Helpdesk Automation Market Research Report: Information By Software Type (Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, And Open Source Help Desk), By Solution (Ticket Sortation, Ticket Scheduling, Alert Management, And Others), By Organization Size (Large Enterprises, And Small and Medium Enterprises), By End-User (BFSI, Retail, Healthcare, Automotive, Telecom, Education, And Government) And By Region (North America, Asia Pacific, Europe, And Rest Of The World) –Market Forecast Till 2032.

TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION

1.2 SCOPE OF STUDY

1.2.1 RESEARCH OBJECTIVE

1.2.2 ASSUMPTIONS

1.2.3 LIMITATIONS

1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH HELPDESK AUTOMATION

2.2 PRIMARY RESEARCH

2.3 SECONDARY RESEARCH

2.4 FORECAST MODEL

2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST

2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
3.1 INTRODUCTION

3.2 MARKET DRIVERS

3.3 MARKET CHALLENGES
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
5.1 PORTER’S FIVE FORCES ANALYSIS

5.2 SUPPLY CHAIN ANALYSIS
6 HELPDESK AUTOMATION MARKET, BY SEGMENTS
6.1 INTRODUCTION

6.2 MARKET STATISTICS

6.2.1 BY SOFTWARE TYPE

6.2.1.1 WEB HELP DESK

6.2.1.2 ON PREMISE HELP DESK

6.2.1.3 ENTERPRISE HELP DESK

6.2.1.4 OPEN SOURCE HELP DESK

6.2.2 BY SOLUTION

6.2.2.1 TICKET SORTATION

6.2.2.2 TICKET SCHEDULING

6.2.2.3 ALERT MANAGEMENT

6.2.2.4 OTHERS

6.2.3 BY ORGANIZATION SIZE

6.2.3.1 LARGE ENTERPRISES

6.2.3.2 SMALL AND MEDIUM ENTERPRISES

6.2.4 BY END USER

6.2.4.1 BFSI

6.2.4.2 REATIL

6.2.4.3 HEALTHCARE

6.2.4.4 AUTOMOTIVE

6.2.4.5 TELECOM

6.2.4.6 EDUCATION

6.2.4.7 GOVERNMENT

6.2.5 BY REGION

6.2.5.1 NORTH AMERICA

6.2.5.1.1 U.S.

6.2.5.1.2 CANADA

6.2.5.1.3 MEXICO

6.2.5.2 EUROPE

6.2.5.2.1 U.K.

6.2.5.2.2 GERMANY

6.2.5.2.3 FRANCE

6.2.5.2.4 ITALY

6.2.5.2.5 REST OF THE EUROPE

6.2.5.3 ASIA PACIFIC

6.2.5.3.1 CHINA

6.2.5.3.2 JAPAN

6.2.5.3.3 SOUTH KOREA

6.2.5.3.4 INDIA

6.2.5.3.5 REST OF THE ASIA PACIFIC

6.2.5.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS

7.2 COMPANY PROFILES

7.2.1 BMC SOFTWARE, INC (U.S.)

7.2.2 CA TECHNOLOGIES (U.S.)

7.2.3 HEWLETT PACKARD ENTERPRISE COMPANY (U.S.)

7.2.4 LANDESK SOFTWARE (U.S.)

7.2.5 SERVICENOW, INC (U.S.)

7.2.6 AXIOS SYSTEMS (U.K.)

7.2.7 HAPPYFOX INC (U.S.)

7.2.8 FRONTRANGE SOLUTIONS (U.S.)

7.2.9 NTRGLOBAL (SPAIN)

7.2.10 SUNRISE SOFTWARE LTD (U.K.)

7.2.11 ATLASSIAN CORPORATION PLC. (AUSTRALIA)

LIST OF TABLES
TABLE 1 HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 2 HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 3 HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 4 HELPDESK AUTOMATION MARKET, BY END USER

TABLE 5 HELPDESK AUTOMATION MARKET, BY REGION

TABLE 6 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 7 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 8 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 9 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY END USER

TABLE 10 U.S. HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 11 U.S. HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 12 U.S. HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 13 U.S. HELPDESK AUTOMATION MARKET, BY END USER

