TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION
1.2 SCOPE OF STUDY
1.2.1 RESEARCH OBJECTIVE
1.2.2 ASSUMPTIONS
1.2.3 LIMITATIONS
1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH BOT SERVICES
2.2 PRIMARY RESEARCH
2.3 SECONDARY RESEARCH
2.4 FORECAST MODEL
2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
3.1 INTRODUCTION
3.2 MARKET DRIVERS
3.3 MARKET CHALLENGES
3.4 MARKET OPPORTUNITIES
3.5 MARKET RESTRAINTS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
5.1 PORTERโS FIVE FORCES ANALYSIS
5.2 SUPPLY CHAIN ANALYSIS
6 BOT SERVICES MARKET, BY SEGMENTS
6.1 INTRODUCTION
6.2 MARKET STATISTICS
6.2.1 BY SERVICE
6.2.1.1 FRAMEWORK
6.2.1.2 PLATFORM
6.2.2 BY TYPE
6.2.2.1 TEXT
6.2.2.2 AUDIO
6.2.2.3 VIDEO
6.2.3 BY DEPLOYMENT
6.2.3.1 SOCIAL MEDIA
6.2.3.2 SMS
6.2.3.3 WEBSITES
6.2.3.4 CLOUD
6.2.4 BY END USER
6.2.4.1 BFSI
6.2.4.2 REATIL
6.2.4.3 HEALTHCARE
6.2.4.4 MEDIA & ENTERTAINMENT
6.2.4.5 TELECOM
6.2.4.6 TRAVEL
6.2.4.7 GOVERNMENT
6.2.5 BY REGION
6.2.5.1 NORTH AMERICA
6.2.5.1.1 U.S.
6.2.5.1.2 CANADA
6.2.5.1.3 MEXICO
6.2.5.2 EUROPE
6.2.5.2.1 U.K.
6.2.5.2.2 GERMANY
6.2.5.2.3 FRANCE
6.2.5.2.4 ITALY
6.2.5.2.5 REST OF THE EUROPE
6.2.5.3 ASIA PACIFIC
6.2.5.3.1 CHINA
6.2.5.3.2 JAPAN
6.2.5.3.3 SOUTH KOREA
6.2.5.3.4 INDIA
6.2.5.3.5 REST OF THE ASIA PACIFIC
6.2.5.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS
7.2 COMPANY PROFILES
7.2.1 [24]7.AI, INC (U.S.)
