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AIOps Platform Market Share

ID: MRFR//10225-HCR | 128 Pages | Author: Aarti Dhapte| December 2024

In the rapidly evolving landscape of the AIOps (Artificial Intelligence for IT Operations) Platform market, companies employ various strategies to position themselves effectively and gain market share. One key strategy is differentiation, where companies strive to distinguish their AIOps platforms through advanced features, cutting-edge technologies, or specialized functionalities tailored to the specific needs of IT operations teams. By offering unique and innovative solutions, companies can attract customers seeking to streamline their operations, improve efficiency, and leverage AI-driven insights, thereby gaining a competitive advantage and increasing market share.


Cost leadership is another significant strategy within the AIOps Platform market. Companies pursuing this approach focus on delivering cost-effective solutions without compromising on quality or performance. Through optimization of resources, efficient utilization of infrastructure, and negotiation of favorable terms with vendors, companies can offer competitive pricing to appeal to cost-conscious customers. By providing affordable AIOps solutions, companies can expand their customer base and gain market share in the increasingly competitive market landscape.


Targeting specific niches or customer segments is a strategic move for many companies in the AIOps Platform market. By tailoring their platforms to meet the unique requirements of particular industries or use cases, such as finance, healthcare, or e-commerce, companies can address specific pain points and deliver tailored solutions to their target audience. This targeted approach allows companies to establish themselves as experts in their chosen domains, build strong relationships with customers, and gain a competitive edge within specific market segments.


Strategic partnerships and alliances play a crucial role in market share positioning within the AIOps Platform market. Collaborations with other technology vendors, service providers, or industry partners enable companies to leverage complementary strengths and resources. These partnerships can facilitate access to new markets, expand customer reach, and integrate platforms with complementary technologies, driving growth and increasing market share.


Mergers and acquisitions (M&A) are prevalent strategies for companies in the AIOps Platform market aiming to consolidate their position and expand market share rapidly. Through strategic acquisitions, companies can gain access to new technologies, talent, or customer bases, thereby enhancing their competitive position and capabilities. M&A activities provide opportunities for companies to scale their operations, enter new markets, or eliminate competitors, contributing to solidifying their position in the AIOps Platform market.


Effective marketing and branding strategies are essential for companies looking to establish a strong market position in the AIOps Platform market. Building a compelling brand identity and effectively communicating the value proposition of their platforms are critical components of these strategies. Marketing efforts may include targeted advertising campaigns, participation in industry events, and thought leadership initiatives to position the company as a trusted provider of AIOps solutions.


Continuous innovation is vital for companies seeking to maintain or improve their market share in the rapidly evolving AIOps Platform market. Investment in research and development allows companies to stay ahead of emerging trends, technologies, and customer demands. Continuous innovation enables companies to enhance their platforms, introduce new features, and adapt to evolving market requirements, ultimately driving market share growth.


Customer service and support are also crucial for market share positioning within the AIOps Platform market. Providing exceptional customer service, offering timely support, and delivering ongoing training and updates are essential for building customer loyalty and satisfaction. Satisfied customers are more likely to recommend a company's platform to others, contributing to positive word-of-mouth marketing and aiding in the expansion of market share.

Covered Aspects:

Report Attribute/Metric Details
Base Year For Estimation 2022
Historical Data 2018- 2022
Forecast Period 2023-2032
Growth Rate 18.20% (2023-2032)

AIOps Platform Market Overview


AIOps Platform Market Size was valued at USD 7.5 Billion in 2022. The AIOps Platform market is projected to grow from USD 8.9 Billion in 2023 to USD 33.8 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 18.20% during the forecast period (2023 - 2032). The growth of image recognition systems and the increasing adoption of cloud platforms by various associations of various industries, are the key market drivers enhancing the market growth.


AIOps Platform Market Overview


Services: Secondary Research, Primary Research, MRFR Database and Analyst Review


AIOps Platform Market Trends


The increasing reception of cloud platforms from different associations of different verticals is driving the market growth


The need for AlOps platforms accelerated due to the growing adoption of cloud platforms by many associations of various industries, such as banking, e-commerce, healthcare, and others, which in turn boosted growth. The AIOps platform combines a variety of artificial intelligence techniques, including automation, machine learning, research, and others. Machine learning technology is now widely employed in a variety of systems that are used in daily life, including recommender systems, image recognition systems, and voice recognition systems. The demand for machine learning has increased as a result of this growing application. Additionally, the development of image recognition systems has improved system accuracy, which will raise need for machine learning in the coming years.


