• Cat-intel
  • MedIntelliX
  • Resources
  • About Us
  • Request Free Sample ×

    Kindly complete the form below to receive a free sample of this Report

    Leading companies partner with us for data-driven Insights

    clients tt-cursor

    South Korea Field Service Management Market

    ID: MRFR/ICT/44255-HCR
    200 Pages
    Aarti Dhapte
    September 2025

    South Korea Field Service Management (FSM) Market Research Report By Component (Solution, Services), By Deployment (Cloud, On-Premises, Others), By Organization (Glass, Small Medium Enterprises), and By Verticals (IT Telecom, Healthcare, and Life sciences, Manufacturing, Construction Real Estate, Transportation Logistics, Energy Utilities, Oil Gas, Others)-Forecast to 2035

    Share:
    Download PDF ×

    We do not share your information with anyone. However, we may send you emails based on your report interest from time to time. You may contact us at any time to opt-out.

    South Korea Field Service Management (FSM) Market Research Report-Forecast to 2035 Infographic
    Purchase Options
    $ 4,950.0
    $ 5,950.0
    $ 7,250.0
    Table of Contents

    South Korea Field Service Management Market Summary

    The South Korea Field Service Management market is projected to grow significantly from 177.5 million USD in 2024 to 444 million USD by 2035.

    Key Market Trends & Highlights

    South Korea Field Service Management (FSM) Key Trends and Highlights

    • The market is expected to expand at a compound annual growth rate of 8.69 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 444 million USD, indicating robust growth potential.
    • In 2024, the market is valued at 177.5 million USD, reflecting a solid foundation for future expansion.
    • Growing adoption of advanced technologies due to increasing demand for operational efficiency is a major market driver.

    Market Size & Forecast

    2024 Market Size 177.5 (USD Million)
    2035 Market Size 444 (USD Million)
    CAGR (2025-2035) 8.69%

    Major Players

    Oracle, Daewoo Engineering and Construction, Samsung SDS, ServiceTitan, KT Corporation, Posco ICT, LG CNS, SAP, Genie Solutions, Salesforce, SK Telecom, Hanwha Tech, eWorks

    South Korea Field Service Management Market Trends

    The South Korea Field Service Management (FSM) Market is experiencing several notable trends driven by the increasing need for efficiency and improved customer service. The rapid adoption of advanced technologies, such as the Internet of Things (IoT) and artificial intelligence (AI), is transforming how service operations are managed in this region. Companies are leveraging mobile applications and cloud-based platforms to streamline operations and enhance real-time communication between field technicians and managers. This shift is being supported by government initiatives aimed at digital transformation across various sectors, which encourage enterprises to adopt smarter solutions for better productivity.

    South Korea Field Service Management Market Drivers

    Market Segment Insights

    South Korea Field Service Management (FSM) Market Segment Insights

    South Korea Field Service Management (FSM) Market Segment Insights

    Field Service Management (FSM) Market Component Insights  

    Field Service Management (FSM) Market Component Insights  

    The South Korea Field Service Management (FSM) Market is experiencing noteworthy advancements in its Component segment, which is primarily categorized into Solutions and Services. The Solutions aspect of this segment includes technologies such as software platforms and applications that streamline various processes in field service management, enhancing operational efficiency and improving customer satisfaction. This growing demand for automated solutions is fueled by the need to manage increasing service complexities and optimize resource allocation, as companies seek to leverage data-driven decision-making.

    Furthermore, mobile applications in the Solutions category are becoming indispensable, allowing field service personnel to access real-time information and update service requests on the go, thereby enhancing their productivity. On the other hand, the Services aspect encompasses consultative services, implementation support, and ongoing maintenance, all of which are critical to ensuring the successful adoption of FSM solutions. The increasing reliance on service providers to facilitate the deployment and management of FSM systems is shaping this segment, as companies aim to avoid the pitfalls of improper implementation and maximize the return on their investments.

    Additionally, services that offer integration with existing IT infrastructures are gaining traction, as firms seek to maintain cohesion across their technological environments. In South Korea, the integration of digital transformation initiatives with FSM solutions is a key driver for growth within this market segment. Organizations are increasingly focusing on optimizing their field service operations to drive customer satisfaction and achieve business agility, creating substantial demand for innovative solutions and comprehensive service offerings.

    Ultimately, as South Korean enterprises continue to prioritize customer experience and operational efficiency, the Component segment of the South Korea Field Service Management (FSM) Market is positioned to witness robust growth, contributing significantly to the market's overall revenue trajectory. The evolving landscape highlights the importance of both Solutions and Services in shaping the future of field service management in the region.

