UK Telehealth Market Overview
As per MRFR analysis, the UK Telehealth Market Size was estimated at 7.28 (USD Billion) in 2023. The UK Telehealth Market Industry is expected to grow from 8.57(USD Billion) in 2024 to 32.39 (USD Billion) by 2035. The UK Telehealth Market CAGR (growth rate) is expected to be around 12.38% during the forecast period (2025 - 2035).
Key UK Telehealth Market Trends Highlighted
The UK Telehealth Market has significant trends regarding the developments of technology and changes in the interests of the consumers. One of the prominent trends is the growth in the use of remote patient monitoring and virtual consultations after the COVID-19 period. The National Health Services (NHS) in the UK is keen on the application of digital health technologies towards improving care and access to patients which has resulted to more use of telehealth services that allow patients to use the internet to communicate with their health practitioners. Furthermore, the increased recognition of issues related to mental health has increased the need for teletherapy and online counseling assistance for patients who need it.
Key market drivers include the push for improved healthcare access in rural areas where traditional services may be limited. The UK government has invested in digital health initiatives aimed at reducing healthcare disparities and ensuring that telehealth solutions are part of the National Health Service framework. Another notable driver is the increasing preference for convenience among patients, who value the ability to receive care without the need for travel. There are several opportunities for growth in the UK Telehealth Market. One such opportunity lies in the development of specialized telehealth services tailored for chronic disease management, which can lead to better health outcomes.
Collaborations between technology firms and healthcare providers are also emerging, aimed at creating more user-friendly platforms that enhance patient engagement and satisfaction. Furthermore, expanding telehealth services into underserved communities presents an avenue for improving overall public health. Recent trends indicate a shift toward more integrated health systems where telehealth is a standard part of the care continuum. With 95% of GPs now offering video consultations compared to pre-pandemic times, it is clear that telehealth is becoming a crucial component of healthcare delivery in the UK, aligning with broader goals of efficiency and patient-centered care.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
UK Telehealth Market Drivers
Increasing Adoption of Remote Consultations
The UK Telehealth Market Industry is witnessing significant growth driven by the increasing adoption of remote consultations by healthcare providers. The data from NHS Digital indicates that there was a remarkable increase of over 240% in the use of video consultations between 2019 and 2021, especially catalyzed by the COVID-19 pandemic. This substantial shift towards telehealth services reflects a growing preference among patients for convenient access to healthcare.
Numerous established organizations such as the NHS and private telehealth firms have invested heavily in digital infrastructure to support this trend. The NHS, for instance, has rolled out several initiatives that facilitate online booking and digital consultations, making it easier for patients to access medical advice without needing to visit physical locations. Moreover, the convenience of telehealth services has appealed to younger demographics who increasingly favor digital solutions, further driving market growth.
This paradigm shift towards remote consultations is expected to continue propelling the UK Telehealth Market towards sustained expansion in the upcoming years.
Government Support and Policy Framework
The UK government has been proactive in implementing policies that promote the growth of the UK Telehealth Market Industry. Initiatives such as the NHS Long Term Plan illustrate the commitment to integrating digital services in healthcare delivery. The government aims to expand access to digital health solutions, which is reflected in the allocation of budgetary funds for technology investment in the National Health Service (NHS). The Department of Health and Social Care reported an increase in spending dedicated to digital health technologies, which is expected to reach billions over the next few years, aiding in the widespread adoption of telehealth solutions.
This governmental support not only enhances the capabilities of healthcare providers but also helps in bridging health equity gaps across regions, driving increased market demand.
Growing Chronic Disease Prevalence
A significant driver of the UK Telehealth Market Industry is the rising prevalence of chronic diseases such as diabetes and heart conditions. The National Health Service (NHS) has reported that approximately 30% of the UK population has a chronic condition, a figure that is expected to rise due to an aging population. With chronic diseases requiring ongoing management, telehealth solutions offer a practical approach for continuous monitoring and regular consultations.
Organizations such as Diabetes UK and the British Heart Foundation advocate the use of telehealth to improve patient outcomes, highlighting its effectiveness in managing long-term health issues efficiently. This surge in chronic conditions necessitates innovative healthcare delivery models like telehealth, ultimately resulting in accelerated market growth.
UK Telehealth Market Segment Insights:
Telehealth Market Component Outlook Insights
The Component Outlook of the UK Telehealth Market reveals a diverse and rapidly evolving landscape driven by advancements in technology and increasing demand for remote healthcare solutions. Telehealth services leverage various components, including Hardware, Software, and Services, each playing a critical role in the delivery of effective healthcare. The Hardware segment includes medical devices such as wearables, diagnostic tools, and remote monitoring systems, which facilitate patient interaction with healthcare providers, enhancing accessibility and efficiency. In a country like the UK, where the National Health Service (NHS) emphasizes digital transformation, the advent of smart devices and telecommunication technologies caters to a significant shift towards virtual consultations and home health monitoring.
