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    AI Email Assistant Market

    ID: MRFR/ICT/10685-HCR
    128 Pages
    Aarti Dhapte
    September 2025

    AI Email Assistant Market Research Report Information By Type (Personal email assistants and Business email assistants) By Tool (NLP tools, Deep learning tools, and ML tools), BY Application (Personalization, Automation and Tracking), By Vertical (Marketing, Sales, Customer Service, Education, Media and entertainment, and Others) By Region (North America, Europe, Asia-Pacific, Middle East and Africa and South America) - Forecast Till 2032

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    AI Email Assistant Market Research Report—Global Forecast till 2032 Infographic
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    AI Email Assistant Market Summary

    As per Market Research Future Analysis, the AI Email Assistant Market was valued at USD 0.71 billion in 2022 and is projected to grow from USD 0.78 billion in 2023 to USD 1.89 billion by 2032, with a CAGR of 10.4% during the forecast period. The market is driven by the increasing demand for personalized and automated email management solutions, leveraging AI technologies such as machine learning and natural language processing. Business email assistants dominate the market, enhancing productivity in corporate environments. The integration of AI email assistants with productivity tools like Microsoft Office 365 and Google Workspace is a significant trend, improving workflow efficiency.

    Key Market Trends & Highlights

    Key trends driving the AI Email Assistant market include integration with productivity tools and a focus on personalization.

    • AI Email Assistant Market Size in 2022: USD 0.71 billion
    • Projected Market Size by 2032: USD 1.89 billion
    • CAGR from 2023 to 2032: 10.4%
    • Personalization segment holds 40% of the total market share

    Market Size & Forecast

    2022 Market Size USD 0.71 billion
    2023 Market Size USD 0.78 billion
    2032 Market Size USD 1.89 billion
    CAGR 10.4%

    Major Players

    Key Companies include Mailbutler, Missive, SmartWriter, Nanonets, Flowrite, Lavender, Boomerang.

    AI Email Assistant Market Trends

    Increasing demand for integration with other productivity tools

    The AI Email Assistant market is expanding rapidly, thanks partly to improved integration with other productivity products. This integration expands the utility and value of AI Email Assistants by effortlessly integrating them with a variety of tools and applications typically used for productivity and communication. Artificial intelligence email assistants are gradually being integrated into popular productivity suites such as Microsoft Office 365, Google Workspace (previously G Suite) and project management apps such as Trello and Asana. Users may manage their emails and associated tasks through a unified interface, improving workflow and decreasing the need to transfer between separate applications.

    Artificial intelligence email assistants are gradually being integrated into popular productivity suites such as Microsoft Office 365, Google Workspace (previously G Suite) and project management apps such as Trello and Asana. Users may manage their emails and associated tasks through a unified interface, improving workflow and decreasing the need to transfer between separate applications.

    The integration of artificial intelligence into email management systems is poised to enhance productivity and streamline communication processes across various sectors, reflecting a growing trend towards automation in business operations.

    U.S. Department of Commerce

    AI Email Assistant Market Drivers

    Rising Demand for Automation

    The Global AI Email Assistant Market Industry experiences a notable surge in demand for automation solutions. Businesses increasingly seek to streamline communication processes, thereby enhancing productivity and efficiency. The integration of AI-driven email assistants allows organizations to automate routine tasks such as scheduling, follow-ups, and sorting emails. This trend is expected to contribute to the market's growth, with projections indicating a market value of 0.86 USD Billion in 2024. As companies recognize the potential of AI to reduce operational costs and improve response times, the adoption of these technologies is likely to accelerate.

    Market Segment Insights

    AI Email Assistant Type Insights

    The global AI Email Assistant market, in this report, has been segmented based on type into personal email assistants and business email assistants.

    The segment business email assistants holds the largest share of the total market. The increasing usage of business email assistants, which are advanced AI-powered solutions designed to expedite and enhance email communication and productivity inside corporate contexts, is majorly influencing the growth of the AI Email Assistants market. AI algorithms are used by corporate email assistants to analyze and prioritize emails based on business importance, ensuring that crucial communications from colleagues, clients, or partners receive prompt attention.