    Field Service Management (FSM) Market Deployment Insights 

    Field Service Management (FSM) Market Deployment Insights  

    The Deployment segment of the South Korea Field Service Management (FSM) Market plays a crucial role in enhancing operational efficiency for various industries. With a robust overall market projected for the upcoming years, the significance of deployment methods is highlighted among key players in the sector. The cloud deployment option is becoming increasingly popular due to its flexibility, scalability, and minimal upfront costs, allowing businesses to adapt to evolving market demands. On-premises deployment remains relevant for organizations that prioritize data security and customization, as it offers greater control over their systems and processes.

    Additionally, the 'Others' category encompasses hybrid models that combine the strengths of both cloud and on-premises solutions, responding to diverse customer requirements. This segment’s growth is driven by the ongoing digital transformation and the increasing emphasis on integrated service models in South Korea, which is seeing a rise in automation and real-time analytics adoption. As businesses continue to seek ways to enhance their service delivery while reducing operational costs, the Deployment segment is anticipated to play a pivotal role in shaping the future of Field Service Management.

    Field Service Management (FSM) Market Organization Insights  

    Field Service Management (FSM) Market Organization Insights  

    The South Korea Field Service Management (FSM) Market shows significant potential within the Organization segment, particularly highlighting the importance of Glass and Small  Medium Enterprises. The demand for FSM solutions in Glass industry organizations stems from the need for enhanced operational efficiencies and real-time data access to improve customer service and inventory management. Similarly, Small  Medium Enterprises in South Korea are increasingly adopting FSM technologies to streamline their field operations, thereby boosting productivity and reducing costs. This adoption is driven by the growing recognition of the benefits that technology can provide in managing resources and responding swiftly to customer demands.

    With a competitive landscape that emphasizes innovation, organizations are focusing on optimizing their field operations through advanced FSM systems. The role of technology is crucial, as it enables better scheduling, resource allocation, and communication within organizations. As these sectors continue to evolve and integrate FSM solutions, they are likely to encounter numerous opportunities for growth and development, further solidifying their role in the South Korea Field Service Management (FSM) Market.

    Field Service Management (FSM) Market Verticals Insights

    Field Service Management (FSM) Market Verticals Insights  

    The South Korea Field Service Management (FSM) Market is categorized into various verticals, each playing a crucial role in the overall industry landscape. The IT  Telecom sector is witnessing significant adoption of FSM solutions to enhance operational efficiency and customer service. Healthcare and Life Sciences leverage these management systems to ensure timely service delivery, especially in critical patient care contexts. Meanwhile, the Manufacturing industry utilizes FSM tools to improve maintenance scheduling and reduce downtime, making it essential for maintaining productivity. In Construction  Real Estate, FSM systems help manage resources effectively to streamline project workflows.

    The Transportation  Logistics sector benefits from real-time tracking and route optimization, significantly enhancing logistics operations. Additionally, Energy  Utilities sectors are increasingly investing in FSM technologies to ensure compliance and improve service reliability. The Oil  Gas sector, characterized by complex field operations, finds FSM solutions critical for maintaining safety and efficiency across functions. The Others category includes diverse applications across varied industries, reflecting the expanding scope of FSM technologies. Overall, the demand across these verticals is propelling the market growth, driven by the ongoing digital transformation in South Korea.

    Get more detailed insights about South Korea Field Service Management (FSM) Market Research Report-Forecast to 2035

    Regional Insights

    Key Players and Competitive Insights

    The South Korea Field Service Management (FSM) Market is characterized by a rapidly evolving landscape driven by technological advancements and increasing demand for efficient service delivery. The market comprises various players offering diverse solutions designed to streamline operations and enhance customer satisfaction. As businesses continually seek to optimize their service workforce, competition among vendors intensifies, leading to innovations in software, mobile applications, and integrated systems. Operators in the region are focused on delivering solutions that leverage real-time data analytics, remote monitoring capabilities, and automation to improve service quality and operational efficiency.

    The competitive dynamics are influenced by both local players and established international companies who are keen to establish a significant foothold in South Korea and cater to the unique demands of the market. Oracle's presence in the South Korea Field Service Management (FSM) Market is substantial, marked by its extensive portfolio of solutions that cater to various industry needs. With a strong emphasis on providing cloud-based FSM tools, Oracle enables businesses to manage their field service operations effectively.

    Its strengths lie in its robust software capabilities, allowing for intelligent scheduling, resource optimization, and real-time data access, which ultimately enhances service delivery and customer engagement. The seamless integration of Oracle’s systems with existing enterprise technologies also positions the company favorably among competitors in the region. Furthermore, Oracle's reputation for innovation and its global support infrastructure reinforce its competitive edge, as clients in South Korea benefit from the latest technological developments and comprehensive service support.