TABLE 14 CANADA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 15 CANADA HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 16 CANADA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 17 CANADA HELPDESK AUTOMATION MARKET, BY END USER

TABLE 18 MEXICO HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 19 MEXICO HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 20 MEXICO HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 21 MEXICO HELPDESK AUTOMATION MARKET, BY END USER

TABLE 22 EUROPE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 23 EUROPE HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 24 EUROPE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 25 EUROPE HELPDESK AUTOMATION MARKET, BY END USER

TABLE 26 U.K. HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 27 U.K. HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 28 U.K. HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 29 U.K. HELPDESK AUTOMATION MARKET, BY END USER

TABLE 30 GERMANY HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 31 GERMANY HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 32 GERMANY HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 33 GERMANY HELPDESK AUTOMATION MARKET, BY END USER

TABLE 34 FRANCE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 35 FRANCE HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 36 FRANCE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 37 FRANCE HELPDESK AUTOMATION MARKET, BY END USER

TABLE 38 ITALY HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 39 ITALY HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 40 ITALY HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 41 ITALY HELPDESK AUTOMATION MARKET, BY END USER

TABLE 42 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 43 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 44 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 45 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY END USER

TABLE 46 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 47 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 48 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 49 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY END USER

TABLE 50 CHINA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 51 CHINA HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 52 CHINA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 53 CHINA HELPDESK AUTOMATION MARKET, BY END USER

TABLE 54 JAPAN HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 55 JAPAN HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 56 JAPAN HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 57 JAPAN HELPDESK AUTOMATION MARKET, BY END USER

TABLE 58 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 59 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 60 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 61 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY END USER

TABLE 62 INDIA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 63 INDIA HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 64 INDIA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 65 INDIA HELPDESK AUTOMATION MARKET, BY END USER

TABLE 66 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 67 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 68 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 69 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY END USER

TABLE 70 REST OF WORLD HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE

TABLE 71 REST OF WORLD HELPDESK AUTOMATION MARKET, BY SOLUTION

TABLE 72 REST OF WORLD HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE

TABLE 73 REST OF WORLD HELPDESK AUTOMATION MARKET, BY END USER

LIST OF FIGURES
FIGURE 1 RESEARCH BOT SOFTWARE TYPE

FIGURE 2 HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 3 HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 4 HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 5 HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 6 HELPDESK AUTOMATION MARKET, BY REGION (%)

FIGURE 7 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 8 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 9 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 10 NORTH AMERICA HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 11 U.S. HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 12 U.S. HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 13 U.S. HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 14 U.S. HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 15 CANADA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 16 CANADA HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 17 CANADA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 18 CANADA HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 19 MEXICO HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 20 MEXICO HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 21 MEXICO HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 22 EUROPE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 23 EUROPE HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 24 EUROPE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 25 EUROPE HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 26 U.K. HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 27 U.K. HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 28 U.K. HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 29 U.K. HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 30 GERMANY HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 31 GERMANY HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 32 GERMANY HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 33 GERMANY HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 34 FRANCE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 35 FRANCE HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 36 FRANCE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 37 FRANCE HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 38 ITALY HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 39 ITALY HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 40 ITALY HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 41 ITALY HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 42 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 43 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 44 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 45 REST OF EUROPE HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 46 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 47 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 48 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 49 ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 50 CHINA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 51 CHINA HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 52 CHINA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 53 CHINA HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 54 JAPAN HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 55 JAPAN HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 56 JAPAN HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 57 JAPAN HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 58 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 59 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 60 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 61 SOUTH KOREA HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 62 INDIA HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 63 INDIA HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 64 INDIA HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 65 INDIA HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 66 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 67 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 68 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 69 REST OF ASIA PACIFIC HELPDESK AUTOMATION MARKET, BY END USER (%)

FIGURE 70 REST OF WORLD HELPDESK AUTOMATION MARKET, BY SOFTWARE TYPE (%)

FIGURE 71 REST OF WORLD HELPDESK AUTOMATION MARKET, BY SOLUTION (%)

FIGURE 72 REST OF WORLD HELPDESK AUTOMATION MARKET, BY ORGANIZATION SIZE (%)

FIGURE 73 REST OF WORLD HELPDESK AUTOMATION MARKET, BY END USER (%)