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Artificial Intelligence (AI) in Marketing Market Research Report: By Application (Predictive Analytics, Customer Segmentation, Content Generation, Marketing Automation, Chatbots), By Technology (Natural Language Processing, Machine Learning, Deep Learning, Computer Vision), By Deployment (Cloud, On-Premises, Hybrid), By End Use (Retail, BFSI, Healthcare, Telecommunications, Travel and Hospitality) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2035.


ID: MRFR/ICT/5106-HCR | 100 Pages | Author: Aarti Dhapte| April 2025

Artificial Intelligence (AI) in Marketing Market Overview


As per MRFR analysis, the Artificial Intelligence (AI) in Marketing Market Size was estimated at 11.77 (USD Billion) in 2023.The Artificial Intelligence (AI) in Marketing Market Industry is expected to grow from 13.66(USD Billion) in 2024 to 70 (USD Billion) by 2035. The Artificial Intelligence (AI) in Marketing Market CAGR (growth rate) is expected to be around 16.01% during the forecast period (2025 - 2035).


Key Artificial Intelligence (AI) in Marketing Market Trends Highlighted


Several significant trends now shape the Global Artificial Intelligence (AI) in the Marketing Market. The growing use of tailored marketing techniques is one such trend. From all around the globe, businesses are using artificial intelligence algorithms to examine consumer data and generate customized marketing messages that appeal to specific tastes, hence improving the experience and involvement of customers. Brands aiming to automate customer service and increase reaction times have also started to use AI-powered chatbots and virtual assistants in their operations. Growing amounts of data produced in digital marketing and the requirement for companies to quickly evaluate this data are essential industry factors.


Companies see the possibilities of artificial intelligence to extract insights from large data sets, hence enabling better-informed decisions and optimization plans. Moreover, developments in natural language processing and machine learning are helping marketers to target audiences better and forecast customer behavior more precisely. Artificial intelligence in the marketing field offers several possibilities to be investigated. By means of improved targeting and content development, businesses may use artificial intelligence to maximize their advertising expenditure and increase return on investment. Furthermore, the focus on ethical artificial intelligence and openness in marketing methods is creating opportunities for businesses that value responsible artificial intelligence use, hence meeting the rising customer need for ethical criteria.


Contemporary trends also point to more cooperation between marketing agencies and technology suppliers, thereby promoting innovation and enabling the creation of fresh products and services. Driven by the desire to improve consumer experiences and stay competitive in a dynamic market, the industry is poised to keep changing as companies all around acknowledge the transforming power of artificial intelligence in marketing.


Fig 1: Artificial Intelligence (AI) In Marketing Market Overview


Artificial Intelligence (AI) In Marketing Market Overview1


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Artificial Intelligence (AI) in Marketing Market Drivers


Increasing Adoption of Digital Marketing Strategies


Growth in the Global Artificial Intelligence (AI) in Marketing Market Industry is mainly driven by the change toward digital marketing methods. A Global Web Index poll shows that 54% of people globally choose online purchasing, which has prompted companies to more and more spend on digital marketing and advertising technologies. Major companies like Google and Facebook are developing sophisticated artificial intelligence technologies to enable companies to target specific demographics more effectively, hence maximizing marketing initiatives.


Moreover, the United Nations Conference on Trade and Development claims that in recent years, e-commerce sales worldwide have surpassed 26 trillion USD, highlighting the need for companies to use AI-driven marketing strategies to remain competitive.


Increased Demand for Personalized Customer Experiences


Today's consumers want tailored experiences, which drive the use of artificial intelligence in marketing. Accenture's study shows that 91% of customers are more inclined to buy from companies offering relevant offers and suggestions. By using artificial intelligence algorithms, businesses such as Amazon and Netflix examine customer behavior and preferences to improve user interaction. Data-driven personalization, according to the European Union's GDPR studies, not only boosts consumer happiness but also may raise income by as much as 30% for companies that make good use of these tools.


Advancements in AI Technology


The expansion of Global Artificial Intelligence (AI) in the Marketing Market Industry is being significantly driven by technological developments in artificial intelligence and machine learning. Investments in artificial intelligence technology have skyrocketed, says the International Telecommunication Union, with more than a 30% increase in worldwide AI patents registered in the last few years. Leading the way in adding artificial intelligence to marketing solutions are businesses like IBM and Salesforce, which provide predictive analytics and real-time data analysis.


According to the U.S. Bureau of Economic Analysis, sectors using artificial intelligence show productivity gains of up to 40%, which helps companies use these tools for more efficient and successful marketing plans.


