IT Service Management Market Research Report– by Type (Configuration Management, IT Asset Management, DBMS Management), Deployment (Cloud, On-Premise), End User (IT & Telecommunication, Healthcare, Media & Entertainment, Retail, BFSI) – Global Forecast till 2032

TABLE OF CONTENTS

1 Executive Summary

2 Scope of the Report

2.1 Market Definition

2.2 Scope of the Study

2.2.1 Research Objectives

2.2.2 Assumptions & Limitations

2.3 Markets Structure

3 Market Research Methodology

3.1 Research Process

3.2 Secondary Research

3.3 Primary Research

3.4 Forecast Model

4 Market Landscape

4.1 Five Forces Analysis

4.1.1 Threat of New Entrants

4.1.2 Bargaining power of buyers

4.1.3 Threat of substitutes

4.1.4 Segment rivalry

4.2 Value Chain/Supply Chain of Global IT Service Management Market

5 Industry Overview of Global IT Service Management Market

5.1 Introduction

5.2 Growth Drivers

5.3 Impact analysis

5.4 Market Challenges

6 Market Trends

6.1 Introduction

6.2 Growth Trends

6.3 Impact analysis

7. Global IT Service Management Market by Data Type

7.1 Introduction

7.2 Configuration Management

7.2.1 Market Estimates & Forecast, 2020-2027

7.2.2 Market Estimates & Forecast by Region, 2020-2027

7.3 IT Asset Management

7.3.1 Market Estimates & Forecast, 2020-2027

7.3.2 Market Estimates & Forecast by Region, 2020-2027

7.4 End-User Performance Management

7.4.1 Market Estimates & Forecast, 2020-2027

7.4.2 Market Estimates & Forecast by Region, 2020-2027

7.5 Network Management

7.5.1 Market Estimates & Forecast, 2020-2027

7.5.2 Market Estimates & Forecast by Region, 2020-2027

7.6 DBMS Management

7.6.1 Market Estimates & Forecast, 2020-2027

7.6.2 Market Estimates & Forecast by Region, 2020-2027

8. Global IT Service Management Market by Deployment

8.1 Introduction

8.2 On-Cloud

8.2.1 Market Estimates & Forecast, 2020-2027

8.2.2 Market Estimates & Forecast by Region, 2020-2027

8.3 On-Premise

8.3.1 Market Estimates & Forecast, 2020-2027

8.3.2 Market Estimates & Forecast by Region, 2020-2027

9. Global IT Service Management Market by End-User

9.1 Introduction

9.2 IT & Telecommunication

9.2.1 Market Estimates & Forecast, 2020-2027

9.2.2 Market Estimates & Forecast by Region, 2020-2027

9.3 BFSI

9.3.1 Market Estimates & Forecast, 2020-2027

9.3.2 Market Estimates & Forecast by Region, 2020-2027

9.4 Manufacturing

9.4.1 Market Estimates & Forecast, 2020-2027

9.4.2 Market Estimates & Forecast by Region, 2020-2027

9.5 Healthcare

9.5.1 Market Estimates & Forecast, 2020-2027

9.5.2 Market Estimates & Forecast by Region, 2020-2027

9.6 Retail

9.6.1 Market Estimates & Forecast, 2020-2027

9.6.2 Market Estimates & Forecast by Region, 2020-2027

9.7 Others

9.7.1 Market Estimates & Forecast, 2020-2027

9.7.2 Market Estimates & Forecast by Region, 2020-2027

10. Global IT Service Management Market by Region

10.1 Introduction

10.2 North America

10.2.1 Market Estimates & Forecast, 2020-2027

10.2.2 Market Estimates & Forecast by Type, 2020-2027

10.2.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.4 Market Estimates & Forecast by End-User, 2020-2027

10.2.5 U.S.A

10.2.5.1 Market Estimates & Forecast, 2020-2027

10.2.5.2 Market Estimates & Forecast by Type, 2020-2027

10.2.5.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.5.4 Market Estimates & Forecast by End-User, 2020-2027

10.2.6 Mexico

10.2.6.1 Market Estimates & Forecast, 2020-2027

10.2.6.2 Market Estimates & Forecast by Type, 2020-2027

10.2.6.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.6.4 Market Estimates & Forecast by End-User, 2020-2027

10.2.7 Canada

10.2.7.1 Market Estimates & Forecast, 2020-2027

10.2.7.2Market Estimates & Forecast by Type, 2020-2027

10.2.7.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.7.4 Market Estimates & Forecast by End-User, 2020-2027

10.3 Europe

10.2.1 Market Estimates & Forecast, 2020-2027

10.2.2 Market Estimates & Forecast by Type, 2020-2027

10.2.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.4 Market Estimates & Forecast by End-User, 2020-2027

10.3.5 Germany

10.3.5.1 Market Estimates & Forecast, 2020-2027

10.3.5.2 Market Estimates & Forecast by Type, 2020-2027

10.2.5.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.4.4 Market Estimates & Forecast by End-User, 2020-2027

