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Cloud Services Brokerage Market Research Report Information By Service (Security and Compliance, Training and Consulting, Support and Maintenance, Workload Management, Operations Management, Reporting and Analytics, Catalog Management), Platform (Internal Brokerage Enablement, External Brokerage Enablement), Organization Size (Large Enterprise, Small Enterprise, Medium Enterprise), Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud) Regions- Forecast Till 2032.


ID: MRFR/ICT/6652-HCR | 111 Pages | Author: Aarti Dhapte| December 2024

Cloud Services Brokerage Market Overview


The Cloud Services Brokerage Market is projected to grow from USD 7.71 billion in 2024 to USD 20.88 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 13.27% during the forecast period (2024 - 2032). Additionally, the market size for Cloud Services Brokerage was valued at USD 6.68 billion in 2023.


Increased adoption of hybrid IT and multi-cloud management and reduced enterprise costs for managing cloud assets are the key market drivers enhancing the market growth.


Figure 1: Cloud Services Brokerage Market Size, 2023 - 2032 (USD Billion)

Cloud Services Brokerage Market Overview

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Cloud Services Brokerage Market Trends


Increased need to avoid vendor lock-in is driving the market growth

Deploying server infrastructure on the cloud comes with a possible risk of locking a customer with a particular service provider. The fear of vendor lock-ins is often cited as a major impediment to cloud service adoption. Moreover, the complexities of a cloud service migration mean several customers stay with a provider to avoid the cumbersome process. With the emergence of multi-cloud system management, vendors can avoid lock-in with the help of a highly standardized cloud environment. To avoid vendor lock-in, end users must ensure that their selected architecture can run on heterogeneous clouds. In addition, the data available on the cloud can be easily migrated to another cloud. With the emergence of several cloud service providers, the market has become highly competitive, offering end users numerous options. Enterprises need to ensure they have the flexibility to port applications between different providers. End users opt for cloud offerings from different sources to avoid vendor lock-in. For instance, enterprises adopt public cloud services from vendors like Amazon, Microsoft, and Google to store trivial data.


In contrast, private cloud or on-premises systems are preferred for storing confidential data. Thus, CSB simplifies the management of a multi-cloud environment and hybrid environment without comprising control over critical resources and tackles vendor lock-in. This factor drives the Market CAGR.


Additionally, cloud adoption in SMEs is increasing daily as small-scale companies benefit from cloud-based solutions. Cloud-based solutions address a series of problems in SMEs, such as enhanced IT operations and reduced IT costs. The public cloud has gained popularity among SMEs in recent times. According to Flexera's State of the Cloud Report 2020, SMEs are adopting public cloud faster than large enterprises. The opportunity in the SME segment for cloud providers is gaining pace through the internal enablement model. At the same time, it also provides a good market for external cloud brokers, such as telecom providers and Sls. Greater cloud adoption in the SME segment with multi-source cloud services would guarantee a better future for the market.Several enterprises are migrating their business processes to the cloud to reduce overall infrastructure costs and to increase the ease of accessibility of data from anywhere around the world.


Moreover, increasing adoption of Platform-as-a-Service (PaaS) across various enterprises to develop and test applications. Furthermore, increasing the adoption of various cloud services, such as hybrid IT and multi-cloud management, to increase the ease of accessibility of data from anywhere around the world drives market growth. Also, the increasing adoption of Platform-as-a-Service (PaaS) across various enterprises to develop and test applications fuels the growth of the cloud service brokerage market. In addition, an increase in investments for the betterment and deployment of advanced telecom network infrastructure and penetration of the internet across the globe is anticipated to provide major opportunities for market expansion. Thus, driving the Cloud Services Brokerage market revenue.


Cloud Services Brokerage Market Segment Insights


Cloud Services Brokerage Service Insights


The global Cloud Services Brokerage market segmentation, based on Service, includesSecurity and Compliance, Training and Consulting, Support and Maintenance, Workload Management, Operations Management, Reporting and Analytics, and Catalog Management. The security and compliance segment dominated the market because cloud service brokers (CSBs) play a vital role in helping businesses ensure that their cloud deployments are secure and compliant with regulations. Governments worldwide are increasingly imposing regulations on cloud computing, which is driving demand for CSBs that can help businesses comply with these regulations. Furthermore, the security and compliance segment is expected to remain dominant in the cloud services brokerage market in the coming years. This is due to the continued growth of regulatory requirements and the increasing awareness of security risks associated with cloud computing.


