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US Telehealth Market Research Report By Component Outlook (Hardware, Software, Services), By Mode of Delivery Outlook (Web/Cloud-Based, On-Premise), By Application Outlook (Radiology, Cardiology, Primary Care, Neurophysiology, others) and By End User Outlook (Hospitals and Clinics, Diagnostic Centers, Home Care, Others) - Forecast to 2035


ID: MRFR/HC/42411-HCR | 200 Pages | Author: Rahul Gotadki| April 2025

US Telehealth Market Overview:


As per MRFR analysis, the US Telehealth Market Size was estimated at 38.82 (USD Billion) in 2023. The US Telehealth Market Industry is expected to grow from 45.7(USD Billion) in 2024 to 172.76 (USD Billion) by 2035. The US Telehealth Market CAGR (growth rate) is expected to be around 12.38% during the forecast period (2025 - 2035).


Key US Telehealth Market Trends Highlighted


The US Telehealith Market has seen rapid growth as many people need healthcare services in remote or lesser served areas. The pandemic proactively helped to use Telehealth in a situation where people were trying to avoid physical visits to clinics. Further, structural shifts in the government like more encompassing reimbursement for Telehealth services have made the patients and providers more inclined to use telemedicine. There are a lot of unexplored possibilities such as integrating modern diagnostic and personalized care systems using AI and Machine learning into Telehealth applications.

As the demand for mental health services rises, telehealth also provides a critical pathway for patients to receive timely psychological support without geographical constraints. Moreover, expanding internet access through government initiatives and partnerships can further promote telehealth services, ensuring that more patients can engage with healthcare providers remotely. Trends in recent times indicate that patients are increasingly favoring telehealth for various medical needs, from primary care consultations to chronic disease management. There is a growing emphasis on patient engagement and satisfaction, with telehealth platforms striving to enhance user experience through improved interface design and better communication tools.

Furthermore, hybrid care models that combine in-person and virtual visits are becoming more common, reflecting a shift toward a more flexible and patient-centered approach to healthcare. As stakeholders continue to innovate in the telehealth space, the focus remains on improving access, quality, and overall healthcare outcomes for patients across the United States.

US Telehealth Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US Telehealth Market Drivers


Increased Adoption of Digital Health Technologies


The US Telehealth Market Industry is experiencing significant growth driven by the increasing adoption of digital health technologies such as mobile health applications and remote patient monitoring tools. In recent years, there has been a 60% increase in mobile health app usage among patients, according to the Office of the National Coordinator for Health Information Technology. This trend indicates that patients are becoming more comfortable with and reliant on telehealth solutions for their healthcare needs.

Notable players like the American Telemedicine Association (ATA) are actively promoting the use of telehealth, which has resulted in policy improvements and increased patient trust. Furthermore, the recent emphasis on implementing interoperability standards has enabled seamless data sharing across platforms, making it easier for patients and healthcare providers to connect. This technological evolution is expected to further drive the growth of the US Telehealth Market, as more patients seek immediate access to medical consultations and ongoing care without the barriers of geographical limitations.


Government Support and Policy Changes


Government support for telehealth initiatives has significantly impacted the US Telehealth Market Industry’s expansion. Recent legislative changes, such as the expansion of Medicare coverage for telehealth services during the ongoing pandemic, have increased accessibility to healthcare for millions of Americans. Specifically, the Centers for Medicare Medicaid Services reported that telehealth services rose by over 63% in 2020 compared to the previous year, reflecting the government’s role in fostering growth in the sector.

Organizations such as the National Governors Association are actively involved in promoting telehealth policies that support broader access, especially in rural and underserved communities. This governmental backing is crucial in paving the way for sustainable growth and acceptance of telehealth practices, which are likely to continue evolving in response to changing healthcare needs.


Rising Demand for Convenient and Accessible Healthcare


The growing demand for convenient and accessible healthcare is a key driving force behind the US Telehealth Market Industry's expansion. With an increased focus on patient-centered care, many individuals are seeking remote healthcare solutions that allow them to connect with providers from the comfort of their homes. As per the Pew Research Center, nearly 47% of adults in the US reported that they would prefer receiving care via telehealth rather than in person, especially after experiencing the benefits during the COVID-19 pandemic.