Growing Need for Data Analytics


The need for data analytics is becoming a significant force in the Global Artificial Intelligence (AI) in the Marketing Market Industry as the amount of consumer data keeps rising. The World Economic Forum estimates that more than 2.5 quintillion bytes of data are produced daily. Hence, companies need artificial intelligence-powered technologies to filter and examine this data correctly. Leading corporations such as Microsoft and SAP are creating complex artificial intelligence analytics solutions that help firms draw practical conclusions from large data sets.


Tracking campaign performance is aided by this as much as it is by educated decision-making, finally increasing return on investment and market expansion.


Artificial Intelligence (AI) in Marketing Market Segment Insights


Artificial Intelligence (AI) in Marketing Market Application Insights


The Global Artificial Intelligence (AI) in Marketing Market is projected to witness notable growth in the Application segment, achieving a valuation of 13.66 USD Billion in 2024, reflecting the rapidly growing integration of AI technologies into marketing strategies. By 2035, this market is expected to reach approximately 70.0 USD Billion, representing the increasing reliance on AI tools to enhance customer engagement and streamline marketing processes. Central to this market are several key applications that are reshaping the marketing landscape.Predictive Analytics is notably significant, with a valuation of 3.5 USD Billion in 2024, soaring to 18.0 USD Billion by 2035. This segment empowers businesses to forecast customer behavior and optimize campaign strategies through data insights, thus dominating the market with a significant majority holding. Customer Segmentation follows closely, with a valuation of 2.7 USD Billion in 2024 and expected to grow to 14.0 USD Billion by 2035. This application is vital as it allows marketers to tailor their approaches by analyzing distinct customer groups, ensuring more personalized marketing efforts.Content Generation, equally valued at 2.7 USD Billion in 2024, also rises to 14.0 USD Billion in 2035, highlighting its role in automating and enhancing the creation of marketing materials, thereby improving efficiency and scalability for marketers. Marketing Automation captures a significant portion of the market as well, starting at 3.2 USD Billion in 2024 and growing to 16.0 USD Billion by 2035, as businesses increasingly adopt automated solutions to manage marketing tasks, saving time and resources while maintaining effective customer interactions.Lastly, the Chatbots segment, valued at 1.56 USD Billion in 2024 and projected to reach 8.0 USD Billion by 2035, showcases the rising trend of AI-driven communication, providing businesses with a pivotal tool to enhance customer service, streamline interactions, and improve overall user experience. The diverse applications of AI within the marketing sector reflect the industry's ongoing evolution as organizations strive to leverage advanced technologies to meet consumer demands and drive growth. The key drivers for this market include the increasing amount of data generated, the need for more efficient marketing strategies, and the growing consumer expectations for personalized experiences.However, challenges such as data privacy concerns and the complexities of AI technology implementation may impact market dynamics. Nevertheless, opportunities abound as businesses recognize the potential of AI to reduce costs, enhance marketing effectiveness, and improve customer satisfaction across the global market.


Fig 2: Artificial Intelligence (AI) In Marketing Market Insights


Artificial Intelligence (AI) In Marketing Market Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Artificial Intelligence (AI) in Marketing Market Technology Insights


The Global Artificial Intelligence (AI) in Marketing Market is experiencing substantial growth, with a projected valuation of 13.66 USD Billion in 2024 and reaching approximately 70.0 USD Billion by 2035. This remarkable expansion is driven by a compound annual growth rate of 16.01 during the period from 2025 to 2035. Within the Technology segment, key areas such as Natural Language Processing and Machine Learning are gaining prominence due to their ability to analyze consumer behavior and personalize marketing strategies effectively. Natural Language Processing plays a critical role in understanding customer sentiment and facilitating better communication through chatbots and voice recognition systems.Meanwhile, Machine Learning algorithms optimize data mining and predictive analytics, enhancing targeting and engagement efforts. Deep Learning supports complex image and speech recognition tasks, allowing for innovative advertising methods. Computer Vision is significant for visual analytics, enabling marketers to derive insights from images and videos to predict trends and influence consumer decisions effectively. Overall, these technologies are pivotal in shaping marketing strategies in the Global Artificial Intelligence (AI) in Marketing Market, demonstrating their importance in driving market growth and delivering personalized consumer experiences.


Artificial Intelligence (AI) in Marketing Market Deployment Insights


The Deployment segment of the Global Artificial Intelligence (AI) in Marketing Market is crucial for enhancing operational efficiencies and customer engagement in the evolving digital landscape. By 2024, the overall market is projected to be valued at 13.66 USD Billion, showcasing robust growth potential. The segment comprises various forms, predominantly including Cloud, On-Premises, and Hybrid solutions, each serving distinct business needs. Cloud deployment is gaining momentum due to its scalability and cost-effectiveness, enabling businesses to leverage real-time data analytics and machine learning to refine marketing strategies.On-Premises solutions are favored by organizations requiring control over their data security and compliance, making it significant for industries where sensitive information is handled. Hybrid models present a balanced approach, allowing companies to harness the benefits of both cloud and on-premises systems, making it an increasingly popular choice amidst diverse operational requirements. The Global Artificial Intelligence (AI) in Marketing Market data indicates that this segment is driven by increased adoption of AI technologies across various industries, fostering improved customer experiences and data-driven decision-making.Market statistics reveal that as companies prioritize digital transformation, investment in AI deployment solutions will continue to grow, reflecting greater opportunities for innovation in marketing strategies.