    They offer pre-configured responses and email templates designed specifically for business communication, allowing professionals to react to inquiries and requests more quickly while keeping a professional tone. Many corporate email assistants interface with calendar and scheduling applications, making it easier to arrange meetings, coordinate schedules, and send meeting invitations directly from email threads.

    AI Email Assistant Market- Tool Insights

    The AI Email Assistant market, in this report, has been segmented on the basis of tool into NLP tools, deep learning tools, and ML tools.

    The NLP tool segment holds the largest share of the total share. AI Email Assistants can better grasp the intent and context of user emails thanks to NLP algorithms. They are capable of deciphering sophisticated language, colloquial idioms, and user preferences, allowing for more precise replies and actions. NLP-driven algorithms can categorize and prioritize emails based on content, allowing AI Email Assistants to sort communications into folders or labels effectively. This contributes to the presentation of a well-organized inbox to users, saving them time and effort in email management.NLP enables AI Email Assistants to generate contextually relevant email responses.

    These responses are not only template-based but also consider the individual content and queries in the email, resulting in more natural and personalized contact. NLP aids in the summarization of lengthy emails or discussions.

    FIGURE 2: AI EMAIL ASSISTANT MARKET, BY APPLICATION, 2022 VS 2032 (USD BILLION)

    The AI Email Assistant market in this report has been segmented on the basis of application into personalization, automation and tracking.

    The personalization segment holds 40% of the total share. Personalization is a significant growth factor in the AI Email Assistant market. Personalization refers to personalizing email management and helping experience individual users' choices, behaviors, and needs. This degree of personalization boosts user pleasure and productivity. Personalization algorithms are used by AI Email Assistants to prioritize emails based on the user's previous interactions, preferences, and priorities. This guarantees that the most critical messages are shown prominently, saving users time and increasing email management efficiency. Based on the user's preferences, AI Email Assistants can sort and organize emails into folders or labels.

    For example, they may organize emails from specific contacts or projects into specific folders, making email management easier.

    FIGURE 2: AI EMAIL ASSISTANT MARKET, BY APPLICATION, 2022 VS 2032 (USD BILLION)

    AI Email Assistant Market- Vertical Insights

    The AI Email Assistant market in this report has been segmented on the basis of vertical into marketing, sales, customer service, education, media and entertainment, and others.

    The customer service segment holds the largest share of the total market share. The customer service segment is crucial in driving the growth of the AI Email Assistant market. AI Email Assistants can analyze client inquiries quickly and accurately, categorize them, and prioritize important requests. This guarantees that customer service teams can address urgent issues as soon as possible, resulting in higher customer satisfaction. AI Email Assistants can generate automated responses or propose relevant email templates for regular and commonly asked topics. This minimizes response time while also ensuring uniformity in client interactions.

    AI Email Assistants work around the clock to assist and respond to consumers outside of typical business hours. This improves accessibility and reactivity while serving a global consumer base.

    Get more detailed insights about AI Email Assistant Market Research Report—Global Forecast till 2032

    Regional Insights

    Based on region, the global AI Email Assistant is segmented into North America, Europe, Asia-Pacific, Middle East & Africa, and South America. Further, the major countries studied in the market report are the U.S., Canada, Germany, UK, Italy, Spain, China, Japan, India, Australia, UAE, and Brazil.

    North America is a worldwide technological hub, with some of the world's largest technology corporations, innovative startups, and world-class research institutes based there. This ecosystem promotes the creation and use of cutting-edge AI technology, such as AI Email Assistants. The region's dedication to R&D, combined with significant investments in AI by both the public and private sectors, has expedited the emergence of AI-powered email management systems.

    Second, firms and professionals in North America are early users of productivity-enhancing solutions. The business landscape, which is defined by high levels of competition and a focus on efficiency, has prompted organizations to seek novel email management solutions. AI Email Assistants' capacity to streamline workflows, raise productivity, and improve communication is well aligned with the region's corporate priorities.

    APAC is home to some of the world's most populous and fastest-growing economies, including China and India. As the region's economies grow, firms and professionals are embracing digital tools and solutions to improve productivity and communication. The use of AI Email Assistants is consistent with this digital transformation trend, providing effective email handling in an increasingly interconnected environment. The APAC region's email communication ecosystem is diversified and dynamic. With a large and technologically sophisticated population, email is an essential medium of communication for both personal and professional needs.