    Daewoo Engineering and Construction stands as a significant player in the South Korea Field Service Management (FSM) Market, with a focus on construction, engineering, and facility management sectors. The company offers a range of services, including project management, maintenance, and operational support, aimed at ensuring optimal performance of field operations. Daewoo's strengths are amplified through its extensive experience in large-scale infrastructure projects, enabling it to implement efficient FSM solutions tailored to the local market. The firm's commitment to advancing technological integration has led to the adoption of innovative FSM tools that improve logistics and enhance service execution.

    Moreover, Daewoo has strategically engaged in mergers and acquisitions that expand its service capabilities and broaden market access, further solidifying its position within the FSM landscape of South Korea.

    Key Companies in the South Korea Field Service Management Market market include

    Industry Developments

    Recent developments in the South Korea Field Service Management (FSM) Market have showcased increased investments in technology by leading companies. Oracle has been enhancing its cloud-based FSM solutions, which is anticipated to drive efficiency in service delivery. Samsung SDS is focusing on integrating AI and IoT into its FSM offerings, improving operational transparency for enterprises. Meanwhile, Daewoo Engineering and Construction is leveraging FSM to optimize project management and maintenance operations.

    In terms of mergers and acquisitions, SK Telecom's acquisition of a minority stake in a tech startup focusing on FSM solutions was announced in September 2023, reflecting the growing consolidation in this sector. The rise of companies like ServiceTitan and eWorks illustrates the shifting dynamics, where advanced technological adoption is paramount. Market valuation growth has been notable, as South Korea’s FSM sector is projected to expand due to increasing demand for efficient service operations across industries.

    In the last few years, KT Corporation has also made significant strides by adopting FSM technologies to streamline field operations, aligning with government initiatives to digitalize service sectors. This continuous evolution highlights a vibrant FSM environment fueled by innovation and collaboration.

    Market Segmentation

    Field Service Management (FSM) Market Component Outlook

    • Cloud

    Field Service Management (FSM) Market Verticals Outlook

    • IT Telecom  
    • Healthcare and Life sciences
    • Manufacturing
    • Construction Real Estate  
    • Transportation Logistics  
    • Energy Utilities  
    • Oil Gas  
    • Others

    Field Service Management (FSM) Market Deployment Outlook

    • Glass

    Field Service Management (FSM) Market Organization Outlook

    • IT Telecom  

    Report Scope

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 146.09(USD Million)
    MARKET SIZE 2024 177.5(USD Million)
    MARKET SIZE 2035 444.0(USD Million)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 8.692% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Million
    KEY COMPANIES PROFILED Oracle, Daewoo Engineering and Construction, Samsung SDS, ServiceTitan, KT Corporation, Posco ICT, LG CNS, SAP, Genie Solutions, Salesforce, SK Telecom, Hanwha Techwin, eWorks
    SEGMENTS COVERED Component, Deployment, Organization, Verticals
    KEY MARKET OPPORTUNITIES Increased demand for automation tools, Growth in on-demand services, Adoption of IoT technologies, Enhancement of customer experience, Expansion in mobile workforce solutions
    KEY MARKET DYNAMICS increasing automation adoption, demand for mobile solutions, integration with IoT technologies, emphasis on customer experience, growth of subscription models
    COUNTRIES COVERED South Korea

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

    Leave a Comment

    FAQs

    What is the expected market size of the South Korea Field Service Management (FSM) Market in 2024?

    The South Korea Field Service Management (FSM) Market is expected to be valued at 177.5 million USD in 2024.

    What will be the projected market size of the South Korea Field Service Management (FSM) Market by 2035?

    By 2035, the South Korea Field Service Management (FSM) Market is projected to reach 444.0 million USD.

    What is the expected CAGR for the South Korea Field Service Management (FSM) Market from 2025 to 2035?

    The expected CAGR for the South Korea Field Service Management (FSM) Market from 2025 to 2035 is 8.692%.

    What are the key components of the South Korea Field Service Management (FSM) Market?

    The key components of the South Korea Field Service Management (FSM) Market include Solutions and Services.

    What will be the market value of Solutions in the South Korea Field Service Management (FSM) Market in 2024?

    The market value of Solutions within the South Korea Field Service Management (FSM) Market is expected to be 70.0 million USD in 2024.

    What will be the market value of Services in the South Korea Field Service Management (FSM) Market in 2024?