This shift in consumer preferences is influencing healthcare providers and insurers to adapt their strategies to offer more telehealth services. Major health systems like Kaiser Permanente and Cleveland Clinic have invested heavily in telehealth infrastructure to meet this growing demand, demonstrating a commitment to enhancing patient experience and access.


Aging Population and Increased Chronic Conditions


The aging population in the US, along with the increasing prevalence of chronic conditions, serves as a significant driver for the US Telehealth Market Industry. According to the U.S. Census Bureau, the number of adults aged 65 and older is projected to double from 52 million in 2018 to over 94 million by 2060. This demographic shift correlates with a higher incidence of chronic diseases such as diabetes, cardiovascular disease, and arthritis, necessitating ongoing medical care.

Organizations like the American Heart Association have recognized the potential of telehealth in managing these conditions, promoting its use for regular monitoring and follow-ups to ensure better health outcomes for patients. Additionally, the American Diabetes Association advocates for remote consultation options, emphasizing telehealth as a crucial tool in simplifying management and support for individuals with chronic illnesses, ultimately contributing to industry growth.


US Telehealth Market Segment Insights:


Telehealth Market Component Outlook Insights  


The US Telehealth Market has been evolving to meet the increasing demand for efficient healthcare delivery, with significant attention being paid to Component Outlook. This outlook prioritizes three primary components: Hardware, Software, and Services, each playing a critical role in shaping the telehealth landscape in the United States. Hardware represents the physical tools and devices that facilitate telehealth services, such as video conferencing equipment, remote monitoring devices, and mobile health applications. The rising adoption of wearables and IoT devices in this segment has propelled the market forward, as they enhance real-time data collection and promote patient engagement.


Software forms another crucial component, encompassing the platforms and applications that enable secure communication between patients and healthcare providers. As digital health records and telemedicine platforms evolve, software solutions are increasingly integrated into clinical workflows, enhancing the overall patient care experience. The constant innovations fuel the demand for user-friendly interfaces and interoperability to support healthcare providers in delivering seamless care.


Services, as a third essential component, include the telehealth consultations and support services provided by healthcare professionals. This segment is becoming increasingly significant due to changing patient expectations and the need for flexible healthcare delivery modes. The ongoing acceptance of telehealth services has made routine healthcare accessible in both urban and rural areas, addressing gaps in care accessibility. The combination of these three components demonstrates how the US Telehealth Market segmentation enables better healthcare solutions, driving market growth consistently across various channels. Emerging trends include a shift toward personalized medicine facilitated by these components, allowing for more tailored and effective patient therapies. Additionally, there are ongoing challenges related to regulatory limitations and reimbursement models that need to be addressed. Opportunities are ripe for leveraging advanced technologies such as artificial intelligence and machine learning to further enhance telehealth services, ultimately improving patient outcomes in the US healthcare system. Overall, the insights into the Component Outlook segment reveal a transformative landscape in telehealth, paving the way for a more integrated and efficient approach to healthcare in the United States.


Telehealth Market Component Outlook Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Telehealth Market Mode of Delivery Outlook Insights  


The Mode of Delivery Outlook within the US Telehealth Market reflects a diverse landscape critical to the delivery of healthcare services. The prevalence of Web/Cloud-Based solutions has gained significant traction due to their accessibility and convenience, empowering patients and providers to engage in virtual consultations seamlessly. This model allows for real-time data sharing and communication, leading to improved patient outcomes and satisfaction. On the other hand, On-Premises solutions, while less flexible, offer robust security and control, making them favorable for healthcare providers who handle sensitive patient information and necessitate compliance with regulations such as HIPAA.

The balance between these modes is pivotal, with Web/Cloud-Based solutions currently dominating the market, driven by advancements in internet technologies and increasing user adoption. Additionally, the continuous evolution of telehealth platforms is shaping the future of healthcare delivery in the US, providing opportunities for enhanced patient engagement and bridging gaps in service availability, particularly in rural and underserved communities. Overall, the segmentation within Mode of Delivery serves as a vital component in understanding the dynamics and growth potential of the US Telehealth Market.


