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Cloud Managed Services Market Size

ID: MRFR//4068-HCR | 100 Pages | Author: Ankit Gupta| December 2024

Many variables drive the Cloud Managed Services Market's dynamics and development. These market factors include rising need for efficient and scalable IT infrastructure. Expertly managed services are essential as organizations go to the cloud. Cloud solutions' cost-effectiveness and flexibility are encouraging organizations to use managed services to concentrate on core capabilities and outsource cloud infrastructure maintenance.
Additionally, fast technology improvements shape the industry. Cloud managed services are evolving due to advances in cloud computing technologies like AI, machine learning, and IoT. These technologies improve cloud service performance and allow predictive analytics and proactive management, improving cloud-based operations.
The competitive landscape also shapes cloud managed services market aspects. New and improved services are introduced to differentiate suppliers as they compete for market share. This competition encourages innovation and forces suppliers to improve their services, ensuring customers have access to cutting-edge solutions that fit their changing demands.
Another major issue affecting cloud managed services is security. Businesses value cloud infrastructure security as cyber attacks become more frequent and sophisticated. Managed service companies who provide data encryption, threat detection, and regular security audits have a competitive advantage.
Cloud scalability and flexibility drive managed service adoption. Businesses now need flexible systems that can scale up or down and respond to changing needs. Cloud managed services offer the infrastructure and support for scalability, helping enterprises match IT resources with business goals.
Businesses in all sectors worry about regulatory compliance. Service providers' regulatory compliance affects the cloud managed services industry. Customers trust providers that comply with data privacy laws, industry standards, and other rules, especially in highly regulated industries like banking and healthcare.
Businesses considering cloud managed services want cost efficiency. Moving from CapEx to OpEx motivates IT budget optimization. Cloud managed services allow enterprises to pay just for what they need, eliminating huge infrastructure costs.
The geography also affects cloud managed service market aspects. Cloud adoption maturity varies by area due to infrastructure development, economic circumstances, and regulations. As enterprises globally grasp the advantages of cloud services, demand for cloud managed services grows, with geographical differences impacting service types and scope.
Market trends depend on customer choices and expectations. SLAs, customer support, and the capacity to modify services become critical differentiators as firms grow more selective in their managed service provider choices. Offering a smooth and customized experience to customers is likely to lead to market success.

Covered Aspects:

Report Attribute/Metric Details
Market Size Value In 2022 USD 60.4 Billion
Market Size Value In 2023 USD 68.49 Billion
Growth Rate 13.40% (2023-2030)

Cloud-Managed Services Market Overview


Global Cloud-Managed Services Market Size was valued at USD 60.4 billion in 2022. The cloud-managed services market industry is projected to grow from USD 68.49 Billion in 2023 to USD 145.66 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 13.40% during the forecast period (2023 - 2030). Incorporating cloud-based industries and reducing operation costs and IT expenditures are the key cloud-managed services market drivers enhancing market growth.


Figure 1: Cloud-Managed Services Market Size, 2024-2032 (USD Billion)


Cloud-Managed Services Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Cloud-Managed Services Market Trends


A rise in cloud service demand is driving the market growth


Market CAGR for cloud-managed services is being driven by significant economic savings, such as cost reductions and reductions in infrastructure acquisition costs. Managed cloud services can result in significant economic savings, including cost savings and reduced capital expenditures for acquiring hosting infrastructure. As a result of cloud-managed services, organizations reduce capital expenditures by minimizing the cost of investing in physical IT resources. Businesses can cut operating costs by properly deploying cloud services, whether private, public, hybrid, or community clouds. 


Cloud-managed services can also provide a high return on investment, automatically increasing their businesses' agility. In January 2022, according to FCW (The Business Federal Technology), more than 44% of companies believed that cloud-managed services could help them get a quick return on investment. As a result of such trends, the cloud-managed services market is expected to grow rapidly in the coming years.


Additionally, Over the last few decades, small and medium businesses have seen an enormous increase in entrepreneurs. Because of the advantages cloud-managed services offer, like cost-cutting and business flexibility, that prove to be a boon to startups, there is great demand for them. Cloud-managed services are increasing in importance because of the growth of these small and medium businesses. According to a survey by Microsoft Corporation in February 2020, more than 76% of India’s total economic output comes from small and medium enterprises (SMEs). Furthermore, the growth of the global cloud-managed services market has been driven by SMEs' increasing use of cloud services.