Artificial Intelligence (AI) in Marketing Market End Use Insights


The Global Artificial Intelligence (AI) in Marketing Market is witnessing substantial growth, with a projected valuation of 13.66 USD Billion by 2024 and further increasing significantly by 2035. The End Use segmentation reveals essential insights into various industries utilizing AI for marketing strategies. In Retail, AI is transforming consumer engagement through personalized experiences and automated customer service. The BFSI sector is leveraging AI for improved customer insights and fraud detection, establishing stronger trust with their clientele.Healthcare utilizes AI for patient data analysis and targeted marketing campaigns, enhancing service delivery in a sensitive field. Telecommunications shows a strong inclination towards AI algorithms for better customer interaction and service optimization. The Travel and Hospitality sector uses AI for personalized recommendations, improving customer satisfaction and retention. Each of these sectors plays a crucial role in the overall market growth, fostering innovations and improvements in marketing strategies. With a compound annual growth rate of 16.01 from 2025 to 2035, the Global Artificial Intelligence (AI) in Marketing Market illustrates a robust trend towards increased adoption of AI solutions across diverse industries, as evidenced by significant statistics in market revenue and segmentation data.


Artificial Intelligence (AI) in Marketing Market Regional Insights


The Global Artificial Intelligence (AI) in Marketing Market is projected to see significant growth across various regional segments. In 2024, the market is valued at 13.66 USD Billion, with North America holding a majority share at 5.0 USD Billion, indicative of its advanced technological infrastructure and high adoption rate of AI solutions. Following North America, Europe is another significant region, valued at 3.5 USD Billion, benefiting from robust marketing frameworks and investment in digital technologies. The Asia-Pacific (APAC) region, valued at 3.0 USD Billion, is witnessing rapid growth due to rising internet penetration and increasing smartphone usage, making it a key player in the digital marketing landscape.South America, while smaller with a valuation of 1.0 USD Billion, is expected to grow steadily as businesses increasingly adopt AI to enhance customer engagement. Meanwhile, the Middle East and Africa (MEA) segment, valued at 1.16 USD Billion, demonstrates potential for growth as digital transformation initiatives gain traction across various industries. As the Global Artificial Intelligence (AI) in Marketing Market continues to evolve, these regions play essential roles, driven by distinct growth drivers and market demands, potentially yielding various opportunities for investment and innovation.


Fig 3: Artificial Intelligence (AI) In Marketing Market Regional Insights


Artificial Intelligence (AI) In Marketing Market Regional Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Artificial Intelligence (AI) in Marketing Market Key Players and Competitive Insights


The Global Artificial Intelligence (AI) in Marketing Market is witnessing an unprecedented surge, driven by an increasing demand for smarter marketing solutions that can analyze consumer behavior, optimize campaigns, and deliver personalized experiences. In this highly competitive landscape, numerous players are leveraging AI technologies to gain a foothold in the market. The proliferation of machine learning, natural language processing, and data analytics is fundamentally reshaping how businesses approach marketing strategies, helping them to not only enhance customer engagement but also drive innovation in product offerings. Companies are focusing on integrating AI solutions that offer insights into market trends, consumer preferences, and competitive positioning, making the market dynamic and continuously evolving. The competition is not just about technological capability but also about strategic partnerships, data management, and enhancing the overall customer journey with AI-enabled tools.Amazon has established a significant presence in the Global Artificial Intelligence (AI) in Marketing Market, utilizing its extensive data ecosystem to fuel its AI-driven marketing initiatives. With its robust cloud computing infrastructure and sophisticated data analytics capabilities, Amazon excels at understanding and predicting consumer behavior, which allows for highly targeted marketing strategies. Its strengths lie in leveraging machine learning algorithms to optimize advertising spend and personalize recommendations across its platforms. The company's prowess in gathering vast amounts of user data through its e-commerce platform provides it with insights that can enhance marketing efforts, driving engagement, and conversion rates. As a key player in the AI marketing space, Amazon continues to innovate, ensuring that its AI solutions remain relevant and effective in meeting the ever-changing demands of customers globally.IBM has a formidable presence in the Global Artificial Intelligence (AI) in Marketing Market, primarily through its advanced AI solutions tailored for various industries. The company offers an array of key products and services, including Watson Marketing, which harnesses AI to improve customer experience and marketing effectiveness. IBM's strengths lie in its long-standing expertise in data analytics and enterprise-level solutions, making it a go-to provider for large organizations looking to implement AI in their marketing strategies. With strategic mergers and acquisitions that bolster its AI capabilities, IBM continuously enhances its offerings, ensuring compatibility with the latest technological advancements. Moreover, IBM's global reach allows it to serve a diverse clientele, helping businesses harness the power of AI to drive personalized marketing campaigns and optimize customer engagement across different markets. As a leader in AI innovation, IBM is well-positioned to influence the dynamics of the marketing landscape globally.