    The market value of Services in the South Korea Field Service Management (FSM) Market is projected to be 107.5 million USD in 2024.

    Who are the major players in the South Korea Field Service Management (FSM) Market?

    Major players in the South Korea Field Service Management (FSM) Market include Oracle, Samsung SDS, and ServiceTitan, among others.

    What will be the value of Solutions in the South Korea Field Service Management (FSM) Market by 2035?

    The value of Solutions in the South Korea Field Service Management (FSM) Market is forecasted to be 177.5 million USD by 2035.

    What will be the value of Services in the South Korea Field Service Management (FSM) Market by 2035?

    The value of Services in the South Korea Field Service Management (FSM) Market is anticipated to reach 266.5 million USD by 2035.

    What opportunities exist for growth in the South Korea Field Service Management (FSM) Market?

    The South Korea Field Service Management (FSM) Market presents growth opportunities driven by increasing demand for efficient service management solutions.

    1. EXECUTIVE SUMMARY
    2. Market Overview
    3. Key Findings
    4. Market Segmentation
    5. Competitive Landscape
    6. Challenges and Opportunities
    7. Future Outlook
    8. MARKET INTRODUCTION
    9. Definition
    10. Scope of the study
    11. Research Objective
    12. Assumption
    13. Limitations
    14. RESEARCH METHODOLOGY
    15. Overview
    16. Data Mining
    17. Secondary Research
    18. Primary Research
    19. Primary Interviews and Information Gathering Process
    20. Breakdown of Primary Respondents
    21. Forecasting Model
    22. Market Size Estimation
    23. Bottom-Up Approach
    24. Top-Down Approach
    25. Data Triangulation
    26. Validation
    27. MARKET DYNAMICS
    28. Overview
    29. Drivers
    30. Restraints
    31. Opportunities
    32. MARKET FACTOR ANALYSIS
    33. Value chain Analysis
    34. Porter's Five Forces Analysis
    35. Bargaining Power of Suppliers
    36. Bargaining Power of Buyers
    37. Threat of New Entrants
    38. Threat of Substitutes
    39. Intensity of Rivalry
    40. COVID-19 Impact Analysis
    41. Market Impact Analysis
    42. Regional Impact
    43. Opportunity and Threat Analysis
    44. South Korea Field Service Management (FSM) Market, BY Component (USD Million)
    45. Solution
    46. Services
    47. South Korea Field Service Management (FSM) Market, BY Deployment (USD Million)
    48. Cloud
    49. On-Premises
    50. Others
    51. South Korea Field Service Management (FSM) Market, BY Organization (USD Million)
    52. Glass
    53. Small Medium Enterprises
    54. South Korea Field Service Management (FSM) Market, BY Verticals (USD Million)
    55. IT Telecom
    56. Healthcare and Life sciences
    57. Manufacturing
    58. Construction Real Estate
    59. Transportation Logistics
    60. Energy Utilities
    61. Oil Gas
    62. Others
    63. Competitive Landscape
    64. Overview
    65. Competitive Analysis
    66. Market share Analysis
    67. Major Growth Strategy in the Field Service Management (FSM) Market
    68. Competitive Benchmarking
    69. Leading Players in Terms of Number of Developments in the Field Service Management (FSM) Market
    70. Key developments and growth strategies
    71. New Product Launch/Service Deployment
    72. Merger Acquisitions
    73. Joint Ventures
    74. Major Players Financial Matrix
    75. Sales and Operating Income
    76. Major Players RD Expenditure. 2023
    77. Company Profiles
    78. Oracle
    79. Financial Overview
    80. Products Offered
    81. Key Developments
    82. SWOT Analysis
    83. Key Strategies
    84. Daewoo Engineering and Construction
    85. Financial Overview
    86. Products Offered
    87. Key Developments
    88. SWOT Analysis
    89. Key Strategies
    90. Samsung SDS
    91. Financial Overview
    92. Products Offered
    93. Key Developments
    94. SWOT Analysis
    95. Key Strategies
    96. ServiceTitan
    97. Financial Overview
    98. Products Offered
    99. Key Developments
    100. SWOT Analysis
    101. Key Strategies
    102. KT Corporation
    103. Financial Overview
    104. Products Offered
    105. Key Developments
    106. SWOT Analysis
    107. Key Strategies
    108. Posco ICT
