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GDPR Services Market Share

ID: MRFR//5723-CR | 141 Pages | Author: Ankit Gupta| April 2020

The GDPR (General Data Protection Regulation) Services Market has emerged as a major participant in the dynamic landscape of data security and privacy, offering solutions for companies striving to comply. Situational processes on market share within this segment are diverse and reflect the varied nature of GDPR compliance services. One approach is based on specialization, where some companies focus on certain aspects of GDPR, such as data mapping, consent management, or breach response. Another popular strategy entails offering all-encompassing services that purport to deliver comprehensive GDPR solutions. These include initial assessments, gap analyses, and ongoing compliance monitoring and training sessions.
Additionally, market share positioning in the GDPR Services Market is influenced by valuation systems. Some firms use a cost leadership strategy, positioning themselves as a cheaper option in the market. These are indispensable constituents of the overall marketing strategy of any brand operating within this area. In most cases, businesses opt to partner with tech vendors, legal companies, or cyber security consultants. Collaborating with such entities allows firms to provide a wider range of services, build their know-how, and enter into new markets. For instance, a GDPR compliance service provider may cooperate with a cybersecurity company to give integrated solutions that cater to both data protection and privacy concerns so as to appeal to a larger pool of customers.
Also, geographical expansion is an important tactic used to position the market share in the GDPR Services Market. Opportunities are being exploited by companies across regions where rules on safeguarding personal information are evolving globally since the global reach of the GDPR goes beyond EU member states. This has become more prominent in the strategies of GDPR suppliers who focus on their client's needs as customer-centric approaches gain traction in market share positioning techniques adopted by these providers. Businesses differentiate themselves by giving excellent service support, personalized consultations, and user-friendly interfaces. It helps increase customer satisfaction and promotes loyalty as organizations value service providers who emphasize their special needs and challenges in order to achieve GDPR compliance.

Covered Aspects:

Report Attribute/Metric Details
Base Year For Estimation   2021  Forecast Period  2022–2032  Historical Data  2021  Forecast Units  Value (USD Billion)  Report Coverage  Revenue Forecast, Competitive Landscape, Growth Factors, and Trends  Segments Covered  By Type, Vertical  Geographies Covered  North America, Europe, Asia-Pacific  Key Vendors  IBM Corporation (US) Oracle Corporation (US) Microsoft Corporation (US) Amazon.com Inc. (US) Capgemini (France) Informatica (US) Hitachi Systems Security Inc. (Japan) Veritas (US) Micro Focus (UK) Absolute Software Corporation (UK) Mimecast Services Limited (UK) Iron Mountain Incorporated (US) Proofpoint (US) and Trustwave Holdings Inc. (US)  Key Market Opportunities    Key Market Drivers  This, in turn, is driving the overall market for GDPR services.
Historical Data 2021 Forecast Units Value (USD Billion) Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends Segments Covered By Type, Vertical Geographies Covered North America, Europe, Asia-Pacific Key Vendors IBM Corporation (US) Oracle Corporation (US) Microsoft Corporation (US) Amazon.com Inc. (US) Capgemini (France) Informatica (US) Hitachi Systems Security Inc. (Japan) Veritas (US) Micro Focus (UK) Absolute Software Corporation (UK) Mimecast Services Limited (UK) Iron Mountain Incorporated (US) Proofpoint (US) and Trustwave Holdings Inc. (US) Key Market Opportunities Key Market Drivers This, in turn, is driving the overall market for GDPR services.
Forecast Period   2022–2032  Historical Data  2021  Forecast Units  Value (USD Billion)  Report Coverage  Revenue Forecast, Competitive Landscape, Growth Factors, and Trends  Segments Covered  By Type, Vertical  Geographies Covered  North America, Europe, Asia-Pacific  Key Vendors  IBM Corporation (US) Oracle Corporation (US) Microsoft Corporation (US) Amazon.com Inc. (US) Capgemini (France) Informatica (US) Hitachi Systems Security Inc. (Japan) Veritas (US) Micro Focus (UK) Absolute Software Corporation (UK) Mimecast Services Limited (UK) Iron Mountain Incorporated (US) Proofpoint (US) and Trustwave Holdings Inc. (US)  Key Market Opportunities    Key Market Drivers  This, in turn, is driving the overall market for GDPR services.
Growth Rate   27.0%  Base Year  2021  Forecast Period  2022–2032  Historical Data  2021  Forecast Units  Value (USD Billion  Report Coverage  Revenue Forecast, Competitive Landscape, Growth Factors, and Trends  Segments Covered  By Type, Vertical  Geographies Covered  North America, Europe, Asia-Pacific  Key Vendors  IBM Corporation (US) Oracle Corporation (US) Microsoft Corporation (US) Amazon.com Inc. (US) Capgemini (France) Informatica (US) Hitachi Systems Security Inc. (Japan) Veritas (US) Micro Focus (UK) Absolute Software Corporation (UK) Mimecast Services Limited (UK) Iron Mountain Incorporated (US) Proofpoint (US) and Trustwave Holdings Inc. (US)  Key Market Opportunities    Key Market Drivers  This, in turn, is driving the overall market for GDPR services.

GDPR Services Market Overview


The Global GDPR Services Market is expected to reach from USD 1.021 billion in 2022 to USD 8.754 billion by 2032, at a CAGR of 27.0% during the forecast period, 2022–2032.


GDPR compliance creates transparency between the customer and the enterprise. With the rollout of GDPR in the year 2018, companies across different industry verticals had to restructure their entire business processing systems in line with various compliances. Some of the key countries that lead all the other countries in GDPR compliance include the US, the UK, Spain, Germany, and the Netherlands. More than 50% of the enterprises operating in these countries have largely or completely become compliant with GDPR. In terms of industry verticals, manufacturing, retail, utilities, and telecommunications were leading in GDPR compliance. 


