Type: Cloud-Based (Largest) vs. On-Premises (Fastest-Growing)

    In the Collaboration Tool Market, the deployment type distribution reveals that Cloud-Based solutions currently dominate, leveraging their scalability and ease of access. This segment accommodates varied organizational sizes, allowing seamless collaboration across geographies. On-Premises solutions, while accounting for a smaller share, are gaining traction among enterprises focused on data security and control, showcasing a significant shift in adoption trends. The emerging Hybrid deployment type is driving growth within the market as businesses look to balance the flexibility of cloud services with the control of on-premises systems. Factors such as increasing remote work and the need for integrated solutions propel this segment's expansion, appealing particularly to industries with stringent compliance requirements.

    Cloud-Based (Dominant) vs. On-Premises (Emerging)

    Cloud-Based collaboration tools offer unparalleled accessibility and collaborative features, allowing real-time interactions regardless of location. Their widespread adoption stems from the need for scalability and reduced IT management burdens. Organizations can easily integrate cloud tools with existing software and achieve rapid deployment, making it the preferred choice for many. In contrast, On-Premises solutions are emerging as organizations prioritize data privacy and security, gaining market share among larger enterprises with sensitive data. These systems provide greater customization capabilities and control over IT environments, which is particularly attractive to sectors like finance and healthcare, where strict compliance mandates exist.

    By Integration Capabilities: Video Conferencing (Largest) vs. File Sharing (Fastest-Growing)

    In the Collaboration Tool Market, Video Conferencing remains the largest segment by integration capabilities, as businesses prioritize real-time face-to-face interactions to enhance teamwork and engagement. In contrast, File Sharing is gaining momentum, appealing to companies looking for efficient ways to manage and share documents without geographic restrictions. Both segments play crucial roles in supporting a collaborative work environment, with Video Conferencing leading in user base and feature set. The growth trends indicate a significant rise in the utilization of File Sharing tools, fueled by remote work arrangements and the need for seamless document collaboration. This shift is further propelled by integration with other collaboration tools, which streamlines workflows and increases productivity. Overall, Video Conferencing continues to hold a substantial market share, while File Sharing is rapidly expanding its foothold in response to evolving workplace demands.

    Video Conferencing (Dominant) vs. Instant Messaging (Emerging)

    Video Conferencing has established itself as the dominant integration capability within the Collaboration Tool Market due to its extensive feature set and ability to facilitate direct communication in real-time. It allows teams to conduct meetings, webinars, and training sessions effectively, thus improving overall collaboration. Meanwhile, Instant Messaging is emerging as a vital tool for teams seeking quick and informal communication, enabling instant feedback and facilitating daily interactions. As platforms continually enhance functionalities, Instant Messaging is increasingly integrated with other tools, enhancing its utility. This combination of immediacy and functionality positions Instant Messaging as a rising player in the market, appealing to businesses that prioritize fast-paced communication.

    By Features: Audio and Video Conferencing (Largest) vs. Real-Time Collaboration (Fastest-Growing)

    In the Collaboration Tool Market, the distribution of features reveals a strong inclination towards Audio and Video Conferencing, which has become the largest segment due to the rising demand for virtual meetings and remote work solutions. This segment offers users essential communication tools that drive engagement and productivity in a hybrid work environment. Conversely, Real-Time Collaboration is rapidly gaining traction, supported by an increasing emphasis on teamwork and dynamism, making it the fastest-growing segment in the market.

    Collaboration: Audio and Video Conferencing (Dominant) vs. Real-Time Collaboration (Emerging)

    Audio and Video Conferencing stands as the dominant feature within the Collaboration Tool Market, providing a robust platform for users to connect effectively through high-quality real-time communication. This segment is characterized by its user-friendly interfaces, high connectivity, and seamless integration into existing workflows. On the other hand, Real-Time Collaboration is emerging as a vital complement, enabling users to interact concurrently on projects and documents, fostering creativity and collective input. As organizations increasingly prioritize agile working practices, the demand for real-time tools that facilitate instant feedback and brainstorming sessions is on the rise, thus positioning it as a prominent feature moving forward.