    109. Financial Overview
    110. Products Offered
    111. Key Developments
    112. SWOT Analysis
    113. Key Strategies
    114. LG CNS
    115. Financial Overview
    116. Products Offered
    117. Key Developments
    118. SWOT Analysis
    119. Key Strategies
    120. SAP
    121. Financial Overview
    122. Products Offered
    123. Key Developments
    124. SWOT Analysis
    125. Key Strategies
    126. Genie Solutions
    127. Financial Overview
    128. Products Offered
    129. Key Developments
    130. SWOT Analysis
    131. Key Strategies
    132. Salesforce
    133. Financial Overview
    134. Products Offered
    135. Key Developments
    136. SWOT Analysis
    137. Key Strategies
    138. SK Telecom
    139. Financial Overview
    140. Products Offered
    141. Key Developments
    142. SWOT Analysis
    143. Key Strategies
    144. Hanwha Techwin
    145. Financial Overview
    146. Products Offered
    147. Key Developments
    148. SWOT Analysis
    149. Key Strategies
    150. eWorks
    151. Financial Overview
    152. Products Offered
    153. Key Developments
    154. SWOT Analysis
    155. Key Strategies
    156. References
    157. Related Reports
    158. South Korea Field Service Management (FSM) Market SIZE ESTIMATES & FORECAST, BY COMPONENT, 2019-2035 (USD Billions)
    159. South Korea Field Service Management (FSM) Market SIZE ESTIMATES & FORECAST, BY DEPLOYMENT, 2019-2035 (USD Billions)
    160. South Korea Field Service Management (FSM) Market SIZE ESTIMATES & FORECAST, BY ORGANIZATION, 2019-2035 (USD Billions)
    161. South Korea Field Service Management (FSM) Market SIZE ESTIMATES & FORECAST, BY VERTICALS, 2019-2035 (USD Billions)
    162. PRODUCT LAUNCH/PRODUCT DEVELOPMENT/APPROVAL
    163. ACQUISITION/PARTNERSHIP
    164. MARKET SYNOPSIS
    165. SOUTH KOREA FIELD SERVICE MANAGEMENT (FSM) MARKET ANALYSIS BY COMPONENT
    166. SOUTH KOREA FIELD SERVICE MANAGEMENT (FSM) MARKET ANALYSIS BY DEPLOYMENT
    167. SOUTH KOREA FIELD SERVICE MANAGEMENT (FSM) MARKET ANALYSIS BY ORGANIZATION
    168. SOUTH KOREA FIELD SERVICE MANAGEMENT (FSM) MARKET ANALYSIS BY VERTICALS
    169. KEY BUYING CRITERIA OF FIELD SERVICE MANAGEMENT (FSM) MARKET
    170. RESEARCH PROCESS OF MRFR
    171. DRO ANALYSIS OF FIELD SERVICE MANAGEMENT (FSM) MARKET
    172. DRIVERS IMPACT ANALYSIS: FIELD SERVICE MANAGEMENT (FSM) MARKET
    173. RESTRAINTS IMPACT ANALYSIS: FIELD SERVICE MANAGEMENT (FSM) MARKET
    174. SUPPLY / VALUE CHAIN: FIELD SERVICE MANAGEMENT (FSM) MARKET
    175. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY COMPONENT, 2024 (% SHARE)
    176. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY COMPONENT, 2019 TO 2035 (USD Billions)
    177. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY DEPLOYMENT, 2024 (% SHARE)
    178. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY DEPLOYMENT, 2019 TO 2035 (USD Billions)
    179. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY ORGANIZATION, 2024 (% SHARE)
    180. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY ORGANIZATION, 2019 TO 2035 (USD Billions)
    181. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY VERTICALS, 2024 (% SHARE)
    182. FIELD SERVICE MANAGEMENT (FSM) MARKET, BY VERTICALS, 2019 TO 2035 (USD Billions)
    183. BENCHMARKING OF MAJOR COMPETITORS

    South Korea Field Service Management (FSM) Market Segmentation

    • Field Service Management (FSM) Market By Component (USD Million, 2025-2035)

      • Solution
      • Services
    • Field Service Management (FSM) Market By Deployment (USD Million, 2025-2035)

      • Cloud
      • On-Premises
      • Others
    • Field Service Management (FSM) Market By Organization (USD Million, 2025-2035)

      • Glass
      • Small Medium Enterprises
    • Field Service Management (FSM) Market By Verticals (USD Million, 2025-2035)

      • IT Telecom
      • Healthcare and Life sciences
      • Manufacturing
      • Construction Real Estate
      • Transportation Logistics
      • Energy Utilities
      • Oil Gas
      • Others
    Report Infographic
    Free Sample Request

    Kindly complete the form below to receive a free sample of this Report

    Customer Strories

    “I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.”

    Victoria Milne Founder
    Case Study

    Chemicals and Materials