7.2.2 AMAZON WEB SERVICES, INC (U.S.)
7.2.3 ASPECT SOFTWARE, INC (U.S.)
7.2.4 ASTUTE, INC (U.S.)
7.2.5 CREATIVE VIRTUAL LTD (U.K.)
7.2.6 FACEBOOK, INC (U.S.)
7.2.7 GOOGLE LLC (U.S.)
7.2.8 INTERNATIONAL BUSINESS MACHINES CORPORATION (U.S.)
7.2.9 INBENTA TECHNOLOGIES INC (U.S.)
7.2.10 MICROSOFT CORPORATION (U.S.)
7.2.11 NUANCE COMMUNICATIONS, INC. (U.S.)
7.2.12 OTHERS
LIST OF TABLES
TABLE 1 BOT SERVICES MARKET, BY SERVICE
TABLE 2 BOT SERVICES MARKET, BY TYPE
TABLE 3 BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 4 BOT SERVICES MARKET, BY END USER
TABLE 5 BOT SERVICES MARKET, BY REGION
TABLE 6 NORTH AMERICA BOT SERVICES MARKET, BY SERVICE
TABLE 7 NORTH AMERICA BOT SERVICES MARKET, BY TYPE
TABLE 8 NORTH AMERICA BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 9 NORTH AMERICA BOT SERVICES MARKET, BY END USER
TABLE 10 U.S. BOT SERVICES MARKET, BY SERVICE
TABLE 11 U.S. BOT SERVICES MARKET, BY TYPE
TABLE 12 U.S. BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 13 U.S. BOT SERVICES MARKET, BY END USER
TABLE 14 CANADA BOT SERVICES MARKET, BY SERVICE
TABLE 15 CANADA BOT SERVICES MARKET, BY TYPE
TABLE 16 CANADA BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 17 CANADA BOT SERVICES MARKET, BY END USER
TABLE 18 MEXICO BOT SERVICES MARKET, BY SERVICE
TABLE 19 MEXICO BOT SERVICES MARKET, BY TYPE
TABLE 20 MEXICO BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 21 MEXICO BOT SERVICES MARKET, BY END USER
TABLE 22 EUROPE BOT SERVICES MARKET, BY SERVICE
TABLE 23 EUROPE BOT SERVICES MARKET, BY TYPE
TABLE 24 EUROPE BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 25 EUROPE BOT SERVICES MARKET, BY END USER
TABLE 26 U.K. BOT SERVICES MARKET, BY SERVICE
TABLE 27 U.K. BOT SERVICES MARKET, BY TYPE
TABLE 28 U.K. BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 29 U.K. BOT SERVICES MARKET, BY END USER
TABLE 30 GERMANY BOT SERVICES MARKET, BY SERVICE
TABLE 31 GERMANY BOT SERVICES MARKET, BY TYPE
TABLE 32 GERMANY BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 33 GERMANY BOT SERVICES MARKET, BY END USER
TABLE 34 FRANCE BOT SERVICES MARKET, BY SERVICE
TABLE 35 FRANCE BOT SERVICES MARKET, BY TYPE
TABLE 36 FRANCE BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 37 FRANCE BOT SERVICES MARKET, BY END USER
TABLE 38 ITALY BOT SERVICES MARKET, BY SERVICE
TABLE 39 ITALY BOT SERVICES MARKET, BY TYPE
TABLE 40 ITALY BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 41 ITALY BOT SERVICES MARKET, BY END USER
TABLE 42 REST OF EUROPE BOT SERVICES MARKET, BY SERVICE
TABLE 43 REST OF EUROPE BOT SERVICES MARKET, BY TYPE
TABLE 44 REST OF EUROPE BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 45 REST OF EUROPE BOT SERVICES MARKET, BY END USER
TABLE 46 ASIA PACIFIC BOT SERVICES MARKET, BY SERVICE
TABLE 47 ASIA PACIFIC BOT SERVICES MARKET, BY TYPE
TABLE 48 ASIA PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 49 ASIA PACIFIC BOT SERVICES MARKET, BY END USER
TABLE 50 CHINA BOT SERVICES MARKET, BY SERVICE
TABLE 51 CHINA BOT SERVICES MARKET, BY TYPE
TABLE 52 CHINA BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 53 CHINA BOT SERVICES MARKET, BY END USER
TABLE 54 JAPAN BOT SERVICES MARKET, BY SERVICE
TABLE 55 JAPAN BOT SERVICES MARKET, BY TYPE
TABLE 56 JAPAN BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 57 JAPAN BOT SERVICES MARKET, BY END USER
TABLE 58 SOUTH KOREA BOT SERVICES MARKET, BY SERVICE
TABLE 59 SOUTH KOREA BOT SERVICES MARKET, BY TYPE
TABLE 60 SOUTH KOREA BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 61 SOUTH KOREA BOT SERVICES MARKET, BY END USER
TABLE 62 INDIA BOT SERVICES MARKET, BY SERVICE
TABLE 63 INDIA BOT SERVICES MARKET, BY TYPE
TABLE 64 INDIA BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 65 INDIA BOT SERVICES MARKET, BY END USER
TABLE 66 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY SERVICE
TABLE 67 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY TYPE
TABLE 68 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 69 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY END USER
TABLE 70 REST OF WORLD BOT SERVICES MARKET, BY SERVICE
TABLE 71 REST OF WORLD BOT SERVICES MARKET, BY TYPE
TABLE 72 REST OF WORLD BOT SERVICES MARKET, BY DEPLOYMENT
TABLE 73 REST OF WORLD BOT SERVICES MARKET, BY END USER
LIST OF FIGURES