To deliver meaningful insights, cutting-edge machine learning algorithms collect the relevant data that is being processed in the background. For instance, BMC, a market leader in software solutions, introduced numerous new Control-M innovations including BMC Helix in October 2021. These developments allowed businesses to obtain more value-added insights, improve customer service, and boost both resilience and agility. The enterprise is extending data science through this.


Modern technical developments have made it possible for AI to be used in IT operations. To provide better AIOps platforms and services, several businesses are integrating knowledge, Natural Language Processing (NLP), and domain-enriched Machine Learning (ML) techniques. For self-driving automobiles, for instance, a number of factors were simultaneously recognised, examined, and acknowledged in February 2021. Self-driving cars can use deep learning algorithms to help contextualise data collected by its sensors, including movement speed, distance from other objects, and an estimate of where they will be in 5–10 seconds.


The AIOps platform uses intelligent, self-learning algorithms enabled by ML to automate common IT operations. It also recognises and anticipates any prospective events through the use of behavioural and historical data analysis. With the aid of big data analytics, it also offers a cognitive analysis of the data and pulls out pertinent information for further processing. Integrating IT operations with AI enables real-time data correlation, multi-dimensional data normalisation, and severity-based issue prioritising, and developed response strategies to lessen future calamities. Thus, driving the AIOps Platform market revenue.


AIOps Platform Market Segment Insights


AIOps Platform Component Insights


The AIOps Platform Market segmentation, based on component, includes platforms and services. Platforms segment dominated the global market in 2022. AIOps suppliers provide corporate organisations with dependable, adaptable, and cutting-edge platform experiences to give them a competitive edge in the marketplace.


AIOps Platform Services Insights


The AIOps Platform Market segmentation, based on services, includes implementation service, license and maintenance service, training and education service, consulting service, and managed service. Implementation service segment dominated the global market in 2022. Its corporate advantages, including improved decision-making, quicker digital transformation, effective data processing, and integrated agility, should be credited for this significant market share.


AIOps Platform Application Insights


The AIOps Platform Market segmentation, based on application, includes real-time analytics, infrastructure management, network and security management, application performance management, and others. Real-time analytics segment dominated the AIOps Platform Market in 2022. Production quality (vendor quality, data accuracy, and cost overruns), lead times (cycle time, and customer service time), delivery dependability (schedule adherence, and vendor delivery performance), and costs (waste rates, inventory turns, system complexity, and overhead efficiency) are all areas where the manufacturing sector is utilising real-time analytics.


AIOps Platform Deployment Mode Insights


The AIOps Platform Market segmentation, based on deployment mode, includes on-premise and cloud. On-premise segment dominated the global market in 2022. The increased security and privacy offered by on-premise solutions in IT operations is responsible for this high proportion.


AIOps Platform Organization Size Insights


The AIOps Platform Market segmentation, based on organization size, includes SMEs and large enterprises. Large enterprises segment dominated the global market in 2022. Large businesses are implementing AIOps solutions for several sectors, including media & entertainment.


AIOps Platform Vertical Insights


The AIOps Platform Market segmentation, based on vertical, includes BFSI, healthcare and life sciences, retail and consumer goods, telecom and IT, manufacturing, media and entertainment, and others. BFSI segment dominated the global market in 2022. The use of AIOps technology for protecting banking and financial data has increased significantly in this industry. In banking and financial IT operations, AI has a wide range of applications, including real-time analytics, resolving challenging IT problems, automating banking, and boosting scalability, among other use-cases.


Figure 1: AIOps Platform Market, by Vertical, 2022 & 2032 (USD Billion)


AIOps Platform Market, by Vertical, 2022 & 2032


Services: Secondary Research, Primary Research, MRFR Database and Analyst Review


AIOps Platform Regional Insights


By region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. The North America AIOps Platform Market dominated this market in 2022 (45.80%). Consumer applications for AI-based investing advice are gaining steam in the US to help investors make better investment choices. This is explained by the region's abundance of AIOps platform suppliers. AIOps platforms are being created by numerous companies, including tech heavyweights and start-ups. Further, the U.S. AIOps Platform market held the largest market share, and the Canada AIOps Platform market was the fastest growing market in the North America region.


Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: AIOPS PLATFORM MARKET SHARE BY REGION 2022 (USD Billion)


AIOPS PLATFORM MARKET SHARE BY REGION 2022


Services: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe AIOps Platform market accounted for the healthy market share in 2022. Significant factors influencing the adoption of AIOps platforms in the region include the substantial R&D expenditures and ongoing digital transformation in developed nations. Further, the German AIOps Platform market held the largest market share, and the U.K AIOps Platform market was the fastest growing market in the European region


The Asia Pacific AIOps Platform market is expected to register significant growth from 2023 to 2032. This can be attributable to the region's diverse industries quickly adopting automation. Data analytics and other AI-based products and services have also been made possible by the rapid and massive data creation. For instance, in order to promote innovation in the AIOps development process, Micro Focus introduced a brand-new software as a service platform in December 2021. This platform combines SaaS with full-stack AIOps. Moreover, China’s AIOps Platform market held the largest market share, and the Indian AIOps Platform market was the fastest growing market in the Asia-Pacific region.


AIOps Platform Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development in order to expand their product lines, which will help the AIOps Platform market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, AIOps Platform industry must offer cost-effective items.


Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the global AIOps Platform industry to benefit clients and increase the market sector. In recent years, the AIOps Platform industry has offered some of the most significant advantages to medicine. Major players in the AIOps Platform market, including AppDynamics, BMC Software, Inc., Broadcom, HCL Technologies Limited, International Business Machines Corporation, Micro Focus, Moogsoft, Prophet Stor Data Services, Inc., Resolve Systems, and Splunk Inc., are attempting to increase market demand by investing in research and development operations.


Monq Lab is a creator of an AIOps platform that offers straightforward and effective solutions to technology professionals all over the world in order to detect and prevent IT problems in complicated, dynamically changing IT settings. Using a combination of Big Data, ML models, and AI, the company's platform enables businesses to reduce the risks, financial losses, and reputational damage brought on by IT failures and manual IT management. It also identifies areas for improvement and automatically manages infrastructure. To help businesses and SMEs with preventative IT system maintenance, Latvian AIops company Monq Lab published a free version of their incident control and automation platform in February 2022. The solution, officially known as Monq Free Community Edition, is based on a topological database and combines machine learning and robust correlation to detect and address impending IT crises.


The incident management platform created by Moogsoft is intended to assist humans and machines in cooperating to bring order out of chaos. Enterprise ITOps and DevOps teams can learn more quickly, recover more quickly from outages and downtime, and spend less time fixing issues thanks to the company's platform, which automatically identifies performance issues and provides the immediate insight needed to manage problems pro-actively before they spin out of control. One of the market leaders in AIOps solutions that help IT teams work more productively and efficiently, Moogsoft gave DevOps teams and SREs real-time visibility into IT issues in October 2021. This enabled them to identify, analyse, and fix incidents before they had a negative impact on the customer experience.


Key Companies in the AIOps Platform market include



  • AppDynamics

  • BMC Software, Inc.

  • Broadcom

  • HCL Technologies Limited

  • International Business Machines Corporation

  • Micro Focus

  • Moogsoft

  • Prophet Stor Data Services, Inc.

  • Resolve Systems

  • Splunk Inc.


AIOps Platform Industry Developments


January 2023: A device management firm called Servify purchased the AI-enabled engagement platform Jubi.ai. After the deal, Servify will include Jubi.ai.


AIOps Platform Market Segmentation


AIOps Platform Component Outlook



  • Platforms

  • Services


AIOps Platform Services Outlook



  • Implementation Service

  • License and Maintenance Service

  • Training and Education Service

  • Consulting Service

  • Managed Service


AIOps Platform Application Outlook



  • Real-Time Analytics

  • Infrastructure Management

  • Network and Security Managment

  • Application Performance Management

  • Others (Cloud monitoring, Anomaly dectection, Log and Event management, and Root cause and App experience analytics)


AIOps Platform Deployment Mode Outlook



  • On-premise

  • Cloud


AIOps Platform Organization Size Outlook



  • SMEs

  • Large Enterprises


AIOps Platform Vertical Outlook



  • BFSI

  • Healthcare and Life Sciences

  • Retail and Consumer Goods

  • Telecom and IT

  • Manufacturing

  • Media and Entertainment

  • Others (Education, Automotive, Transport and Logistics, Energy and Utilities)


AIOps Platform Regional Outlook




  • North America


    • US

    • Canada




  • Europe


    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Rest of Europe




  • Asia-Pacific


    • China

    • Japan

    • India

    • Australia

    • South Korea

    • Australia

    • Rest of Asia-Pacific




  • Rest of the World



    • Middle East




    • Africa




    • Latin America





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