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US E-Commerce Market US E-Commerce Market Research Report: By E-commerce Type (Business to Business (B2B), Business to Consumer (B2C)) and By E-commerce Application (Home Appliances, Fashion Products, Groceries, Books, Others) - Forecast to 2035


ID: MRFR/PNT/11648-US | 100 Pages | Author: MRFR Research Team| December 2023


US E-Commerce Market

US E-Commerce Market Research Report: By E-commerce Type (Business to Business (B2B), Business to Consumer (B2C)) and By E-commerce Application (Home Appliances, Fashion Products, Groceries, Books, Others) - Forecast to 2035.


US E-Commerce Market Overview:


As per MRFR analysis, the US E-Commerce Market Size was estimated at 2,675.87 (USD Billion) in 2023. The US E-Commerce Market Industry is expected to grow from 3,109.36(USD Billion) in 2024 to 18,993.77 (USD Billion) by 2035. The US E-Commerce Market CAGR (growth rate) is expected to be around 17.882% during the forecast period (2025 - 2035).


Key US E-Commerce Market Trends Highlighted


The US E-Commerce Market continues to grow rapidly, driven by several key market drivers. One of the primary motivations behind this growth is the increasing reliance of consumers on digital shopping platforms for convenience and a wider range of product choices. Additionally, the rise in smartphone penetration and internet accessibility has made online shopping more accessible, further boosting e-commerce. Recent events, such as the pandemic, have accelerated a shift in consumer behavior, leading to a stronger preference for online interactions. Opportunities in the US E-Commerce Market can be explored through the adoption of innovative technologies, such as artificial intelligence and machine learning, which can enhance personalized shopping experiences.Brands that effectively leverage data analytics can better understand consumer preferences and improve customer engagement. Moreover, there is a significant demand for improved logistics and delivery solutions, as many consumers seek faster and more reliable service. Trends in recent times reflect a growing emphasis on sustainability and ethical consumption. Many US consumers are now prioritizing brands that showcase eco-friendly practices and transparent supply chains. The rise of social commerce, where social media platforms facilitate purchases, has also gained traction, allowing for seamless integration of shopping within social experiences.This shift represents a unique trend that brands need to adapt to in order to reach their target audiences effectively. As these trends continue to evolve, businesses must stay agile and innovative to capture emerging opportunities in the dynamic US E-commerce landscape.

US Retail E-commerce Packaging Market size

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US E-Commerce Market Drivers

Increasing Internet Penetration and Smartphone Accessibility


The rise of internet penetration in the United States has significantly driven the growth of the US E-Commerce Market Industry. As of 2023, approximately 93% of Americans have access to the internet, according to the Federal Communications Commission. This widespread connectivity enables consumers to shop online conveniently from their homes, thus enhancing the E-Commerce experience. Moreover, the increasing number of smartphone users, estimated at over 298 million in the US, contributes to mobile shopping prevalence, with mobile devices accounting for nearly 45% of total online shopping sales.Established organizations such as Google have continually invested in enhancing mobile search capabilities and improving user experiences, thus fostering online shopping trends. The combination of greater accessibility through both internet connectivity and smartphones propels the growth trajectory of the US E-Commerce Market.


Shift in Consumer Preferences Towards Online Shopping


Consumer preferences have dramatically shifted towards online shopping, which is a key driver for the US E-Commerce Market Industry. A survey conducted by the National Retail Federation reported that approximately 70% of consumers prefer purchasing online over traditional in-store shopping due to the convenience it offers. This ongoing change in shopping behavior was further accelerated by the COVID-19 pandemic, as restrictions prompted consumers to adapt to online platforms.Retail giants like Amazon, with their vast product selection and efficient delivery systems, have set new standards for E-Commerce, compelling other retailers to enhance their online presence and cater to this growing demand.