10.3.6. France

10.3.6.1 Market Estimates & Forecast, 2020-2027

10.3.6.2 Market Estimates & Forecast by Type, 2020-2027

10.2.6.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.6.4 Market Estimates & Forecast by End-User, 2020-2027

10.3.7 Italy

10.2.7.1 Market Estimates & Forecast, 2020-2027

10.2.7.2 Market Estimates & Forecast by Type, 2020-2027

10.2.7.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.7.4 Market Estimates & Forecast by End-User, 2020-2027

10.3.8 Spain

10.2.8.1 Market Estimates & Forecast, 2020-2027

10.2.8.2 Market Estimates & Forecast by Type, 2020-2027

10.2.8.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.8.4 Market Estimates & Forecast by End-User, 2020-2027

10.3.9 U.K

10.3.9.1 Market Estimates & Forecast, 2020-2027

10.3.9.2 Market Estimates & Forecast by Type, 2020-2027

10.3.9.3 Market Estimates & Forecast by Deployment, 2020-2027

10.3.9.4 Market Estimates & Forecast by End-User, 2020-2027

10.4 Asia Pacific

10.4.1 Market Estimates & Forecast, 2020-2027

10.4.2 Market Estimates & Forecast by Type, 2020-2027

10.4.3 Market Estimates & Forecast by Deployment, 2020-2027

10.4.4 Market Estimates & Forecast by End-User, 2020-2027

10.4.5 China

10.4.5.1 Market Estimates & Forecast, 2020-2027

10.4.5.2 Market Estimates & Forecast by Type, 2020-2027

10.2.5.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.5.4 Market Estimates & Forecast by End-User, 2020-2027

10.4.6 India

10.4.6.1 Market Estimates & Forecast, 2020-2027

10.4.6.2 Market Estimates & Forecast by Type, 2020-2027

10.4.6.3 Market Estimates & Forecast by Deployment, 2020-2027

10.4.6.4 Market Estimates & Forecast by End-User, 2020-2027

10.4.7 Japan

10.4.7.1 Market Estimates & Forecast, 2020-2027

10.4.7.2 Market Estimates & Forecast by Type, 2020-2027

10.4.7.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.7.4 Market Estimates & Forecast by End-User, 2020-2027