    By Tool Type: Real-Time Collaboration Software (Largest) vs. Asynchronous Collaboration Tools (Fastest-Growing)

    Real-Time Collaboration Software continues to command the largest segment of the Collaboration Tool Market, favored for its immediate connectivity and efficiency in tasks. As businesses increasingly adopt remote workflows, this tool type captures a significant share, facilitating seamless and timely interactions among teams across various locations. In contrast, Asynchronous Collaboration Tools are rapidly gaining traction, particularly in environments where flexibility and varied work schedules become essential. The market distribution reflects the diverse needs of organizations seeking effective collaboration methods.

    Collaboration Tools: Real-Time Collaboration Software (Dominant) vs. Asynchronous Collaboration Tools (Emerging)

    Real-Time Collaboration Software stands out as the dominant segment due to its capability to provide instantaneous feedback and support real-time decision-making processes. It encompasses various applications such as video conferencing, instant messaging, and live document editing. Meanwhile, Asynchronous Collaboration Tools are emerging as a preferred choice among teams that require flexibility, allowing team members to contribute and engage with tasks at their own pace. These tools, which include project management software and email communications, foster inclusivity as they accommodate differing schedules, making them appealing to organizations now prioritizing a flexible work culture.

    By Industry Vertical: IT and Telecom (Largest) vs. Healthcare (Fastest-Growing)

    In the Collaboration Tool Market, the IT and Telecom sector holds the largest market share due to its high reliance on technological advancements and collaborative platforms to enhance communication and workflow efficiency. Healthcare follows closely with significant contributions, driven by the need for seamless communication among medical professionals and patient management systems. The Healthcare sector is recognized as the fastest-growing area within the Collaboration Tools, fueled by digital transformation initiatives and the rising trend of telemedicine. Other sectors such as Government and Non-Profit are also more actively adopting these tools to streamline operations and improve service delivery, indicating a robust growth trajectory in response to evolving workplace dynamics.

    IT and Telecom: Dominant vs. Healthcare: Emerging

    The IT and Telecom sector remains dominant in the Collaboration Tool Market, characterized by a high level of technological infrastructure and a propensity for continuous innovation. Companies in this industry utilize advanced collaboration tools to facilitate effective communication, project management, and agile workflows. On the other hand, the Healthcare sector, although currently emerging, is rapidly capitalizing on collaboration tools to enhance patient care and health outcomes. This segment is characterized by the integration of tools that support remote consultations, patient data sharing, and real-time communication among healthcare providers, positioning it for significant growth as technology continues to evolve in response to healthcare needs.

    Get more detailed insights about Collaboration Tool Market

    Regional Insights

    North America : Innovation and Leadership Hub

    North America leads the collaboration tool market, accounting for approximately 45% of the global share. The region's growth is driven by the increasing adoption of remote work, advancements in cloud technology, and a strong emphasis on digital transformation. Regulatory support for technology innovation further fuels demand, making it a fertile ground for collaboration solutions. The United States is the largest market, with significant contributions from Canada. Key players like Microsoft, Slack, and Zoom dominate the landscape, offering a range of solutions tailored to diverse business needs. The competitive environment is characterized by continuous innovation and strategic partnerships, ensuring that North America remains at the forefront of collaboration technology.

    Europe : Emerging Market with Regulations

    Europe is witnessing a rapid expansion in the collaboration tool market, holding approximately 30% of the global share. The growth is propelled by the increasing need for remote collaboration solutions, driven by the pandemic and ongoing digital transformation initiatives. Regulatory frameworks promoting data protection and cybersecurity are also significant catalysts for market growth, ensuring user trust and compliance. Leading countries include Germany, the UK, and France, where companies are increasingly adopting collaboration tools to enhance productivity. The competitive landscape features major players like Atlassian and Cisco, alongside numerous startups innovating in the space. The presence of strong regulatory bodies ensures a balanced market, fostering innovation while protecting user interests.

    Asia-Pacific : Rapid Growth and Adoption

    Asia-Pacific is rapidly emerging as a significant player in the collaboration tool market, accounting for about 20% of the global share. The region's growth is driven by increasing internet penetration, a surge in remote work, and a growing emphasis on digital collaboration among businesses. Government initiatives promoting technology adoption further enhance market dynamics, making it a vibrant landscape for collaboration tools. Countries like Australia, Japan, and India are leading the charge, with a mix of local and international players competing for market share. Companies such as Atlassian and Zoom are well-positioned, while local startups are innovating to meet specific regional needs. The competitive landscape is diverse, with a focus on user-friendly solutions tailored to various industries.