Software facilitates the integration of data management systems, patient portals, and electronic health records that streamline operations while providing real-time access to patient information. This segment is increasingly pivotal as it helps in maintaining compliance with regulatory standards, enhancing patient engagement, and fostering a seamless experience between patients and healthcare providers. Furthermore, the growth of mobile health applications is fostering stronger patient engagement and self-management practices, allowing users to monitor their health conditions closely.
Services, encompassing telemedicine consultations, remote patient monitoring, and mental health services, form the backbone of the telehealth experience. The increasing adoption of these services in the UK is reflective of the ongoing shift in healthcare paradigms, particularly as healthcare systems seek to improve access and reduce wait times. With the support of government initiatives and investments in digital health infrastructure, the integration of diverse services promotes a more holistic and proactive approach to healthcare management. Overall, each component within the UK Telehealth Market serves a distinct purpose that addresses the ever-increasing demand for innovative and efficient healthcare solutions, driving significant progress towards a more digital healthcare ecosystem.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Telehealth Market Mode of Delivery Outlook Insights
The Mode of Delivery Outlook within the UK Telehealth Market showcases a dynamic landscape driven by technological advancements and evolving consumer preferences. The increasing adoption of Web/Cloud-Based solutions signifies a shift towards convenience and accessibility, allowing patients to engage in remote consultations and healthcare services effectively. This mode dominates the market due to its scalability and ability to integrate with various health information systems, facilitating enhanced data management for healthcare providers. Conversely, On-Premise solutions still hold significance, particularly among organizations with stringent data security requirements; these systems provide a controlled environment for sensitive patient information.
The growing emphasis on personalized healthcare, fueled by the UK's digital health initiatives, drives the demand for flexible delivery methods. Furthermore, regulatory support is paving the way for innovation, addressing challenges while opening opportunities for both Web/Cloud-Based and On-Premises solutions to coexist and evolve within the UK's health ecosystem. As the healthcare landscape continues to modernize, understanding the nuances of these delivery modes is crucial in shaping effective strategies that respond to patient needs and industry demands.
Telehealth Market Application Outlook Insights
The 'UK Telehealth Market' segment focusing on Application Outlook demonstrates significant opportunities across various fields such as Radiology, Cardiology, Primary Care, and Neurophysiology. This diversified segmentation reflects the growing adoption of telehealth services in the UK, particularly as healthcare delivery shifts towards more accessible and efficient models. Radiology has gained traction due to the increased demand for imaging services, enabling remote consultations and diagnosis, thus streamlining patient management. Similarly, Cardiology applications are vital, addressing the growing prevalence of cardiovascular diseases by offering remote monitoring and timely interventions.
Primary Care remains a cornerstone of telehealth, emphasizing the importance of continuity of care and patient engagement, particularly in rural and underserved communities. Neurophysiology, although more specialized, supports the rising need for neurological assessments and ongoing care. Furthermore, other applications in the market enhance flexibility in delivery and cater to various patient needs, promoting overall health outcomes. These factors underline the 'UK Telehealth Market statistics' indicating robust growth driven by technology integration and shifting patient preferences towards telehealth solutions.
As the UK continues to evolve its digital healthcare strategies, the 'UK Telehealth Market' reveals a promising trajectory in improving healthcare accessibility and efficiency.
Telehealth Market End User Outlook Insights
The End User Outlook of the UK Telehealth Market reveals a dynamic landscape characterized by various segments, including hospitals and clinics, diagnostic centers, home care, and others. Hospitals and clinics hold a significant position, often serving as primary points of care where telehealth solutions enhance patient management and optimize operational efficiency. The rise of diagnostic centers emphasizes the need for remote diagnostics and monitoring to meet the growing demand for timely health assessments, while home care solutions cater to the increasing population of elderly individuals preferring to receive care in the comfort of their homes.
This segment is increasingly vital, as it promotes convenience and accessibility, thereby encouraging a healthier lifestyle. Additionally, the "others" category highlights innovative applications of telehealth across diverse settings, catering to specific patient needs. In a nation like the UK, where the National Health Service actively promotes telehealth initiatives, these segments collectively illustrate a robust adoption trajectory that is driving the growth of the UK Telehealth Market. As these various end users continue leveraging technology, the sector is poised to meet evolving healthcare demands effectively.
UK Telehealth Market Key Players and Competitive Insights:
The UK telehealth market has witnessed significant growth in recent years, driven by advancements in technology, changes in consumer behavior, and heightened demand for remote healthcare services. This dynamic market encompasses a range of services, including virtual consultations, remote patient monitoring, and digital health platforms aimed at increasing access to healthcare. As the demand for telehealth solutions escalates, companies within this sector continuously adapt their strategies to remain competitive. The landscape is characterized by the rapid adoption of telehealth solutions by healthcare providers and patients, leading to an expansion of players offering diverse services to meet specific healthcare needs. Mental health services, chronic disease management, and primary care are some areas experiencing robust growth, reflecting the increasing acceptance of telehealth across the UK.
Everion stands out in the UK telehealth market due to its innovative approach and commitment to enhancing patient experiences. The company focuses on offering user-friendly digital platforms and services that facilitate seamless communication between patients and healthcare professionals. Everion's strengths lie in its comprehensive integration capabilities, allowing for smooth connections with existing healthcare systems, and its emphasis on data security and patient confidentiality. By prioritizing user engagement and satisfaction, Everion positions itself as a reliable choice for both healthcare providers and patients in the UK market, effectively answering the rising demand for telehealth solutions.
