TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION
1.2 SCOPE OF STUDY
1.2.1 RESEARCH OBJECTIVE
1.2.2 ASSUMPTIONS
1.2.3 LIMITATIONS
1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH TYPE
2.2 PRIMARY RESEARCH
2.3 SECONDARY RESEARCH
2.4 FORECAST MODEL
2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
3.1 INTRODUCTION
3.2 MARKET DRIVERS
3.3 MARKET CHALLENGES
3.4 MARKET OPPORTUNITIES
3.5 MARKET RESTRAINTS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
5.1 PORTER’S FIVE FORCES ANALYSIS
5.2 SUPPLY CHAIN ANALYSIS
6 SOCIAL INTELLIGENCE MARKET, BY SEGMENTS
6.1 INTRODUCTION
6.2 MARKET STATISTICS
6.2.1 BY COMPONENT
6.2.1.1 SOFTWARE
6.2.1.2 SERVICES
6.2.1.2.1 MANAGED SERVICES
6.2.1.2.2 PROFESSIONAL SERVICES
6.2.2 ORGANIZATION SIZE
6.2.2.1 SMES
6.2.2.2 LARGE ENTERPRISES
6.2.3 BY DEPLOYMENT
6.2.3.1 CLOUD
6.2.3.2 ON PREMISE
6.2.4 BY APPLICATION
6.2.4.1 CAMPAIGN ANALYSIS
6.2.4.2 SALES & MARKETING MANAGEMENT
6.2.4.3 PRODUCT ANALYSIS & PRODUCT DEVELOPMENT
6.2.4.4 CUSTOMER SERVICE
6.2.4.5 RECRUITMENT
6.2.4.6 SOCIAL MEDIA RESEARCH
6.2.4.7 OTHERS
6.2.5 BY ORGANIZATION SIZE
6.2.5.1 BFSI
6.2.5.2 HEALTHCARE
6.2.5.3 EDUCATION
6.2.5.4 RETAIL & ECOMMERCE
6.2.5.5 IT & TELECOMMUNICATION
6.2.5.6 TRANSPORTATION & LOGISTICS
6.2.5.7 GOVERNMENT & DEFENSE
6.2.5.8 OTHERS
6.2.6 BY REGION
6.2.6.1 NORTH AMERICA
6.2.6.1.1 U.S.
6.2.6.1.2 CANADA
6.2.6.1.3 MEXICO
6.2.6.2 EUROPE
6.2.6.2.1 U.K.
6.2.6.2.2 GERMANY
6.2.6.2.3 FRANCE
6.2.6.2.4 ITALY
6.2.6.2.5 REST OF EUROPE
6.2.6.3 ASIA PACIFIC
6.2.6.3.1 CHINA
6.2.6.3.2 JAPAN
6.2.6.3.3 SOUTH KOREA
6.2.6.3.4 INDIA
6.2.6.3.5 REST OF ASIA PACIFIC
6.2.6.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS
7.2 COMPANY PROFILES
7.2.1 BRANDWATCH (U.K.)
7.2.2 IBM CORPORATION (U.S.)
7.2.3 SYNTHESIO (U.S.)
7.2.4 4C (U.S.)
7.2.5 FRROLE, INC. (U.S.)
7.2.6 SALESFORCE.COM, INC. (U.S.)
7.2.7 SYSOMOS INC. (CANADA)
7.2.8 TALKWALKER (U.S.)
7.2.9 ARBA HOLDINGS (HONG KONG)
7.2.10 GERMIN8 (INDIA)
7.2.11 OTHERS
LIST OF TABLES
TABLE 1 SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 2 SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 3 SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 4 SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 5 SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 6 SOCIAL INTELLIGENCE MARKET, BY REGIONS
TABLE 7 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 8 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 9 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 10 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 11 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 12 U.S. SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 13 U.S. SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 14 U.S. SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 15 U.S. SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 16 U.S. SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 17 CANADA SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 18 CANADA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 19 CANADA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 20 CANADA SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 21 CANADA SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 22 MEXICO SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 23 MEXICO SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 24 MEXICO SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 25 MEXICO SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 26 MEXICO SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 27 EUROPE SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 28 EUROPE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 29 EUROPE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 30 EUROPE SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 31 EUROPE SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 32 U.K. SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 33 U.K. SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 34 U.K. SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 35 U.K. SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 36 U.K. SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 37 GERMANY SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 38 GERMANY SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 39 GERMANY SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 40 GERMANY SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 41 GERMANY SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 42 FRANCE SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 43 FRANCE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 44 FRANCE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 45 FRANCE SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 46 FRANCE SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 47 ITALY SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 48 ITALY SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 49 ITALY SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 50 ITALY SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 51 ITALY SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 52 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 53 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 54 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 55 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 56 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 57 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 58 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 59 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 60 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 61 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 62 CHINA SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 63 CHINA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 64 CHINA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 65 CHINA SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 66 CHINA SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 67 JAPAN SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 68 JAPAN SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 69 JAPAN SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 70 JAPAN SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 71 JAPAN SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 72 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 73 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 74 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 75 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 76 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 77 INDIA SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 78 INDIA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 79 INDIA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 80 INDIA SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 81 INDIA SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 82 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 83 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 84 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 85 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 86 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY VERTICAL
TABLE 87 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY COMPONENT
TABLE 88 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE
TABLE 89 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT
TABLE 90 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY APPLICATION
TABLE 91 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY VERTICA
LIST OF FIGURES
FIGURE 1 RESEARCH TYPE
FIGURE 2 SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 3 SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 4 SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 5 SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 6 SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 7 SOCIAL INTELLIGENCE MARKET, BY REGIONS (%)
FIGURE 8 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 9 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 10 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 11 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 12 NORTH AMERICA SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 13 U.S. SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 14 U.S. SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 15 U.S. SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 16 U.S. SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 17 U.S. SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 18 CANADA SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 19 CANADA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 20 CANADA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 21 CANADA SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 22 CANADA SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 23 MEXICO SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 24 MEXICO SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 25 MEXICO SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 26 MEXICO SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 27 MEXICO SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 28 EUROPE SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 29 EUROPE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 30 EUROPE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 31 EUROPE SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 32 EUROPE SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 33 U.K. SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 34 U.K. SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 35 U.K. SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 36 U.K. SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 37 U.K. SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 38 GERMANY SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 39 GERMANY SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 40 GERMANY SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 41 GERMANY SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 42 GERMANY SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 43 FRANCE SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 44 FRANCE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 45 FRANCE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 46 FRANCE SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 47 FRANCE SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 48 ITALY SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 49 ITALY SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 50 ITALY SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 51 ITALY SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 52 ITALY SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 53 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 54 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 55 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 56 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 57 REST OF EUROPE SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 58 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 59 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 60 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 61 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 62 ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 63 CHINA SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 64 CHINA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 65 CHINA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 66 CHINA SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 67 CHINA SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 68 JAPAN SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 69 JAPAN SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 70 JAPAN SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 71 JAPAN SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 72 JAPAN SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 73 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 74 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 75 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 76 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 77 SOUTH KOREA SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 78 INDIA SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 79 INDIA SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 80 INDIA SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 81 INDIA SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 82 INDIA SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 83 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 84 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 85 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 86 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 87 REST OF ASIA PACIFIC SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)
FIGURE 88 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY COMPONENT (%)
FIGURE 89 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY ORGANIZATION SIZE (%)
FIGURE 90 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY DEPLOYMENT (%)
FIGURE 91 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY APPLICATION (%)
FIGURE 92 REST OF THE WORLD SOCIAL INTELLIGENCE MARKET, BY VERTICAL (%)