Key Companies in the Artificial Intelligence (AI) in Marketing Market Include




  • Amazon




  • IBM




  • Palantir Technologies




  • SAP




  • Salesforce




  • Adobe




  • HubSpot




  • Twilio




  • Google




  • Microsoft




  • Facebook




  • Nvidia




  • Shopify




  • Oracle




Artificial Intelligence (AI) in Marketing Market Industry Developments


The Global Artificial Intelligence (AI) in Marketing Market has seen significant activity recently. In September 2023, Salesforce announced the launch of a new AI-powered marketing platform aimed at enhancing customer engagement by leveraging data analytics and predictive modeling. Meanwhile, in August 2023, Adobe expanded its suite of marketing tools with generative AI capabilities to better automate content creation processes for businesses. Notably, in July 2023, Oracle and SAP formed a partnership to integrate their AI-driven marketing solutions, allowing businesses to utilize advanced analytics for more personalized customer interactions. In terms of market valuation, companies such as Amazon and Microsoft have reported growth, with Amazon's AI-driven advertising revenue increasing by 25% year-on-year, highlighting the expanding role of AI in driving sales and marketing strategies. In the past few years, significant developments have also occurred with Facebook adopting AI technologies for improving ad targeting and customer insights, cementing the role of AI in modern marketing. The investment in AI technologies continues to shape the marketing landscape, making it crucial for companies to adapt to these advancements.


Artificial Intelligence (AI) in Marketing Market Segmentation Insights


Artificial Intelligence (AI) in Marketing Market Application Outlook




  • Predictive Analytics




  • Customer Segmentation




  • Content Generation




  • Marketing Automation




  • Chatbots




Artificial Intelligence (AI) in Marketing Market Technology Outlook




  • Natural Language Processing




  • Machine Learning




  • Deep Learning




  • Computer Vision




Artificial Intelligence (AI) in Marketing Market Deployment Outlook




  • Cloud




  • On-Premises




  • Hybrid




Artificial Intelligence (AI) in Marketing Market End Use Outlook




  • Retail




  • BFSI




  • Healthcare




  • Telecommunications




  • Travel and Hospitality




Artificial Intelligence (AI) in Marketing Market Regional Outlook




  • North America




  • Europe




  • South America




  • Asia Pacific




  • Middle East and Africa



Report Attribute/Metric Details
Market Size 2023 11.77(USD Billion)
Market Size 2024 13.66(USD Billion)
Market Size 2035 70.0(USD Billion)
Compound Annual Growth Rate (CAGR) 16.01% (2025 - 2035)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Billion
Key Companies Profiled Amazon, IBM, Palantir Technologies, SAP, Salesforce, Adobe, HubSpot, Twilio, Google, Microsoft, Facebook, Nvidia, Shopify, Oracle
Segments Covered Application, Technology, Deployment, End Use, Regional
Key Market Opportunities Personalized customer experiences, Enhanced data analytics capabilities, Automation of marketing processes, Improved customer segmentation, AI-driven content creation
Key Market Dynamics Technological advancements, Increased data analysis, Personalization in marketing, Cost efficiency, Enhanced customer engagement
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Global Artificial Intelligence in Marketing Market is expected to be valued at approximately 13.66 billion USD in 2024.

By 2035, the market is projected to reach around 70.0 billion USD.

The anticipated CAGR for the market during this period is 16.01%.

North America is forecasted to have the largest market share, valued at 5.0 billion USD in 2024.

In 2024, Europe is expected to be valued at approximately 3.5 billion USD.

Key applications include Predictive Analytics, Customer Segmentation, Content Generation, Marketing Automation, and Chatbots.

The Customer Segmentation segment is expected to grow to about 14.0 billion USD by 2035.

Major players include Amazon, IBM, Palantir Technologies, SAP, Salesforce, Adobe, and more.

The Chatbots segment is projected to reach around 8.0 billion USD by 2035.

APAC is anticipated to experience significant growth, with its market valued at 3.0 billion USD in 2024.

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