Livi is another prominent player in the UK telehealth market, recognized for its robust array of services that target various healthcare needs. The company provides online consultations with registered doctors, prescription services, and the ability to manage repeat prescriptions digitally. Livi has established a strong market presence through strategic partnerships with healthcare organizations and collaborations with NHS providers, enhancing its credibility in the sector. Notably, Livi's strengths lie in its ability to deliver quick access to healthcare, thereby reducing waiting times for patients. Its ongoing investments in technology and user experience have allowed it to maintain a competitive edge. Furthermore, Livi's involvement in mergers and acquisitions has enabled it to scale its offerings and expand its reach within the UK, solidifying its position as a key player in the evolving telehealth landscape.
Key Companies in the UK Telehealth Market Include:
- Everion
- Livi
- Maven Clinic
- MyGP
- Dignio
- Doctor on Demand
- Zava
- HealthHero
- Babylon Health
- Lumeon
- Push Doctor
- Q doctor
- GPDQ
- Kry
UK Telehealth Market Industry Developments
The UK Telehealth Market has seen significant developments recently, particularly with companies such as Babylon Health and Livi expanding their services. In August 2023, the UK government announced new policies to increase access to digital health services, which is expected to boost telehealth adoption among patients. Everion's collaboration with NHS services aims to leverage technology for better patient outcomes, while MyGP experienced increased app downloads, signaling a rise in consumer interest. There have been notable mergers and acquisitions, such as Kry acquiring the online pharmacy company Livi in November 2022, creating a broader healthcare offering for patients in the UK. HealthHero and Doctor on Demand also reported growth in user engagement, reflecting a trend towards integrated health solutions. The market's valuation increased by approximately 25% year-on-year due to heightened demand for digital health services during and post-COVID period, which has reshaped patient-provider interactions and created a more tech-driven healthcare landscape. Zava and Push Doctor continue to innovate with new services, contributing to a competitive marketplace focused on convenience and accessibility for patients across the UK.
UK Telehealth Market Segmentation Insights
UK Telehealth Market Component Outlook
- Hardware
- Software
- Services
UK Telehealth Market Mode of Delivery Outlook
- Web/Cloud-Based
- On-Premise
UK Telehealth Market Application Outlook
- Radiology
- Cardiology
- Primary Care
- Neurophysiology
- others
UK Telehealth Market End User Outlook
- Hospitals and Clinics
- Diagnostic Centers
- Home Care
- Others
Report Attribute/Metric Source: |
Details |
MARKET SIZE 2018 |
7.28(USD Billion) |
MARKET SIZE 2024 |
8.57(USD Billion) |
MARKET SIZE 2035 |
32.39(USD Billion) |
COMPOUND ANNUAL GROWTH RATE (CAGR) |
12.38% (2025 - 2035) |
REPORT COVERAGE |
Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
BASE YEAR |
2024 |
MARKET FORECAST PERIOD |
2025 - 2035 |
HISTORICAL DATA |
2019 - 2024 |
MARKET FORECAST UNITS |
USD Billion |
KEY COMPANIES PROFILED |
Everion, Livi, Maven Clinic, MyGP, Dignio, Doctor on Demand, Zava, HealthHero, Babylon Health, Lumeon, Push Doctor, Q doctor, GPDQ, Kry |
SEGMENTS COVERED |
Component Outlook, Mode of Delivery Outlook, Application Outlook, End User Outlook |
KEY MARKET OPPORTUNITIES |
Increased demand for mental health services, Remote patient monitoring technologies, Integration with wearable devices, Expanding teletherapy options, Regulatory support for telehealth adoption |
KEY MARKET DYNAMICS |
Growing demand for remote consultations, Increased adoption of digital health tools, Rising prevalence of chronic diseases, Government support and funding, Advancements in telecommunication technologies |
COUNTRIES COVERED |
UK |
Frequently Asked Questions (FAQ) :
The UK Telehealth Market is expected to be valued at 8.57 USD Billion in 2024.
By 2035, the UK Telehealth Market is projected to reach a value of 32.39 USD Billion.
The expected CAGR for the UK Telehealth Market from 2025 to 2035 is 12.38%.
In 2024, the Services segment holds the largest market share at 3.5 USD Billion.
The Hardware segment is projected to reach 9.11 USD Billion, while the Software segment is expected to hit 9.08 USD Billion by 2035.
Major players in the market include Everion, Livi, Maven Clinic, MyGP, Dignio, Doctor on Demand, and several others.
The increasing demand for accessible healthcare solutions is a significant growth driver for the UK Telehealth Market.
Challenges such as regulatory issues and technological barriers may affect the growth of the UK Telehealth Market.
Emerging trends such as AI integration in telehealth services are anticipated to create new growth opportunities in the UK Telehealth Market.
The current global scenario enhances the demand for telehealth solutions, positively influencing the growth of the UK Telehealth Market.