Telehealth Market Application Outlook Insights  


The US Telehealth Market has been experiencing substantial growth driven by technological advancements and changing healthcare needs. In the Application Outlook, several areas such as Radiology, Cardiology, Primary Care, and Neurophysiology, alongside others, play crucial roles in enhancing patient care. Radiology stands out for its ability to allow remote image sharing, which greatly increases diagnosis speed and accessibility, especially for rural populations. Cardiology continues to leverage telehealth solutions for remote monitoring, thus improving chronic disease management and patient engagement.

Primary Care remains a significant driver of telehealth adoption, providing accessible and efficient care through virtual consultations for various health issues. Neurophysiology has also gained traction, facilitating consultations for neurological conditions that traditionally required in-person visits, making it vital for timely and effective treatment. The trend of integrating telehealth in these applications is supported by growing consumer acceptance and demand for convenient healthcare solutions, enabling healthcare providers to reach more patients effectively.

The momentum within the US Telehealth Market indicates a promising future, with an increasing focus on remote patient monitoring and digital care tailored to individual needs.


Telehealth Market End User Outlook Insights  


The End User Outlook for the US Telehealth Market shows a diverse landscape that underscores the importance of technology in healthcare delivery. Hospitals and Clinics represent a significant component of this market, leveraging telehealth to enhance patient access, streamline operations, and improve outcomes. As healthcare providers increasingly adopt remote monitoring and virtual consultations, Diagnostic Centers are also becoming vital players, offering innovative solutions for patient diagnosis and follow-up treatment that cater to the growing demand for convenience.

Home Care solutions are rapidly gaining traction among patients who prefer receiving care in their own environments, highlighting a shift towards more personalized healthcare experiences. This segment's growth is propelled by factors such as the rising demand for healthcare in rural areas and the technological advancements that make telehealth more accessible. Additionally, the 'Others' category encompasses various services that further contribute to market diversification, such as behavioral health and chronic disease management services, essential in providing comprehensive care.

Overall, the US Telehealth Market revenue is strongly influenced by trends favoring remote care solutions across multiple segments, marking substantial growth potential within the industry.


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Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US Telehealth Market Key Players and Competitive Insights:


The US Telehealth Market has seen significant growth over the past few years, driven by technological advancements, increased consumer demand for accessible healthcare, and changes in regulatory policies. The competitive landscape of this market is characterized by a multitude of players ranging from established telehealth giants to innovative startups, all vying for market share. Key drivers for competition include service offerings, technological integration, pricing strategies, and the ability to provide seamless user experiences. The pandemic has accelerated the adoption of telehealth, leading to both opportunities and challenges for companies operating in this space. Understanding competitor strengths, weaknesses, and market positioning is increasingly essential for success as healthcare providers and patients navigate a more digital health landscape.

Teladoc Health holds a prominent position in the US Telehealth Market, recognized for its comprehensive range of virtual care services that encompass telemedicine, mental health, and integrated platform offerings. The company's robust technological infrastructure allows it to deliver high-quality care efficiently and effectively. Teladoc's strength lies in its extensive provider network and innovative use of data analytics to enhance patient outcomes. The company has also formed strategic partnerships that broaden its service availability, catering to the diverse needs of its consumer base. Its ability to scale operations rapidly and maintain high patient engagement contributes to its strong market presence, making it a formidable competitor within the telehealth arena.

HealthTap presents a competitive landscape in the US Telehealth Market with its unique business model focused on a virtual health platform that connects patients with doctors for real-time consultations. The company offers a robust range of healthcare services, including virtual primary care, urgent care, and access to a large database of health information. HealthTap has distinguished itself through its user-friendly interface and emphasis on preventative care, leveraging artificial intelligence to enhance the patient’s journey. In terms of strengths, HealthTap's strong brand loyalty and commitment to improving patient health outcomes position it well in the marketplace. The company has pursued several strategic partnerships and collaborations, aiming to expand its service offers and improve market reach. Recent mergers and acquisitions have further solidified their capabilities in technology integration and service delivery, allowing HealthTap to enhance its competitive edge in the US telehealth ecosystem.