10.4.8 Rest of Asia Pacific

10.4.8.1 Market Estimates & Forecast, 2020-2027

10.4.8.2 Market Estimates & Forecast by Type, 2020-2027

10.4.8.3 Market Estimates & Forecast by Deployment, 2020-2027

10.2.8.4 Market Estimates & Forecast by End-User, 2020-2027

10.5 Rest of the World

10.5.1 Market Estimates & Forecast, 2020-2027

10.5.2 Market Estimates & Forecast by Type, 2020-2027

10.5.3 Market Estimates & Forecast by Deployment, 2020-2027

10.5.4 Market Estimates & Forecast by End-User, 2020-2027

10.5 Middle East & Africa

10.5.1 Market Estimates & Forecast, 2020-2027

10.5.2 Market Estimates & Forecast by Type, 2020-2027

10.5.3 Market Estimates & Forecast by Deployment, 2020-2027

10.5.4 Market Estimates & Forecast by End-User, 2020-2027

10.6 Latin America

10.6.1 Market Estimates & Forecast, 2020-2027

10.6.2 Market Estimates & Forecast by Type, 2020-2027

10.6.3 Market Estimates & Forecast by Deployment, 2020-2027

10.6.4 Market Estimates & Forecast by End-User, 2020-2027

11. Company Landscape

11. Company Profiles

11.1 BMC Software (U.S.)

11.1.1 Company Overview

11.1.2 Product/Business Segment Overview

11.1.3 Financial Updates

11.1.4 Key Developments

11.2 HP (U.S.)

11.2.1 Company Overview

11.2.2 Product/Business Segment Overview

11.2.3 Financial Updates

11.2.4 Key Developments

11.3 CA Technologies (U.S.)

11.3.1 Company Overview

11.3.2 Product/Business Segment Overview

11.3.3 Financial Updates

11.3.4 Key Developments

11.4 IBM Corporation (U.S.)

11.4.1 Company Overview

11.4.2 Product/Business Segment Overview

11.4.3 Financial Updates

11.4.4 Key Developments

11.5 Absolute Software (Canada)

11.5.1 Company Overview

11.5.2 Product/Business Segment Overview

11.5.3 Financial Updates

11.5.4 Key Developments

11.6 Microsoft Corp. (U.S.)

11.6.1 Company Overview

11.6.2 Product/Business Segment Overview

11.6.3 Financial Updates

11.6.4 Key Developments

11.7 Axios Systems (U.K)

11.7.1 Company Overview

11.7.2 Product/Business Segment Overview

11.7.3 Financial Updates

11.7.4 Key Developments

11.8 Cherwell Software (U.S.)

11.8.1 Company Overview

11.8.2 Product/Business Segment Overview

11.8.3 Financial Updates

11.8.4 Key Developments

11.9 Citrix Systems (U.S.)

11.9.1 Company Overview

11.9.2 Product/Business Segment Overview

11.9.3 Financial Updates

11.9.4 Key Developments

11.10 Compuware (U.S.)

11.10.1 Company Overview

11.10.2 Product/Business Segment Overview

11.10.3 Financial Updates

11.10.4 Key Developments

11.11 EMC Corporation (U.S.)

11.11.1 Company Overview

11.11.2 Product/Business Segment Overview

11.11.3 Financial Updates

11.11.4 Key Developments

11.12 LANDESK Software (U.S.)

11.12.1 Company Overview

11.12.2 Product/Business Segment Overview

11.12.3 Financial Updates

11.12.4 Key Developments

11.13 ManageEngine (U.S.)

11.13.1 Company Overview

11.13.2 Product/Business Segment Overview

11.13.3 Financial Updates

11.13.4 Key Developments

11.14 ServiceNow, Inc. (U.S.)

11.14.1 Company Overview

11.14.2 Product/Business Segment Overview

11.14.3 Financial Updates

11.14.4 Key Developments

LIST OF TABLES

Table 1 Global IT Service Management Market: By Region, 2020-2027

Table 2 North America IT Service Management Market: By Country, 2020-2027

Table 3 Europe IT Service Management Market: By Country, 2020-2027

Table 4 Asia-Pacific IT Service Management Market: By Country, 2020-2027

Table 5 Rest of the World IT Service Management Market: By Country, 2020-2027

Table 6 Latin America IT Service Management Market: By Country, 2020-2027

Table 7 Global IT Service Management by Type Market: By Regions, 2020-2027

Table 8 North America IT Service Management by Type Market: By Country, 2020-2027

Table 9 Europe IT Service Management by Type Market: By Country, 2020-2027

Table10 Asia-Pacific IT Service Management by Type Market: By Country, 2020-2027

Table11 Middle East & Africa IT Service Management by Type Market: By Country, 2020-2027

Table12 Latin America IT Service Management by Type Market: By Country, 2020-2027

Table13 Global IT Service Management by Deployment Market: By Regions, 2020-2027

Table14 North America IT Service Management by Deployment Market: By Country, 2020-2027

Table15 Europe IT Service Management by Deployment Market: By Country, 2020-2027

Table16 Asia-Pacific IT Service Management by Deployment Market: By Country, 2020-2027

Table17 Rest of the World IT Service Management by Deployment Market: By Country, 2020-2027

Table18 Latin America IT Service Management by Deployment Market: By Country, 2020-2027

Table19 North America IT Service Management by Deployment Market: By Country, 2020-2027

Table20 Europe IT Service Management for Deployment Market: By Country, 2020-2027

Table21 Asia-Pacific IT Service Management for Deployment Market: By Country, 2020-2027

Table22 Rest of the World IT Service Management for Deployment Market: By Country, 2020-2027

Table23 Latin America IT Service Management for Deployment Market: By Country, 2020-2027

Table24 Global Type Market: By Region, 2020-2027

Table25 Global Deployment Market: By Region, 2020-2027

Table26 Global Deployment : By Region, 2020-2027

Table27 North America IT Service Management Market, By Country

Table28 North America IT Service Management Market, By Type

Table29 North America IT Service Management Market, By Deployment

Table30 North America IT Service Management Market, By End-User

Table31 Europe: IT Service Management Market, By Country

Table32 Europe: IT Service Management Market, By Type

Table33 Europe: IT Service Management Market, By Deployment

Table34 Europe: IT Service Management Market, By End-User

Table 35 Europe: IT Service Management Market, By Deployment

Table36 Asia-Pacific: IT Service Management Market, By Country

Table37 Asia-Pacific: IT Service Management Market, By Type

Table38 Asia-Pacific: IT Service Management Market, By Deployment

Table39 Asia-Pacific: IT Service Management Market, By End-User

Table40 Rest of the World : IT Service Management Market, By Country

Table41 Rest of the World :IT Service Management Market, By Type

Table42 Rest of the World :IT Service Management Market, By Deployment

Table43 Rest of the World: IT Service Management Market, By End-User

Table44 Latin America: IT Service Management Market, By Country

Table45 Latin America : IT Service Management Market, By Data Type

Table46 Latin America : IT Service Management Market, By Deployment

Table47 Latin America: IT Service Management Market, By End-User

LIST OF FIGURES

FIGURE 1 Global IT Service Management Market segmentation

FIGURE 2 Forecast Methodology

FIGURE 3 Five Forces Analysis of Global IT Service Management Market

FIGURE 4 Value Chain of Global IT Service Management Market

FIGURE 5 Share of Global IT Service Management Market in 2020, by country (in %)

FIGURE 6 Global IT Service Management Market, 2020-2027,

FIGURE 7 Sub segments of Type

FIGURE 8 Global IT Service Management Market size by Type, 2020

FIGURE 9 Share of Global IT Service Management Market by Type, 2020 TO 2027

FIGURE 10 Global IT Service Management Market size by Deployment, 2020

FIGURE 11 Share of Global IT Service Management Market by Deployment, 2020 TO 2027

FIGURE 12 Global IT Service Management Market size by End-User, 2020

FIGURE 13 Share of Global IT Service Management Market by End-User, 2020 TO 2027