    As email quantities increase, so does the demand for tools to assist users in successfully managing their inboxes. AI Email Assistants are regarded as important tools for reducing email overload and increasing email efficiency.

    FIGURE 3: AI EMAIL ASSISTANT MARKET SIZE BY REGION 2022 VS 2032 (USD BILLION)

    AI EMAIL ASSISTANT MARKET SIZE BY REGION 2022 VS 2032

    Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

    Key Players and Competitive Insights

    The AI Email Assistant market is a highly competitive industry, as numerous companies offer AI Assistant to the various industry. The market is characterized by the presence of established and large AI Email Assistant companies, as well as many smaller and emerging players such as Missive, Compose.ai, Nanonets, Lavender, SaneBox, etc. Mailbutler's AI email assistant, provide a few keywords, and the Smart Assistant will create an email. Mailbutler Intelligent Assistant connects as a plug-in into Apple Mail, bringing strong AI functions straight into the email application's user interface.

    SmartWriter supports users with grammar and spelling corrections, as well as grammar, tone, style, readability, and punctuation adjustments. Its capacity to detect language issues in emails and propose repairs makes it a useful tool for guaranteeing professional and polished communication.

    Key Companies in the AI Email Assistant Market market include

    Industry Developments

    • Q2 2024: Superhuman launches AI-powered email assistant to automate inbox management Superhuman announced the launch of its new AI-powered email assistant, designed to help users automate inbox management tasks such as sorting, prioritizing, and drafting responses. The product leverages advanced natural language processing to improve productivity for professionals.
    • Q2 2024: Google introduces Gemini AI features to Gmail for smarter email composition and summarization Google unveiled new Gemini AI features for Gmail, enabling users to compose, summarize, and respond to emails more efficiently using generative AI. The rollout is part of Google's broader push to integrate AI assistants across its productivity suite.
    • Q2 2024: Microsoft expands Copilot for Outlook with advanced email assistant capabilities Microsoft announced an expansion of Copilot for Outlook, adding advanced AI email assistant features such as automated scheduling, smart replies, and contextual summarization. The update aims to streamline email workflows for enterprise users.
    • Q3 2024: Sanebox secures $10 million Series B funding to scale AI email assistant platform Sanebox raised $10 million in Series B funding to accelerate development and market expansion of its AI-powered email assistant platform, which helps users declutter inboxes and automate routine email tasks.
    • Q3 2024: Slack partners with OpenAI to launch integrated AI email assistant for enterprise messaging Slack announced a partnership with OpenAI to launch an integrated AI email assistant, enabling users to manage emails and messages within the Slack platform using generative AI for drafting, summarizing, and prioritizing communications.
    • Q3 2024: Front launches AI email assistant to automate customer support inboxes Front introduced a new AI email assistant feature aimed at automating customer support inboxes, allowing teams to triage, respond, and resolve email queries faster using machine learning and natural language understanding.
    • Q4 2024: Hiver unveils AI email assistant for Google Workspace users Hiver launched an AI email assistant for Google Workspace, offering automated email categorization, smart replies, and workflow suggestions to help teams manage shared inboxes more efficiently.
    • Q4 2024: Zoho Mail integrates AI assistant for automated email sorting and response Zoho Mail announced the integration of an AI assistant to automate email sorting, suggest responses, and flag important messages, enhancing productivity for business users.
    • Q1 2025: Mailbutler secures $5 million Series A funding to expand AI email assistant capabilities Mailbutler raised $5 million in Series A funding to further develop its AI email assistant, focusing on features such as smart scheduling, automated follow-ups, and personalized email recommendations.
    • Q1 2025: Missive launches AI-powered email assistant for collaborative inbox management Missive released a new AI-powered email assistant designed to help teams collaborate on inbox management, automate repetitive tasks, and improve response times using machine learning.
    • Q2 2025: Gmail adds regulatory-compliant AI email assistant for enterprise customers Google announced the launch of a regulatory-compliant AI email assistant for Gmail enterprise customers, featuring enhanced privacy controls and automated compliance checks for sensitive communications.
    • Q2 2025: Outlook partners with Anthropic to integrate Claude AI assistant for smarter email management Microsoft Outlook partnered with Anthropic to integrate the Claude AI assistant, providing users with advanced email management tools such as contextual summarization, smart replies, and automated prioritization.