Key Companies in the US Telehealth Market Include:



  • Teladoc Health

  • HealthTap

  • PlushCare

  • Hims

  • me

  • Doctor on Demand

  • Roman

  • Amwell

  • MDLive

  • Lemonaid Health

  • Bright Health

  • eVisit

  • Very Life Sciences

  • Cerebral

  • Talkspace


US Telehealth Market Industry Developments


Recent developments in the US Telehealth Market include a noticeable shift towards integrating telehealth services within existing healthcare frameworks. Companies like Teladoc Health and Amwell have seen increased usage due to the ongoing demand for remote healthcare solutions. As of September 2023, Doxy.me has expanded its platform to include more comprehensive features aimed at improving patient experience and clinician interface, which aligns with growing user expectations for convenience and efficiency in healthcare.

HealthTap and PlushCare are continuously innovating to enhance virtual care capabilities and patient engagement, which has led to robust growth in their user bases. In February 2023, Doctor on Demand announced a partnership with Humana, enhancing its offerings to a broader client base. Furthermore, recent mergers in the sector include the Roman acquiring the telehealth platform, Hims, in June 2023, focusing on supplementing men's health services and driving ecosystem synergies. The overall market valuation for telehealth services has grown considerably, driven by the pandemic, which has altered consumer behavior and increased demand for accessible healthcare solutions.


US Telehealth Market Segmentation Insights


US Telehealth Market Component Outlook



  • Hardware

  • Software

  • Services


US Telehealth Market Mode of Delivery Outlook



  • Web/Cloud-Based

  • On-Premises


US Telehealth Market Application Outlook



  • Radiology

  • Cardiology

  • Primary Care

  • Neurophysiology

  • others


US Telehealth Market End User Outlook



  • Hospitals and Clinics

  • Diagnostic Centers

  • Home Care

  • Others




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Report Attribute/Metric Source: Details
MARKET SIZE 2018 38.82(USD Billion)
MARKET SIZE 2024 45.7(USD Billion)
MARKET SIZE 2035 172.76(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 12.38% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED Teladoc Health, HealthTap, PlushCare, Hims, Doxy.me, Doctor on Demand, Roman, Amwell, MDLive, Lemonaid Health, Bright Health, eVisit, Verily Life Sciences, Cerebral, Talkspace
SEGMENTS COVERED Component Outlook, Mode of Delivery Outlook, Application Outlook, End User Outlook
KEY MARKET OPPORTUNITIES Increased demand for remote care, Expanded mental health services, Integration with wearable technology, Regulatory support for telehealth, Rising adoption among elderly populations
KEY MARKET DYNAMICS growing demand for remote care, increasing prevalence of chronic diseases, technological advancements in healthcare, favorable regulatory environment, rising healthcare costs
COUNTRIES COVERED US


Frequently Asked Questions (FAQ) :

The US Telehealth Market is expected to be valued at 45.7 billion USD in 2024.

By 2035, the US Telehealth Market is projected to reach a value of 172.76 billion USD.

The expected compound annual growth rate for the US Telehealth Market from 2025 to 2035 is 12.38%.

The hardware segment is valued at 15.0 billion USD in 2024 and is expected to grow to 56.5 billion USD by 2035.

The software segment is valued at 10.5 billion USD in 2024, with projections to reach 40.2 billion USD by 2035.

The services segment is anticipated to grow from 20.2 billion USD in 2024 to 76.06 billion USD by 2035.

Major players include Teladoc Health, HealthTap, PlushCare, Hims, Doxy.me, Doctor on Demand, and others.

There is significant growth potential driven by increasing demand for remote healthcare services and technological advancements.

Trends include enhanced integration of artificial intelligence and increased adoption of telehealth services across various demographics.

Competition is intensifying as new entrants and established companies innovate to capture market share in the growing telehealth landscape.

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