Cloud Services Brokerage Platform Insights


The global Cloud Services Brokerage market segmentation, based on Platform, includes Internal Brokerage Enablement and External Brokerage Enablement. The internal brokerage enablement segment dominated the market because businesses are increasingly looking to adopt cloud services internally and need a way to manage these services effectively. This is due to the continued growth of cloud adoption and the need for businesses to manage these services effectively. Furthermore, this type of brokerage enables businesses to manage their cloud deployments internally. This includes provisioning and de-provisioning resources, monitoring performance, and managing costs.


Figure1: Global Cloud Services Brokerage Market, by Platform, 2022 & 2032 (USD billion)

Global Cloud Services Brokerage Market, by Platform, 2022 & 2032

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Cloud Services Brokerage Organization Size Insights


Based on Organization Size, the global Cloud Services Brokerage market segmentation includes Large Enterprises, Small Enterprise, and Medium Enterprise. The Large Enterprise segment dominated the market because large enterprises have the most complex IT environments and the greatest need for cloud services brokerage services. Large enterprises have complex IT environments that require significant management and oversight. Large enterprises have the greatest need for cloud services brokerage services because they need help to manage their complex IT environments and to get the most out of their cloud deployments. The large enterprise segment is expected to remain dominant in the cloud services brokerage market in the coming years. This is due to the continued growth of cloud adoption among large enterprises.


Cloud Services Brokerage Deployment Model Insights


Based on Deployment Model, the global Cloud Services Brokerage market segmentation includes Public Cloud, Private Cloud, and Hybrid Cloud. The public cloud segment dominated the market because the public cloud is the most popular deployment model for cloud services. The public cloud segment is expected to remain dominant in the cloud services brokerage market in the coming years. This is due to the continued growth of public cloud adoption and the cost-effectiveness of public cloud services. A public cloud is a cloud computing service provided to the general public over the Internet. Businesses can access public cloud services from anywhere in the world.


Cloud Services Brokerage Regional Insights


By Region, the study provides market insights into North America, Europe, Asia-Pacific and the Rest of the World. The North American Cloud Services Brokerage market will dominate, owing to the strategic shift of enterprises adopting CSB solutions due to the increasing adoption of hybrid IT and multi-cloud management solutions, which will boost the market growth in this Region.


Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure2: GLOBAL CLOUD SERVICES BROKERAGE MARKET SHARE BY REGION 2022 (%)

GLOBAL CLOUD SERVICES BROKERAGE MARKET SHARE BY REGION 2022

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Europe's Cloud Services Brokerage market accounts for the second-largest market share due to the rising need among enterprises to reduce enterprise costs while maintaining the performance of the enterprise. These platforms and services offer improved agility and performance and manage and deliver multi-cloud services. Further, the German Cloud Services Brokerage market held the largest market share, and the UK Cloud Services Brokerage market was the fastest-growing market in the European Region.


The Asia-Pacific Cloud Services Brokerage Market is expected to grow fastest from 2023 to 2032. This is due to being the fastest-growing global CSB market during the forecast period. The rise in the adoption of CSB services among SMEs and the growing adoption of cloud-based solutions. Moreover, China’sCloud Services Brokerage market held the largest market share, and the IndianCloud Services Brokerage market was the fastest-growing market in the Asia-Pacific region.


Cloud Services Brokerage Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development to expand their product lines, which will help the Cloud Services Brokerage market grow even more. Market participants are also undertaking various strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the Cloud Services Brokerage industry must offer cost-effective items.


Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the global Cloud Services Brokerage industry to benefit clients and increase the market sector. The Cloud Services Brokerage industry has offered some of the most significant advantages in recent years. Major players in the Cloud Services Brokerage market, including Accenture (Ireland), Atos (France), BT (UK), Capgemini (France), Cognizant (US), DXC Technology (US), Fujitsu (Japan), IBM Corporation (US), Infosys (India), ActivePlatform (US), Arrow Electronics (US), BitTitan (US), CloudFX (Singapore), NEC Corporation (Japan) and Wipro (India).Andothers are attempting to increase market demand by investing in research and development operations.