For businesses to satisfy their IT and network needs, managed cloud services will overshadow all other technologies as they develop plans and apply fresh strategies. Many businesses now run their IT applications on cloud servers, including those for accounting, finance, customer relationship management, etc. The global level of cloud adoption is evolving due to the widespread adoption of cloud solutions for managing businesses. Cloud-managed services are projected to grow as businesses adopt cloud solutions more widely. In addition, businesses are expected to become more aware of the benefits of cloud-managed services over the research period, which is expected to accelerate market growth.


For instance, A managed cloud service will be at the forefront of all technologies enterprises use to fulfill their IT and network needs. Many organizations run their IT applications on cloud servers, including accounting, finance, and human resources. Thus, driving the cloud-managed services market revenue.


Cloud Managed Services Market Segment Insights


Cloud Managed Services Type Insights


The global cloud-managed services market segmentation, based on type, includes managed infrastructure services and managed network services. The managed network services segment dominated the market, accounting for 35% of market revenue. As businesses adopt cloud-managed services to manage network-related services and administer their networks, the growth of this segment is mainly attributed to the adoption of cloud-managed services. In addition to providing companies with a comprehensive platform for creating and managing remote data networks, cloud-based network-managed services also offer WAN/LAN/WLAN solutions. Since they offer a wide range of services, the adoption of these services has increased exponentially in recent years. They include implementing high-quality network solutions, managing and monitoring IT networks, maintaining equipment, and maintaining ICT systems.


Cloud Managed Services Deployment Insights


The global cloud-managed services market segmentation, based on deployment, includes cloud and on-premise. The cloud category generated the most income (58.4%). There are many advantages to using a private cloud for businesses, including enhanced control and data security. This model also offers businesses cost savings and stability. A private cloud allows organizations to customize their IT resources to meet their needs. Most businesses with business-critical operations use these systems, including governments, banks, and other mid to large-sized organizations.


Cloud Managed Services Organization Size Insights


The global cloud-managed services market data, based on organization size, includes small and medium enterprises. The medium enterprises category generated the most income (68.4%). Utilizing cloud-managed services allows businesses to reduce costs and anticipate a steady monthly fee based on their needs, all while assisting service providers with managing all servers and apps via a single location within the data center.


Cloud Managed Services End-User Insights


The global cloud-managed services industry, based on end-user, includes BFSI, telecommunication and IT. The telecommunication and IT category generated the most income (75.9%). It is becoming more common for telecom and IT companies to use cloud-managed services better to manage services across a wide range of applications. Using the cloud will reduce the internal computing needed and decrease surplus expenses. Moreover, IT and telecom companies are early adopters of efficient technologies like BYOD (Bring Your Device).


Figure 1: Cloud Managed Services Market, by End-User, 2022 & 2030 (USD billion)

Cloud Managed Services Market, by End-User, 2022 & 2030


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Cloud Managed Services Regional Insights


By Region, the study provides market insights into North America, Europe, Asia-Pacific and Rest of the World. The North American cloud-managed services market area will dominate the cloud-managed services market. The region is experiencing a cloud-managed services market expansion due to a greater adoption rate of cloud computing technologies and an explosion in the number of data centers deployed. Furthermore, many cloud management system providers are present in this region, and they have matured in the cloud-managed services market.


Further, the major countries studied in the cloud-managed services market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: CLOUD MANAGED SERVICES MARKET SHARE BY REGION 2022 (%)

CLOUD MANAGED SERVICES MARKET SHARE BY REGION 2022


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Asia-Pacific's cloud-managed services market accounts for the second-largest market share due to the improvement in the IT industry, and the government is focusing more on advancing cloud computing technologies. Further, China’s cloud-managed services market held the largest market share, and the Indian cloud-managed services market was the fastest-growing market in the Asia-Pacific region


The Europe cloud-managed services market is expected to grow at the fastest CAGR from 2023 to 2030. There is an increasing demand for new technologies and better infrastructure in Europe, driving the market growth. Major players include Verizon Communications, NTT DATA Services, and many others. Moreover, the German cloud-managed services market held the largest market share, and the UK cloud-managed services market was the fastest-growing market in the European region.


For instance, It was announced in 2020 that NTT Data Services would partner with Amazon Web Services. A key goal of this partnership is to optimize and manage data more effectively.


Cloud Managed Services Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development to expand their product lines, which will help the cloud-managed services market grow even more. Market participants are also undertaking various strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. The cloud-managed services industry must offer cost-effective items to expand and survive in a more competitive and rising market climate.


Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the global cloud-managed services industry to benefit clients and increase the market sector. In recent years, the cloud-managed services industry has offered some of the most significant advantages to the IT and telecommunication industries. Major players in the cloud-managed services market, including IBM technologies (U.S.), Huawei Technologies (China), Alcatel-Lucent (Finland), NTT DATA Corporation (Japan), Cisco Systems (U.S.), Ericsson (U.S.), Verizon Communications (U.S.), Accenture PLC (Ireland), NTT DATA Services (U.S.), and Fujitsu Ltd.(Japan)


Cisco Systems, Inc. provides networking and information technology services. The company offers various services, including enterprise network security, software development, data collaboration, cloud computing and cloud computing services. In June 2022, A new Cisco ThousandEyes product for proactively forecasting and optimizing WAN performance was launched in June 2022 by Cisco. The product provides a unified cloud management experience across Cisco Meraki, Cisco Catalyst, and Cisco Nexus portfolios. As part of Cisco's cloud-managed platform strategy, these innovations showcase Cisco's commitment to enabling customer businesses to thrive despite unpredictability through agility, resiliency, and productivity.


It operates as a holding company under the name Truven Holding Corporation. The Company offers strategic consulting, analytical consulting, clinical strategy, research, health plan advisory services, and other healthcare services through its subsidiaries. It provides its services worldwide. In October 2021, IBM and Deloitte developed DAPPER, an AI-enabled managed analytics solution to accelerate hybrid cloud and AI adoption. An end-to-end managed service offering ensures insights on data are delivered via a secure, simple-to-use platform.


Key Companies in the Cloud-Managed Services market include



  • IBM technologies (U.S.)

  • Huawei Technologies (China)

  • Alcatel-Lucent (Finland)

  • NTT DATA Corporation (Japan)

  • Cisco Systems (U.S.)

  • Ericsson (U.S.)

  • Verizon Communications (U.S.)

  • Accenture PLC (Ireland)

  • NTT DATA Services (U.S.)

  • Fujitsu Ltd.(Japan)


Cloud-Managed Services Industry Developments


December 2022- In order to grow its company in India to $1 billion, Noventiq, a global provider of digital transformation & cybersecurity solutions, recently announced it has acquired G7 CR Technologies India Pvt Ltd, leading cloud managed services provider and a leading Microsoft partner, for an undisclosed fee.


This acquisition further solidifies Noventiq's position as the industry leader in India, one amid the world's fastest-growing IT markets, for Microsoft products.


G7 CR, which has its headquarters in Bengaluru and presently serves over 600 clients from small and medium-sized enterprises (SMEs), large corporations, the government, and startup companies throughout India, will send 200 experts to Noventiq.


This deal marks their fourth acquisition in this nation, demonstrating how crucial it is to their plan to keep investing in India for India. Mid-term, they want to establish a $1 billion business in India, CEO of Noventiq, Sergei Chernovolenko, remarked.


In the previous two years, Noventiq has purchased Value Point Systems (in October), Umbrella Infocare (in February), and Embee (in January 2021) in India.


For data and Artificial intelligence, infrastructure, digital & app innovation, contemporary work, and security, G7 CR is a Microsoft Solution Partner.


According to Christopher Richard, Managing Director and Founder of G7 CR Technologies India, Noventiq's worldwide scale and G7CR's technical skills combined will enable them to give a better solution offering, & deeper tech engagements, both to their present and potential customers.


The new name for Softline Holding is Noventiq, which has its headquarters in London. The business links more than 75,000 organizations across all sectors with a large number of IT vendors.


During the fiscal year 2021, the company generated revenues of about $1.1 billion. 3,900 people work for it in around 60 nations in Asia, South America, Europe, the Middle East, and Africa.


The price at which Noventiq acquired the G7 CR Technologies India Pvt Ltd. was not made public.


Cloud-Managed Services Market Segmentation


Cloud-Managed Services Type Outlook



  • Managed Infrastructure Services

  • Managed Network Services


Cloud-Managed Services Deployment Outlook



  • Cloud

  • On-Premise


Cloud-Managed Services Organization Size Outlook



  • Small Enterprises

  • Medium Enterprises


Cloud-Managed Services End-User Outlook



  • BFSI

  • Telecommunication and IT


Cloud-Managed Services Regional Outlook




  • North America



    • US

    • Canada




  • Europe



    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Rest of Europe




  • Asia-Pacific



    • China

    • Japan

    • India

    • Australia

    • South Korea

    • Australia

    • Rest of Asia-Pacific




  • Rest of the World




    • Middle East




    • Africa




    • Latin America





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