TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION
1.2 SCOPE OF STUDY
1.2.1 RESEARCH OBJECTIVE
1.2.2 ASSUMPTIONS
1.2.3 LIMITATIONS
1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH TYPE
2.2 PRIMARY RESEARCH
2.3 SECONDARY RESEARCH
2.4 FORECAST MODEL
2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
3.1 INTRODUCTION
3.2 MARKET DRIVERS
3.3 MARKET CHALLENGES
3.4 MARKET OPPORTUNITIES
3.5 MARKET RESTRAINTS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
5.1 PORTER’S FIVE FORCES ANALYSIS
5.2 SUPPLY CHAIN ANALYSIS
6 BUSINESS PROCESS MANAGEMENT MARKET, BY SEGMENTS
6.1 INTRODUCTION
6.2 MARKET STATISTICS
6.2.1 BY SOLUTION
6.2.1.1 PROCESS IMPROVEMENT
6.2.1.2 AUTOMATION
6.2.1.3 CONTENT AND DOCUMENT MANAGEMENT
6.2.1.4 INTEGRATION
6.2.1.5 MONITORING AND OPTIMIZATION
6.2.2 BY SERVICE
6.2.2.1 SYSTEM INTEGRATION
6.2.2.2 CONSULTING
6.2.2.3 TRAINING AND EDUCATION
6.2.3 BY BUSINESS DEPARTMENT
6.2.3.1 HUMAN RESOURCE
6.2.3.2 ACCOUNTING AND FINANCE
6.2.3.3 SALES & MARKETING
6.2.3.4 MANUFACTURING
6.2.3.5 SUPPLY CHAIN MANAGEMENT
6.2.3.6 OPERATION AND SUPPORT
6.2.3.7 OTHERS
6.2.4 BY ORGANIZATION SIZE
6.2.4.1 SMALL & MEDIUM ENTERPRISES
6.2.4.2 LARGE ENTERPRISES
6.2.5 BY DEPLOYMENT
6.2.5.1 CLOUD
6.2.5.2 ON-PREMISE
6.2.6 BY VERTICAL
6.2.6.1 BFSI
6.2.6.2 GOVERNEMNT & DEFENSE
6.2.6.3 IT & TELECOMMUNICATION
6.2.6.4 HEALTHCARE
6.2.6.5 RETAIL
6.2.6.6 MANUFACTURING
6.2.6.7 OTHERS
6.2.7 BY GEORGAPHY
6.2.7.1 NORTH AMERICA
6.2.7.2 EUROPE
6.2.7.3 ASIA-PACIFIC
6.2.7.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS
7.2 COMPANY PROFILES
7.2.1 IBM CORPORATION (U.S.)
7.2.2 APPIAN CORPORATION (U.S.)
7.2.3 SOFTWARE AG (GERMANY)
7.2.4 ORACLE CORPORATION (U.S.)
7.2.5 PEGASYSTEMS INC. (U.S.)
7.2.6 REDHAT, INC. (U.S.)
7.2.7 OPEN TEXT CORPORATION (CANADA)
7.2.8 TIBCO SOLUTIONINC. (U.S.)
7.2.9 VERISAE, INC. (U.S.)
7.2.10 DELL EMC (U.S.)
7.2.11 OTHERS
LIST OF TABLES
TABLE 1 BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 2 BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 3 BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 4 BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 5 BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 6 BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 7 BUSINESS PROCESS MANAGEMENT MARKET, BY REGION
TABLE 8 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 9 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 10 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 11 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 12 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 13 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 14 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY SOFTWARE
TABLE 15 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 16 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 17 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 18 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 19 U.S. BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 20 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 21 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 22 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 23 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 24 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 25 CANADA BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 26 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 27 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 28 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 29 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 30 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 31 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 32 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY SOFTWARE
TABLE 33 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 34 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 35 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 35 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 35 GERMANY BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 36 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 37 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 38 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 39 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 40 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 41 FRANCE BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 42 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 43 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 44 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 45 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 46 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 47 U.K. BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 48 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 49 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 50 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 51 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 52 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 53 REST OF EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 54 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 55 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 56 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 57 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 58 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 59 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
TABLE 60 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION
TABLE 61 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE
TABLE 62 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT
TABLE 63 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE
TABLE 64 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT
TABLE 65 ROW BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL
LIST OF FIGURES
FIGURE 1 RESEARCH TYPE
FIGURE 2 BUSINESS PROCESS MANAGEMENT MARKET: BY SOLUTION (%)
FIGURE 3 BUSINESS PROCESS MANAGEMENT MARKET: BY SERVICE (%)
FIGURE 4 BUSINESS PROCESS MANAGEMENT MARKET: BY BUSINESS DEPARTMENT (%)
FIGURE 5 BUSINESS PROCESS MANAGEMENT MARKET: BY ORGANIZATION SIZE (%)
FIGURE 6 BUSINESS PROCESS MANAGEMENT MARKET: BY DEPLOYMENT (%)
FIGURE 7 BUSINESS PROCESS MANAGEMENT MARKET: BY VERTICAL (%)
FIGURE 8 BUSINESS PROCESS MANAGEMENT MARKET: BY REGION (%)
FIGURE 9 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION (%)
FIGURE 10 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE (%)
FIGURE 11 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT (%)
FIGURE 12 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE (%)
FIGURE 13 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT (%)
FIGURE 14 NORTH AMERICA BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL (%)
FIGURE 15 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION (%)
FIGURE 16 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY SERVICE (%)
FIGURE 17 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS DEPARTMENT (%)
FIGURE 18 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE (%)
FIGURE 19 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT (%)
FIGURE 20 EUROPE BUSINESS PROCESS MANAGEMENT MARKET, BY VERTICAL (%)
FIGURE 21 ASIA-PACIFIC BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION (%)
FIGURE 22 ASIA-PACIFIC SMART EDUCATION AND LEARNINGMARKET, BY SERVICE (%)
FIGURE 23 ASIA-PACIFIC SMART EDUCATION AND LEARNINGMARKET, BY BUSINESS DEPARTMENT (%)
FIGURE 24 ASIA-PACIFIC SMART EDUCATION AND LEARNINGMARKET, BY ORGANIZATION SIZE (%)
FIGURE 25 ASIA-PACIFIC SMART EDUCATION AND LEARNINGMARKET, BY DEPLOYMENT (%)
FIGURE 26 ASIA-PACIFIC SMART EDUCATION AND LEARNINGMARKET, BY VERTICAL (%)
FIGURE 27 ROW SMART EDUCATION AND LEARNINGMARKET, BY SOLUTION (%)
FIGURE 28 ROW SMART EDUCATION AND LEARNINGMARKET, BY SERVICE (%)
FIGURE 29 ROW SMART EDUCATION AND LEARNINGMARKET, BY BUSINESS DEPARTMENT (%)
FIGURE 30 ROW SMART EDUCATION AND LEARNINGMARKET, BY ORGANIZATION SIZE (%)
FIGURE 31 ROW SMART EDUCATION AND LEARNINGMARKET, BY DEPLOYMENT (%)
FIGURE 32 ROW SMART EDUCATION AND LEARNINGMARKET, BY VERTICAL (%)