Investments by Big Retail Giants in Retail Automation is Expected to Boost the Market Growth in Retail Automation Market During the Forecast Period

The Retail Automation market is estimated to register a CAGR of 18.20% during the forecast period of 2024 to 2032.

MRFR recognizes the following companies as the key players in the global Retail Automation market— NCR Corporation, Toshiba Global Commerce Solutions, Fujitsu, Diebold Nixdorf, Incorporated, Datalogic S.P.A., Honeywell International Inc, Posiflex Technology, Inc, First Datacorp, Kuka AG, Zebra Technologies Corp, Kiosk & Display, Xerox Corporation, Probiz Technologies, Uipath and Ek Robotics Gmbh.

Market Highlights

The global Retail Automation market is accounted for to register a CAGR of 18.20% during the forecast period and is estimated to reach USD 59,658.5 million by 2032.

Artificial Intelligence (AI) is termed as one of the emerging fields transforming the retail sector. In recent years, AI has made a lot of progress, as machine learning techniques have been combined with technologies used to search and analyze the large quantities of data produced by the development of the digital world. The successful growth of AI can be attributed to the continuous development of communications networks and the Internet of Things, and the advancements in supply chain. Computer based intelligence in retail guarantees better interest determining. 

Artificial intelligence business knowledge instruments expect industry changes by separating experiences from market, buyer, and serious information to roll out proactive improvements to an organization's showcasing, promoting, and business methodology. Prescient information can also be used to customize client encounters by foreseeing current items and patterns. Organizations can likewise make reports that give further knowledge into how to develop client dedication and fulfillment. Campaigns that are tailored to the recipients of emailed receipts are made possible by insights that are based on data. A great way to make use of AI technology while simultaneously enhancing customer service and retail engagement is to create an interactive chat program with the assistance of AI companies. 

These bots use computer based intelligence and AI to speak with clients, answer normal inquiries, and give accommodating responses and results. Consequently, these bots gather important client information that can be utilized to go with future business choices. Artificial intelligence can also help in operations the board frameworks by changing retailers' stock, staffing, dissemination, and conveyance plans for continuous, making a profoundly productive stock and satisfaction chains while giving superior grade, moment access and backing. The retail automation market is experiencing a significant boost due to substantial investments made by big retail giants. Companies like Amazon, Walmart, and Alibaba are injecting substantial capital into the development and implementation of cutting-edge retail automation technologies.

Segment Analysis

The global retail automation market has been segmented based on Type, Component, Implementation, End-User.

Based on type, the global retail automation market segmentation includes Electronic Shelf Labels (ESL), Point of Sale (PoS), Automatic Storage & Retrieval Systems (AS/RS), barcode & RFID, automated conveyor, warehouse robotics, others. Point of Sale (PoS) would be the majority share in 2022, contributing around 25.6% to the market revenue. POS systems reduce the risk of human error in sales transactions and inventory management.

Based on component, the global retail automation market is segmented into hardware, software and services. The software segment is further bifurcated into inventory management systems, chatbots and virtual assistants, workforce management software, logistics & supply chain management, AI-based demand forecasting, retail apps & online store applications, analytics and business intelligence. Hardware dominated the market in 2022. AI enables businesses to synchronize inventory across multiple warehouses, retail stores, and online marketplaces. By providing a central and accurate view of inventory across all locations, AI enables more efficient distribution and replenishment, better customer service, and significantly reduces the risk of overselling.

Based on implementation, the global retail automation market is segmented into On-Store Premises and Warehouse. Warehouse held the majority share in 2022. The demand for real-time data and analysis is also driving the growth of this market, as it allows retailers to make better decisions at the store level. Another trend in this market is the integration of mobile technology, which enables retailers to offer personalized promotions, location-based discounts, and mobile payments, further enhancing the shopping experience.

Based on end-user, the global retail automation market is segmented into hypermarkets, supermarkets, single item stores, fuel stations, retail pharmacies and others. The hypermarkets held the majority share in 2022. Another trend in this market is the integration of mobile technology, allowing retailers to offer personalized promotions, location-based discounts, and mobile payments, further enhancing the shopping experience.

Regional Analysis

By Region, the study provides market insights into North America, Europe, Asia-Pacific, Middle East and Africa and South America. The North America Retail Automation market accounted for ~46.2% in 2022. North America is likely to be the largest contributor to the retail automation market. The presence of major players such as Honeywell International Inc., Diebold Nixdorf, Incorporated, Zebra Technologies Corp., NCR Corporation, Xerox Corporation, READY.ONE, Locbit and others have created a competitive market in the region fostering innovation in products as well as reduction in upfront cost. These market players are adopting different strategies to gain competitive advantage over others such as acquisition, partnerships and launch of new and innovative solutions. A rapidly increasing demand for fast production capacities is leading the industrial automation. Moreover, several companies are pouring large sums of money to facilitate research and developmental processes regarding retail automation. This too has been responsible for propelling growth in the market. Retail segments are adopting automation systems to reduce labor burden, consequently making the market grow at a respectable pace. In addition, growing investments in several countries in region are also enhancing the market.

Key Findings of the Study

• The global Retail Automation market is expected to reach USD 59,658.5 million by 2032, at a CAGR of 18.20% during the forecast period.


• The Asia Pacific region accounted for the fastest-growing global market


• Based on Component, the Hardware segment was attributed to holding the largest market in 2022, with an approximate market share of 63.8%.


• NCR Corporation, Toshiba Global Commerce Solutions, Fujitsu, Diebold Nixdorf, Incorporated, Datalogic S.P.A., Honeywell International Inc, Posiflex Technology, Inc, First Datacorp, Kuka AG, Zebra Technologies Corp, Kiosk & Display, Xerox Corporation, Probiz Technologies, Uipath and Ek Robotics Gmbh are some of the players in the market.