FIGURE 1 RESEARCH BOT SERVICE
FIGURE 2 BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 3 BOT SERVICES MARKET, BY TYPE (%)
FIGURE 4 BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 5 BOT SERVICES MARKET, BY END USER (%)
FIGURE 6 BOT SERVICES MARKET, BY REGION (%)
FIGURE 7 NORTH AMERICA BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 8 NORTH AMERICA BOT SERVICES MARKET, BY TYPE (%)
FIGURE 9 NORTH AMERICA BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 10 NORTH AMERICA BOT SERVICES MARKET, BY END USER (%)
FIGURE 11 U.S. BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 12 U.S. BOT SERVICES MARKET, BY TYPE (%)
FIGURE 13 U.S. BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 14 U.S. BOT SERVICES MARKET, BY END USER (%)
FIGURE 15 CANADA BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 16 CANADA BOT SERVICES MARKET, BY TYPE (%)
FIGURE 17 CANADA BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 18 CANADA BOT SERVICES MARKET, BY END USER (%)
FIGURE 19 MEXICO BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 20 MEXICO BOT SERVICES MARKET, BY TYPE (%)
FIGURE 21 MEXICO BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 22 EUROPE BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 23 EUROPE BOT SERVICES MARKET, BY TYPE (%)
FIGURE 24 EUROPE BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 25 EUROPE BOT SERVICES MARKET, BY END USER (%)
FIGURE 26 U.K. BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 27 U.K. BOT SERVICES MARKET, BY TYPE (%)
FIGURE 28 U.K. BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 29 U.K. BOT SERVICES MARKET, BY END USER (%)
FIGURE 30 GERMANY BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 31 GERMANY BOT SERVICES MARKET, BY TYPE (%)
FIGURE 32 GERMANY BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 33 GERMANY BOT SERVICES MARKET, BY END USER (%)
FIGURE 34 FRANCE BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 35 FRANCE BOT SERVICES MARKET, BY TYPE (%)
FIGURE 36 FRANCE BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 37 FRANCE BOT SERVICES MARKET, BY END USER (%)
FIGURE 38 ITALY BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 39 ITALY BOT SERVICES MARKET, BY TYPE (%)
FIGURE 40 ITALY BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 41 ITALY BOT SERVICES MARKET, BY END USER (%)
FIGURE 42 REST OF EUROPE BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 43 REST OF EUROPE BOT SERVICES MARKET, BY TYPE (%)
FIGURE 44 REST OF EUROPE BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 45 REST OF EUROPE BOT SERVICES MARKET, BY END USER (%)
FIGURE 46 ASIA PACIFIC BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 47 ASIA PACIFIC BOT SERVICES MARKET, BY TYPE (%)
FIGURE 48 ASIA PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 49 ASIA PACIFIC BOT SERVICES MARKET, BY END USER (%)
FIGURE 50 CHINA BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 51 CHINA BOT SERVICES MARKET, BY TYPE (%)
FIGURE 52 CHINA BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 53 CHINA BOT SERVICES MARKET, BY END USER (%)
FIGURE 54 JAPAN BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 55 JAPAN BOT SERVICES MARKET, BY TYPE (%)
FIGURE 56 JAPAN BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 57 JAPAN BOT SERVICES MARKET, BY END USER (%)
FIGURE 58 SOUTH KOREA BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 59 SOUTH KOREA BOT SERVICES MARKET, BY TYPE (%)
FIGURE 60 SOUTH KOREA BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 61 SOUTH KOREA BOT SERVICES MARKET, BY END USER (%)
FIGURE 62 INDIA BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 63 INDIA BOT SERVICES MARKET, BY TYPE (%)
FIGURE 64 INDIA BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 65 INDIA BOT SERVICES MARKET, BY END USER (%)
FIGURE 66 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 67 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY TYPE (%)
FIGURE 68 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 69 REST OF ASIA PACIFIC BOT SERVICES MARKET, BY END USER (%)
FIGURE 70 REST OF WORLD BOT SERVICES MARKET, BY SERVICE (%)
FIGURE 71 REST OF WORLD BOT SERVICES MARKET, BY TYPE (%)
FIGURE 72 REST OF WORLD BOT SERVICES MARKET, BY DEPLOYMENT (%)
FIGURE 73 REST OF WORLD BOT SERVICES MARKET, BY END USER (%)