Advancements in Technology and Logistics


Technological innovations and advancements in logistics have been pivotal in driving the growth of the US E-Commerce Market Industry. The growth of artificial intelligence and machine learning has enabled E-Commerce platforms to provide personalized shopping experiences through recommendations and tailored promotions. Furthermore, companies like FedEx and UPS are innovating their logistics solutions to cater to the rising demand for faster delivery, with the average delivery time decreasing from two days to under one day in many metropolitan areas.In 2023, logistics services had become a critical differentiator in the market, with over 80% of consumers indicating that delivery speed influences their online shopping choices. Enhanced technologies are streamlining operations, thus optimizing the supply chain and further accelerating E-Commerce growth.

US E-Commerce Market Segment Insights:

E-Commerce Market E-commerce Type Insights



The US E-Commerce Market is a dynamic and rapidly evolving segment that encompasses various types of transactions, focusing primarily on E-commerce Type, which is divided into major categories such as Business to Business (B2B) and Business to Consumer (B2C). As consumer behaviors evolve towards an increasingly digital landscape, the US E-Commerce Market revenue is expected to grow significantly, aided by advancements in technology that enhance online shopping experiences. The B2B segment specifically sees a substantial shift, as businesses increasingly move their procurement processes online, valuing efficiency, cost-effectiveness, and accessibility.With the increasing need for businesses to adapt to the digital economy, B2B platforms are becoming pivotal for suppliers and manufacturers to offer their goods and services seamlessly, driving the growth of the online marketplace. Conversely, the B2C sector continues to dominate in terms of consumer purchases, benefitting from a vast customer base that embraces the convenience of online shopping. The integration of technology, including mobile commerce and personalized shopping experiences, is reshaping how consumers interact with businesses, pushing B2C toward new heights.US E-Commerce Market statistics indicate that these segments are not just complementary but vital to each other's growth, fostering a more interconnected economic environment. Both B2B and B2C segments face trends such as increasing reliance on digital payments, omnichannel strategies, and the importance of customer experience, creating opportunities for innovative service models and enhanced user engagement. However, ample challenges exist, including competition among platforms, cybersecurity threats, and regulatory compliance, which all stakeholders must navigate adeptly.The growth drivers in this market include not only shifting consumer and business preferences but also external market forces such as global supply chain dynamics and changing trade policies, thus underscoring the intricate relationship between these segments within the broader US E-Commerce landscape.


US Retail E-commerce Packaging Market segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

E-Commerce Market E-commerce Application Insights



The E-commerce Application segment of the US E-Commerce Market has witnessed substantial growth, primarily driven by technological advancements and shifting consumer preferences towards online shopping. This segment encompasses various categories, including Home Appliances, Fashion Products, Groceries, Books, and others, each contributing to the evolving landscape of online retail. Home Appliances are increasingly popular as consumers seek convenience and energy-efficient options, while Fashion Products attract a wide demographic with the latest trends and personalized shopping experiences.The Groceries segment has gained momentum, especially with the growing demand for online food delivery services, facilitating a seamless shopping experience. Furthermore, Books continue to thrive in the digital realm, aligning with the increasing preference for e-readers and audiobooks among consumers. The diverse nature of these segments showcases the adaptability of the E-commerce market, offering opportunities for innovation and enhanced customer engagement. Additionally, market trends indicate that the use of mobile applications is a significant driver, allowing consumers to shop anytime, anywhere, thereby fueling the overall growth of the US E-Commerce Market.

US E-Commerce Market Key Players and Competitive Insights:


The US E-Commerce Market has evolved into a highly competitive and dynamic landscape, characterized by rapid growth and significant innovation. This sector encompasses a wide range of businesses, including direct-to-consumer brands, established retail giants, and specialized platforms. Companies are vying for consumer attention through unique value propositions, leveraging technology to enhance the shopping experience, and utilizing advanced logistics to ensure timely delivery. As e-commerce continues to expand, businesses are increasingly adopting multi-channel strategies to optimize their reach and fulfill customer demands in a market that is projected to continue its upward trajectory over the upcoming years. Various players are focusing on enhancing customer engagement through personalized marketing tactics and data analytics, creating a complex web of competition where companies must continuously adapt to maintain their market positioning.In the context of the US E-Commerce Market, Apple has established a strong market presence characterized by a loyal customer base and a sleek user experience across its digital platforms. Appleโ€™s strengths lie in its premium product offerings, including hardware, software, and services that seamlessly integrate to create an ecosystem highly valued by consumers. The company has successfully built a brand synonymous with innovation and quality, positioning itself to capitalize on trends in e-commerce. Its robust online store is streamlined to provide consumers with an intuitive shopping experience, featuring personalized recommendations and access to exclusive products. Additionally, Apple's commitment to data privacy and customer security enhances consumer trust, bolstering its competitive advantage in the market. The companyโ€™s consistent updates and expansions of its software and services contribute to a growing portfolio that increasingly integrates services like streaming and cloud storage, enhancing its appeal in the digital space.Macy's operates prominently within the US E-Commerce Market, providing a diverse range of products that includes clothing, accessories, home goods, and beauty items. Macy's captures a broad audience through its extensive product offerings and has leveraged online shopping platforms to enhance convenience for its customers. The company's online presence is complemented by a robust loyalty program and personalized marketing efforts that cater to the preferences of its users. Macy's strengths lie in its established brand recognition, wide-reaching customer base, and strategies for omnichannel retailing that facilitate smooth transitions between online and in-store shopping. Recent mergers and acquisitions have also bolstered Macy's market presence, allowing for an expanded product assortment and improved supply chain efficiencies. The company continues to focus on refining its e-commerce strategies by incorporating advanced technologies, such as AR for virtual try-ons, and enhancing the shopping experience to stay competitive in a rapidly changing market landscape.


Key Companies in the US E-Commerce Market Include:

Apple


Macy's


Kroger


Wayfair


Walmart


Home Depot


Best Buy


Instacart


eBay


Shopify


Sephora


Etsy


Target


Amazon


Costco


US E-Commerce Market Industry Developments


In recent months, the US E-Commerce Market has witnessed several significant developments. In October 2023, Amazon announced plans to expand its delivery network, aiming for faster service options in urban areas. Meanwhile, Walmart has strengthened its logistics by acquiring technology firms to optimize supply chain operations. Kroger continues to enhance its online grocery offerings, expecting a 25% increase in online sales by the end of 2023. Best Buy has reported a rising demand for smart home products, reflecting changing consumer lifestyles. In terms of mergers and acquisitions, Wayfair announced the acquisition of a furniture startup in September 2023 to boost its market share in home furnishings, while Shopify revealed plans to enhance its platform through strategic partnerships aimed at helping small businesses. The growth of Instacart has also been notable, as it achieved a valuation of $39 billion following its recent funding round in August 2023. Overall, the competitive landscape is evolving, with major players like Target and Macy's focusing more on personalized shopping experiences to drive consumer engagement in the dynamic market.


US E-Commerce Market Segmentation Insights

E-Commerce Market E-commerce Type Outlook


Business to Business (B2B)


Business to Consumer (B2C)

E-Commerce Market E-commerce Application Outlook


Home Appliances


Fashion Products


Groceries


Books


Others

Report Scope:
Report Attribute/Metric Source: Details
MARKET SIZE 2018 2675.87(USD Billion)
MARKET SIZE 2024 3109.36(USD Billion)
MARKET SIZE 2035 18993.77(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 17.882% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED Apple, Macy's, Kroger, Wayfair, Walmart, Home Depot, Best Buy, Instacart, eBay, Shopify, Sephora, Etsy, Target, Amazon, Costco
SEGMENTS COVERED E-commerce Type, E-commerce Application
KEY MARKET OPPORTUNITIES Mobile commerce growth, Subscription box services, Social media shopping integration, Sustainable products demand, Augmented reality experiences
KEY MARKET DYNAMICS growth in mobile shopping, rise of omnichannel retailing, increasing consumer preference for convenience, advances in payment technologies, expansion of social commerce
COUNTRIES COVERED US


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