    Middle East and Africa : Untapped Potential and Growth

    The Middle East and Africa region is gradually emerging in the collaboration tool market, currently holding around 5% of the global share. The growth is driven by increasing digital transformation initiatives, a rise in remote work, and investments in technology infrastructure. Governments are increasingly recognizing the importance of digital collaboration, leading to supportive policies that encourage technology adoption. Leading countries in this region include South Africa, the UAE, and Kenya, where businesses are increasingly adopting collaboration tools to enhance efficiency. The competitive landscape is characterized by a mix of established players and new entrants, focusing on localized solutions. As the market matures, opportunities for growth and innovation are expected to expand significantly.

    Key Players and Competitive Insights

    The Collaboration Tool Market is characterized by a dynamic competitive landscape, driven by the increasing demand for remote work solutions and enhanced team collaboration. Major players such as Microsoft (US), Slack Technologies (US), and Zoom Video Communications (US) are at the forefront, each adopting distinct strategies to solidify their market positions. Microsoft (US) continues to leverage its extensive ecosystem, integrating collaboration tools within its Office suite, thereby enhancing user experience and retention. Meanwhile, Slack Technologies (US) focuses on fostering partnerships with other software providers to expand its functionality, positioning itself as a central hub for workplace communication. Zoom Video Communications (US) emphasizes innovation in video conferencing technology, continually enhancing its platform to meet evolving user needs, which collectively shapes a competitive environment that is both collaborative and competitive.

    The business tactics employed by these companies reflect a nuanced understanding of market demands. For instance, localizing services and optimizing supply chains are critical strategies that enhance responsiveness to regional market needs. The market structure appears moderately fragmented, with a blend of established players and emerging startups, each contributing to a diverse array of offerings. This fragmentation allows for a variety of solutions tailored to different organizational needs, fostering a competitive atmosphere where innovation is paramount.

    In August 2025, Microsoft (US) announced the launch of a new AI-driven feature within its Teams platform, aimed at automating routine tasks and enhancing productivity. This strategic move underscores Microsoft's commitment to integrating advanced technologies into its collaboration tools, potentially setting a new standard for user efficiency. The introduction of AI capabilities not only enhances user experience but also positions Microsoft as a leader in the integration of cutting-edge technology within collaboration solutions.

    In September 2025, Slack Technologies (US) unveiled a significant partnership with a leading project management software provider, aiming to create a seamless integration that enhances workflow efficiency. This collaboration is indicative of Slack's strategy to expand its ecosystem, allowing users to manage projects and communications within a single interface. Such strategic alliances are likely to enhance user engagement and retention, reinforcing Slack's competitive position in the market.

    In October 2025, Zoom Video Communications (US) launched a new suite of tools designed specifically for hybrid work environments, emphasizing flexibility and user adaptability. This initiative reflects Zoom's recognition of the shifting work landscape and its commitment to providing solutions that cater to diverse working styles. By focusing on hybrid solutions, Zoom is likely to attract a broader user base, further solidifying its market presence.

    As of October 2025, the Collaboration Tool Market is witnessing trends that emphasize digitalization, sustainability, and AI integration. Strategic alliances among key players are shaping the competitive landscape, fostering innovation and enhancing service offerings. The shift from price-based competition to a focus on technological advancement and supply chain reliability is becoming increasingly evident. Companies that prioritize innovation and adaptability are likely to thrive, as the market continues to evolve in response to changing user needs and technological advancements.

    Key Companies in the Collaboration Tool Market market include

    Industry Developments

    The Collaboration Tool Market is projected to reach USD 58.3 billion by 2032, exhibiting a CAGR of 12.9% during the forecast period (2024-2032). The increasing adoption of remote and hybrid work models, coupled with the growing need for efficient communication and collaboration among geographically dispersed teams, is driving market growth. Additionally, the rising popularity of cloud-based collaboration tools, offering flexibility, scalability, and cost-effectiveness, is further contributing to the market expansion.

    Furthermore, the integration of artificial intelligence (AI) and machine learning (ML) technologies into collaboration tools is enhancing their capabilities, providing personalized experiences and automating tasks, which is expected to drive market growth in the coming years.

    Future Outlook

    Collaboration Tool Market Future Outlook

    The Collaboration Tool Market is projected to grow at a 12.92% CAGR from 2024 to 2035, driven by remote work trends, technological advancements, and increasing demand for integrated solutions.