    Future Outlook

    AI Email Assistant Market Future Outlook

    The AI Email Assistant Market is projected to grow at a 10.36% CAGR from 2024 to 2035, driven by advancements in natural language processing and increased demand for automation.

    New opportunities lie in:

    • Develop AI solutions tailored for small businesses to enhance productivity.
    • Integrate AI email assistants with CRM systems for seamless customer interactions.
    • Leverage machine learning to personalize user experiences and improve engagement.

    By 2035, the AI Email Assistant Market is poised to be a pivotal component of digital communication strategies.

    Market Segmentation

    AI Email Assistant Market- Tool Outlook

    • NLP tools
    • Deep learning tools
    • ML tools

    AI Email Assistant Market- Type Outlook

    • Personal email assistants
    • Business email assistants

    AI Email Assistant Market- Regional Outlook

    North America
    • US
    • Canada
    • Mexico

    AI Email Assistant Market- Vertical Outlook

    • Marketing
    • Sales
    • Customer Service
    • Education
    • Media and entertainment
    • Others

    AI Email Assistant Market- Application Outlook

    • Personalization
    • Automation
    • Tracking

    Q2 2024: Microsoft expands Copilot for Outlook with advanced email assistant capabilities

    • Q3 2024: Sanebox secures $10 million Series B funding to scale AI email assistant platform Sanebox raised $10 million in Series B funding to accelerate development and market expansion of its AI-powered email assistant platform, which helps users declutter inboxes and automate routine email tasks.
    • Q3 2024: Slack partners with OpenAI to launch integrated AI email assistant for enterprise messaging Slack announced a partnership with OpenAI to launch an integrated AI email assistant, enabling users to manage emails and messages within the Slack platform using generative AI for drafting, summarizing, and prioritizing communications.
    • Q3 2024: Front launches AI email assistant to automate customer support inboxes Front introduced a new AI email assistant feature aimed at automating customer support inboxes, allowing teams to triage, respond, and resolve email queries faster using machine learning and natural language understanding.
    • Q4 2024: Hiver unveils AI email assistant for Google Workspace users Hiver launched an AI email assistant for Google Workspace, offering automated email categorization, smart replies, and workflow suggestions to help teams manage shared inboxes more efficiently.
    • Q4 2024: Zoho Mail integrates AI assistant for automated email sorting and response Zoho Mail announced the integration of an AI assistant to automate email sorting, suggest responses, and flag important messages, enhancing productivity for business users.
    • Q1 2025: Mailbutler secures $5 million Series A funding to expand AI email assistant capabilities Mailbutler raised $5 million in Series A funding to further develop its AI email assistant, focusing on features such as smart scheduling, automated follow-ups, and personalized email recommendations.
    • Q1 2025: Missive launches AI-powered email assistant for collaborative inbox management Missive released a new AI-powered email assistant designed to help teams collaborate on inbox management, automate repetitive tasks, and improve response times using machine learning.
    • Q2 2025: Gmail adds regulatory-compliant AI email assistant for enterprise customers Google announced the launch of a regulatory-compliant AI email assistant for Gmail enterprise customers, featuring enhanced privacy controls and automated compliance checks for sensitive communications.

    Q2 2025: Outlook partners with Anthropic to integrate Claude AI assistant for smarter email management

    Report Scope

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    How much is the AI Email Assistant market?

    The global AI Email Assistant market was valued at USD 0.71 Billion in 2022.

    What is the growth rate of the AI Email Assistant market?

    The global market is projected to grow at a CAGR of 10.4% during the forecast period, 2023-2032.

    Which region held the largest market share in the AI Email Assistant market?

    North America had the largest share of the global market.

    Who are the key players in the AI Email Assistant market?

    The key players in the market are Mailbutler, SmartWriter, Lyne.ai, Boomerang, Flowrite, Missive, Compose.ai, Nanonets, Lavender, SaneBox., and Others.

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