The International Business Machines Corporation nicknamed Big Blue, is an American multinational technology corporation headquartered in Armonk, New York and is present in over 175 countries.Access to IBM Cloud services was made available via IBM Cloud Direct Link, a network service designed to enable security-rich and accelerated data transfer between private infrastructure and public cloud, which is now co-located in Interxion’s Frankfurt and Stockholm facilities.


DXC Technology helps global companies run mission-critical systems and operations while modernizing IT and optimizing data architectures. DXC Digital Directions series, authored by the company's global technology leaders, explores digital opportunities for enterprises to gain actionable, data-driven insights, drive better customer experiences, increase employee performance, and deliver better business outcomes.


Key Companies in the Cloud Services Brokerage market include




  • Accenture (Ireland)




  • Atos (France)




  • BT (UK)




  • Capgemini (France)




  • Cognizant (US)




  • DXC Technology (US)




  • Fujitsu (Japan)




  • IBM Corporation (US)




  • Infosys (India)




  • ActivePlatform (US)




  • Arrow Electronics (US)




  • BitTitan (US)




  • CloudFX (Singapore)




  • NEC Corporation (Japan)




  • Wipro (India)




Cloud Services Brokerage Industry Developments


March 2018: Access to IBM Cloud services was made available via IBM Cloud Direct Link, a network service designed to enable security-rich and accelerated data transfer between private infrastructure and public cloud, which is now co-located in Interxion’s Frankfurt and Stockholm facilities.


Jan 2018: DXC Digital Directions series, authored by the company’s global technology leaders, explores digital opportunities for enterprises to gain actionable, data-driven insights, drive better customer experiences, increase employee performance, and deliver better business outcomes.


Cloud Services Brokerage Market Segmentation


Cloud Services Brokerage Service Outlook




  • Security and Compliance




  • Training and Consulting




  • Support and Maintenance




  • Workload Management




  • Operations Management




  • Reporting and Analytics




  • Catalog Management




Cloud Services Brokerage Platform Outlook




  • Internal Brokerage Enablement




  • External Brokerage Enablement




Cloud Services Brokerage Organization Size Outlook




  • Large Enterprise




  • Small Enterprise




  • Medium Enterprise




Cloud Services Brokerage Deployment Model Outlook




  • Public Cloud




  • Private Cloud




  • Hybrid Cloud




Cloud Services Brokerage Regional Outlook




  • North America



    • US




    • Canada






  • Europe



    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe






  • Asia-Pacific



    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World



    • Middle East




    • Africa




    • Latin America





Report Attribute/Metric Details
Market Size2023 USD 6.68 billion
Market Size 2024 USD 7.71 billion
Market Size 2032 USD 20.88 billion
Compound Annual Growth Rate (CAGR) 13.27% (2024-2032)
Base Year 2023
Market Forecast Period 2024-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Service, Platform, Organization Size, Deployment Modeland Region
Geographies Covered North America, Europe, AsiaPacific, and the Rest of the World
Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled  Accenture (Ireland), Atos (France), BT (UK), Capgemini (France), Cognizant (US), DXC Technology (US), Fujitsu (Japan), IBM Corporation (US), Infosys (India).
Key Market Opportunities Growing adoption of CSB in the small and medium enterprises (SMEs) across verticals offers lucrative opportunities to the key providers of CSB in the global market.
Key Market Dynamics The rise in the adoption of CSB services among SMEs and the growing adoption of cloud-based solutions are the key drivers for the growth of the market in Asia-Pacific.


Frequently Asked Questions (FAQ) :

The global Cloud Services Brokerage market size was valued at USD 6.68 Billion in 2023.

The global market is projected to grow at a CAGR of 13.27% during the forecast period, 2024-2032.

North America had the largest share of the global market

The key players in the market are Accenture (Ireland), Atos (France), BT (UK), Capgemini (France), Cognizant (US), DXC Technology (US), Fujitsu (Japan), IBM Corporation (US), Infosys (India).

The Security and Compliance category dominated the market in 2023.

The Public Cloud had the largest share of the global market.

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