    New opportunities lie in:

    • Development of AI-driven collaboration analytics tools
    • Expansion into vertical-specific collaboration solutions
    • Integration of collaboration tools with emerging technologies like AR/VR

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Collaboration Tool Market Features Outlook

    • Real-Time Collaboration
    • Collaboration Analytics
    • Task Management
    • Screen Sharing
    • Virtual Whiteboarding
    • Audio and Video Conferencing
    • File Sharing and Project Management
    • Seamless Cross-Device Integration

    Collaboration Tool Market Tool Type Outlook

    • Real-Time Collaboration Software
    • Asynchronous Collaboration Tools
    • Hybrid Collaboration Tools
    • Communication Collaboration Tools

    Collaboration Tool Market Deployment Type Outlook

    • Cloud-Based
    • On-Premises
    • Hybrid

    Collaboration Tool Market Industry Vertical Outlook

    • IT and Telecom
    • Healthcare
    • Manufacturing
    • Retail
    • Financial Services
    • Education
    • Government and Non-Profit

    Collaboration Tool Market Integration Capabilities Outlook

    • Video Conferencing
    • File Sharing
    • Instant Messaging
    • Project Management
    • Document Collaboration

    Report Scope

    Report Attribute/Metric Details
    Market Size 2024 24.95 (USD Billion)
    Market Size 2025 28.17 (USD Billion)
    Market Size 2035 94.97 (USD Billion)
    Compound Annual Growth Rate (CAGR) 12.92% (2025 - 2035)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year 2024
    Market Forecast Period 2025 - 2035
    Historical Data 2019 - 2023
    Market Forecast Units USD Billion
    Key Companies Profiled Salesforce, Microsoft, Dropbox, Cisco, Smartsheet, Zoho, Wrike, Asana, Podio, Google, Basecamp, Slack, IBM, Trello, Zoom
    Segments Covered Deployment Type, Integration Capabilities, Features, Tool Type, Industry Vertical, Regional
    Key Market Opportunities Hybrid Work ExpansionRise of Remote CollaborationIntegration with AI ToolsEnhanced Data SecurityCloudBased Adoption
    Key Market Dynamics Increasing remote work Cloud adoption AI integration Integration with other software Rising demand for realtime communication
    Countries Covered North America, Europe, APAC, South America, MEA
     

    FAQs

    What is the expected valuation of the Collaboration Tool Market in 2034?

    The Collaboration Tool Market is projected to reach a valuation of 84.10 billion USD by 2034.

    What is the anticipated CAGR of the Collaboration Tool market between 2025 and 2034?

    The Collaboration Tool market is anticipated to grow at a CAGR of 12.92% over the forecast period from 2025 to 2034.

    Which region is likely to hold the largest market share in the Collaboration Tool market by 2034?

    North America is anticipated to dominate the Collaboration Tool Market throughout the forecast period.

    What are the key factors driving the growth of the Collaboration Tool market?

    The rising demand for efficient communication and collaboration solutions, coupled with the increasing adoption of cloud-based technologies, are primarily driving the growth of the Collaboration Tool market.

    Which industry vertical is expected to dominate the Collaboration Tool market in terms of revenue by 2034?

    The IT and telecom industry is anticipated to account for the largest revenue share in the Collaboration Tool market by 2034.

    Who are some of the prominent players in the Collaboration Tool market?

    Leading players in the Collaboration Tool market include Microsoft, Cisco, Google, IBM, and Slack Technologies, among others.

    What are the major challenges faced by the Collaboration Tool market?

    Security concerns, data privacy regulations, and the need for seamless integration with existing systems pose key challenges to the Collaboration Tool market's growth.

    How is the adoption of Artificial Intelligence (AI) impacting the Collaboration Tool market?

    The integration of AI is transforming the Collaboration Tool market by enhancing collaboration efficiency, automating tasks, and providing personalized experiences.

    What are the emerging trends shaping the Collaboration Tool market?

    The rise of unified communications platforms, increased adoption of mobile collaboration tools, and growing demand for real-time collaboration are key trends shaping the Collaboration Tool market.

    How is the Collaboration Tool market expected to evolve in the future?

    The Collaboration Tool market is anticipated to witness continued growth, driven by advancements in technology, increasing remote work adoption, and the need for enhanced collaboration capabilities.

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