Figure 1: GDPR Services Market Size, 2022-2032 (USD Billion)


GDPR Services Market Overview1


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Companies operating in these industries have been investing a significant share of their global revenue on restructuring their business processes as per GDPR compliance. US-based companies are expected to spend in the range of USD 2-10 Million to meet GDPR requirements. This share is expected to be more for Europe-based companies. The entire intention behind GDPR was to rebuild the customers’ trust among various enterprises and to create a more transparent environment for customers where they can freely share their personal data without it being breached, lost, or misused.


With the growing need to become compliant with GDPR, the demand for various GDPR solutions and services is increasing. This, in turn, is acting as a major growth factor for the market. Over the last 3 years, companies that were not compliant with the GDPR have had to pay heavy fines. For instance, In July 2019, British Airways was imposed with a fine of USD 223.5 Million (proposed penalty by ICO) by the UK’s Information Commissioner’s Office (ICO) for a data breach under GDPR. The fine was equivalent to 1.5% of British Airways’ annual global turnover in the year 2017. 


The fine was imposed after an ICO investigation found out that the company did not take strict security measures to protect the personal data of approximately 500,000 customers. Poor security arrangements to protect customer information led to the loss of personal data of the airline’s half a million customers. Therefore, to avoid such hefty fines, enterprises are restructuring their business operations. This, in turn, is driving the overall market for GDPR services.


Synopsis


The Global GDPR Services Market has been segmented based on Type, Organization Size, Vertical, and Region.


By Type, the market has been segmented into solution and service. The solutions are further segmented into data management and API management. Services have been further segmented into GDPR readiness assessment and DPIA, DPO-as-a-Service, and others. The solution segment accounted for the larger market share of 64.2% in 2018; it is expected to register a CAGR of 22.8% during the forecast period. The services segment is projected to register the higher CAGR of 24.3%.


By Organization Size, the market is segmented into small and medium enterprises and large enterprises. The large enterprise segment accounted for the larger market share in 2018, it is expected to register a CAGR of 22.9% during the forecast period. The SME segment is projected to register the higher CAGR of 24.5%.


By Vertical, the GDPR services market has been classified into manufacturing, retail, utilities, IT & telecommunications, BFSI, government services, automotive, travel & hospitality, media & entertainment, education, and others. The manufacturing segment accounted for the largest market share; it is expected to register a CAGR of 24.8% during the forecast period. The retail segment was the second-largest market in 2018, However, the education segment is expected to register the highest CAGR of 26.2%.


Regional Insights


Geographically, the global GDPR services market has been segmented into the Asia-Pacific, North America, Europe, and the rest of the world (the Middle East & Africa and South America).


North America is the second-largest market in terms of market share in the global GDPR services market. The US is the biggest market for GDPR services. Enterprises operating in North America, with a client base in Europe, need to comply with GDPR. A large number of North America-based enterprises deal with customers who reside in Europe. Some of the big brands with a strong customer base in Europe include McDonald’s, General Electric, DuPont, and Goldman Sachs, among others.


The rest of the world includes South America and the Middle East & Africa regions. In both South America and the Middle East & Africa, a large number of enterprises are expanding to various regions including Europe. These organizations are required to follow GDPR to effectively operate in Europe, due to which, the enterprises need GDPR services and solutions so that they can comprehensively comply with all the regulations listed in the GDPR act.


Companies Covered


The key players of the global GDPR services market are:

  • Oracle Corporation (US)

  • IBM Corporation (US)

  • Microsoft Corporation (US)

  • Capgemini (France)

  • Informatica (US)

  • Hitachi Systems Security, Inc. (Japan)

  • Micro Focus (UK)

  • Absolute Software Corporation (UK)

  • Mimecast Services Limited (UK)

  • Veritas (US)

  • Iron Mountain Incorporated (US)

  • Proofpoint (US)

  • Trustwave Holdings Inc. (US)

  • Amazon.com, Inc. (US)


Key Developments



On July 19, 2022, ZoomInfo, a leading global player in go-to-market software, data, and intelligence, announced joining the AWS Partner Network (APN), one of the most comprehensive and widely adopted cloud offerings worldwide to improve data delivery through its Data-as-a-Service (DaaS) platform, OperationsOS. This unlocks a new, efficient method for leveraging ZoomInfo's data and intelligence.


Under the program, ZoomInfo and AWS customers can access ZoomInfo's enriched data within Amazon S3. OperationsOS will help eliminate data decay by pushing recurring data updates through AWS. ZoomInfo ensures the accuracy of its data with frequent enrichment services directly within AWS. It also prioritizes GDPR & CCPA compliance and maintains rigorous data privacy & security practices across all data provided through partners.


On Feb. 03, 2022, European cloud providers, including Amazon Web Services, Aruba, Elogic, Leaseweb, OVHCloud, and Outscale, announced their plans to implement the new GDPR compliance code. These cloud providers hope the new code of practice will provide customers with greater assurance of their data security in the cloud. The new code is developed by CISPE, validated by the European Data Protection Board (EDPB), and approved by the CNIL, French Data Protection Authority. 


On Nov. 16, 2021, Colt Technology Services announced that it has become one among ten communications providers across the globe to have GDPR-compliant Binding Corporate Rules. Recently, the company received an official approval of its Binding Corporate Rules (BCRs) from the European Data Protection Board (EFPB). Colt aims to help customers keep their data safe, offering offer the safest network and best data protection assurance globally.


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